proximity to motorway and buses into granada, local restaurants close by. easy parking.

parking, only a 10mins car journey to nevada shopping centre

easy to access from the motorway. good bar next door for food. free parking. friendly staff

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

didn t say a word about anything wifi passcode, checkout time, breakfast option

parking was near the hotel

clean and easy access, easy check in and check out, free parking. quiet, no traffic noise.

everything went well but the wifi was a bit bad

just off motorway. parking on site.

beds super comfortable, met expectation, free parking

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

value for money. clean, good shower & stable wifi

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

the underground parking was free and free wifi was good

the underground parking was free and free wifi was good

el late check out

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the restaurant and the bar are in the same building.

clean great bar and cafe,

wifi did not work

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

private parking, easy access to the autovia, friendly reception.

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

to the airport, bar downstairs, and you can also order food

bar staff were rude and grumpy

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

good wifi

free wifi didnt work. ac not great.

pet friendly

kids menu 15

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

bedroom we were initially alocated was on the floor above the kids play area and was noisy

the hotel is clean and has a large pool which is great in the summer

wifi in the room was awful. ok in the public spaces.

group of school kids left to run around making a noise. not good for guests

i had some problems with wifi in the morning i left.

no room service facilities

pool has no bar or food service

the outdoor swimming-pool is also great

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

wifi connection was very weak during certain parts of the day

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

cosy, intimate restaurant and bar areas

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

my kids were in other rooms which were ok

i ended up taking a taxi after walking a little bit with kids

breakfast was busy but adequate, we tried the plunge pool which was welcome on a very hot day

centre, easy flat walk, staff are very friendly and helpful, great rooftop terrace with splash pool, there s

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

it was an nice room just renavatid, and the gym was ok.

i liked how quiet it was and the pool and how clean rooms were

accessing wifi requires sharing your email.also wifi was quite slow.

not good for kids, the pool isn t big enough and the feel is more adults only

kids enjoyed the rooftop pool, even if the water was a little chilly

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

the room was fabulous! clean, spacious & modern. the pool was lovely too.

rooftop pool is pretty small more like a fountain or kiddie pool than an actual swimming pool but it

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

its breakfast self-service is fantastic

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean

just a small choice for breakfast.

wifi was so bad the room very small it s an old furniture and need to be more clean at the

great wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

excellent wifi

easy check in and late check out

nice room, good wifi, very comfy bed, large bathroom

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

when we woke up in the morning, there were many kids just going home past our hotel

kids has no discounted price which was strange as other hotels usually offers half price for kids

only kids' sweet cereals available - selection of healthy cereals would have been nice

very noisy at night. we could hear kids running down corridors until past midnight

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool was much smaller than we thought so only the kids got to use it

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

hotel stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food

was good plenty to choose from, the room was brilliant wifi ran well, overall it was great for the

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

the location the beds were comfortable the size of the room was great for a family with 2 kids

one air conditioning unit located in the kitchen and no fans

the kitchen doesn't have a lot of cooking utensils/pot/pan, but clean and nice

kitchen was well organized and equipped with utensils, plates and cups for dining in for any

of the main tools in kitchen was missing - corkscrew

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

all the facilities in the hotel. different swimming pools, playground for the kids.

pools and kids club facilities also room service!

general facilities, cleanliness, staff, playroom for kids, swimming pools

the cooks were so sweet and made my kids mini pancakes

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

the kitchen and room was very clean has everything you need and the staff very helpful.

the apartment was spacious, quiet, clean and the kitchen was well equipped

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

next, the wifi is useless in the rooms

small bed, not for 2 adults

price and location are great. clean comfy and the wifi worked well.

no wifi in the rooms, although is advertised everywhere.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

location seems to me safe and can go with kids as well

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

even gave us back toys the kids left in the first room

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

single beds were forced in one room, no room to walk for 2 adults and 2 kids

a family-run hotel, pet-friendly, and kept very clean.

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

school trip very noisy kids

they count every person and child... not very accommodating with kids.

next wifi, in the evenings it was minus 1meg and useless

no free wifi

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

free wifi was very slow

good restaurant, very nice bar and excellent breakfast

wifi was great

was immaculate and brand new my kids were fascinated by all the gadgets

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

the wifi wasn t very good either but it didn t impact our stay

was no wifi except for in the reception, which was closed between 8pm-8am

clean , friendly and well located . good wifi , aircon and great facilities.

problems to connect with the wifi. they said it was because i have an iphone.

great location, very friendly staff, breakfast, nice room, historic building

great location, very helpful staff and very nice breakfast!

hotel, old and traditional but with good heating and good wifi

beautiful hotel amazing views from our room service good and very good breakfast

great staff, great breakfast

my kids were really disappointed and

did have to strap the windows shut with a belt in the kids room for safety reasons

we did not try the jacuzzi, as they told us it was not for kids

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

you can get room service from the restaurant next door, kitchen closes at 10

apparently 5 star hotel and no pool or apparent room service?

wifi signal very bad

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

the wifi was extremely slow, sometimes not even working.

wifi signal was rubbish

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the luxury of the kids having their own bedroom and bathroom was perfection

great breakfast on site - everything you could possibly want

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

the water temperature in the spa room - was expecting a hotter bath.

breakfast was good but could have had a few more fresh items

the free wifi didn't work well in the rooms

breakfast a location were perfect. beds was comfortable and check in and out easy

breakfast very tasty and varied

very friendly staff and excellent breakfast as well

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

junior suite was excellent for kids. lovely staff. beautiful buildings.

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

sauna and spa were under renovation. area has quite a few pickpocketers.

wifi reception very poor.

good wifi for getting my work video calls done (occasionally dropped but still good)

was only best described as ok and at times quite noisy with the closely adjacent kitchen facilities

best room service prices i've ever seen, a coffee was only 1

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

gym needs work especially treadmill

staff beautiful property great location very good gym . spa average

roof top bar earned its reputation as the best in the city and the view

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

the wifi worked well and breakfast was excellent with every choice imaginable

wifi is not well in the top floor , hope it can be improved in the future

wifi was intermittent in the top room. tv old fashioned.

not recommended for families with young kids

the room was very clean, smelled good, and the room service was adequate

location, staff and wifi

the room was very comfortable, and the wifi was solid

regrettably the hotel does not have a clients bar or lunch and dinner dining.

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

location - design and atmosphere - staff - the room - room service - food

spacious, comfortable and with the bonus of a spa bath

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

our kids enjoyed a lot for staying in an old style palace and having a doublex room

when rowdy kids camped under our window the cigarette smoke permeated the room.

hotel is clearly not accessible to people with disabilities or kids in pushchairs

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

wifi was a bit spotty but we were in the top floor.

wifi wasn't great, if you need wifi for business then have another option with you

that did not have laundry service

wifi and breakfast was also okay

excellent location. comfortable beds. free efficient wifi

breakfast room was very cramped - food selection was good but the tight, crowded space with

the ladies in the breakfast room were equally as nice and very friendly

attention to details, central, clean, hospitality, tasty breakfast, perfect!

the breakfast was delicious and the location was perfect for walking to the alhambra

breakfast could be more varied

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

however, there is a full kitchen and a washing machine

wifi doesnt work - very slow...

everything is perfect except the wifi. but i really like this hotel!

and the wifi really didn't work in our room

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi in room not good, used data instead, if this could be beefed up it would be much better

the wifi kept cutting off.

free wifi

wifi was slow or not good wifi

free wifi

spotlessly clean, super friendly staff, great breakfast

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

great breakfast - good selection of hot and cold food

wifi and no desk staff located in the building full time

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

wifi never worked

shower cubicle leaked, leaving a pool of water on the bathroom floor

the downstairs bar and event room is beautiful

wifi didn`t work

the wifi wasn t very strong

wifi is horrible

good wifi

the wifi doesn t work very well, its slow

wifi was super fast

rather small rooms and expensive laundry

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

impossible to find with gps. slow wifi.

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

maybe challenging with young kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

wifi info was not provided upon check-in, also we had to keep checking in to see if they were able

spa was very cute

great modern room. brilliant wifi. very nice staff. great location.

liked the kit for the kids

liked the kit for the kids

mini kitchen was nice to have

nice to have a small kitchen for tea/coffee in the morning

comfortable bed, excellent shower, functional kitchen

good wifi was available throughout the hotel, it was not secure

the breakfast room a bit warm

did a bag of laundry for 25 euros

we didnt use the terrace and pool as only stayed one night but it was checked it out and would have used the

rooftop pool was awesome

did a late check out to 5pm which was no bother

doing laundry there was relatively

we did not use the gym and only had a drink in the cafe

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

the wifi was good and so was the aircon

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

wifi was very erratic

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

the wifi was really not good, very intermittent .

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

location, very nice and helpful staff, quiet and secure accomodation, free and stable wifi - it wlil be certainly

wifi didn't work in the room

not available wifi in my room and do not have individula locker.

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi very strong in the rooms

the wifi was

wifi signal not great, pretty much only thing that wasn t excellent.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the apartment is not inside the hostel and is in another building nearby, so the wifi is not useful

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location,

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

the bar closed early so we used local bars

i have not manage to use coffee maker but the coffee in bar was likely much much better.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

breakfast could have a bigger selection.

excellent wifi

the wifi !

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wifi was spotty.

wifi was strong

wifi goes on and off a lot!

wifi was shotty

my room didn't have a good view & the wifi was slow.

poor wifi.

the wifi didn't work the first day so we asked to be moved to another room

wifi was just too slow

nothing other than we couldn t stay longer. breakfast is pricy!

location, staff, pool

the breakfast was wonderful and the staff very attentive

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

room service breakfast was good

had only 2 choices of cereal for tge kids but rest of the food was ok

kids crying next room no shampoo and body gel

had a small continental breakfast, but it was adequate for starting the day

breakfast is good and personnel good

with parking nice breakfast on the roof of the universal following morning

the street it s livated on has many good tapas restaurants and places for breakfast

breakfast was stone cold every day even when the eggs & bacon just came from kitchen all cold also bread &

good wifi

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

wifi in room did not work...had to use lobby no toiletries

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

the kids loved the breakfast (a bargain

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

was really bad - kids complaintes a lot

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

this is my only down point as i was travelling with kids

location was great, the staff were friendly and the room size for 2 adults and two kids was great

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

traveled with my husband, 3 kids and 2 parents

the beds weed a bit uncomfortable, fine for the kids.

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

wifi wasn't working

wifi was reliable

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

room, wifi connection worked well and within walking distance from the main attractions

the kids had a separate area up some spiral stairs. i liked that they had their own space.

with no separation between king size bed and twin beds so parents could not stay awake without kids

room had a bath right inside the room, so kids have to watch you shower naked

the kids loved the family room

liked the staff who were very responsive and breakfast was perfectly acceptable