games room was fantastic, the kids loved it

games room was fantastic, the kids loved it

to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

great shower, windows, and wifi

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

eggs are proposed for breakfast need to renew the reception seats mini bar has only drinks, no snacks missing

easy parking on street

lunch at the hotel restaurant is not good wifi not good

wifi access is not as good as it must be.

friendly hosts and parking for moto behind gates

just off motorway. parking on site.

parking was near the hotel

clean and easy access, easy check in and check out, free parking. quiet, no traffic noise.

beds super comfortable, met expectation, free parking

big parking, direct access to highway, big bathroom

easy to access from the motorway. good bar next door for food. free parking. friendly staff

free parking

the wifi was quite good too

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

easy parking, plenty of space

el late check out

bar and and restaurant was closed at night

wifi not

the wifi was not working

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

free parking right outside the entrance

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

staff comfortable room, we had a twin but the beds pushed together made an enormous double free parking, right

lovely pool, vineyards and garden

wifi useless, position

the bar staff were slow

wifi did not work

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

there was no trouble with parking our car or wifi

wifi excellent

breakfast was really good, staff was nice and the location could not be better

a little tired in places and it was a shame the upstairs bar no longer works as before

for using the wifi we had to go to the reception area as is was very limited in our room.

also there is a small rooftop pool and a small gym

services not available (restaurant, rooftop bar, room service) as they were either closed for construction or

staff and bar staff friendly food fantastic drinks including room service and

loved the fact we could park the car inside,albeit with an additional fee,and loved the swimming pool on the

this hotel is pet friendly

bedroom we were initially alocated was on the floor above the kids play area and was noisy

kids menu 15

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

wifi in the room was awful. ok in the public spaces.

gym old rooms very dark old depresssing

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

small gymnasium

the facilities of the gym were very limited and were a quite old and worn out.

the lobby, parking and wifi facilities.

pet-friendly

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

wifi is

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

group of school kids left to run around making a noise. not good for guests

wifi was pretty terrible

no room service facilities

i had some problems with wifi in the morning i left.

bar and restaurant staff especially felix and marona were very attentive and friendly

my kids were in other rooms which were ok

i ended up taking a taxi after walking a little bit with kids

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

no treadmill in gym

air con, got very hot during the night each night and needed resetting, wifi code switched with no notice (v

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

ve seen a pool from my window which i though it was the hotel's one i was really excited

rooftop bar and restaurant. quiet room

full breakfast, pool, roof top bar with granada views topped it off

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

kids enjoyed the rooftop pool, even if the water was a little chilly

not good for kids, the pool isn t big enough and the feel is more adults only

roof top pool and terrace and pool bar great place to chill after sightseeing

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

very good breakfast

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

wifi was so bad the room very small it s an old furniture and need to be more clean at the

wifi was a bit slow

lobby and the bar area of the hotel have been modernised

very noisy at night. we could hear kids running down corridors until past midnight

only kids' sweet cereals available - selection of healthy cereals would have been nice

when we woke up in the morning, there were many kids just going home past our hotel

kids has no discounted price which was strange as other hotels usually offers half price for kids

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

loved this hotel it was spacious it has activities for family and young kids it was one of the best hotels we

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

all the facilities in the hotel. different swimming pools, playground for the kids.

the cooks were so sweet and made my kids mini pancakes

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

easy check in and late check out

the location is also very convenient with everything in walking distance and the wifi signal was stable during

excellent wifi

nice room, good wifi, very comfy bed, large bathroom

great wifi

pool was much smaller than we thought so only the kids got to use it

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool or gym

pity no bar was open in the hotel. probably becaus it was january.

we had to go back later for better explanation around wifi password and other things

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

the location the beds were comfortable the size of the room was great for a family with 2 kids

as a result, we had to leave one phone charging in the kitchen area

one aircon for the whole apartment and it is in the living room/kitchen

one air conditioning unit located in the kitchen and no fans

didn t get the wifi password till the next morning and mobile signals were very weak

single beds were forced in one room, no room to walk for 2 adults and 2 kids

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

even gave us back toys the kids left in the first room

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

location seems to me safe and can go with kids as well

a family-run hotel, pet-friendly, and kept very clean.

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

the situation of the suite was excellent -- two bedrooms, so kids had their own space

no laundry facilities in suite

the room is huge and there is an equipped kitchen

the kitchen was really high quality and there was a small balcony, standing room only really, but you

wifi worked fine

next, the wifi is useless in the rooms

- good price - perfect location to explore the city - clean - good wifi - modern room

the shower, the vending machine (the coffee one), the air conditioning, the room service

no soap for sink, choppy wifi

school trip very noisy kids

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

they count every person and child... not very accommodating with kids.

we were not able to connect to the wifi

good wifi connection, everything clean

was immaculate and brand new my kids were fascinated by all the gadgets

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

great service in the bar and restaurant particular y monica

in the evening hung up on me while trying to call to ask for menu for room service

good restaurant, very nice bar and excellent breakfast

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

was no wifi except for in the reception, which was closed between 8pm-8am

wifi is super unstable, and it disconnects all the time

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

clean , friendly and well located . good wifi , aircon and great facilities.

the wifi signal was weak.

beautiful hotel amazing views from our room service good and very good breakfast

great staff, great breakfast

hotel, old and traditional but with good heating and good wifi

great location, beautiful hotel, excellent breakfast

we did not try the jacuzzi, as they told us it was not for kids

my kids were really disappointed and

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

did have to strap the windows shut with a belt in the kids room for safety reasons

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

the rooms are very dated and could do with being redecorated and the wifi is very slow.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

the bar staff are very friendly and so are the reception staff who do everything they can to help us

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there

the luxury of the kids having their own bedroom and bathroom was perfection

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

lots of restaurants and bars in close proximity

rooftop bar is lovely

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

shame that the spa costs extra...

roof top bar abs the location . big rooms with sun in the afternoon . nice breakfast

the only con is that wifi is extremely unstable.

wifi was not great

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of

no bar or lounge to get a drink at the end of the evening

delicious breakfast with different foods to try each day

there was no tea making facilities in room (but room service was very good)

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

the hotel is in a great location, staffs are very friendly and wifi is fast.

junior suite was excellent for kids. lovely staff. beautiful buildings.

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

wifi reception very poor.

was only best described as ok and at times quite noisy with the closely adjacent kitchen facilities

wifi reception in the room was almost non-existent

room has two balconies, one with alhambra view, fridge, tv, strong wifi

clean room with great room service and little touches

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

spa has steam room, bath and massages available

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

the royal breakfast was great & also we cherished the hammam + spa area with the pool

wifi was super fast

the staff. free wifi. location.

wifi is not well in the top floor , hope it can be improved in the future

the wifi worked well and breakfast was excellent with every choice imaginable

wifi was excellent

not recommended for families with young kids

a pool would have been nice but further everything was perfect

no wifi in most parts of the room

wifi shows we are connected but we are unable to send photos or upload to social media from any

4) the wifi is free with great speed and connectivity

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

wifi signal was very poor

the breakfast food was excellent with many choices

room was beautiful but there needs to be better directions for how to work the spa tub

spiral staircase upstairs room for kids

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

when rowdy kids camped under our window the cigarette smoke permeated the room.

wifi wasn't great, if you need wifi for business then have another option with you

everything was great! wifi not super fast, but fast enough.

were there for business and we really needed the wifi working

that did not have laundry service

location in the very center of the city. fast wifi. very good price on booking.

really lovely lady working in breakfast room

attention to details, central, clean, hospitality, tasty breakfast, perfect!

the breakfast buffet was average

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

the ladies in the breakfast room were equally as nice and very friendly

wifi connection good, and location is very convenient

this wifi is a bit dodgy, i just gave up on it in the end

even passwords for wifi was

the wifi wasn t very strong

wifi is horrible

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

wifi in our room worked very badly 3

smell from sewer pipes in toilet and under kitchen units at times.

wifi was just bad. didn't work very well at all.

wifi didn t work great in our room

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

free wifi

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

breakfast had good varieties including veggies

great breakfast - good selection of hot and cold food

next to noisy laundry

wonderful, helpful staff. fantastic breakfast and central location

wifi was terrible

recommended if you don t care about a good wifi connection in your

no wifi which is disturbing

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

spa was closed due to covid might be or not but could not be used while others are open

wifi did not work even after informing the staff

a small relaxing spa was also included in the price and for us it was a bonus

of the most helpful we have ever had and the little touches of sweets in the room and free mobile wifi unit to

the breakfast room a bit warm

wifi hotspot device for free to take into town, lovely rooftop patio, great staff, nice rooms, very

breakfast was good

the pool area located on the rooftop is extremely hot in the sun.

liked the kit for the kids

mini kitchen was nice to have

we loved the built-in kitchen

comfortable bed, excellent shower, functional kitchen

the facilities and decor in the room are high-quality and the kitchen has everything you need

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

air conditioning in our room didnt work well. wifi was weak signal.

rather small rooms and expensive laundry

impossible to find with gps. slow wifi.

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wifi quite slow.

wifi was good and the room very

wonderful staff, great bar downstairs and excellent location

clean and tidy. great location. bar prices very reasonable for hotel

location great. wifi worked well.

the wifi was good and so was the aircon

the roof bar has great views of the center

there were really loud noises coming from further down, maybe a kitchen, the fitness room

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

wifi in our room,idid mention this on the first night the second morning / evening and night, had

the internet wifi was very slow or not working 2) the noise from the construction site in the hotel was very

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

a pool would have been great - temperatures were approx 36 degs during our stay.

no outdoor pool

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

wifi didn't work in the room

wifi didn't work properly- i could not connect to it from my computer and managed to do so only

location, very nice and helpful staff, quiet and secure accomodation, free and stable wifi - it wlil be certainly