mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

the wifi was not working

bar and and restaurant was closed at night

wifi not

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

to the airport, bar downstairs, and you can also order food

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

bar staff were rude and grumpy

pet friendly and nice room

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double

in took a while as the bar was busy ,so we had to wait

close to motorway easy parking hotel attractively decorated good room rate restaurant staff

it was a good location and easy parking.

everything went well but the wifi was a bit bad

free parking and very easy access

parking was near the hotel

just off motorway. parking on site.

big parking, direct access to highway, big bathroom

easy to access from the motorway. good bar next door for food. free parking. friendly staff

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy parking, plenty of space

great location plenty of parking bays good tavern next door for dinner and breakfast

easy to access from the motorway. good bar next door for food. free parking. friendly staff

there was plenty of free parking space

24h bar and restaurant

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

and comfortable with plenty of free parking and excellent attached restaurant

+good location +friendly staff +free parking +clean big room

el late check out

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

clean great bar and cafe,

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

wifi did not work

wifi useless, position

parking is not the easiest for a large car, but doable with some small effort

parking is free and just in front of hotel

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

the parking was for free

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

bedroom we were initially alocated was on the floor above the kids play area and was noisy

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

kids menu 15

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

wifi in the room was awful. ok in the public spaces.

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

free wifi didnt work. ac not great.

pet friendly and tram to centre outside

no wifi that i was made aware of

wifi was ok

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

wifi is

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

all the facilities in the hotel. different swimming pools, playground for the kids.

the cooks were so sweet and made my kids mini pancakes

general facilities, cleanliness, staff, playroom for kids, swimming pools

pools and kids club facilities also room service!

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

my kids were in other rooms which were ok

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

i ended up taking a taxi after walking a little bit with kids

the room was sufficiently large and the bed was comfortable, the breakfast and dinner buffet was just perfect

the outside terrace with plunge pool could be done so much better

group of school kids left to run around making a noise. not good for guests

the bar was closed (covid measure?). there were a coffee and candy machine instead.

wifi very slow-not quick. foyer/entrance feels a little impersonal/no frills

is me struggling to find bad points: the wifi was a bit weak and the bathroom floor was slippery (tbh we did

was our second stay at this hotel because we loved it so much the first time love the rooftop pool with views

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

the wifi was very slow.

se apoderaron del hotel, no pudimos usar la piscina, el gym casi queda destrozado, ruidos y carreras por los

was fine except the free wifi, it was not working well and if you wanted a faster speed, you would have to pay

only kids' sweet cereals available - selection of healthy cereals would have been nice

very noisy at night. we could hear kids running down corridors until past midnight

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

kids has no discounted price which was strange as other hotels usually offers half price for kids

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

kids enjoyed the rooftop pool, even if the water was a little chilly

not good for kids, the pool isn t big enough and the feel is more adults only

services excellent, hotel spa very relaxing, excellent location for short stay, good connections to bus and

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious

a family-run hotel, pet-friendly, and kept very clean.

location seems to me safe and can go with kids as well

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

single beds were forced in one room, no room to walk for 2 adults and 2 kids

wifi was so bad the room very small it s an old furniture and need to be more clean at the

very good breakfast

staff on reception (kim) and in the bar (manolo)

its breakfast self-service is fantastic

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership

easy check in and late check out

the location is also very convenient with everything in walking distance and the wifi signal was stable during

excellent wifi

nice room, good wifi, very comfy bed, large bathroom

great wifi

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

was immaculate and brand new my kids were fascinated by all the gadgets

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

the location the beds were comfortable the size of the room was great for a family with 2 kids

not provided but a lovely cafe is just across the street, and the kitchen and nearby grocerie walkable stores

it had a cute little kitchenette, and the table was perfect we used it all the time

one aircon for the whole apartment and it is in the living room/kitchen

the location the beds were comfortable the size of the room was great for a family with 2 kids

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool was much smaller than we thought so only the kids got to use it

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

very good breakfast buffet. nice staff. functioning wifi.

wifi ok

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

the kitchen and room was very clean has everything you need and the staff very helpful.

clean , friendly and well located . good wifi , aircon and great facilities.

wifi is super unstable, and it disconnects all the time

was no wifi except for in the reception, which was closed between 8pm-8am

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

problems to connect with the wifi. they said it was because i have an iphone.

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

laundry charge was very high.

no restaurants close by. only a snack bar available

very pet friendly hotel and staff

the shower, the vending machine (the coffee one), the air conditioning, the room service

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

small bed, not for 2 adults

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

they count every person and child... not very accommodating with kids.

school trip very noisy kids

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

good wifi connection, everything clean

swimming pool on roof was just perfect

the luxury of the kids having their own bedroom and bathroom was perfection

central location, valet parking, lovely bar and restaurant, very comfortable beds, really helpful

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn

rooms are lovely and the bar on top floor is comfortable place to unwind and have

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

hotel,staff was perfect.family room with kids tent was perfect.

we have kids

is basically a kids pool

spa you have to pay 19 per person

best part was the rooftop pool w view

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

great restaurant and bar area

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

the bar was fantastic with the best sangria we had in all of our spanish travel

delicious breakfast with different foods to try each day

wifi was not great

there was no tea making facilities in room (but room service was very good)

breakfast very tasty and varied

breakfast a location were perfect. beds was comfortable and check in and out easy

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

we did not try the jacuzzi, as they told us it was not for kids

my kids were really disappointed and

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

did have to strap the windows shut with a belt in the kids room for safety reasons

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

the spa was amazing

breakfast was also very nice - although too expensive

the staff was great. the hotel is an old palace. breakfast was excellent.

wifi is horrible

the wifi doesn t work very well, its slow

wifi connection good, and location is very convenient

good wifi

wifi didn`t work

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

nice spa service

excellent location. fast wifi. quiet and tidy.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

we were not given the wifi password on arrival

the place was great, the spa awesome and the staff was super friendly

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

staff were great and friendly, particularly with kids

wifi, didn't work properly, it was keeping disconnecting

hotel and great breakfast

amazing rooms and lovely breakfast

food, clean room, private parking, friendly staff, good wifi

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

wifi goes on and off a lot!

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi was strong

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

bar/cafe facilities on monday

excellent room service & hotel staff

sun deck and gym was nice. room was clean and modern.

no swimming pool.

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

breakfast is good and personnel good

central in the city centre and close to some attractions and the breakfast

the breakfast included

the pool area located on the rooftop is extremely hot in the sun.

i thought the breakfast buffet was fine, but my husband wished there had been more vegetarian options

wifi went in and out a bit, not a major deal

they provided us with a free portable wifi to use around town

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

the wifi sucks super slow

wifi was just too slow

the bed is comfortable, the wifi is good and breakfast is ok (not great)

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

my room didn't have a good view & the wifi was slow.

pool was fabulous

the pool is eco-freindly using salt not chlorine

great swimming pool overall excellent value for money

nice garden and pool

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

spa has steam room, bath and massages available

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

good gym with equipment available 24 hour

nice breakfast

wifi in bedroom was spotty upstairs

beautiful hotel amazing views from our room service good and very good breakfast

very good breakfast. good quality of toiletries. good wifi.

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

the wifi was superslow. impossible to use.

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

lousy wifi, average breakfast

we had a well sized room that was very comfortable with a small kitchenette.

wifi was weak in the evenings. no foreign language channels on the tv.

the wifi worked well and breakfast was excellent with every choice imaginable

wifi not good in triple room

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

wifi was intermittent in the top room. tv old fashioned.

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

wifi in room did not work...had to use lobby no toiletries

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

super clean and beautiful rooms, lobby, and bar area

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

room service did not provide fresh new towels or any slippers which we had to request for on return

liked the kit for the kids

nice to have a small kitchen for tea/coffee in the morning

the room was fantastic, great little kitchen, and bathroom was spacious

well-equipped amenities: the bathroom was very spacious, and the kitchen was well-stocked with everything needed

the facilities and decor in the room are high-quality and the kitchen has everything you need

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

wifi can be spotty ....

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

but the wifi was too spotty in the living area, and we had to be in the bedroom if we wanted a consistent

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

wifi did not work even after informing the staff

spa too dim.

great modern room. brilliant wifi. very nice staff. great location.

wifi and breakfast was also okay

shower was good with plenty of hot water and the wifi worked well

excellent location. comfortable beds. free efficient wifi

location in the very center of the city. fast wifi. very good price on booking.

everything was great! wifi not super fast, but fast enough.

shower (also without division from the bed room is not really practice especially traveling with kids

beautiful room and comfortable, it was a bit noisy because there were kids football teamsud83dude02 but it's

swimming pool is good for kids

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a

pool didn't look as inviting as seen on website pictures

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi signal not great, pretty much only thing that wasn t excellent.

wifi very strong in the rooms

excellent wifi

wifi was very good

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

wifi didn't work in the room

wifi was a little patchy during my stay, sound reverberates in old narrow cobbled streets, so

wifi didn't reach our room, so we had to use it in the foyer.

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the beds weed a bit uncomfortable, fine for the kids.

traveled with my husband, 3 kids and 2 parents

this is my only down point as i was travelling with kids

location was great, the staff were friendly and the room size for 2 adults and two kids was great

wifi was slow or not good wifi

spotlessly clean, super friendly staff, great breakfast

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

breakfast limited

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

the breakfast wasn t great, but a reasonable price for what you get.

fridge, tea making facilities, 2 chairs in the room and good wifi

complimentary breakfast not included & had to pay for it.

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

breakfast was well cooked with a wide range