the bar could be open all day.

all night no wifi and dirty

the wifi was not working good.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

no clean and no wifi

the wifi had issues one evening but was resolved within hours

the wifi connection proved to be very strong

the room was spectacular and the pool was a dream

room/gym limited

breakfast was fantastic - large varied choice

) tricky to find in the old town at the top of the mountain - but worth the effort parking was nearby , down

food surprisingly lovely restaurant & bar lovely hostess easy parking close to the hotel nice clean room with

access and parking was complicated

parking nearby to hotel

parking is below the house in an open parking area, so drop your suitcases at the hotel door before

the location was lovely. the courtyard bar was a hive of activity. lovely food.

the best part was a lovely bar underneath, great value, nice food & friendly service

am) so i had to go elsewhere for breakfast although

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

wifi signal was poor in the lobby and non existent in our bedroom at the rear of the hotel

nice bar with outside seating areas to enjoy the sites in the beautiful square

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

not made aware of breakfast facilities as information in room only detailed room service

the wifi was really weak (also no cell network).

location in the heart of alcala de henares - wifi signal is good enogh for online filn

wifi password did not work and wifi was therefore not available

the wifi is weak!

the wifi signal in the room was poor.

and we were sleeping right above the bar with people shouting till 2am

from bar through ventilation system

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

the pool was small and had to be booked

location. outdoor rooftop pool

modern attire, comfy beds, pretty roof pool

the same with the pool, fabulous roof terrace but they completely failed to create an atmosphere

no room service before 11 am

wifi signal was very weak in my room.

wifi didnt reach the room, we always had connection problems

the wifi is weak in the room.

good wifi and pleasant bar

clean,easy access and car parking

all round it was what we needed and a good breakfast

breakfast expensive. staff very good, bar food not so good.

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the wifi service was fairly speedy, and the television's ability to alter the language to english was

wifi, horrible pillows, asked for a double room and got twins, couldn t get the tv to work,

location near the shops and a nice walk by the river ideal for pet owners

hotel wifi keeps logging out

pets allowed but not really pet friendly

clean, cheep, great food, free wifi & petrol station next door

wifi not working

although we got the wifi code it didnt connect at all

free wifi too

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

the reception staff went out of their way to make sure that our pet dog was able to stay with us

were no room service facilities, no information about wifi or hotel or local facilities in the room

felt the daily pet charge was a bit much...30 !

running machine in the gym was broken and i nearly hurt myself

and eggs at breakfast should be sure not to be cold

did not have the breakfast.

no hot water, restaurant was closed on a friday night for dinner, and wifi was not dependable

wifi is very poor unless you pay for a high speed connection

the door of the sauna was hard to close. wifi should be free with no additional cost.

30 when i was drifting off to sleep and a large family or group of kids arrived

better choice of food in bar restaurant attached to hotel.

parking was tight.

bar on site and restaurant if needed, others nearby

small parking spaces

the view, staff, room service, coffee

spa/saunas off all time gym in the darkness, lights off we asked for late check-out and we were told not possible

hotel restaurant is not open during the evenings, they do have a daily menu and bar menu

cannot use the grounds as it's a golf course, so what you see on the photos is out of bounds, not even a path

has toothbrush tissues and coomb as well as minibar in the room they dont charge for room service if you order

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

wifi strong bed was oke

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

looks old fashioned - no bar - average breakfast and cleanness

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

wifi was very fast and reliable

free wifi was quite adequate for my needs

i went for work travel , i needed good wifi which was not the case

would love a swimming pool there !

wifi available in the hotel for 4-5 days

location, room service, breakfast

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

swimming pool with kids is a must in this hotel, specially during summer time.

kids loved the pool

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

as a woman alone with 2 young kids, i felt nervous

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

nice green area with great swimming pool. good activities for the kids.

for a place that s family oriented do they find it acceptable for kids to go at cancer hour to the

great place to travel with kids.

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

fast wifi

security password on the wifi makes it unsuitable for doing any online banking or other sensitive work

can easily hear next room, no english speaking reception, no proper dining area (there is only a bar in the

there is a bar / restaurant on site but its basic, 3 types of sandwich and 2 types of beer and coffee kind of

location, ample parking, comparatively cheap

parking was in front of the hotel and it was next to a garage for a refill for our next say's long

the parking space

no kids play but it s ok

they will ask you to take 1more room even you bring kids below 12yo

excellent sound insulation so we weren't bothered by the planes that flew right by us, and my kids and i loved

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

modern, cosy, beautiful room, beautiful facilities, great wifi por internet conferences

very clean and comfortable bed! staff are great! restaurant and bar great to have.

parking was across the street.

we had travelled all day and booked a hotel with a bar and restaurant but neither were open

the restaurant/bar offers delicious food from breakfast to dinner; everything we ate there was delicious

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

not for a kids at all

breakfast was amazing-truely

having breakfast & airport shuttle options was great

hotel is pet friendly

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

more spaces for kids, for example a little playground

the kids liked the pool

we were travelling with kids and booked two rooms asking for neighbouring ones

the shower area (tub) is unsafe, it has no grab bar in case you are falling down inside the tub.

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

wifi is poor in my room

the wifi was not working at all in the room.

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

nice bar good food very helpful staff

it was very quiet to sleep and parking was great and free just in front of hotel

car parking plentiful. restaurant on site - food ok.

breakfast, free cold water from cooler and a good location just off the main routes and free parking right

we had a drink in the bar , but on the web site it said they stopped serving food at eight pm but they offered

got charged extras for bringing partner and kids and for parking

was a little higher than we usually pay for a stay with 2 kids and 2 children

not good when you have little kids

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

the room service was easy to use and the prices were comparable to ordering out

good facilities for kids

the kids were disappointed that the wii console was missing from the lounge.

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

are a family of five with kids

excellent hotel for the kids, staff were great and room was spacious and clean.

my kids loved the bunked

shuttle service to airport was excellent. the kids liked bunkbeds.

mily with 3 kids) had a 24 stop in madrid the location was great for us

beds for kids were not prepaired, had to look for how to open it (from the wall)

the kids absolutely loved the pool and had such a fun time

was given keys to private garden with kids play equipment and swimming pool which was lovely

was given keys to private garden with kids play equipment and swimming pool which was lovely

the kitchenette was a bit limited and rather poorly lit although sufficient.

was given keys to private garden with kids play equipment and swimming pool which was lovely

the balcony dangerous for the families with little kids.

had two twin rooms connected as we were traveling with 2 small kids

behind the hotel is really nice park for kids and a lot of greenery and metro is 5 min walk away

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

pool is ok, would be better if there was another just for kids

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

had to pay for another room because they said kids over 12 could not sleep in bunks

small shower. not an option traveling with kids

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

beds aren't suitable for small kids who are in danger of falling off

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

was excellent the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and

i arrived very late, i forgot to ask for a wifi password, and didn't find it anywhere written in the room

clean, airport shuttle, price and nice location

the wifi was good as well

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

the wifi is quite bad.

no wifi service in room. low water pressure in shower.

kids in one and parents in the other

we tried t order some room service for the kids and we were told it was not available.

spacious room and good enough wifi

the laundry mat was near by

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

they give kids a nice little gift when you check in

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

husband 2 kids (4 and 5 years old) and i stayed for one night

the second bed is a sofa type bed more for kids

not ideal for kids

everything is very cramped with such a small room, loads of luggage and two kids

4 playgrounds for kids around the hotel

pool was great for the kids

bathroom shower was too slippery and j was traveling with elders and kids

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

friendly staff, clean and comfortable room, and stable wifi

chose this to be close to the airport and for the wifi

the wifi was very slow but again it s not q bid deal if you are only spending one night

wifi was a bit slow

arrived very late and left early but: staff very accommodating good wifi decent breakfast

friendly staff, clean modern rooms, pool and close to the metro!! perfect

shittle driver didnt help much with baggage even i was carrying a pet and i didnt have hamds

only thing a bit disappointing was the size of the pool, but we ended up not using it for lack of time, so it

the pool was small (it looks bigger in the pictures) and the gym needs more equipment.

from as soon as we arrived kids were shouting, banging loudly on doors and running up and down the corridor

breakfast was just okay but it was enough just not a lot of thought went into it

wifi wasn't working at all, nowhere in the entire house

breakfast was good: fresh juice, coffee and toast

breakfast a fantastic tomato on bread, simply but so fresh and a great start to the day

spacious room for 4 people, nicely decorated for kids.

separate bedroom for kids was a plus

spacious clean room, comfy bed and some privacy from the kids, good breakfast

perfect for kids

a bit noisy, heard kids yelling at night in the hallway

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

good wifi, amenities, clean, the taxi to the airport no cost including in the price

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

airport shuttle , gym. nice outdoor space

room, the pool, the breakfast

the wifi needs improvement and breakfast is basic.

wifi is a bit slow, could have a kettle in the room for making tea.

no airport shuttle. not many choices for restaurants around really... just bar cafes.

wifi wasn't good at all.

was much bigger than expected and overall experience was great, just would recommend improving wifi connection

pool was great kids loved it

also the nice gardens areas and kids zone

airport shuttle, proximity to airport, pool and playground for kids

nice stuff nice garden good for kids nice pool

bed, pool, playground for kids, airport shuttle and the staff is amazing

breakfast is quite expensive even for kids.

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

pet friendly

good breakfast, gym available, clean and nice room

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus

good wifi and bed

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

room, no bottle of water, no slippers and the wifi was always disconnecting

breakfast options for the cost

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

needed to use laundry service but it was not available also just thought the place was too pricey for what it

breakfast menu could have more variety

- good insulation (low noise), very quiet, curtains for shading the room) - very cozy room - good bar (for

there was excellent wifi