the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

the pool to small water cold not fun for thd kids to swim

spa rooms are perfect for a parents get-a-way from the kids

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

the pool hours were long for the kids & the breakfast was

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

no restaurant or breakfast

dog friendly, great staff, and breakfast pre bagged during covid times

pool hours 6am-11pm and 24 fitness was great

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

i couldn t because they said there was a noise complaint my kids weren t being loud we were actually pretty

the parking and location.

breakfast was not really desirable, only dry cereal most days

was dirty and unsafe, i cancel my reservation as there were shady activity going on in the back parking lot of

could have had some juice for kids. but it was good.

we had kids with us and there was no kid friendly cereals

the staff was friendly, the rooms spacious and the kids loved the indoor pool

kids were excited to use the pool but were disappointed when it was cold

also kids running around halls and making

i thought there would have at least been yogurt and cereal options for the kids

running and screaming kids in a hallway during an hour 9-10pm

there's a gym

they treat you like family and are very pet friendly

everyone and everything. everyone was so kind and polite. breakfast was yummy.

was a little bit noisy on my floor, kids running in the hallway

we were not warned that the gym was closed.

and lastly, the indoor pool was pretty chilly for a heated pool

pool was a bit cool

quite close to stores and free parking

the kids loved the pool and basketball court

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

pet friendly feature was an extra $100 on top of our expensive holiday weekend stay, which it didn

excellent breakfast choices, very helpful staff

kids loved pool and jacuzzi

everything was great the kids had a blast, maybe with our next trip the hot tub will be working.

my kids swam for hours! mom was a happy woman. they fell asleep right away!

bathroom, bed, were excellent. kids enjoyed the pool.

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

the spa tub is falling apart and the bed is very very outdated and uncomfortable

very friendly staff. several places to eat around. fast wifi.

the bar next door steals their parking spots

had a non smoking room but it still smelled like someone had smoked in there

though room was a no smoking room, the blanket had a cigarette burn hole in

and the best was the breakfast the next morning, my kids loved the fresh waffles

noisy kids running up and down the hallways til midnight

kids loved the variety for breakfast, it was easy for them to select something

second surface that could be used as table with two additional seats is handy when traveling with kids

we re still bringing loads of laundry up stairs

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

the parking area is behind the hotel, not by the check in area

location, gym, laundry, new property

really liked everything about the hotel, from the convenient parking to the terrace and breakfast options

my kids loved the pool

staff was great, courteous and respectful even to my kids

ended up having to pay more for a presidential suite to fit my kids and husband

wifi didn't work, very noisy in the hallway and the alarm was set for 5:30 am and i didn't set it

like that it was a pet friendly hotel

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

understand that the hotel may not have been intended for kids so much, but my kids loved it

that made me mad cause my kids wanted to go swimming

due to covid, the restaurant and bar were not open. bummer!

everyone - the shuttle drivers, the wait staff in the restaurant, the concierge - we came in contact with was

the staff were friendly and the breakfast for the kids was perfect !!

lots of kids in pool very loud was there to get away and the noise was crazy

kids running up and down the hallway in the floor above me

kids running up and down the hallway yelling at 6am

we arrived in the evening, there were people & kids all over the lobby

reception area was full of families with lots of kids running a muck

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

had a big group of kids staying that were loud in the hallway.

kids loved the fish pond and the gym access was awesome

the kids were excited to swim in the pool and it was very dirty so i didn't let them go in

my kids were extremely upset the pool was closed

very clean facilities, including pool and fitness center. lounge and bar space were nice.

of handicapped parking

there was no complimentary breakfast for what i paid and the pool was broken

shuttle provided

lots of kids roaming the halls making noise. local hockey tournament.

my kids would have liked a comforter or quilt

we have never ever been charge a fee for a pet and it was not listed on booking

spatious rooms with kitchen.

cost, comfort, cleanliness, bar, breakfast. was very impressed. also quiet! no loud heating.

the kids very much enjoyed the pool

the kids running around the hallway

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

if if had another day i would have stayed again just to let the kids swim and play

kids running around at 9pm on the 2nd floor.

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing

no channels for the kids

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their

one of my kids slept in his car the first night because the mattress was severely stained, no discount

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night

bar and restaurant had excellent food

pool area

nice pool

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

great value for the price indoor pool and breakfast

staff was great, room clean and good breakfast.

pillows were small a lot of kids in the pool cold in the hallways

second after realizing the mistake it was opened again, but the pancake machine wasn t working, kids and us

the kids noticed this (and the police presence) and were not impressed

of kids running unsupervised and bathroom a bit cramped but overall good value for price and location

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

the kids enjoyed the pool

staff on thursday night seemed put out by us but it was fine, i was in a rush anyway to get the kids in the pool

the doors have deadbolts and chains, i felt i had to lock them all, and when my kids and i awoke, the door was

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing

the pool is great for kids

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

we arrived after 11:00 pm and i just wanted to get my kids to bed, yet we had to wait another 30 minutes because

natural view with huge swimming pool and playing with bunny at night along with kids

settle the matter and could not fall asleep cause people kept walking pass my room all night with kids crying

kids enjoyed the pool

overall, the kids enjoyed

very noisy kids running in hallways at 12 at night loud talking all night

kids and adults running up and down the hallway

kids in hallway and adults hanging out at night being

came in late we were up most of night listening to kids in hallway and doors open and close repeatedly

not be available and that was one of the main things we were looking forward to doing with our kids

kids loved the pool!

went with the kids to use the pool from one day to another and pool was not working at the

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

kids and adults running and screaming through hallways into the middle of the night

the pool was a little chilly, but it wasn't a big deal

due to a storm that came thru that day there was limited parking.

disappointed group of kids

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

my kids like the breakfast.

beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were

great bed, roomy room, food in cafe v good, underground no-fee parking, very comfortable stay

clean. spacious. easy parking. kitchen. good shower.

good parking near the room and pleasant staff

the room size was great having a full kitchen!

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

local to major stores, pet friendly, and good for families.

breakfast menu for kids not so great. for me was good

open the pool already

close to casino and excellent

friendly staff, good food, walking distance to the casino

location is convenient for our needs and i like the gym

traveled with our young kids

otherwise it was a good option for a lot of college student families who were there to get their kids

was clean, comfortable, the pool was a nice feature and my kids loved it

was temporarily closed during our stay, however they did offer 1 hour extension for check out so kids could

loved that there was a waffle station so kids can make their own

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

went to get our kids out of the house

kids were shivering

tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is

very good for the kids

not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly

always screaming kids

) they had coloring and activity pages for the kids to color

the pool was everything and my grand-kids could not get enough

clearly set up for kids (the oatmeal had chocolate chips and pineapple chunks to add, no nuts or granola)

two kids it was impossible to sleep, the sofa was not ready and was really not comfortable

very cozy and awesome breakfast.

woke up too late to catch breakfast but i m sure it was a great spread

cleanness friendly breakfast was excellent n place nice n quiet.

wifi

the breakfast had good choices for both adults and kids

my kids just wish there was a pool

albany downtown is also not the best place, but we needed to stop and sleep with kids

they came in at 00:45 with the kids playing with our door knob and laughing and running around in the room

were a very large group of teenage kids who were loud and abnoxious on our third night and woke us up

we were not told the pool was under construction so the kids didn't have anything to do

i can t believe,my kids found opened condoms on the window

this is an essential item when you have kids that are dependent on late night snacking

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

the housekeeper woman was so friendly to our kids they loved her

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

was no breakfast available, except for room service with an added fee

wonderful shuttle service and great food at the restaurant

on the cold side; very much stark white/modern with purple lighting; and the food is all through room service

the wifi stretched to the lawn of the capitol

our kids enjoyed the pool, which, was why we chose to stay here

use this hotel as a half-way point on our way to visit kids in college

i loved that it was pet friendly and in a central location.

hotel if you re in albany for the bar exam

gym is closed

front desk staff was very friendly, and the breakfast was exceptional

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

you have to do your own laundry/ delivery pick-ups

wifi didn't work in my room

no room service

the adjoining rooms were perfect for adults and kids to have their own spaces

clean and friendly staff bedroom good breakfast afterwards before we left

not enough parking spots

no meat at. breakfast

limited parking

the ppl/kids playing tag all hours of the night

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

and i booked a month in advance they did give me two rooms same price but wat if i brought kids i didn't get a

great breakfast and staff very friendly

the ppl/kids playing tag all hours of the night

the room was quiet - a huge plus given we had 2 small kids - and while our

there were cobwebs all over the walls to the point my kids thought we were in a haunted house

spacious room. clean. easy wifi. bfast was ok. price was right.

plenty of parking

wifi was not working

were a bunch of kids running and screaming in the hallway up until midnight

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

my kids are terrified to stay in a hotel now

breakfast was delicious and plentiful

front desk staff, fabulous room and free parking

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

he loved it here and also my grand kids i would definitely stay here again they also loved the pool

we did not have time to use the indoor pool but it looked very nice

breakfast good- lots of choices- very clean; convenient location; pet friendly

wifi didn't work and i needed it

hotel caters to sports teams for high school kids

the staff was very nice and attentive they allowed my kids to go into dining room to use silverware and microwave

the kids really enjoyed the pool

the only available seats left (it was at the bar, in the morning - they had signs posted that no kids are allowed

the rooms were spacious, the pool and hot tub were clean and perfect for the kids, and we were a short ride to

two rooms, one for my mother-in-law; came into town for thanksgiving with my daughter and kids

stay at this hotel every time we come to visit our kids

so neither my kids or us stay there for too

is the fifth time we've stayed here; it's conveniently close to our kids when we come to visit

everything we needed and the kids loved the pool

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

breakfast was good except no coffee.

very clean room, pool and gym areas

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

we also had the misfortune of having a family with very young kids right over head

warm pool

after a while the pool had a slight fishy smell (unsure where the smell was coming from however noticed while

if the bar was open it looked like it would have been nice.

the pool was closed so it was a bit disappointing for our kids

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

breakfast

the wardrobe smelled like rotten food and kids were running through the halls until 10pm

fighting in the hallways, kids screaming and running around, room not as advertised

from time to time kids running directly upstairs

no ice removal from parking lot

it came with free wifi and even a jacuzzi

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

ups making out in front of kids in the pool

group of people staying around us was kind of rowdy, and the kids in the pool where not well supervised and very

hotel was very clean and the kids loved swimming in the pool

plenty of parking

people were siting next to my room door smoking and laughing with loud music

first room was a smoking room,half the lights didnt work and shower didnt work either

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

dated but managed a good workout, beautiful indoor pool open 6am so you can get in ahead of the kids, continental

they charge 25$ for extra kids.

and can definitely hear kids running around

i literally got the kids back in the car after starting to take everything out and we needed to book a 2nd

the pool for the kids