for all three days stay we hv to split table w my kids as well as que for the second helping

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

we had bed bugs in my kids bed and had to switch rooms late at night.

i have been there with only my husband and we have been there with our four kids

noisy kids running around upstairs all day long, till 11 pm.

my kids loved our stay, especially the indoor hot tub and pool

the first room smelled like a kids, gym locker

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

pool could have been cleaner than it was

kids liked that they had popcorn freshly made for all guests to enjoy

the dining staff could not of been more helpful and patient with our group which included four kids (two

everything was great my kids always love staying here

this time there were screaming kids and adults in pool

we had a bay view room and enjoyed the pool and spa.

checked in we asked about extra pillow and blanket because it was not enough for our family and kids and we didn

only one issue arrose: the sofa bed was uncomfortable for adult use but fine for kids.

had the option of loads of board games for the kids, for a deposit

s nothing not to like other than i didn t get a chance to get in the jacuzzi because little kids where in

the location and all the kids yelling and screaming until 10pm at night in the pool

my kids loved the hot tub too

would have liked to have had a pool.

doesn t have room service, bell boy and you have to inform them 24hours prior to wanting housekeeping

room service menu was not in the room

gym equipment are old and not working, some furniture and walls appeared old and marks of damage

happy that pool was open

very nice room. appreciated bar soap for the shower. wish i'd had time to use the nice pool.

location, parking, extremely friendly staff.

clean,tidy, everything we needed and also had parking

pet pee smell in the room. lack of protein for breakfast

great bar in the hotel

the complimentary breakfast was very nice and had many options

clean, friendly staff, great breakfast

breakfast times and location ect

the breakfast was great, and the room was very clean

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

pet friendly

the room is spacious with a functional kitchen.

our room was spacious with a nice sitting area and a full kitchen

the free breakfast was the best i have ever had at a hotel

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

by the time the tech came, my kids were in bed staying warm

also, the gym facilities were better than most hotels i have been to

pool needs better decorum

wanted to use the pool, and the hours were great, so when i went to use it nice and early saturday morning, as

wouldn't be good for more than a couple, kids would not

no breakfast due to coronavirus

the breakfast was wonderful

to the corona virus the breakfast is canceled you guys should probably stop advertising that on the site the

parking was affordable (only $10 a night) & it is a pet friendly hotel which is always a plus

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

the entire staff was welcoming to our furry kids and very helpful with any question we had

our room was a little small, but our kids room was much bigger

good for parents visiting kids going to berkeley

kids liked kid check in

kind of like a resort feel, without tons of kids

a indonesian mother who loves to travel together with my 2 teenage kids, especially when we stayed in this hotel

12-15 kids poorly supervised by one disinterested adult

my kids really enjoy the indoor pool. i have no complaints...so far we are all satisfied!!

too many kids running around and super loud at the pool area

non functional wifi in room constant security alerts

the pool wasn t that exciting and no hotel restaurant or bar

location good. didn't know they had a heated pool and would

friendliness of the staff, good lighting in the room, exercise room and pool

wifi

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

was unable to use wifi and cell phone service was horrible

wifi did not work at all

deal, no extra fees, pets were cool, close to a garage that was affordable, cafe across the street was good and

being charged $125 for my pet (which is nearly the same price as i paid fro the room) when i received an email

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

was able to fit two adults and two kids in there without a problem

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

oatmeal bar had nice selection of toppings, and nice to have oat milk

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

was perfect except for free wifi

location, on site coffee shop, bar and restaurant. vintage decoration but recently remodeled.

staff a bit lost at times and gym very basic

kids screaming across from my room for hours, had to change rooms

lattes on the property, and a menu not really set up for kids or even teens

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

the kids didn't eat the breakfast i bought them (for $100), and at night

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

) who did not let little kids swim

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

free breakfast and shuttle to jack london square

breakfast was very good.

very comfortable. very accommodating with kids. breakfast great.

clean room, nice staff, great breakfast. nice location, my kids liked the pool.

with kids and traveling it was really nice to be given this flexibility

staff were patient with the kids

breakfast for kids was good - cereals and waffles, kid friendly eggs

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

they didn't mind our kids

not much to choose from but the hotel felt safe for me and my kids

no breakfast. received room requested on first floor near office.

large rooms with wifi and close to family

did not work was planing on cooking dinner but unfortunately couldn't also the breakfast was not kids friendly

i believe even a family lives on site yelling at the kids at 1130pm and drying clothes in the trees

is not healthy option and not really provide opportunity for kids

in the courtyard between the two wings one is likely to find some of the men, women, and little kids of the

kids jumping over my head

i would not bring kids though: rooms are small

wifi generally didn t work - could not get connected

wifi was great too, i had to do some work zooms and worked really well

pool and gym access at the ymca

were given early check in after a very long delayed flight from hawaii

wish the breakfast items could have included something a bit more substantial - the pastries and coffee were

no morning breakfast, but coffee and tea in lobby

atmosphere and perfect location, was joined into a bar called perrys which was perfect and also a lovely

breakfast was good and the location of the hotel made it easy to walk to most of the important

no room service menu that i could find, but other than those few minor things, the stay was amazing

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

room service was delicious

higher bandwidth wifi for a hotel that seems keen on business

i wish there was a jazzuci/spa available on site.

secondly, you need to pay if you want high speed wifi, didn t realise hotels did that anymore

we had to wait around another hour carrying the kids while someone could show up and fix the bed

staff have always been great with early check in and providing a room with a view

nothing, this stay was exceptional. maybe add more food items to room service?

we ordered room service for late lunch and it was just ok

we loved the room size and that it was pet friendly

above and beyond for kids. they created our son with a stuffed animal upon arrival.

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

room service is poor tea for 2 is only enough for 1 and the toast was half cooked and small portion

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very

there is no food and beverage restaurants open. only room service available

there were no kids' area or games

hotel, restaurant and bar in hotel great at the end of a busy day and the coffee shop also fabulous

bed was comfy and facilities had nice decor. bartenders were great. gym was good.

there is a gym on the 2nd floor but we didn t use it

it sucked that we couldn t use the pool or gym, but definitely understand about renovations.

super friendly staff, especially nice and patient with kids

my kids ate some peanuts and potato chips and we were charged $13

it was our first time away from kids in years

great place to bring kids

i have a picky eater and he refused to let her order from the kids menu because she is 15

friendly staff - helpful and very patient with kids buffet-style breakfast is value for money, with hot dishes

i had four kids with me an we all slept very comfortably, breakfast satisfied the kids and that's rare

was a good stay and close to the giants stadium so that was a good walk for the kids to look around plus

sofa (extra) bed for our kids was not comfortable at all.

we had a blast and the kids loved staying here

also being in the pool my kids enjoyed watching a movie

swimming pool was a huge hit with the kids

we didn t use the pool bc we were on a girls trip and it looked like kids were taking it over lol

kids loved the pool and they even played a kids movie over the pool for a kids party event, it was

beach balls and pool toys were provided which isnt a big deal except for when the kids are going crazy throwing

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

elevator (old, the door is not safe for kids)

even the charming sight and sounds of the little kids playing in their outside day care center's playground

also, there is a daycare right next door so you wake up to the sound of little kids

free parking and free wifi. location is ideal too!!

signage for lobby was confusing and when traveling with kids and having everyone take a small single elevator

there was no easily accessible room service

the bar so, drinks were great, the service was on point

free parking or room service-but all can be avoided if you take the bart and uber around the city

am not a fan of placing your bar in the lobby so that you have to make your way past a dj and crowd of drinkers

breakfast very small portions and a selection worse than room service for no good reason

excellent service from check in to housekeeping and room service

large by sf standards excellent accommodating staff which went out of their way to be helpful bar service very

regis staff and a very very noisy experience in the bar area due to the protests outside

service was bad - make up room service missed our room despite the make up room sign

perfect for family and kids

lovely large enclosed courtyard with seating areas to relax and kids to

would be excellent for families with kids

this is definitely the place to stay if you re traveling with kids/teenagers

love the game room and courtyard, kids wanted to spend all our free time there

we also walked to the exploratorium which is a must if you are with kids

and no hot choco pods for kids, only coffee pods

room and bathroom were spacious and they even gave me one with a peephole for those with kids without me asking

breakfast is great and also great service but quite expensive for europeans with the actual

breakfast : 32 usd!

windows have no screens be careful if you have kids

relatively poor wifi. the double bed is a bit small.

offered luggage storage for early arrival and late check out

location is perfect, wifi is good, staff are friendly

not many channels on the tv, but i did have great wifi

my kids enjoyed the pool

only other issue is they charge extra for kids to stay at the hotel

front desk team was amazing handling every issue for 2 families with kids we are traveling very often but very

we also weren t close to our kids who had a separate room, though we were on the same floor, so it worked

pool appears to be heated judging from the number of kids in there when the weather was cool and rainy

we will be back with the kids next time

kids loved everything about this location as well as ourselves

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from

my wife and kids, 11 and 9yrs, were happy with staying there

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy

things went smoothly. everything was easy, which is nice when you are traveling with kids.

which i thought they mjst have great sound proofing, except i was trying to put the kids to sleep and the sound

having two kids with us but still having to pay adult pricing is a bit disappointing

the room is very clean and my kids love it.

or deodorant, valet parking was 75$ was a bit expensive, restaurant food was limited to one and kids didn't like

) walking up 6 levels with two kids is not fun

wifi, room service, heating

reception staff smoking inside, we requested an early check in and were told even if room was available it would

complaint is that i wished there were room service later in the day

staff allowed early check in

the room was small. reservation was 2 adults and 2 kids only 1 bed

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

the first time stayer of this hotel, we didn t even realize those candies were there before kids started eating

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for

the smores were a hit with the kids

no kids facilities. kids got nothing to do there and breakfast was overpriced

wasn't prepared with kids and stroller

sadly we couldn t move as our kids were in a room next door

even when the young kids are being kids they are treated very well as are the grandmas

breakfast were excellent and the gym was huge

the pool is located in the health club & under 15s we re not allowed which was an issue for our kids as booked

did not like the restrictions for not using the swiming pool with my kids i did not like not having a breakfast

i was a little surprised that for the cost of this hotel that the private bar and

great room with a great view - delicious breakfast -central

the spa facial

employees very helpful and nice: they provided a good service and they were very nice with the kids

wouldn t recommend staying here if you have kids

food in the restaurant wasn't to our liking & not catering for kids meals.

with two young kids and a lot

though it is family and pet friendly, amenities are not tailored towards kids