they didn't mind our kids

not much to choose from but the hotel felt safe for me and my kids

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

quiet,clean friendly staff. good location. free parking and wifi.

parking lot is all together in front of the building with 2 entries/exits and with only one

kids love the pool and jacuzzi

my kids and i were very comfortable and happy

too many kids running around and super loud at the pool area

walls were thin and there was a lot of noise from kids running up and down hall.

the beds were comfortable and the indoor pool was perfect for the kids to swim in.

breakfast provided was convenient and a good eating environment

the only thing was breakfast close to early at 9:00am. could be better. if it closes by 10:00am

happy that pool was open

it s free breakfast, swimming pool, gym and the front desk is nice

pet pee smell in the room. lack of protein for breakfast

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

was able to fit two adults and two kids in there without a problem

doors separating the living area and the bedroom helped with sleeping arrangements with young kids

breakfast was good

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

kids liked kid check in

our room was a little small, but our kids room was much bigger

the entire staff was welcoming to our furry kids and very helpful with any question we had

good for parents visiting kids going to berkeley

was very loud kids playing door bell ditch at night

area and you can't smoke in the rooms but you can't smoke at the pool also because of people with kids they don

there were 7 of us with 2 rooms, 4 adults 3 kids

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

evacuated myself and my kids at 7am, then it went off 2 more times

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

and they're super pet friendly, which was amazing

very pleasant staff and the lobby bar was very fun and comfortable.

tiny gym

the kids didn't eat the breakfast i bought them (for $100), and at night

we had a totally charmed dinner with our kids in the hotel lounge

too many kids in pool

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

our granddaughter enjoyed the kids' pool

my kids loved it

only one issue arrose: the sofa bed was uncomfortable for adult use but fine for kids.

the location and all the kids yelling and screaming until 10pm at night in the pool

swimming pool is an excellent place to decompress with kids

s nothing not to like other than i didn t get a chance to get in the jacuzzi because little kids where in

kids liked that they had popcorn freshly made for all guests to enjoy

this time there were screaming kids and adults in pool

the dining staff could not of been more helpful and patient with our group which included four kids (two

everything was great my kids always love staying here

the room was comfortable with daily room service

my kids loved the hot tub too

get to the pool you had to walk through 2 buildings then go outside to get to the enclosed pool

gym equipment are old and not working, some furniture and walls appeared old and marks of damage

garden inn provided an excellent breakfast, a great bar & grill

no pool - but again, great for the price we paid.

kids and i had a wonderful stay

my kids love it, so we do.

for all three days stay we hv to split table w my kids as well as que for the second helping

we had bed bugs in my kids bed and had to switch rooms late at night.

noisy kids running around upstairs all day long, till 11 pm.

my kids loved our stay, especially the indoor hot tub and pool

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

the first room smelled like a kids, gym locker

my son had children to socialize with in the pool

the breakfast selection, very organized and well prepared

the complimentary breakfast was very nice and had many options

new, clean, quiet, safe, great breakfast

clean, friendly staff, great breakfast

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

the free breakfast was the best i have ever had at a hotel

the breakfast. all the food was dull & dry. i ended up just eating cereal.

nice room, staff pretty friendly, enjoyed breakfast and the noon check out.

my room (king suite) was equipped with a full kitchen including a full size of refrigerator and the king bed

wouldn't be good for more than a couple, kids would not

laundry was mentioned as an amenity but was unavailable

no pool and a very small 3 device gym

nice breakfast

parking was a challenge and rooms were small. neighborhood is not good. wifi didn't work

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

by the time the tech came, my kids were in bed staying warm

ideal location close to old town. comfy beds, good room service.

the equipment in the gym was pretty old and creaky; should be nicer and bigger for a major conference hotel

better support system for door dash drop off since room service is closed during covid.

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

gym clean room .quiet friendly staff

their breakfast!

breakfast was great and warm. many options of food, drink,

oh and the gym is small but nice

nice location in the center of downtown free wifi clean, comfy room

desk staff and late night bar and restaurant staff were excellent

knowledge of bar staff. didn t know which beers were weaker because i don t drink beer

wifi

room service is available every other day

fact that you choose your breakfast the night before and receive it in your room the following day was wonderful

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that

overlooking the water, fireplace in the room, bikes and helmets available to use, complimentary breakfast

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that

bags with wine, the back deck overlooking the water, fireplace in the room, bikes and helmets available to use

but this is more for the kids

uncomfortable bed, loud adults walking through the halls all hours of the nights, kids stomping on the floor

loved the free movies the kids could rent and the very nice front desk staff even made

friendly staff and even though the place was full of kids and my room was next to the pool i couldn t hear

and my kids loved the heated pool

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

) who did not let little kids swim

unfortunately i had to leave before breakfast was served.

room size and great breakfast

would be excellent for families with kids

to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them

perfect for family and kids

lovely large enclosed courtyard with seating areas to relax and kids to

kind staff, great location and lots of games for kids ; even if i do not have kids my friends did and they were

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

the location was great for my kids.

we will be back with the kids next time

the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from

my room was right in front of the pool and kids were in there 7am until after 10pm

the place had everything in the lobby for kids like games which i thought was a family friendly vibe

the pool and hot tub are decent and relatively clean, although a lot of kids

clean room, nice staff, great breakfast. nice location, my kids liked the pool.

breakfast for kids was good - cereals and waffles, kid friendly eggs

my kids enjoyed the pool

front desk team was amazing handling every issue for 2 families with kids we are traveling very often but very

hailed our first night and we came back to the hotel and hung out in the lobby area with our kids playing uno

on the first floor, which was good except for the very noisy family above me (i think they had kids)

only other issue is they charge extra for kids to stay at the hotel

the first time stayer of this hotel, we didn t even realize those candies were there before kids started eating

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to

the room was small. reservation was 2 adults and 2 kids only 1 bed

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

was excellent,esp with 2 young kids

traveled with 2 kids 1 and 3 year old

when traveling with kids,,, to much hassle to ask key all the times to get stuff from the car

noise in hallways, lots of kids in rooms near us & we could hear lots noise thru doors.

they would leave little surprises with my kids stuffed animals or throw blankets every day

after paying almost $300 for a room for me and my 3 kids,

the staff welcomed me and my husband along with our two kids (7 & 11) for the happy hour with wine, beer, and

stayed with little kids and never felt unsafe walking to all major sights

i couldn't keep spending $75 to $100 on every meal for two adults and two kids 14 and 11

it was clean and close to things the kids could do.

traveling with kids would be easier

great to have a bath in our room, allowed kids to enjoy the facility

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

kids enjoyed the pool

that madd our kids uncomfortable

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

the price for spa treatments was a bit high

gym was just so-so

excellent location, great staff. clean, well presented hotel. sufficient wifi.

gym was fantastic

we had two little kids us and we had to warm up their food that we took

elevator was broken and we had 4 kids and luggage with a stroller to carry up and down the stairs

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids

a small gym

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

kids games room

great location, underground parking, friendly staff, kids play area

everything was great. lots of fun things for kids to do.

great for kids

i would not bring kids though: rooms are small

coffee bar and food choices could have been better

alcatraz pier - clean room + bathroom - good wifi connection - amenities (swimming pool, jacuzzi, gym and classes

much, it would benefit from a small bar in the comfortable lounge

bike use , pet friendly, they gave my dog treats , they gave free water bottles , they have ymca access when

coffee and tea bar was ready in the hotel lobby

there wasn t really a breakfast option, but there was coffee in the morning downstairs.

we actually went there late one night and then when they opened for breakfast the next day

staff is very friendly, bed comfortable, room service is efficient.

wish the breakfast items could have included something a bit more substantial - the pastries and coffee were

the hotel staff wrote us a nice letter, had our cribs set up, and stuffed seals for the kids

no table makes it tricky for kids eating on their laps.

got 2 rooms far from another and we were with the kids, so it was difficult but this is really

they also don t have a pool, which was a bummer for the kids

kids friendly

jerry s ice cream shop downstairs we re a winning set up for our family, as we could send the kids down on

games for the kids to play and great location.

the bed was comfortable, nicely prepared, the kids loved it

the hotel is extremely kid friendly we didn t have our kids with us but look forward to returning with them

there are board games at the lobby lounge that kids can play with

the rooms my kids were in were nice and clean

no free wifi and costly for each device each night, not ideal when you have kids

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

only complaint was the noisy neighbors with hyper kids running around next door.

no free wifi and costly for each device each night, not ideal when you have kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind

not good with kids who are trying to sleep

the king room was spacey and included a table which was great for meals with the kids

fruit bowl at reception in morning also a help with kids

free wifi and free parking

we had to wait around another hour carrying the kids while someone could show up and fix the bed

room service was amazing very good

housekeeping and room service also provided perfect service

the price for a 4.5 star. the bar was nice, watched sports had a good drink and awesome food

room service nicely presented, but rather low quality for the price.

no pool, dining or extra activities for kids

we can see cable cars at balcony and our kids were enjoying that view suites with large space of living room

cable car right past our balcony so our cable car obsessed kids spent the

my kids loved it there

welcome with champagne and hot chocolate or orange water for kids very comfortable rooms great advice from staff

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

also, there is a daycare right next door so you wake up to the sound of little kids

even the charming sight and sounds of the little kids playing in their outside day care center's playground

elevator (old, the door is not safe for kids)

location with park for the car and a place to make laundry

clean and easily accommodated our entire family of 6 (3 adults and 3 kids)

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi

included would have been more convenient as the we were staying with kids especially given the weather conditions

was a terrible vibration in our kids bedroom

times about whether or not we had more people staying with us in such a big space (2 adults/2 kids)

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

above and beyond for kids. they created our son with a stuffed animal upon arrival.

poor natural light on the restaurant/ breakfast room

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very

i wish they had a spa and wellness services

great place to bring kids

it was our first time away from kids in years

beds for the kids were not made up and we arrived late at night

my kids ate some peanuts and potato chips and we were charged $13

they gave my kids activity bags which they enjoyed and came in very handy

windows have no screens be careful if you have kids

wifi is slow

clean enough somewhat felt like european dorms... good wifi

poor wifi..

location is perfect, wifi is good, staff are friendly

room and bathroom were spacious and they even gave me one with a peephole for those with kids without me asking

and no hot choco pods for kids, only coffee pods

we also walked to the exploratorium which is a must if you are with kids

it was very clean. good position. the staff was very nice and the breakfast was delicious

breakfast was too pricey, location of water machines, small gym