doors separating the living area and the bedroom helped with sleeping arrangements with young kids

was able to fit two adults and two kids in there without a problem

breakfast was very good and kids/tween/teen friendly, variety of options hot and cold

the room was large and the mini kitchen was so cute my kids opted to cook in rather than dine out

breakfast was basic

the entire staff was welcoming to our furry kids and very helpful with any question we had

kids liked kid check in

our room was a little small, but our kids room was much bigger

found too, with the historic hotel sharing in the celebration of the families dropping off their kids at the

good for parents visiting kids going to berkeley

good with kids and family friendly but the style of the accommodation (no separate rooms) probably not great

food was expensive, wifi intermittent, super small bathroom , photos in wall inappropriate for kids (blurred

very pleasant staff and the lobby bar was very fun and comfortable.

the location, decor, the bar attached, the room was comfortable

this is not a negative toward the graduate, but i will look forward to when the bar & restaurant are once again

clean, enough parking and staff was so helpful.

pet friendly hotel

less expensive. healthier food for breakfast

happy that pool was open

free parking, 12pm check out, friendly staff, comfortable rooms, hbo!

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

rooms are inviting, the grounds are beautiful and the pool, spa, and tennis courts give kids / families a lot

kids screaming across from my room for hours, had to change rooms

we had a totally charmed dinner with our kids in the hotel lounge

lattes on the property, and a menu not really set up for kids or even teens

walls were thin and there was a lot of noise from kids running up and down hall.

my kids and i were very comfortable and happy

12-15 kids poorly supervised by one disinterested adult

kids love the pool and jacuzzi

my kids really enjoy the indoor pool. i have no complaints...so far we are all satisfied!!

he put us in a room 3 hours before check-in, as we had just arrived from taiwan and my kids were jet-lagged

swimming pool is an excellent place to decompress with kids

the location and all the kids yelling and screaming until 10pm at night in the pool

my kids loved it

had the option of loads of board games for the kids, for a deposit

the dining staff could not of been more helpful and patient with our group which included four kids (two

everything was great my kids always love staying here

this time there were screaming kids and adults in pool

kids liked that they had popcorn freshly made for all guests to enjoy

i loved the cleanliness, the mini-fridge in the room, the pool and hot tub.

kids and i had a wonderful stay

for all three days stay we hv to split table w my kids as well as que for the second helping

rooms are also good-sized with a little sitting area and 2 queens which was good for us and our 2 kids (3 & 6)

noisy kids running around upstairs all day long, till 11 pm.

i have been there with only my husband and we have been there with our four kids

my kids loved the hot tub too

selections should be better, i had to watch the ncaa football playoff game in the facility gym also the spa was

station (mall) with excellent stores, it offers a superb breakfast menu, it has an excellent bar & grill, 3

i really liked the gym, the equipment was new and quite good for a hotel gym.

there is no pool only a hot tub

we purchased 2 rooms which the room with the 2 beds was spacious for my mom and 2 kids

only complaint is our room didn t have a microwave and the shower floor was slippery for the kids

the first room smelled like a kids, gym locker

my kids loved our stay, especially the indoor hot tub and pool

pool food

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

they didn't mind our kids

not much to choose from but the hotel felt safe for me and my kids

not much to choose from but the hotel felt safe for me and my kids

wifi was good, big screen tv was good

the complimentary breakfast was very nice and had many options

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $

clean, friendly staff, great breakfast

tried to do the laundry but of our detergent

the breakfast was great, and the room was very clean

my luggage, but nobody picked up the phone and i had to carry everything down by myself, with 2 kids with me

loved the well-appointed kitchen

not have the breakfast; there was no restaurant in the facility

pet friendly

the kitchen in the room and also the breakfast!

wouldn't be good for more than a couple, kids would not

no breakfast due to coronavirus

the kitchen in our room was poorly stocked

laundry system not working

the breakfast was wonderful

by the time the tech came, my kids were in bed staying warm

at night time to time police/ambulance sirens, kids driving bikes like crazy on the streets, quite loud

likes the 25 hour convenience store and outdoor pool with big hot tub

room service was on point as well

everything. also, thank you for accommodating the late check out time request.

booking was shown for a city view and i was traveling with my kids but the view that we had was just of the

the breakfast and the comfy bed

wifi not included. no hh points.

welcoming staff, great breakfast clean room and gym and location that is close to bart.

no breakfast option

room service is available every other day

location good. didn't know they had a heated pool and would

nice location in the center of downtown free wifi clean, comfy room

desk staff and late night bar and restaurant staff were excellent

the area is pretty scary, elevators were dirty, views were scary, pool looked really dirty

) who did not let little kids swim

apart from breakfast, a problem when we arrived late from a long flight from europe with tired kids

a family with children hotel, in the hotel and in the neighbourhood there is not much to do for kids

bar served grilled meats in the evening

unfortunately i had to leave before breakfast was served.

easy drive to berkeley to drop kids at school.

staff were patient with the kids

very comfortable. very accommodating with kids. breakfast great.

the hospitality of the staff. made my kids trip even more fun!

my room was right in front of the pool and kids were in there 7am until after 10pm

the location was great for my wife and the kids and the hotel was very clean.

was very loud kids playing door bell ditch at night

there were 7 of us with 2 rooms, 4 adults 3 kids

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool

evacuated myself and my kids at 7am, then it went off 2 more times

is huge balcony with lake view, great for evenings sitting and provide opportunity to put the kids asleep

i believe even a family lives on site yelling at the kids at 1130pm and drying clothes in the trees

has a simple pool that the kids would love

in the courtyard between the two wings one is likely to find some of the men, women, and little kids of the

did not work was planing on cooking dinner but unfortunately couldn't also the breakfast was not kids friendly

to sit outside in the americano bar - strange doing that with the kids after heading there after work 12 years

pet friendly all the way

higher bandwidth wifi for a hotel that seems keen on business

i expected to have access to free wifi but that wasn't the case

no hot tub or laundry on sight

i would not bring kids though: rooms are small

hotel didn't have bar or cafe but hotel next door had both

as a surprise the room was beautifully decorated with candy, wine, rose petals and the most delicious dessert

the swimming pool , jacuzzi and gym was next door at ymca

bar or restaurant

no morning breakfast, but coffee and tea in lobby

wish the restaurant downstairs, perrys, had been open for breakfast

friendly staff, great bar and restaurant, great location. cute rooms. really plush bath towels

having amenities + a gym was very appealing

helpful, comfortable room + access to spa - pool - gym at adjacent ymca

we had to wait around another hour carrying the kids while someone could show up and fix the bed

the price for a 4.5 star. the bar was nice, watched sports had a good drink and awesome food

nothing, this stay was exceptional. maybe add more food items to room service?

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

location staff room design amenities gym

would be excellent for families with kids

to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them

kind staff, great location and lots of games for kids ; even if i do not have kids my friends did and they were

kids area within the hotel. proximity with pier. easy access by car.

love the game room and courtyard, kids wanted to spend all our free time there

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from

we will be back with the kids next time

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

kids loved everything about this location as well as ourselves

the location was great for my kids.

we also weren t close to our kids who had a separate room, though we were on the same floor, so it worked

front desk team was amazing handling every issue for 2 families with kids we are traveling very often but very

pool appears to be heated judging from the number of kids in there when the weather was cool and rainy

hailed our first night and we came back to the hotel and hung out in the lobby area with our kids playing uno

more choices on the bicycles for smaller kids would be good as

they have been so accommodating in all our requests including changing layout for our kids sleeping, holding

above and beyond for kids. they created our son with a stuffed animal upon arrival.

room service is poor tea for 2 is only enough for 1 and the toast was half cooked and small portion

my advice: do not have breakfast downstairs

the hotel is lovely, it should have been disclosed that the spa, gym and roof deck bar were all closed for

hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything

the room was small. reservation was 2 adults and 2 kids only 1 bed

we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for

the smores were a hit with the kids

spacious room, location, s mores for the kids, inviting courtyard, italian restaurant

it was our first time away from kids in years

good location.great architecture and style. cookies for kids were a nice touch.

great place to bring kids

super friendly staff, especially nice and patient with kids

they gave my kids activity bags which they enjoyed and came in very handy

elevator (old, the door is not safe for kids)

also, there is a daycare right next door so you wake up to the sound of little kids

even the charming sight and sounds of the little kids playing in their outside day care center's playground

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a

parking

traveled with 2 kids 1 and 3 year old

noise in hallways, lots of kids in rooms near us & we could hear lots noise thru doors.

was excellent,esp with 2 young kids

they would leave little surprises with my kids stuffed animals or throw blankets every day

adjoining rooms in this hotel, so i had to sleep with the kids in the other room

kids enjoyed the pool

the rooms aren't huge, this hotel is a wonderful base to explore san francisco, especially with kids

that madd our kids uncomfortable

kids loved the pool - it was heated and warm enough for them on a january winter night

traveling with kids would be easier

i could hear all the kids in the hallway and the tv of the room next door but was home late and up early so it

after paying almost $300 for a room for me and my 3 kids,

i couldn't keep spending $75 to $100 on every meal for two adults and two kids 14 and 11

they had non-alcoholic drinks for the kids and wine/beer for grown ups

the biggest issue was i had booked 2 rooms and mentioned in the comments of my booking that i had kids and needed

there were no kids' area or games

bed was comfy and facilities had nice decor. bartenders were great. gym was good.

it sucked that we couldn t use the pool or gym, but definitely understand about renovations.

the coffee bar downstairs was nice and convenient

no gym. comfy bed. shower lovely

it s close to our kids. rooms are large, great staff, good restaurant.

room service is fast and delicious, spa

wifi connection was very spotty

great gym beautiful hotel room

location and historical features of the property. the pool and gym area was very nice as well.

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

adult kids were staying in another room on a different floor

staff was great, and there were lots of fun things to do for the kids

laundry facilities, games for kids, relaxing courtyard where you could pop a bottle of wine and chill

the hotel staff wrote us a nice letter, had our cribs set up, and stuffed seals for the kids

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind

not good with kids who are trying to sleep

the king room was spacey and included a table which was great for meals with the kids

fruit bowl at reception in morning also a help with kids

amazing staff free parking. distance to everything. early check in

very kids friendly

everything was great. lots of fun things for kids to do.

with 4 kids, everyone was satisfied

the free postcards and postage and the free cookies and milk for the kids in the evening were a great touch

great for kids

do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

elevator was broken and we had 4 kids and luggage with a stroller to carry up and down the stairs

we had two little kids us and we had to warm up their food that we took

nice helpful staff. modern furnishing. laundry and gym facilities.

no free wifi and costly for each device each night, not ideal when you have kids

only complaint was the noisy neighbors with hyper kids running around next door.

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

the rooms my kids were in were nice and clean

room size laundry clean

they also have a heated pool that my kids loved

were great, hotel lobby was impressive, staff were helpful and friendly, pool was sizeable and kids loved it

swimming pool was a huge hit with the kids

also being in the pool my kids enjoyed watching a movie

especially decent deserts for kids with a dairy allergy