not the hotels fault but if your planning on staying with young kids and your without a vehicle this is not

my kids were scared

we found the distances ok to walk, around 20m to union square and 30m to pier 39 (had kids with us)

there's a small park for kids a few hundred meters away

wifi works well, room was immaculately clean

i appreciated being lucky with the early check in

staff was excellent and helped us connect to their wifi, which took a lot of time

kitchenette was nice, fridge is a the usual mini fridge - so difficult to do anything more than

i booked a junior suite and appreciated the separate sitting room/kitchenette with tv

room was a suite with kitchenett

never stay here unless you want diseases do not bring kids

have to pay for parking.. not a lot of food options at the bar for families/kids.

a pity it didnt have any bathtub for the kids to play, and the water took rather long to be drained

my kids enjoy japan town where surrounded with various good japanese restaurants

the gym was also amazing

the room was spacious enough for us and 2 kids

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

my kids loved the bay window overlooking japantown and the shower/tub

location wine bar at night and coffee in morning

for example, some of the machines in the gym were not set up

very good location to restaurants. my kids enjoyed the pool

i went with my kids to order breakfast and she was rude

we had a family near us where the kids were running up and down the halls very loudly

the cable car line that took us to some of the christmas sights highlights, which was fun for our kids

loved the kids eat free

kids might struggle to find enough to eat although plenty of pastries available

kids might struggle to find enough to eat although plenty of pastries available

i felt very comfortable staying with my two teenage kids here

location staff early check in safety

kids might struggle to find enough to eat although plenty of pastries available

we ended up walking through it as we didn't realise with our 2 young kids

hotel doesn't have the gloss a new build may have but the price location suited me and teenage kids

modern furnishings and gym onsite

team, clean, rooms, bathroom, gym, bar

nice hotel with bar and outdoor courtyard

small kids are not an option here

kids and i were stuck in the parking lot and it made us late to our event

the kids were hoping for a pool.

it is in a bad location. if you have kids, definitely do not stay here.

the sink is super high and is not kids friendly

sized room for 2 adults and 2 kids

the location is not great at all, didn t feel safe walking around with my kids to find dinner, the name union

a fine mexican nearby, people friendly, hotel clean, gym small but quite ok.

enough gym equipment, would be great to have at least 1 full power rack and a working weighing machine

the gym the food

also, they gave vouchers for breakfast to the bakery next door which was nice and hearty

they gave us a breakfast voucher for the cafe and the meal was super yummy

nice rooms, great shared kitchen with appliances

kitchen was also cleaned by housekeeping and in good shape

fast wifi

desk , she was very helpful ud83dude0aud83dude0aud83dude0aud83dude0a i stayed 3 nights with my 2 kids and

room is clean some part a little dirty on the bathroom door & spacious for 2 adult 2 kids.

hate this place, it's a house merge to a building, kids coming in while i was trying to check

is extremely unsafe for single traveler, couples and with kids

that i can ignore, but loud radios, kids playing in the cars parked there, and at drunken swearing at 3 a

location was central but it was also rather dodgy and a bit rough, especially if travelling with kids

neigbourhood a bit run down, especially if travelling with kids.

screaming kids running through commons area drug addicts running in and out of rooms and hiding in the stairs

do you give this room to all the couples with kids

and the beds kept sliding off of the frames, the bathroom door knob wouldn't work properly and my kids kept

the smoke smell and the room s heater could t off. the morning set was just like kids meal.

the kids enjoyed the breakfast, too

staff were terrific and the suite for myself and two adult kids was spacious and clean

so as for traveling with kids it s fine during the day

2 adults and 2 kids in one large room, and it was a good value

but i always felt safe, and even walked to nearby pizza place with kids at 10pm at night

some where openly consuming drugs directly next to the hotel this is suboptimal when kids are with you

if you are alone maybe it s a different feeling but having kids with you puts you on a whole new level of

also with our kids

breakfast had a wide choice of options, and well cooked, filling us up for the day

also i hope there were more choices for breakfast

the breakfast was good. the room was clean and comfortable

good wifi

breakfast

wifi connectivity that frequently becomes unavailable

one warning - there is a hot radiator in the room if you have kids

staff, from check-in to the bar/restaurant

did not work wifi did not work the whole time could not sleep at all from the noise from outside (laud music)

nice bar next to the reception with good drinks and finger food

i didn't get to check out the gym but the waiting area was very nice

stayed as a famlily of four, with two teenage kids (15 and 17y) for one week at the marker

come bed used by my kids was so uncomfortable, i paid for my kids but didn t get proper bed unfortunately

we arrived late with our kids because of our flight, and they were incredibly kind and even gave the children

the gym was amazing!

at the gym didn t use towels and were watching telenovelas from their phones at full volume without

staff, after accidentally making a reservation for a room that did not have a pull out bed for my kids they

that said when we raised it they immediately moved the kids to a nice twin room

com for breakfast - 2 adults 2 kids, hotel would only give vouchers for two adults

booking i didnt see option to select bed and by default they give single bed even and i have kids,so i need to

scary being so close to tenderloin for young kids

parents bedroom with kids on sofa bed

games room with pool table and video games was very useful for kids

small for four people with 1 room amd sofa bed the kids had to share

gaming room for kids is a big plus

the convenience of 2 communicating suites for a family with more than 2 kids

we were traveling with kids and wanted to have a pool at the hotel as an option and we opted to pay more for

oh, and my girlfriend liked access to a swimming pool

they accommodated our early check in request and gave us a room away from street noise

access to americania pool across the street & first floor

the staff gym room

large enough for my kids and i! loved how the refrigerator was hidden!

the rooms were very large which worked perfect for myself, husband and 3 kids under 4!

checking in since our reservertion through booking was for five, guaranteeing our three the kids would sleep in

not feel this was a good hotel for families with young kids

the website pictures did not match, staff was rude to my kids, i have never been this mad, you guys are trying

very happy with the stay , me my wife and 3 kids stayed and i chose the executive suite

good free wifi

wifi was included and the nightly wine was a lovely unexpected addition

the day before checking in i called the hotel to see if i could arrange possibly early check in due to the fact

front desk staff allowed free early check in and very nice.

avoid staying if you traveling with kids

on the map but once we arrived we quickly realised it's not suitable for a family with young kids who wish to

the glass by the tub needs a curtain because if people have there kids with them they need that privacy

had problems with wifi connections which after 3 days of complaining about it to the reception desk staff, the

i wish i would've checked out the gym

we still walked safely, but all in all to decadent and a bit too much with kids

the room requested was for 2 adults and 2 kids, and the room was too small, with 2 double beds

lots of kids yelling and crying in the hallways woke

restaurant for breakfast, spa, pool (yes i know there is one over the road)

breakfast was small , pastries and coffee but good quality, fresh.

just shocked how many homeless people were around and openenly doing drugs in front of our kids

to park in the hotel carpark and you have to pay $17 dollar resort fee for the rubbish pool and wifi, oh the

package to include breakfast

wifi is also not free

clean, comfortable, pool is good, everything fair.

my kids didn't want to stay in the room so we walked down the street to go sit in a restaurant just

are no screens or locks on the windows, which made it a dangerous room in my opinion for younger kids to be in

not for kids

checked in yesterday and after getting my kids settled i saw the bathroom tub

my kids didn't want to stay in the room so we walked down the street to go sit in a restaurant just

kids loved going in here in the evenings and utilising

travelled with 4 kids between ages 7-13

games room was great for kids and the complimentary pastries and coffee for breakfast were a nice

two double beds, rather than anticipated separate sleeping area for the kids

fun games room for the kids

check out where your room is going to be to avoid the night club, especially if you have young kids

we had a dorm next to us, party kids all weekend

my kids loved the coffee/espresso machine

the room for four was a tiny room with far too little space for two adults and two kids

i traveled with little kids

desk very helpful the maintenance people very knowledgeable they have fun and games for young kids they have a

one thing i didnt when room service was doing routine when we were that they were touching our belongings

the staff's friendliness, close to sites. early check in. provides shuttle to airport.

wifi works well

wifi kept saying it had a security risk and only go on it if you trust the site so avoided that

in-room mini-bar snacks were also plentiful and very inexpensive, which was a plus with our two kids

area is rather scary at night (homeless, drugs, prostitutes, etc), avoid, especially with kids

hotel itself is great (unless you need wifi)

location, nice and clean room with a club floor (gym, jacuzzi, sauna) to chill, friendly staff,

safe neighborhood, room service, sauna and hot tub

the room was very comfortable for the four of us, kids slept on a pull out couch in the sitting room

the room was very comfortable for the four of us, kids slept on a pull out couch in the sitting room

air conditioning, no iron, no hot drinks in bedroom, wifi didn t work

comfortable and like home. old but well kept. good wifi. the place is as advertised.

good wifi and downstairs lounge, helpful staff and helpful list of places to eat near the hotel

room service you have to order food (like via an uber eats method), there was not enough natural

they do have a gym and a quaint lobby

the restaurant attached to the hotel which previously you could get room service from had closed mean no onsite

facility are very nice, good gym, clean room, perfect location

loved the location, i loved the gym, and i loved the bed, and i loved the hot shower, and i loved the boxed

i have 2 kids and i stayed in suite in 15 floor and really worried about the windows because there is no

i had booked for 2 adults and 2 kids inclusive of breakfast, i was informed at the reception that the breakfast

they were very accommodating with 2 families including four kids

hotel room with two queen beds, the hotel room is very good for families with kids

pros: very friendly staff, clean room, my kids loved the glass elevators.

get location. trolley steps away from the front door was great. kids enjoyed the arcade.

that the advertised room service delivery robot wasn t working at all during our stay as our kids were excited

tiny iron board (for kids

convenient to cable car station, burger king for kids, close to little saigon and china town

booked a room for 2 adults and 3 kids upon arrival i was told the rooms only accommodate 2

the hallways and elevator are pretty narrow, i wouldn t stay here if you have kids or a large group

the room itself was great with a bathtub and fireplace that added a bit more luxury

no signage or instructions for the fireplace. took a while to figure out.

kind and helpful, and the room is great (large room, fireplace in the room, comfortable bed, good breakfast,

breakfast selection limited- not as nice as past visits. lack of daily housekeeping

staff were very friendly and overall it was a good place to stay with kids

really appreciated that they had hbo and nick at nite for the kids

there, they upgraded us (without request) to a large family suite, with a king bed & 2 queens, my kids were over

we travelled with teenage kids and it was a real squeeze to say the least

the tv's didn't work for our kids.

and the pool was a special bonus which the kids loved

the kids loved the heated pool

there is an outdoor pool- another draw, however kids were playing there the couple times i stopped by- early

access to pool from our room was a real hit with our kids and made it so easy for us

kids love the pool and they loved their street view

we had reserved 2 rooms (1 room was for the kids), which was upgraded to 2 adjoining suites

view was great. staff very helpful. spa great also

only thing that could be better is their gym

also love the bar in this hotel-- wonderful piano music and atmosphere

the gym had very slim pickings

front desk and wake up our other family members in the middle of the night to help us with our kids and our

it s more of romantic hotel and not so much s place for kids

it was clean & room service came everyday to give fresh towels etc

room service isn't 24 hours because they go through morton's a few doors down

shower that changes from burning hot to icy cold the wifi that didn't work great felt deceived upon arrival as

that was a big inconvenience because we had thirsty kids

room service was excellent

staff were very welcoming, we didn't drink in the bar but the decor of the whole place was very trendy

the hotel decor looks a bit tired already and would be good to have room service

great bar to grab a drink at before heading out, and excellent location for exploring

wifi was free

breakfast was simple but good

it was more like a bed and breakfast than a hotel, with a wonderfully helpful and pleasant staff, a great

staff, large,clean room, and many extras like breakfast, free wine and chees of an evening, and free tea and

wifi connection; the hotel security certificate was expired so my phone would not let me in

i have 2 kids and we did not feel safe there and checked out early

can request for late check out until 1pm

under renovations for improvements, no gym at the time.

also they were under construction and the gym wasn't

i'm petite - can't imagine a grown man in the shower