Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
tv didn't work. wifi didn't work at all. very inconvenient. no wash clothes. no bath mats.
room was comfortable. staff were cordial. room rate included breakfast.
a lot of parking space, clean room, comfortable bed
more salt and sand on the ice outside, in the parking lot would of been
great breakfast choices
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great pool for kids, comfortable room, great bathroom
the hotel was clean and well maintained and parking was plentiful
center very pleasant, clean, well lit and looking into pool area
bar in the lobby
the hotel rooms were spacious and parking was convenient
Booking Options
Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
group of kids were playing hockey in the hall, called the desk they knew about it then went to say something
small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it
reserved a room for 2 adults with kids and got a king bed and nothing else
the kids loved the pancake machine. in our second night the staff was wonderful.
kids noisily running around in halls at all hours
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming
pool for my kids
location, right on a very trendy happening block, near train, great park for kids one block
we heard kids crying and screaming for a couple of hours
was charged a pet fee of $150 after being told there was no fee at the time of booking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
everything was nice and clean the food is good great for kids stays .
breakfast was very good. staff was wonderful and very friendly. the kids enjoyed the pool.
was closed unfortunately, the reason why we even booked a staycation with the kids
to many kids running around
the kids were able to go to the mall within minutes
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
wifi did not work in room and in business center
daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also
comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and
kitchen was empty
near the train to the city, the arrangement of the rooms daily, very spacious rooms, a small kitchenette in the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running up and down hallway screaming and slamming doors intill midnight
i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken
breakfast not included despite silver elite ihg membership.
entire hotel smelled of fabuloso , when we arrive there was pee on the toilet seat we had to call room service
i still prefer a bar of soap for shower and not the lotions
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with young kids it was a little challenging
the pool could be a little bigger but the kids enjoyed
breakfast was amazing kids loved the pool
with the covid precautions, daily breakfast including a warm sandwich (very nice touch), and the kids had a
head receptionist was so nice- he helped us get our elf to the room before the kids saw the room
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast area too small actually madhouse of kids spilling milk, etc
poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the
i stayed in 216 and the kids in 215 ran around all night long
nice and quiet no kids runing up and down the hallways.
noisy families with kids can be heard in the hallway
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would be nice to have an arcade for the kids :)
we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed
the swimming pool for the kids and the location was great!
i enjoyed my sent me & my kids n husband we had a good time
our kids were so disappointed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.
try to give my kids a bath and the stopper in the bathtub did not work
one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.
than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt
was very friendly, the room was big enough for me and 3 kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
king room w/ sofa bed perfect for me and my 3 kids
is too small for five people with kids
was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like
didn t get the room i booked and we had share a bed with the kids with was uncomfortable
pool and the sitting space indoors and outdoors!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.
not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard
the check in person was very rude and there was no parking and very noisy until 3 am horrible
loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to
parking location was a little confusing at first because this is a hotel/condominium
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids totally love the fact we can finally use the swimming pool
great for an adult weekend away from the kids
there is a pool and a hot tub but be aware we had to book to use it in advance , you cannot just go anytime
very nice area close to stores and food nice pool and jacuzzi
the bar staff were amazing !
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the make your own pancake
one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot
i walked outside and there was a group of young kids smoking and drinking next to my car
the kids enjoyed their stay
sounded like maybe kids jumping
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the valet parking was easy and super friendly
i love where it s located. beautiful inside and outside the hotel. plenty of parking.
valet parking was prompt
a place to rest, recharge, and got the gym
size, location, parking, friendly staff, amenities
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
lot of teenage kids running around the property with no supervision
a little far away from my grand-kids , but worth the drive t the north shore
an hour in the pool with kids for towels
the bar is fun and has games which isn't totally a selling point
of $50 was added to the price of the room that was not mentioned on your website when you bring a pet
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
midnight i was woken up to what sounded like kids running up and down the hall being very loud
held my kids hands
parking
its location, looks and parking. the people from the front desk are professional.
parking clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids had to get an airbnb
we switch up to 3rd floor because some ignorant kids was running stomping at 3 am
great for kids
the rooms are small. so with kids withus it was little difficult to move around.
actually thought the hotel was clean and neat, but its good when you travel without kids
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
i like that the hotel was not too far from restaurants and kids activities.
lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near
was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the
we had kids and request small bed i had to call them five times & dirty
the pool for my kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
second floor which was okay until the rest of that floor became a party for group of high school kids
napkins and utensils too high for kids to reach and above hot waffle iron
management tried to warm family stayed because of noise with kids pretty sure it didn t work
noise factor- the room upstairs had kids running back and forth and it was very loud over our heads
somewhat dated, but that adds to the charm. no restaurant and the gym was closed.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i didn t like you stopped the breakfast lol
very friendly and helpful, i was able to get the early check in i requested
exceptionally clean room wifi was excellent bed comfortable breakfast was very good
wifi want working in the rooms for 2 out if the 3 days we stayed
when i asked to get our room cleaned they said we have no room service available today
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
this hotel was beautiful. the kids were very comfortable in the beds.
married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other
to notifying the front desk for room service
we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect
early check in and very nice check in girl.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
only bagels were served at breakfast, no toast/bread option available
only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort
laundry area, needs addition washer & dryer as well as a small folding area
very convenience and breakfast,
breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
, making for a noisy, rambunctious (kids and adults)
nice courtyard and pool area that allowed the kids some room to run, swim, and play
am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest
then despite the fact that kids were allowed to jump in the pool all day
breakfast could be improved my kids didn t like pan cake
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room could use a renovation, but the outdoor pool is all that mattered to the kids
booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds
the kitchen is not well equipped there is nothing to cook the stove does not work well
helpful staff. excellent breakfast.
loved the location. parking was abundant.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool was nice for the kids to splash in
definitely not a place to stay with kids
non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced
when traveling with kids, having a pool is a make or break decision
another, stained carpet, and all disgusting nose from next rooms which was unsafe to stay with kids
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.
had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after
i was only there for one night so i didn t get to joy the pool or even see it
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also, during our stay we left the kids in the room when we came back they said a random stranger opened our
onsite parking make the loading and unloading with kids a lot harder
the guests from upstairs have kids and they were making too much noise.
connection was poor; there were periods of time where it wouldn t work even though the wifi connection was
good breakfast.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy, people screaming in hallways, fighting kids running rampant late at night area was
maybe other rooms are bigger but ours would not be ideal for kids
in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and
noisy, people screaming in hallways, fighting kids running rampant late at night area was
parking was good and clean environment.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare
room was clean, plenty of towels, wifi was strong and tv set was very modern
nice and clean with parking
parking was a challenge in that the spaces were tight and hard to get in and out
the parking was very tight
lift, wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead
(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and
until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the
free shuttle from/to the airport, so convenient even if you have an early flight
to lga great choice for late arrival and international flight the next day
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
this hotel specifically for the indoor pool as we have two little kids
lady manager was very sweet to our kids. not too far from grocery store and subway.
separately for laundry and the gym isn t well stocked very barebones
location and cleanliness and shuttle service to airport
stopped into the bar, the gentleman jumped up from eating to welcome us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids eat free was helpful
and offered to return my money and depart in the middle of a snowstorm at midnight with 3 little kids in tow
there was no complementary breakfast, and a the breakfast that was served was not impressive ..
they also have a pool
staff was very accommodating, bar and restaurant very convenient right on premises!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not good for kids
the breakfast did not include many warm options for kids.
the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids
in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy
not good for kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
and the worker there are negative people and they were bothering me and my kids
they don't care about you and your family and small kids
ordered room service for 8:15 and they woke us up at 6:15 in error
had to be at the airport at 5:30am but shuttle service didn't start until 6am
and a complimentary airport shuttle to get there at 4:30am
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our 2 kids slept on the sofa bed, comfy enough
lady at the front desk wanted to trick me to pay breakfast for my two kids
no restaurant or bar except coffee bar until 10
the next day i asked for a breakfast item on the menu, they did not have it either
the smart tv doesn t connect to the wifi, according to the staff it s been like that since they opened
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with family one expects the room to have a microwave and a fridge to store milk for little kids
kids screaming and crying at 7 am
i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi
gym only had one strength/weight machine in addition to cardio options
wifi problem
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
cold (winter) heating fan in room ran all night heat that i set at 67 still kept room too warm wifi connected
the breakfast was delicious and every day there was something different to
breakfast was great
clean, simple, quick, nice personel, good breakfast
morning breakfast and quiet place
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they gave me early check in at no cost and we're very attentive to answer any questions
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no youtube channel for kids
kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so
one day we checked the gym and swim pool upstairs, but it closed
big room comfortable mattress kindly service bar good location
service is excellent breakfast is good the dinner was excellent
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
they were wonderful with the kids
airport shuttle was perfect, we arrived early so we left our bags and we went on our day
nice size gym (plus a pool and a tennis court)
pool not yet open
i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking
i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel
servise she was nasty and then 2 fight and were late night kids sceaming and beer
building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like
he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t put out- we saw other guests who knew walk away with them- which started discord with the kids
cookies at check in were a big win with the kids
great room, great to stay with kids, and breakfast excellent
the staff, location, breakfast, parking
seemed priced very high for the location, parking lot felt a little unsafe.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids went to ask for sugar for tea as it was not away in room the front office denied and when call
pool closed.
pool
be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make
i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
coffee maker in room, microwave and fridge are a must when traveling with five kids
meanwhile i heard doors slamming all night, kids running around
noisy kids. rooms are not really sound proof. rooms are small for that price
my kids hurt themselves on the bed several times
swimming pool closes way too early, my kids were very upset
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
but we were offered shuttle service who can drop us off
only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes
parking could have been better.
easy shuttle to the airport in the morning
breakfast was very. nice to have shuttle service to jfk
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
a place to bring kids it was so smoky on the second floor and i don t smoke my room smelled like smoke no
not good for kids
too many young kids hang out there. one night 3 guys knocked on my door looking for a party.
aint a place for kids but you can bring them bad boys up in there
a place to bring kids it was so smoky on the second floor and i don t smoke my room smelled like smoke no
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to much young kids being
room was a good size enough room for the 5 of us 2 adults and 3 kids
was bummed bc our kids would have enjoyed
pool wasn't functioning, my kids were so mad, i chose it especially for the pool
they rented the hotel to kids and their was a huge fight right outside my door
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a pool, for kids
asked a room where we could here less noise, but they put me in the most noise area with my two kids
my kids enjoyed that
was not pleased with the parking
everything. parking, food, staff, room, location
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo
she was helpful, easy to approach and talk to and helped my kids make waffles
the room above mine had kids stomping or running around 12 am in the morning
noise coming from the kids birthday party in the room net to me
i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were kids on my side of the hotel room, the smoking section
she was with adult kids but joseline took the reigns and jumped in to help
the most important thing is, this is not a place where you stay with your family and kids
stood for a funeral with my kids and even my three and four year old said this hotel is not that nice
offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's
the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels
we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person
this last time kids were screaming and sounding like they were tearing up the room
size of room and beds were small for a family of four with 2 teenage kids
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
staying here it's got everything we need my kids always enjoy the pool
my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the
she addressed us passively-aggressively and accused one of my kids of stealing candy
the pool was good and my kids had an awesome time
could use more parking spaces
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
i spent 4 days early dec 2016 with my family of 4 kids and husband
staff was very friendly and helpful i came with my two little kids and they help a lot all the time and the
came in late, after midnight
the breakfast bar was out juices and other items
my flight arrivaled at 10 am and i asked if we could do an early check in and they said that it would be fine
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
when the kids are with me they like it because they can swim
it was very family friendly, indoor pool was enjoyed by my kids
when i called about my kids tubs being clogged the plumber came very promptly
rooms because another room thought we were making noise when it was some other room with about 6 kids for a
staff were extremely nice and helpful. kids enjoyed the pool.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
also, we waited for more than an hour for our dinner (at 11pm) with the kids in the restaurant
didn t like the fact that we couldn t get in the pool because they were having a kids party and t took over
was some sort of convention going on and jacked with kids partying till all hours of the night
kids were charged for breakfast although booked a room for 2 adults and 2
kids running up and down 2nd floor at 12 midnight. probably late comers
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
grotty. used by kids for parties. 200 deposit. awful
people smoking drugs without regards to other guest and their kids
the staff is really friendly but wifi doesnt work in my room (in the end of the 2nd floor).
offer free coffee, tea, water and wifi with good
miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids enjoyed seeing the planes landing and taking off
the food and bar were also very favorable
no room service which i was looking forward to
wifi is not free
quick shuttle to lga.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lovely breakfast spread. the hubby and kids wanted bacon but you can win em all
one requirement i had for the hotel i chose was an indoor pool since thats all the kids cared about
but my kids loved to experience being they never stayed at a hotel
no mini fridge or microwave, especially for the price or families that travel with kids it's tricky
traveling with a kids can be expensive, so free breakfast, and the pool being open like advertised, would have
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
family friendly, kids friendly, safe, clean and great location
we had kids who were hungry and tired
the floor we stayed had many kids jamming doors until past 10pm
we got there after dinner with 6 kids, two under 5
hotel had a great little gym too




























































