great proximity to the places i needed to go. easy safe parking for my vehicle

airport shuttle available

parking was tight

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was

all about managing expectations: if you say there's a gym off-site that the hotel has a day pass for, then great

great room, great to stay with kids, and breakfast excellent

cookies at check in were a big win with the kids

t put out- we saw other guests who knew walk away with them- which started discord with the kids

the price for breakfast included, the beautiful and clean room was fair

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

swimming pool closes way too early, my kids were very upset

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

my kids were not happy but we had to find another pool else were and long beach wasn t too far away

nice pool but not heated in august... ice cold water... sad for the kids

meanwhile i heard doors slamming all night, kids running around

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

room was a good size enough room for the 5 of us 2 adults and 3 kids

they rented the hotel to kids and their was a huge fight right outside my door

however my kids enjoyed the pancakes

stay longer for the poor my kids loved it

you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

shuttle service was great. breakfast which is available all day. great. my kids loved it.

i have two very small kids, it's cold outside, we're waiting in the street where they told us

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

the swimming pool is super small compared to the size of the hotel and so is the gym

the menu for room service was limited and expensive.

pool was a little outdated

valet parking was prompt

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

tv s in the rooms should be upgraded to smart tv s for the kids

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

i didn t get a bed cover for the sofa bed where my kids slept

we had an awesome visit at the beach and pool with our young kids

but they put us next to a suite of 8 people partying kids screaming until 11pm

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

have free parking for guests but it s subject to availability

held my kids hands

friendly staff. early check in

we had kids who were hungry and tired

we got there after dinner with 6 kids, two under 5

the floor we stayed had many kids jamming doors until past 10pm

family friendly, kids friendly, safe, clean and great location

need to call for the pick up which is not obvious if you don't have the local sim card, since wifi is nowhere

grotty. used by kids for parties. 200 deposit. awful

people smoking drugs without regards to other guest and their kids

nice selection at breakfast and warm welcoming

shuttle service, continental breakfast, location to airport

shuttle service was very good and rooms were clean, well kept, and modern looking

i enjoyed my sent me & my kids n husband we had a good time

would be nice to have an arcade for the kids :)

the swimming pool for the kids and the location was great!

our kids were so disappointed

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

nothing much to eat for the kids so we doordash intead

my kids and i felt safe in the area

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too

i asked for help because i have two kids and two old

kids loved the waffle maker but the tables were dirty and staff struggled to keep

travelling with lot of hand luggage and kids, the experience could have not been better

before fair field inn had micro oven in room to heat ur food in case u want to carry your food or kids milk need

the staff was so friendly and great with the kids

kind of frustrating when you have tired kids

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

we got an early check in and was able to enjoy breakfast because of it ❤️

there is a fitness area and even a laundry room which is great

the space had a small kitchen that we did not use, a love seat, and a decently sized desk/dresser

that it had a customer usable laundry on site

parties worth kids running around late into the night

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

i walked outside and there was a group of young kids smoking and drinking next to my car

kids running in the hallways; dogs barking all night

kids loved the make your own pancake

young kids running around at 5:00am

was great, quick service and a good kids menu

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

shuttle to the hotel from the airport required us to notify hotel when we were at the pickup point

to find a decent solution, overpriced room, terrible neighbourhood, no food and unresponsive room service

i like that the hotel was not too far from restaurants and kids activities.

the pool for my kids

very nice with kids in winter time

kids were very upset

unruly kids

waterpark/ activity for kids

had asked for rooms together as we were traveling with our 4 kids

very untidy since i was travelling with my 3 kids and my wife

my kids were so exhausted that they were willing to just sleep on the floor at this point

room had bed bugs, my kids got bite up i got bite up

a little noisy in the hall due to a large group of kids in town for a swim meet.

i stayed in 216 and the kids in 215 ran around all night long

nice and quiet no kids runing up and down the hallways.

poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the

breakfast area too small actually madhouse of kids spilling milk, etc

with the covid precautions, daily breakfast including a warm sandwich (very nice touch), and the kids had a

my kids were starving

the pool could be a little bigger but the kids enjoyed

head receptionist was so nice- he helped us get our elf to the room before the kids saw the room

we will be returning and this time bringing the kids

in this time of covid having a kitchen was very helpful

we enjoyed the game room( ping pong table and pool table)

beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

big rooms. nice, spacious pool.

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

bigger trash cans with liners for those traveling with kids or dining inside of room.

however, we later got complementary for the kids; which was good enough and considerate of the staff

friendly staffs. breakfast is good. laundry available is important

use kitchen

everything was nice and clean the food is good great for kids stays .

to many kids running around

the kids were able to go to the mall within minutes

sounded like they were moving furniture around and kids running back and forth constantly

room was clean and modern, but small for 2 adults and 3 kids

is the first comfort inn with kids breakfast meals on a brown bag for the guest

especially loud kids and loud cars playing music full blast outside on the street at midnight

it is not an ideal location to stay with kids

there is also breakfast included in your stay with a lot of choices, has choices ideal for kids as well

there were indian kids there like a whole huge group of them and they were up and talking and shouting all

kids running up and down hallway screaming and slamming doors intill midnight

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

when i got there for breakfast i was told i needed a voucher

the parking lot can be more lit up especially the access at the back.

breakfast but not varied; it might be an idea just to add/replace one or two items per day

was very friendly, the room was big enough for me and 3 kids

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt

try to give my kids a bath and the stopper in the bathtub did not work

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

king room w/ sofa bed perfect for me and my 3 kids

is too small for five people with kids

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

better rooms that are similar to suites. could have had room service. bigger pool.

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

breakfast was good kids were satisfied

this last time kids were screaming and sounding like they were tearing up the room

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

this hotel was beautiful. the kids were very comfortable in the beds.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

like the gym- clean and sufficient equipment to get a good body workout

the bar besides it.

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

nice breakfast served by another excellent staff member

clean. conveniently located. great breakfast. quiet.

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

room and breakfast

would definitely not recommend bringing kids based on that and the sketchy vibe

breakfast was delicious and location removed the stress of catching my flight on time.

wifi is spotty

limited room service options and limited hours for delivery

lack of restaurant and room service

actually thought the hotel was clean and neat, but its good when you travel without kids

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

great for kids

the rooms are small. so with kids withus it was little difficult to move around.

my kids had to get an airbnb

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

room service did not restock towels or coffee items after use!

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the wifi is never good. this should be improved.

pool for my kids

location, right on a very trendy happening block, near train, great park for kids one block

we heard kids crying and screaming for a couple of hours

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

i was sorry to realize the deterioration in the room service, cleanliness

reserved a room for 2 adults with kids and got a king bed and nothing else

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

the kids loved the pancake machine. in our second night the staff was wonderful.

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

kids noisily running around in halls at all hours

the larger tv in the bar area needs updating big time

thin walls, terrible breakfast and overpriced as well, slow wifi, rancid creamer with in room coffee, complimentary

restaurant was closed. no 24 hour room service. no refrigerator in room.

nice hotel, staff, great little bar area with fireplace.

service was wonderful lack of room service sad but overall great experience

kids totally love the fact we can finally use the swimming pool

great for an adult weekend away from the kids

great for an adult weekend away from the kids

free parking, clean and very comfortable

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

great pool for kids, comfortable room, great bathroom

wifi wasnt working. the front desk said they were gonna send someone but nobody came

very convenient and easy parking. great for lirr stations to get to central nyc.

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

hotel is beautiful. the pool was clean, close to the beach.

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

onsite parking make the loading and unloading with kids a lot harder

the guests from upstairs have kids and they were making too much noise.

cleanliness & breakfast

daily breakfast, easy access

and the worker there are negative people and they were bothering me and my kids

they don't care about you and your family and small kids

the staff were amazing!! kevin the shuttle driver was just the best!

and the worker there are negative people and they were bothering me and my kids

had to be at the airport at 5:30am but shuttle service didn't start until 6am

no youtube channel for kids

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

breakfast was great! location was excellent

beautiful hotel , nice pool and rooftop lounge/ bar . close to citifield

no room service either

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

the breakfast did not include many warm options for kids.

not good for kids

you get free breakfast in the morning & free wifi

breakfast it's same all day.

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

they were wonderful with the kids

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

pool not yet open

with family one expects the room to have a microwave and a fridge to store milk for little kids

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

kids screaming and crying at 7 am

clean and relatively newly renovated. hot water in the kitchen 24/7

kitchen had no utensils to accommodate its use

they gave me early check in at no cost and we're very attentive to answer any questions

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

think that it should be advertised that the breakfast buffet is not included

to lga great choice for late arrival and international flight the next day

our 2 kids slept on the sofa bed, comfy enough

lady at the front desk wanted to trick me to pay breakfast for my two kids

level 3 for breakfast and gathering place with tables

they should not advertise a bar because you could only get beer or wine

no food or bar at this hotel

this hotel specifically for the indoor pool as we have two little kids

lady manager was very sweet to our kids. not too far from grocery store and subway.

the room was spotless and comfy. the pool area was nice.

very friendly staff and beautifully appointed. gym and pool very nice.

shuttle to and from jfk airport

only about nine cars can park there and only seven in the parking lot

the room was really small so not worth the price paid but i guess that’s from them having a late check out

bed low and small, 10 am check out time, hardly any parking

parking was a challenge in that the spaces were tight and hard to get in and out

breakfast, no ironing board, no fitness center, no microwave, and there were only about seven parking spots

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

maybe other rooms are bigger but ours would not be ideal for kids

noisy, people screaming in hallways, fighting kids running rampant late at night area was

parking is tight and not enough parking

wifi was working fast