my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

the area adjoining the enclosed pool area was not inviting.

little kitchen with microwave and fridge

the friendly staff and immaculate condition of the room. the breakfast was good, too!

great staff and loved the breakfast

building, room, breakfast area

breakfast was great

we enjoyed the breakfast and the staff assistance which was available at all times.

the breakfast was delicious and every day there was something different to

breakfast was great

i will not be going back to this hotel when i have kids

don t clean up around the mom's with small kids

i was hoping that they have functional pool. kids were expecting

our kids were hoping for pancakes or waffles

pull out style bed was very nice for the kids

stood for a funeral with my kids and even my three and four year old said this hotel is not that nice

she was with adult kids but joseline took the reigns and jumped in to help

were kids on my side of the hotel room, the smoking section

the most important thing is, this is not a place where you stay with your family and kids

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

too much noise in its kids running they the stair well and running thru the hallway

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in

kids and dogs in the hallway very late and very loud

there s no pool the kids were looking forward to that

breakfast decent, bar at front desk nice, kids liked pool

beds were nice staff was friendly pool was warm for kids to swim

that s why we picked this hotel so the kids could swim

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and

one elevator didn t work. kids running up and down the hallway for a few houurs late evening

over ran by kids in a large group so could not access a lot of the area to prepare a plate

expired yogurt for breakfast and got my kids sick

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

rooms are not the cleanest bar was closed

plenty of parking

breakfast was no good need more like sausage eggs writs pancakes beacon

noise coming from the kids birthday party in the room net to me

the room above mine had kids stomping or running around 12 am in the morning

she was helpful, easy to approach and talk to and helped my kids make waffles

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

and the pool had too much chlorine it bothered my kids eyes after but they jumped right back in the next day

breakfast was good, my kids enjoyed making their waffles

large room which was beneficial considering we travelled with kids

the location was great and the breakfast was really good. my kids and i had fun making waffles!

my kids and i loved our stay, so much fun with the indoor pool and the rooms were up to par

the problem was splitting up a family of 5 (3 kids) to fit everyone

pool wasn t in service, my kids was super excited to go in da pool but it wasn t in

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

was nice i like it s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

reeks of marijuana by the young kids they allow to rent rooms and party there

location but my husband and i were going away for the weekend to escape the kids so we brought everything we

the pool wasn t working my kids were very sad, i choose this property for the pool

only down side, is that you could hear the kids that where staying there running across the floor upstairs

the pool was open for the kids and everything was clean

my kids cried throughout the night because of the uncomfortable room temperature

not worth your money especially when early in the am you hear kids running up & down the hall

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

type refund i didn t get no sleep last night all room on that floor they put someone with all kids a cross

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running

was a condom in the pool i told front desk after removing my kids from the pool

on vacation with my kids seven of them but the pool was closed

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

a limited continental breakfast would have been nice. kids should been able to eat free.

chose this hotel for the pool, so the kids could splash around in the evening

large, well appointed gym

also disappointed the ev chargers were not working

great location for shows at cap theatre. decent bar food.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the l2 ev charger on the non handicap spot is broken.

have two kids and they have a good time a lot of space and not safe environment so i'm happy with everything

the pool excellent especially for the kids

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

this makes traveling with kids so convenient

two bedrooms apartment is perfect for a large family with young kids, spacious and comfortable

in the corredor with kids and people talking late night , dog barking and kids running in

we love this place. our kids have a great time at the pool. the staff is always friendly.

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

everything great the spa could be better

pool, bathroom

we enjoyed the pool, gym, and in-room dining

spa services are very limited and extremely expensive.

i couldn't go to bar with my little tiny dog.

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

was no room service due to covid-19, but that is not the hotels fault

unfortunately the gym was down 2 treadmills during our stay

clean, nice accomodation, gym and restaurants and food market close to the hotel.

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

spacious in living and bedroom and breakfast was excellent

there is a brand new laundry room with many machines

no sponge provided in kitchenette

breakfast was sufficient

a little far away from my grand-kids , but worth the drive t the north shore

an hour in the pool with kids for towels

lot of teenage kids running around the property with no supervision

they also did a buffet breakfast with a roaring fireplace

the free continental breakfast was good

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

the rooms are real nice like really nice. next time no kids ud83dude09

the 'free' drinks tokens were a great bonus and the hotel bar was vibrant with a great selection of drinks

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

a redflag, i connected from my work pc only to find out later something had downloaded from the wifi network

the kids loved it

location. overall value. plenty of parking. boutique style. bath and body products.

was great - i needed an early check in and late check out, and they were very accommodating

there was also not enough parking

room service staff didn t recognize that we are four in the room even we informed them several

we heard kids crying and screaming for a couple of hours

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

location, right on a very trendy happening block, near train, great park for kids one block

pool for my kids

breakfast was great

the food i ordered from room service was not a repeated experience

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

there is no gym and the breakfast included is really poor

servise she was nasty and then 2 fight and were late night kids sceaming and beer

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

ac or heating working properly and kids were noisy my room was near elevator, so it was noisy

floor had a family with kids that were running up and down the halls

the location isn't one i'd recommend for families with little kids

the location is horrible.0/10.dont recommended if you have little kids.

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

it was quiet in the halls too, too loud kids running etc

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

come to speak with myself or my husband but it s fine as i said i expressed myself to both the kids that work

:) 3) kids playing on the side of the road near the highway

group of kids hanging out in the property around mid

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked

location is a lil ruff for kids

i wouldn't recommend if you are a solo female traveler or have kids with you

location and some bath equipment some kitchen equipment doesnt exist

my room had a small kitchen-like facility, which i was not expecting, but it was useful for keeping drinks cool

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their

wish there is one outdoor pool where kids could use as well

perfect place for family! the little kids loved it, so did our parents.

noise coming from kids jumping on their bed at 7am the level above us....

great pool for kids, comfortable room, great bathroom

felt a little isolated as a woman in the area and parking lot

convenience to car parking area and lobby

the hotel has a resturant, snack place, gym and pool

the pool wasn t heated! lol but it was a great place!

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

kids were allowed to run and play games in sitting area.

a death trap for kids

my kids were uncomfortable while there was smoking and loud music

kids were hysterical, begging us to leave

we booked a double bed room but was given a single bed room for four of my kids

there kids were jumping in

there were a quick option for the kids for breakfast continental breakfast would be great

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

way too many kids in pool and hot tub

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

reserved a room for 2 adults with kids and got a king bed and nothing else

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

the kids loved the pancake machine. in our second night the staff was wonderful.

kids noisily running around in halls at all hours

one of kids slip and slightly injured her ankle

this is a bit strange that a hotel that provides gym, doesn t provide any healthy food options - at least

breakfast was excellent and convenient

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good

breakfast could be better. lol

smell in the room ,kids running in the hallway late ,facet broken in the bathroom

the indoor pool capped off our night of visiting to relax and unwind with the kids

kids in hotel should have be watched better throughout the evening

kids running and yelling in hall way late at night when trying to rest

i also picked this hotel for the pool my kids were expecting to use it and it was closed

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

i liked the hotel because it s close to everything and it offers free parking.

the wifi worked is the only thing i liked about it

free parking is awesome

good stay, very helpful staff, easy parking and close to manhattan

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma

shouldn't take kids in that area around that

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i

not a whole lot to do in the hotel with kids, though

like the breakfast they should be a little bit more for other people like kids

maybe other rooms are bigger but ours would not be ideal for kids

noisy, people screaming in hallways, fighting kids running rampant late at night area was

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

subway station 15 minutes on foot or you can take a bus + very helpful staff (you can ask for room service

they also offer free parking on the property

a pool, for kids

asked a room where we could here less noise, but they put me in the most noise area with my two kids

my kids enjoyed that

was so nice and friendly and they gave us a courtesy late check out no problem you are all very great i appreciate

breakfast was great. waleed the breakfast cook was great.

wifi was a little spotty but not a big deal

the bed was comfortable and was happy with the late check

the tv was good and the wifi was secure

breakfast, no ironing board, no fitness center, no microwave, and there were only about seven parking spots

the room was really small so not worth the price paid but i guess that’s from them having a late check out

the smell of marijuana in the halls, not a place to take kids

my kids loved breakfast at the cafeteria

should be more options for breakfast, the eggs and sausages tasted horrible and my kids refused to eat them

was pretty on schedule,they could have been more lenient in timings especially for those having kids

the kids enjoyed it and their freedomud83dude44ud83dude04 overall yes we will return

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

i waited for 3 hrs to enter in my room with my wife and 2 little kids

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

the kitchenette was missing

i especially enjoyed the convenience of having a gym in the building

room was comfortable. staff were cordial. room rate included breakfast.

were so pleased with everyone and everything - even the parking area

nice hotel, staff, great little bar area with fireplace.

excellent buffet breakfast, easy parking, could not have been better

a lot of parking space, clean room, comfortable bed

many patrons let their young kids run wild in the halls like its a playground

the breakfast in their pictures inlcuded a wafflemaker which my kids were excited about but that didn't actually

local abd we had to stay there do to a electrical emergency and the hospitality was great and my kids love the

the breakfast was delicious! we loved the pull out couch for extra room for kids.

the kids were welcomed to choose lollipops from a huge bowl in the lobby, they were very impressed

the pool for the kids was a plus

the kids loved the pool

very inconvenient if you are traveling with family and kids

that because hotel was booked, the room next to me had a family that was loud especially the 2 kids

we walked with our kids from the bus stop late at night and didn t feel uncomfortable

would have enjoyed a kids menu or some kids options, and or microwave in the room

pool was a bit too small to try . good for kids

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

i like the little bar that you had in your lobby and the staff was awesome

the ours the bar was open (no coffee after 9:30?)

my kids had to get an airbnb

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

the rooms are small. so with kids withus it was little difficult to move around.

great for kids

actually thought the hotel was clean and neat, but its good when you travel without kids

i was only there for one night so i didn t get to joy the pool or even see it

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

lady manager was very sweet to our kids. not too far from grocery store and subway.

this hotel specifically for the indoor pool as we have two little kids

stopped into the bar, the gentleman jumped up from eating to welcome us

location and cleanliness and shuttle service to airport

very friendly staff and beautifully appointed. gym and pool very nice.

patio was a nice feature and my kids loved the indoor pool

hanging out in the parking lot with hotel security doors propped open and lots of noisy little kids roaming the

also should have considerations for people with kids they place me like 6/7 minutes away from the pool within

had events going on kids running up and downtown the hallways

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

clean rooms and kitchen ud83dudc4d

the free shuttle to and from lga is also a fabulous perk

lady at the front desk wanted to trick me to pay breakfast for my two kids

our 2 kids slept on the sofa bed, comfy enough

the breakfast is very good and warm.

no restaurant or bar open at this time

no restaurant or bar except coffee bar until 10

onsite parking make the loading and unloading with kids a lot harder

the guests from upstairs have kids and they were making too much noise.

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

the breakfast room is large with a tv and the assortment of breakfast food is amazing

wifi no working inside the room.

with family one expects the room to have a microwave and a fridge to store milk for little kids

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

kids screaming and crying at 7 am

i enjoyed the gym

breakfast area was well maintained, clean, food was great

they gave me early check in at no cost and we're very attentive to answer any questions

the breakfast did not include many warm options for kids.

not good for kids

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

the breakfast did not include many warm options for kids.

the breakfast was fine and good enough for us and their warm breadrolls were delicious

customers staying had there kids playing in the hallways and when you call downstairs the staff never answer

my kids were all woken up and didn t go back to sleep until about 6am

the kids had a blast in the swimming pool. it was quite and clean.

the morning breakfast was typical breakfast fare, and our kids enjoyed the waffles and the choices they had

the kids enjoyed the pool

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

was bad: low-value cereals & pastries; choice of tea bags very limited, artificial orange juice gym place is

they had a great selection of pillows and a good room service menu

breakfast had pretty good items

also the hotel provides a car shuttle, for max 3miles drive

decor is fun and pool table and games were a hit with kids

they gave us room keys for a king for 2 adults and 2 kids

free shuttle service to the airport , pleasant staff, food was

fun to have a bar and pool table to relax at and the food was good too

the shuttle service to the airport was so helpful