breakfast was excellent, everything needed to satisfy for both adults and the kids

nice pool but not heated in august... ice cold water... sad for the kids

my kids hurt themselves on the bed several times

meanwhile i heard doors slamming all night, kids running around

noisy kids. rooms are not really sound proof. rooms are small for that price

t put out- we saw other guests who knew walk away with them- which started discord with the kids

great room, great to stay with kids, and breakfast excellent

cookies at check in were a big win with the kids

nice hotel, good breakfast. has a peloton bike in the gym!

breakfast of just ok, and location was great.

room was on the first floor facing the parking lot and had to deal with the car lights

parking was awful

breakfast was very. nice to have shuttle service to jfk

the airport shuttle was punctual and convenient

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

room was a good size enough room for the 5 of us 2 adults and 3 kids

they rented the hotel to kids and their was a huge fight right outside my door

however my kids enjoyed the pancakes

stay longer for the poor my kids loved it

was great, the bar man, german, was an excellent chap

even the parking attendants where super friendly and helpful

the pool area is nice ( a bit small) and the gym is a bonus

the valet parking was easy and super friendly

room service was very good and super quick

i had my two kids with me and they enjoyed the beach view

were an extended family with kids and were delighted with location, food choices available close by, the beach

we had an awesome visit at the beach and pool with our young kids

the person in the beach hut was nice and tried to get extra for our kids, but apparently the manager said no

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

i have two very small kids, it's cold outside, we're waiting in the street where they told us

shuttle service was great. breakfast which is available all day. great. my kids loved it.

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

helped us with long them parking at the airport

unruly kids

was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

the pool for my kids

very nice with kids in winter time

beds were not very firm-were only suitable for kids

i enjoyed my sent me & my kids n husband we had a good time

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

waffles for breakfast were great for the kids

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

sounded like maybe kids jumping

kids loved the make your own pancake

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot

the kids enjoyed their stay

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

parking

parking clean

free parking, wifi, and breakfast

had a suite that had a terrace that leads to the pool

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

rooms are very large and all have a patio that faces the pool

pool closes early.

the check in person was very rude and there was no parking and very noisy until 3 am horrible

a little noisy in the hall due to a large group of kids in town for a swim meet.

noisy families with kids can be heard in the hallway

breakfast area too small actually madhouse of kids spilling milk, etc

i stayed in 216 and the kids in 215 ran around all night long

nice and quiet no kids runing up and down the hallways.

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

my kids were starving

breakfast was amazing kids loved the pool

we will be returning and this time bringing the kids

with young kids it was a little challenging

was closed unfortunately, the reason why we even booked a staycation with the kids

everything was nice and clean the food is good great for kids stays .

to many kids running around

the wake up calls i didn t like only bc had small kids with me woke them up

sounded like they were moving furniture around and kids running back and forth constantly

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

kids running up and down hallway screaming and slamming doors intill midnight

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

room service was not available for everyday. our room was cleaned only one day because we asked.

cable tv seemed to lack channels available in other hotels (cnn, golf channel, espn,

try to give my kids a bath and the stopper in the bathtub did not work

room was dirty, the carpet was coming up in the room and kids kept tripping on it

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

king room w/ sofa bed perfect for me and my 3 kids

is too small for five people with kids

the individual working the bar used tepid coffee for irish coffee drink and i had to go to my room to make my

we got there after dinner with 6 kids, two under 5

family friendly, kids friendly, safe, clean and great location

we had kids who were hungry and tired

the floor we stayed had many kids jamming doors until past 10pm

need to call for the pick up which is not obvious if you don't have the local sim card, since wifi is nowhere

people smoking drugs without regards to other guest and their kids

grotty. used by kids for parties. 200 deposit. awful

no wifi, below average customer service

close to airport free reliable shuttle to jfk wifi size of room

nice selection at breakfast and warm welcoming

my kids and i felt safe in the area

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too

nothing much to eat for the kids so we doordash intead

a pool would ve been great for the kids

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

kids loved the waffle maker but the tables were dirty and staff struggled to keep

travelling with lot of hand luggage and kids, the experience could have not been better

the staff was so friendly and great with the kids

2 adults and 2 kids

i was with my wife and two kids

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

clean, good breakfast, friendly staff and airport shuttle service

organised shuttle service for both pick-up and drop-off, before a quick and easy check-in

room service was poor and not the usual service you would expect

the room includes a small kitchen with dishes and everything a family might need

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

young kids running around at 5:00am

was great, quick service and a good kids menu

no gym

many thanks to reception, as they was so nice and did find us room to stay overnight with late check out

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

everything is self-service and not recommended for travelers with kids

had asked for rooms together as we were traveling with our 4 kids

the hall ways were very noisey with kids an adults running around

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

however, we later got complementary for the kids; which was good enough and considerate of the staff

bigger trash cans with liners for those traveling with kids or dining inside of room.

free shuttle

the weekend the shuttle bus is not available

i was expecting type of continental breakfast specially for kids

there were indian kids there like a whole huge group of them and they were up and talking and shouting all

we had to pay for 2 lyfts to get to the hotel in the middle of the night in the cold with small kids after

i was with my three kids, and even though we did fit well in the space, it felt small

receptionist made a snarky comment about us having too many kids

kids totally love the fact we can finally use the swimming pool

great for an adult weekend away from the kids

clean and room service wad superb

the facilities were great and the wifi was reliable for my meetings with a desk in the room

comfortable bed pet friendly love stella !

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

my kids had to get an airbnb

great for kids

actually thought the hotel was clean and neat, but its good when you travel without kids

the rooms are small. so with kids withus it was little difficult to move around.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

this hotel was beautiful. the kids were very comfortable in the beds.

even after the fact i got billed additional charges for something called enhanced wifi when booking

there is no room service unless you request a day before the actual service

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

clean. conveniently located. great breakfast. quiet.

the gym was available for free

breakfast amazing, staff very friendly, very clean , and family environment

everything! breakfast is amazing, really clean and the staff is excellent !!

laundry area, needs addition washer & dryer as well as a small folding area

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

this last time kids were screaming and sounding like they were tearing up the room

kids need to walk up to the 3rd floor after the long travel

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

we only came because we were invited to a party for the kids in staten

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

kids noisily running around in halls at all hours

the kids loved the pancake machine. in our second night the staff was wonderful.

reserved a room for 2 adults with kids and got a king bed and nothing else

would definitely not recommend bringing kids based on that and the sketchy vibe

breakfast was delicious and location removed the stress of catching my flight on time.

am grateful that the parking was free

when we arrived, we asked about room service

room service was not available

expected room service to be available. front desk said

thing i could think to mention is that the parking lot was not properly shoveled and i almost slipped a couple

no room service on sunday mornings

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn�

we heard kids crying and screaming for a couple of hours

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

pool for my kids

location, right on a very trendy happening block, near train, great park for kids one block

went for a drink in the hotel bar and found the bar to be part of a restaurant which was amazing

near the train to the city, the arrangement of the rooms daily, very spacious rooms, a small kitchenette in the

the gym was a little small

wifi did not work in room. ac does not work in business center. no real polace to work!!

wifi very poor, kept on going out

there is no gym and the breakfast included is really poor

traveling with 2 kids

was really upset about the people screaming and fighting at 12,2, and 3 in the morning and the kids jumping on

the staff were very courteous, the breakfast was great. kids loved the pool.

continental breakfast had a lot of choices, more than other hotels and the kids really enjoyed it

room was small and not fit for kids wanting to move about

great pool for kids, comfortable room, great bathroom

also, the wifi in my room was extremely spotty thanksgiving night and the hallway temperatures had to be 85

bar opening a bit earlier

great gym and pool. convenient laundry room. useful shuttle service

center very pleasant, clean, well lit and looking into pool area

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

the guests from upstairs have kids and they were making too much noise.

onsite parking make the loading and unloading with kids a lot harder

breakfast was just okay

breakfast could be better.

and the worker there are negative people and they were bothering me and my kids

they don't care about you and your family and small kids

the hotel shuttle service to and from the laguardia airport was super convenient as well

the staff were amazing!! kevin the shuttle driver was just the best!

had to be at the airport at 5:30am but shuttle service didn't start until 6am

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

no youtube channel for kids

there is amenities in a hotel like this one like a pool and gym the hotel is always going to charge extra

love the breakfast choices!

it was almost midnight, and they were able to provide a shuttle within 10 minutes of booking

i was only there for one night so i didn t get to joy the pool or even see it

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

the breakfast did not include many warm options for kids.

not good for kids

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

for money, bed quality - good sleeping, fast wifi, cleanliness

comfortable beds, wifi and great location to get to number 7 subway

they were wonderful with the kids

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

room service

the restaurant, front desk and the room service

arrived at 10:30 pm and were disappointed that the bar was closed and there weren t any food options since

kids screaming and crying at 7 am

with family one expects the room to have a microwave and a fridge to store milk for little kids

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

wifi experience. small dinning room for breakfast

easy access to microwave and kitchen. provided decent breakfast.

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

very very nice hotel and staff. hate we had to miss breakfast

so much room and i appreciated the full kitchen & dining table

they gave me early check in at no cost and we're very attentive to answer any questions

our 2 kids slept on the sofa bed, comfy enough

lady at the front desk wanted to trick me to pay breakfast for my two kids

no sufficient food selection and only a scant breakfast

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

restaurant and bar facility closed on a sunday

this hotel specifically for the indoor pool as we have two little kids

lady manager was very sweet to our kids. not too far from grocery store and subway.

the shuttle, staff, cleanliness.

the pool and gym was nice.

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

clean neat...breakfast....

clean room, comfortable bed,decent shower,good breakfast, friendly pleasant staff,good location, easy access,

close to one of our favorite gyms and the bed was very comfortable!

that we could use the gym.

parking, wifi, & breakfast were included /free

the room was really small so not worth the price paid but i guess that’s from them having a late check out

staff very kind and very quick to help with parking and made me feel welcome.

wifi was a little spotty but not a big deal

the parking was very tight

parking lot was crowded

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

breakfast good. people be bad

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

friendly staff, nice breakfast and gym.

the continental breakfast was very nice

noisy, people screaming in hallways, fighting kids running rampant late at night area was

maybe other rooms are bigger but ours would not be ideal for kids

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

parking is tight and not enough parking

maybe other rooms are bigger but ours would not be ideal for kids