location, right on a very trendy happening block, near train, great park for kids one block

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

we heard kids crying and screaming for a couple of hours

pool for my kids

wifi didn't reach the first room we had at the end of the corridor

there is no gym and the breakfast included is really poor

the wifi connection was unreliable.

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

the gym was a little small

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

the rooms are small. so with kids withus it was little difficult to move around.

actually thought the hotel was clean and neat, but its good when you travel without kids

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

great for kids

my kids had to get an airbnb

kids noisily running around in halls at all hours

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

reserved a room for 2 adults with kids and got a king bed and nothing else

the kids loved the pancake machine. in our second night the staff was wonderful.

great pool for kids, comfortable room, great bathroom

felt a little isolated as a woman in the area and parking lot

pool and hot tub were out of service and we were very disappointed about that

staff was friendly, bar was nice and it was very clean

some gym equipment did not work for the 3 days we stayed

wifi didn't work,staff tried to help , but wasn't able to make it work

not getting room cleaned not having gym opebef

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying

needs a gym.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

this hotel was beautiful. the kids were very comfortable in the beds.

there is no room service unless you request a day before the actual service

bar barely had alcohol and closed very

early check in , room makeup timely, cleanliness is top notch

no room service or restaurant on property! especially no room service, i really wanted that.

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

the gym was available for free

very convenience and breakfast,

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

parking was easy

comfort, cleanliness, early check in

we couldn't get a wifi connection.

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

noisy, people screaming in hallways, fighting kids running rampant late at night area was

maybe other rooms are bigger but ours would not be ideal for kids

parking was good and clean environment.

the staff was very nice and accommodating with my early check in.

very accommodating and even offered late check out

lift, wifi

only about nine cars can park there and only seven in the parking lot

the wifi did not work and service was bad in basement room

the bed was comfortable and was happy with the late check

the guests from upstairs have kids and they were making too much noise.

onsite parking make the loading and unloading with kids a lot harder

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

wifi worked well

wifi was quite fast

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

bigger room and kitchen ( what i didn t use) they have laundry

this hotel specifically for the indoor pool as we have two little kids

lady manager was very sweet to our kids. not too far from grocery store and subway.

the free shuttle to the airport.

very friendly staff and beautifully appointed. gym and pool very nice.

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were

servise she was nasty and then 2 fight and were late night kids sceaming and beer

lady at the front desk wanted to trick me to pay breakfast for my two kids

our 2 kids slept on the sofa bed, comfy enough

location and cleaniness, downside is no free breakfast. i would definitely stayed again

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

no restaurant or bar except coffee bar until 10

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

the breakfast did not include many warm options for kids.

not good for kids

excellent wifi. good breakfast. nice location. very clean.

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy

with family one expects the room to have a microwave and a fridge to store milk for little kids

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

kids screaming and crying at 7 am

the complimentary breakfast was a nice bonus and the room was super clean

free hot/cold continental breakfast wonderful with again a great host in the dining area

they don't care about you and your family and small kids

and the worker there are negative people and they were bothering me and my kids

flight was canceled and the shuttle picked us up and took us to the hotel

the location was amazing! the shuttle bus from/to lga was very helpful too.

early check in club lounge

they gave me early check in at no cost and we're very attentive to answer any questions

they were wonderful with the kids

the gym was amazing i wish i got to use it but i was only there a short time

the airport shuttle to/from lga was very convenient

the restaurant, front desk and the room service

the pool was great and the spa facilities were very nice a good location with accessible

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

no youtube channel for kids

got there that the restaurant closed a while ago and it only serves beer or wine and the rooftop bar didn t

we had to leave before the complimentary breakfast - so no review for that

sink in the bathroom had a crack in it and the soap bar wrapper was dirty when we first went in the bathroom

asked a room where we could here less noise, but they put me in the most noise area with my two kids

a pool, for kids

my kids enjoyed that

choose this hotel because of the airport shuttle

the parking lot is small

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults

a place to bring kids it was so smoky on the second floor and i don t smoke my room smelled like smoke no

not good for kids

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running

the room above mine had kids stomping or running around 12 am in the morning

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

she was helpful, easy to approach and talk to and helped my kids make waffles

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

noise coming from the kids birthday party in the room net to me

room was clean and modern, but small for 2 adults and 3 kids

was closed unfortunately, the reason why we even booked a staycation with the kids

to many kids running around

everything was nice and clean the food is good great for kids stays .

the tv wouldn t allow my kids to play their video console without it being so loud, i couldnt

i spent 4 days early dec 2016 with my family of 4 kids and husband

staff was very friendly and helpful i came with my two little kids and they help a lot all the time and the

my flight leaving was 7 pm and so i requested a late check out and the let me check out at 1

loved the gym and location as i was flying out of laguardia

came in late, after midnight

room service was very good and super quick

my friend and i didn t use the gym or pool this trip but it s always wonderful

st i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to

the menu for room service was limited and expensive.

the pool area is nice ( a bit small) and the gym is a bonus

clean and a great pool for the kids

was some sort of convention going on and jacked with kids partying till all hours of the night

kids running up and down 2nd floor at 12 midnight. probably late comers

kids were charged for breakfast although booked a room for 2 adults and 2

something for the kids to do would be nice

kids enjoyed seeing the planes landing and taking off

was no room service available, but that s a pretty nit picky thing to complain about

that there is no room service.

the food and bar were also very favorable

he made sure we made it back to the hotel by providing assistance from there shuttle drivers

traveling with a kids can be expensive, so free breakfast, and the pool being open like advertised, would have

the hotel staff were great, breakfast was good, kids enjoyed the pool, fitness center was nice, and the rooms

one requirement i had for the hotel i chose was an indoor pool since thats all the kids cared about

lovely breakfast spread. the hubby and kids wanted bacon but you can win em all

it was difficult to get the kids back to our hotel with wet hair in the cold

decor is fun and pool table and games were a hit with kids

they gave us room keys for a king for 2 adults and 2 kids

the shuttle service to the airport was so helpful

it was so convenient and exceeded my expectations especially while traveling with my pet

across laguardia airport, free shuttle that leaves every half hour, big & clean room, decent wifi, in-house

were kids on my side of the hotel room, the smoking section

my kids loved her, i didn't catch her name but she is definitely an asset to the ramada

the most important thing is, this is not a place where you stay with your family and kids

great for the kids

stood for a funeral with my kids and even my three and four year old said this hotel is not that nice

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

would be nice to have an arcade for the kids :)

i enjoyed my sent me & my kids n husband we had a good time

beds were not very firm-were only suitable for kids

our kids were so disappointed

a little noisy in the hall due to a large group of kids in town for a swim meet.

i stayed in 216 and the kids in 215 ran around all night long

breakfast area too small actually madhouse of kids spilling milk, etc

nice and quiet no kids runing up and down the hallways.

poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the

my kids were starving

the pool could be a little bigger but the kids enjoyed

the 7:00 am start for breakfast was later then what our kids are used to

also the kids looked forward to swimming and i had asked initially if the pool is heated and we were

we will be returning and this time bringing the kids

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

this last time kids were screaming and sounding like they were tearing up the room

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with

size of room and beds were small for a family of four with 2 teenage kids

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

kids running up and down hallway screaming and slamming doors intill midnight

the elevator was broken, the tv/wifi was down for part of the day

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

i needed an early check in and they did it !!!!!

clean, easy check in, nice staff, great breakfast

the hotel is clean and the breakfast is good

breakfast was great

building, room, breakfast area

good breakfast, caring and friendly staff to meet your needs

a little far away from my grand-kids , but worth the drive t the north shore

an hour in the pool with kids for towels

lot of teenage kids running around the property with no supervision

they also did a buffet breakfast with a roaring fireplace

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

only one complain, fully supply with kitchen equipments except a boiler.

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make

no late check out

they have a functioning outdoor pool

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

plenty of parking

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes

the pool table and ping pong table in the game room were a lot of fun for our group

no breakfast for this price no mini bar no water if you have a chance please go to holiday inn

the kids enjoyed their stay

kids running in the hallways; dogs barking all night

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot

i walked outside and there was a group of young kids smoking and drinking next to my car

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

room was dirty, the carpet was coming up in the room and kids kept tripping on it

there's not much to do in the hotel when you have kids.

try to give my kids a bath and the stopper in the bathtub did not work

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

king room w/ sofa bed perfect for me and my 3 kids

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

is too small for five people with kids

didn’t get the room i booked and we had share a bed with the kids with was uncomfortable

have so many stains on the walls, especially under the sink this hotel is not for families with kids

next to me what's up all night singing got no sleep me and my kids was not one bit happy with my stay will never

kids were up crying all night because the guy next door was singing and was on the phone all night

kids liked the breakfast, coffee was good, room was clean, staff was friendly and helpful, shuttle

location and airport shuttle

great for an adult weekend away from the kids

kids totally love the fact we can finally use the swimming pool

also got room service from restaurant downstairs and the food was ok not excellent

the facility was pet friendly

breakfast, rose petals and chocolate cover strawberries

people smoking drugs without regards to other guest and their kids

grotty. used by kids for parties. 200 deposit. awful

shuttle service was good which made it easy for us to transfer to

no wifi, below average customer service

were very neat and clean the service was outstanding and everyone was pleasant and i enjoyed the breakfast

we had kids and request small bed i had to call them five times & dirty

i like that the hotel was not too far from restaurants and kids activities.

the pool for my kids

kids were very upset

very nice with kids in winter time

family friendly, kids friendly, safe, clean and great location

we had kids who were hungry and tired

we got there after dinner with 6 kids, two under 5

the floor we stayed had many kids jamming doors until past 10pm

was friendly, breakfast food was okay, wifi service was iffy as i keep getting security alerts