you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

shuttle service was great. breakfast which is available all day. great. my kids loved it.

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

i have two very small kids, it's cold outside, we're waiting in the street where they told us

t greet us or provide information on the wifi or free breakfast

the floor we stayed had many kids jamming doors until past 10pm

family friendly, kids friendly, safe, clean and great location

we got there after dinner with 6 kids, two under 5

we had kids who were hungry and tired

breakfast and the shuttle service to the airport

grotty. used by kids for parties. 200 deposit. awful

people smoking drugs without regards to other guest and their kids

comfort beds and good breakfast to start your day

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

staff helpful and shuttle service was very useful

my kids and i felt safe in the area

a pool would ve been great for the kids

i asked for help because i have two kids and two old

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too

2 adults and 2 kids

kids

travelling with lot of hand luggage and kids, the experience could have not been better

kind of frustrating when you have tired kids

really friendly and great with two very tired kids

young kids running around at 5:00am

was great, quick service and a good kids menu

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

welcoming staff at check in. clean room. good housekeeping. breakfast option.

breakfast was not included.

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

that it had a customer usable laundry on site

loved the kitchen

no room service for toiletries

a fairly decent gym downstairs - better than what i've experienced at other hotels

had asked for rooms together as we were traveling with our 4 kids

room had bed bugs, my kids got bite up i got bite up

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired

everything is self-service and not recommended for travelers with kids

very untidy since i was travelling with my 3 kids and my wife

however, we later got complementary for the kids; which was good enough and considerate of the staff

bigger trash cans with liners for those traveling with kids or dining inside of room.

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

laundry and distance to jfk

didn't have the breakfast since room service didn't answer the phone

it is not an ideal location to stay with kids

we had to pay for 2 lyfts to get to the hotel in the middle of the night in the cold with small kids after

there were indian kids there like a whole huge group of them and they were up and talking and shouting all

is the first comfort inn with kids breakfast meals on a brown bag for the guest

there is also breakfast included in your stay with a lot of choices, has choices ideal for kids as well

breakfast was very. nice to have shuttle service to jfk

the parking lot is very very tight and traffic moves very quickly where you need to pull in.

airport shuttle available

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

parking was tight

cookies at check in were a big win with the kids

great room, great to stay with kids, and breakfast excellent

t put out- we saw other guests who knew walk away with them- which started discord with the kids

parking lot is too small

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

meanwhile i heard doors slamming all night, kids running around

nice pool but not heated in august... ice cold water... sad for the kids

coffee maker in room, microwave and fridge are a must when traveling with five kids

swimming pool closes way too early, my kids were very upset

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

but they put us next to a suite of 8 people partying kids screaming until 11pm

tv s in the rooms should be upgraded to smart tv s for the kids

pool was little bit cold but refreshing for kids to play in

we had an awesome visit at the beach and pool with our young kids

would definitely not recommend bringing kids based on that and the sketchy vibe

limited room service options and limited hours for delivery

room service for luggage gentleman on duty was extremely helpful front desk happy and

also an inexpensive sit-down breakfast option - made to order eggs, etc

beautiful hotel, breakfast was wonderful and so was the staff

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

they rented the hotel to kids and their was a huge fight right outside my door

to much young kids being

it was very uncomfortable since i was travelling with kids

however my kids enjoyed the pancakes

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

we only came because we were invited to a party for the kids in staten

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

working wifi, tv, mini-fridge

parking great

wifi was poor reception.

the complimentary breakfast was delicious

breakfast was pretty great

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

the gym was available for free

room and breakfast

this hotel was beautiful. the kids were very comfortable in the beds.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

to notifying the front desk for room service

the gym was clean and efficient

early check in , room makeup timely, cleanliness is top notch

would have liked a wet bar in the room and/or a small refrigerator

gym too small not a lot of equipment

every thing. close to the lirr--- good parking, doorman service...quiet room....

st i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

my kids had to get an airbnb

the rooms are small. so with kids withus it was little difficult to move around.

actually thought the hotel was clean and neat, but its good when you travel without kids

great for kids

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

beds were not very firm-were only suitable for kids

the swimming pool for the kids and the location was great!

our kids were so disappointed

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

we left a day earlier, because we felt unsafe with the kids here

have no wifi elevator not working i had 3 kids with me, and they placed us on the 3rd floor

the shower didn t work so it s basically just bath also tight parking

the parking lot

we were promised breakfast and wifi and they provide neither

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

i walked outside and there was a group of young kids smoking and drinking next to my car

the kids enjoyed their stay

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some

kids loved the make your own pancake

not a place where to bring kids

kids were running in hall at night

not a place to bring family ( kids)

breakfast is so convenient.

tv didn t work it was frozen on every channel, not enough towels so i had to shower elsewhere, wifi is trash

the guests from upstairs have kids and they were making too much noise.

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

onsite parking make the loading and unloading with kids a lot harder

breakfast could be better.

the hotel provides free wifi; but no wifi signal in my room.

they don't care about you and your family and small kids

and the worker there are negative people and they were bothering me and my kids

the location was amazing! the shuttle bus from/to lga was very helpful too.

no gym , no microwave

early check in club lounge

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

no youtube channel for kids

the construction and there was no shuttle to the open.

we had to leave before the complimentary breakfast - so no review for that

i must mention that sheikh working as shuttle driver / reception was extremely helpful and went above and beyond

noisy families with kids can be heard in the hallway

nice and quiet no kids runing up and down the hallways.

poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the

i stayed in 216 and the kids in 215 ran around all night long

a little noisy in the hall due to a large group of kids in town for a swim meet.

they were wonderful with the kids

pool and spa very nice

the hotel offers shuttle service to and from laguardia (less than 10 minutes ride)

just wish the pool was open but that s ok

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

not good for kids

the breakfast did not include many warm options for kids.

excellent wifi. good breakfast. nice location. very clean.

wifi sucks

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

very nice with kids in winter time

i like that the hotel was not too far from restaurants and kids activities.

kids were very upset

we had kids and request small bed i had to call them five times & dirty

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

kids screaming and crying at 7 am

with family one expects the room to have a microwave and a fridge to store milk for little kids

kitchen had no utensils to accommodate its use

the breakfast big and in perfect hours

they gave me early check in at no cost and we're very attentive to answer any questions

to many kids running around

the wake up calls i didn t like only bc had small kids with me woke them up

sounded like they were moving furniture around and kids running back and forth constantly

the tv wouldn t allow my kids to play their video console without it being so loud, i couldnt

was closed unfortunately, the reason why we even booked a staycation with the kids

breakfast was amazing kids loved the pool

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

my kids were starving

with the covid precautions, daily breakfast including a warm sandwich (very nice touch), and the kids had a

we will be returning and this time bringing the kids

our 2 kids slept on the sofa bed, comfy enough

lady at the front desk wanted to trick me to pay breakfast for my two kids

restaurant and bar facility closed on a sunday

level 3 for breakfast and gathering place with tables

the smart tv doesn t connect to the wifi, according to the staff it s been like that since they opened

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

lovely spacious suite with kitchen facilities ( we didn't need or use )

the hot buffet breakfast was excellent; nothing was lacking

room had high ceilings, beautiful kitchen

the check in person was very rude and there was no parking and very noisy until 3 am horrible

rooms are very large and all have a patio that faces the pool

we enjoyed the game room( ping pong table and pool table)

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

lady manager was very sweet to our kids. not too far from grocery store and subway.

this hotel specifically for the indoor pool as we have two little kids

absence of a bar and seems under staffed

nice pool and fitness center

clean, friendly staff, free shuttle, restaurant was open late, room was beautiful.

parking was a challenge in that the spaces were tight and hard to get in and out

there was not a lot of parking just 4 parking spots

wifi was a little spotty but not a big deal

the wifi did not work and service was bad in basement room

breakfast, no ironing board, no fitness center, no microwave, and there were only about seven parking spots

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

kids running up and down hallway screaming and slamming doors intill midnight

i was a bridesmaid and was not provided any early check in, not even 30 min early

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

not breakfast

noisy, people screaming in hallways, fighting kids running rampant late at night area was

maybe other rooms are bigger but ours would not be ideal for kids

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

they also offer free parking on the property

they made check in and check out easy and they cleaned my room when i requested room service.

wifi very poor, kept on going out

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the wifi connection was unreliable.

wifi did not work in room and in business center

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space