small pool, so full of kids but not the property s fault

all the kids had a blast in the pool and we all slept great

was great starting with the staff to the cleanliness i enjoyed my stay with my kids they also loved it

please consider kids who are lactose intolerant and want cereal

staff was friendly, room was clean, beds were comfy, and our kids enjoyed the pool!

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

not many towels to even start a weekend away, also the kids and riff raff that goes on out in the parking lot

breakfast was fine

breakfast was good. it could use more fruit and an egg dish.

breakfast was offered at a cost but wasn t really worth the price especially since no amenities

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

bit of a trek to find somewhere to eat with kids.

breakfast need to change up little, change things from sausage and bacon

gym was open, good breakfast

free parking and free breakfast

i have kids with me

our kids loved the cinnamon waffles

there were not enough towels for 2 adults and 2 kids

the studio we stayed in was spacious for my kids

very noisy when a group of kids were using the pool which was near my room

didn't like there were screaming young kids in the room next to us and parents that didn't seem to care, but

breakfast, variety of choices

they allowed us to have a late check out time so that my baby could finish her nap!

we enjoyed the room clean, all the pluses w/ kitchen

is no room service

too small and breakfast not enough meat for my crew of kids

loved the pool for the kids

rooms were large enough for 3 adults and 3 kids

to close the door get into the shower and your practically on top of the toilet so giving kids a bath is a

nothing really. the pull out sofa was a little small for our kids.

three tired kids at 12am in the lobby

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

the restaurant was great with a good kids menu

issue with the pool, so it stayed closed most of our stay, which was a big disappointment for the kids

my kids loved it

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

made a reservation for two beds for my kids and an upgrade for my husband and me

my only complaint was that the pool was out of order and my kids were very disappointed

my kids loved the pool! complimentary breakfast was great!

kids were loud and running all over lobby/bar and pool at 10pm

my kids loved it, and want to go back

the kids loved it.

i wasn't moving with 3 kids ages 9,5, and 2

i came there with the kids 3 times

staff, i asked the guy if there was any ketchup i could use for my kids french fries and he said yeah we have

the kids were running up and down the hallways

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

kids running around banging on walls and doors

this is a minor issue, with plenty of food delivery all around, and the microwave at the snack bar in the lobby

liked there was a laundry facility

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

i didn t end up eating breakfast because i had woke up late

was no complimentary breakfast

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

kids enjoyed the use of the heated pool too

bed and pillows, access to netflix/amazon prime on tv, having a kitchen and fridge, spaciousness, having a nice

room was very clean i loved having a kitchen area and pull out couch

breakfast was awesome, room was very clean and location a plus

there were several kiddie pool party/sleepovers and kids were screaming and running through the halls and the

kids,husband

able to cook in kitchen with suitable equipment ie forks spoons cooking utensils

the bedroom was very comfortable and clean..and the fact i had a kitchen.

complimentary breakfast was a real bonus

guests were loud in the hallway, kids running in the halls

people walking around the hotel outside trying to sell drugs made it hard for my kids to go to the car but we

that's fine but i'm a paying guest with 4 kids

the room was to far away from parking lot and front desk, and part of a hockey team for little kids were playing

wasn t any bedding for the sofa bed for our kids

and she denied my kids for using the pool

the kids that stayed at the hotel that weekend were very inconsiderate and rude.

the pool area is great for younger kids

2 hungry kids

they would not turn on the lights or let us sit at a table with lights and we had five kids with us

kids enjoyed the pool, staff was kind

kids running in hallway and stairwell making noise.

pool closed

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated pool outside

gym facilities and pool area were clean and well-maintained

the loud door slamming at night kids crying rug dirty and bugs in the bathroom

indoor pool was a big hit with the kids

kids love the indoor pool here

kids running around hallways

breakfast was not that good

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

there is nothing to do with the kids

the kids were very disappointed, as we had

not safe especially if you have kids

we didn't choose to upgrade our wifi speed, they force us to pay

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

i never recommend to have kids there 2 dishes etc

sort of outdoor space for the kids to be loud and run around a bit

kitchen is too small.

kitchen in the room.

the room was comfortable and clean and had everything we needed for a night away with our little kids

the swimming pool is small but warm, excellent for kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

breakfast and staff who staffed the breakfast refills

fantastic for the purposes of my trip( the staff was very helpful and pleasant but relaxed; the room service

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

weekend breakfast was not served.

it was clean and the room service food was good

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and

kitchen for help with young kids. chris at the front desk was very welcoming

my husband and kids stayed. my kids came back saying how gorgeous it was.

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

we also have a daughter at wellesley so this location was convenient to visiting both kids

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

fine with me, my kids were tired of walking after a while

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

pool closed for maintenance and the kids were sent across the street to another hotel

such a beautiful hotel the kids and i loved it

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

on weekends, bagels and coffee were available for breakfast in the common kitchen

going through the kitchen to the bathroom felt a bit awkard.

wifi connectivity was good as well

i loved the breakfast options and kitchen area as well

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

if i would have been with my kids and it was earlier in the night i would have left but it was already after

missed to have a small fridge at the room, specially handy when you travel with small kids

the hotel is used for student housing, so at night you have kids in the hallways

location was great- within walking distant to many boston restaurants, grocery, playground for kids

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on

the hotel was very clean as it was new. the kids enjoyed the pool.

the kids and myself had a great time and i'd definitely stay here again

to share love for boston with the family, so our plan was to be total tourists, and take our kids to the aquarium

parking was not convenient, especially if you have kids.

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

quiet once the kids in the park out back left (7:30 pm)

possibility of doing laundry on premises

quiet once the kids in the park out back left (7:30 pm)

would have been nice to sleep in on our one night away in 2 years from kids

our son liked the gym

bar and restaurant area very accommodating and nice

bar service great and breakfast excellent

the bar area was also a fun place to go after

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to

beautiful location in a central, safe neighborhood, really helpful front desk, continental breakfast--just an

suite was large and had an excellent kitchen

corona cancled breakfast

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay

kids in pool late at rooftop pool

adjacent room was very noisy and we didn t have are own kids next to us

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

responsive front desk, brought up amenities and room service quickly

the bar in the lobby was also a very welcomed amenity

one issue: the negative was the spa experience

fitness room was very small

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

kids in jacuzzi and too many people

jacuzzi is small and there were kids in it

pool was clean and perfect for the kids

the kids loved the pool and i used the gym

the pool had too many kids maybe they need a pool for kids and one for adults

pool was great for kids

the kids really liked the pool at the end of the day

great location, walking distance to fenway. comfortable beds. kids loved pool.

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

came for a concert with our kids

the gym was great! pool was the perfect size for kids.

cleanliness. staff was nice too. basketball court and pool for kids.

stay was nice. great for people with kids and pets. spacious, pet friendly.

my kids also loved the basketball court outside

my kids wish the pool was s little deeper but other than that everything was great!

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

the kids got cold fast and could not really enjoy the pool

the pool was not great and crowded with a bunch of kids making exercise impossible.

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

were requested for immediately going out of the building, it was really scary time with the kids, till the

they were friendly, helpful, so good to my kids and made this stay all the better

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

no continental breakfast.

needs to add a free breakfast

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they made us feel so special (especially the kids) with extra amenities and treatment

did not indulge in breakfast

the pool was great

did not like the breakfast buffet, i felt it was overpriced

great location. very good breakfast

kids lived the pool

the pool and hot tub were great and the kids loved them

works really well, very friendly staff, a pool that was very pleasantly not too busy to bring the kids to early

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

kids had a wonderful experience especially swimming

did not have breakfast, the kids wanted mcds

is no room service

good breakfast, there is a laundry room

they should have in a future, a restaurant that can serve room service.

breakfast buffet is nice. bar is nice. staff attentive and friendly.

no waffles, but the kids will get over it

pull out might be ok for little kids, but not

pool size, was a little cramped when a lot of kids are around.

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

it is very close to the boston tea party museum which is great educational tour for kids

kids jumping and doing cannonballs in pool!

the weekend approached i found myself having to come down earlier each morning to try and avoid kids

kids friendly

and enjoy the music (there was a dj playing), have some drinks but the place was crowded with kids

kids' breakfast is free

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

on weekend nights, it gets quite noisy outside with kids running around

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

kids cried

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

breakfast in breakfast lounge needs improvement

facilities and room information access via wifi only

excellent customer service, cleanliness, great pool and jaccuzzi,

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

gym was a bit of a room with just two machines!

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this

also the kitchen could have some snacks or a vending machine for convenience (just an idea for improvement

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

my kids enjoyed seeing both

made things with 2 kids a lot easier

this hotel due to advertised pool (stayed with young kids) and high ratings

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

no restaurant but a bar. those with their kids may need a family friendly restaurant.

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

noisy college kids on frat convention were morons - but hotel room and staff were great

booking could not be confirmed, kids were not included in the breakfast etc

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can t

would love to be able to stay again next time possible with kids

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

door staff was very friendly with the kids

bar boulud was very mediocre, had nothing to do with daniel boulud's talent

spa was busy with outside guests which didn t give me the time to have massage sections

the spa was incredible!

also we used the spa services which were convenient

wifi fiddly to use

fun for kids

gym was located on top flor modern and

for early check in to prepare for a paper i was delivering at a local university

seven dollars to deliver food from the kitchen to my room

bar and restaurant was

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

bathroom & snack provided with the afternoon drink would of been great perk for the kids

secure wifi with a password would have been helpful for work pusposes.

wood burning fireplace!!!!

the sofa bed our kids slept on was very uncomfortable

and friendly staff even friendly to kids

the staff were friendly and greeted our kids with care packages upon arrival

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

pool was packed with kids.

the pool was open early which was great for kids

stayed one night with the kids and we walked everywhere

hotel was listed as having a pool, but it was under construction during our stay so our kids were a little

the kids really enjoyed the scavenger hunt

booked a big corner room with a view over the city, travelling with two kids

our room has very large which was great with two teenage kids

loved the amenities. the kids played in the pool and had a lot of fun.

expensive parking, pay atleast $36 per day, no breakfast

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

however with a partner or kids, we definitely could not have fit in one room

location, cafe downstairs seemed very popular (our local kids said so too)

say who stands out, but we must name joey who got us a new room, when we weren t happy with the wifi in our

small standard rooms but all with fridge, very comfy bed, and nice simple breakfast

unfortunately, i did not take advantage of the breakfast. i have latte at tradesman, etc.

and my kids immediately commented on how funny and personable the staff were

time we came in the door, the kids from the valet parking helped us

some kids were banging around at 3:30am.

the hotel had kids running around and it was loud well into late night.

the staff was super accommodating esp with with our two little kids

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

best location i have found with kids

staff were so attentive and friendly. amazing location. perfect hotel for kids.

walls very thin, we could hear the conversation, tv, and kids in the room next to us.