kids running in hallway and stairwell making noise.

kids enjoyed the pool, staff was kind

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated pool outside

the in-house gym was nice although some equipment did not work

the wifi was brilliant, i remember trying to use the internet to get in touch with my family and catch

small pool, so full of kids but not the property s fault

the kids especially like the pancake making machine

me and my kids will be back soon

staff was friendly, room was clean, beds were comfy, and our kids enjoyed the pool!

the pool was small but perfect for young kids

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

not many towels to even start a weekend away, also the kids and riff raff that goes on out in the parking lot

good breakfast

i could hear the landscaper cutting grass all morning into the afternoon and people in the parking lot on their

breakfast was good. it could use more fruit and an egg dish.

loved the pool for the kids

everything. always get hotel here. my kids love the pool the most

to close the door get into the shower and your practically on top of the toilet so giving kids a bath is a

otherwise a great hotel with an indoor pool and an outdoor area where kids could run around

nothing really. the pull out sofa was a little small for our kids.

didn't like there were screaming young kids in the room next to us and parents that didn't seem to care, but

the breakfast

parking is a little challenging

front facing rooms noisy staff not sure which rooms were pet free

felt roomy even with a full kitchen

not kids friendly

nice choices for breakfast

the bed was super comfy and the spa tub was so relaxing

beautifully decorated, clean and comfortable! enjoyed the fireplace also.

spacious, clean room and good wifi. also love the snacks and amenities in my room.

i wasn't moving with 3 kids ages 9,5, and 2

location and pool for my kids

i like being able to take my kids to the pool.

my kids loved it, and want to go back

staff, i asked the guy if there was any ketchup i could use for my kids french fries and he said yeah we have

very noisy when a group of kids were using the pool which was near my room

there were not enough towels for 2 adults and 2 kids

the studio we stayed in was spacious for my kids

i have kids with me

our kids loved the cinnamon waffles

my kids even want to come back

was roomy and clean, though the kids above me woke me up with their partying at least once

kids were hoping for more sand but at night when the tide was low the beach was beautiful to walk

close to eateries and fun stuff for kids of all ages

seasawing floor of #7 and the 3 kids upstairs running and pounding for hours into the wee hours

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

bit of a trek to find somewhere to eat with kids.

parking was kept clear of snow. great buffet breakfast. sausage, eggs and bacon were fresh.

the wifi worked well.

breakfast need to change up little, change things from sausage and bacon

the loud door slamming at night kids crying rug dirty and bugs in the bathroom

kids running around hallways

kids love the indoor pool here

indoor pool was a big hit with the kids

was clean and they had a pool and the room had a a lot of mirrors and a kitchen with a living room, free parking

three tired kids at 12am in the lobby

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

issue with the pool, so it stayed closed most of our stay, which was a big disappointment for the kids

my kids loved it

the restaurant was great with a good kids menu

kids were loud and running all over lobby/bar and pool at 10pm

my only complaint was that the pool was out of order and my kids were very disappointed

my kids loved the pool! complimentary breakfast was great!

made a reservation for two beds for my kids and an upgrade for my husband and me

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

our kids used the sofa bed, which was great for them, but i wouldn't recommend it for adults.

had the terrible luck of being placed in a room near a huge part of kids smoking and drinking and being just

kids serving themselves in breakfast area

good breakfast good mattress nice people

loved the breakfast. very friendly staff.

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

there is nothing to do with the kids

the kids were very disappointed, as we had

not safe especially if you have kids

we didn't choose to upgrade our wifi speed, they force us to pay

kids enjoyed the use of the heated pool too

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

the pool was out of order when i arrived

the breakfast was also top notch

breakfast was fine and conveniently located

pool closed for maintenance and the kids were sent across the street to another hotel

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

fine with me, my kids were tired of walking after a while

such a beautiful hotel the kids and i loved it

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on

parking was not convenient, especially if you have kids.

the park in front of the hotel, at the convention center was amazing for kids

to share love for boston with the family, so our plan was to be total tourists, and take our kids to the aquarium

the pool time we booked and s group of kids barged in and my kids had to wait even though we had booked

it says kids eat free and you have to click on terms and conditions to find out there is a cost for

wasn t any bedding for the sofa bed for our kids

many kids running around making noise the hallway was filthy a lot of trash in front of my

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

the room was to far away from parking lot and front desk, and part of a hockey team for little kids were playing

kids in jacuzzi and too many people

jacuzzi is small and there were kids in it

pool overcrowded with kids.

the pool had too many kids maybe they need a pool for kids and one for adults

the location was a little further out walking around with kids. we had to uber a lot.

much not to like but the pool had kids jumping in it and it was 3ft deep and narrow the sauna was not working

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

made things with 2 kids a lot easier

my kids enjoyed seeing both

my wife s birthday so i wanted to take her out to celebrate and enjoy a night out without the kids

kids friendly

and enjoy the music (there was a dj playing), have some drinks but the place was crowded with kids

accesible pet friendly great for kids great products in bathrooms very comfortable beds

we had a larger party and we were sat in our own room for breakfast which was perfect for our kids

can't wait to go back again without my kids

the grab a toy box for the kids was very thoughtful and cool

stayed one night with the kids and we walked everywhere

bathroom in room didn't have a tub which was fine with our kids - the hand held shower head didn't have great

the pool was open early which was great for kids

the valet also handed my 2 kids

sort of outdoor space for the kids to be loud and run around a bit

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

i never recommend to have kids there 2 dishes etc

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

the fitness room open 24hrs, the self service laundry room are plusses

best location i have found with kids

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

staff were so attentive and friendly. amazing location. perfect hotel for kids.

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

would have been nice to sleep in on our one night away in 2 years from kids

the gym on site is clean with nice equipment

bar service great and breakfast excellent

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

our son liked the gym

our kids loved the view of the airport from our room

me up at 6 am, heard it til at least 10pm also could hear neighbors clear as a bell talking and kids on other

they sell mini-bar type packages at the front desk but nothing non-alcoholic for kids and no snacks

my kids loved that you could see the planes taking off outside our hotel window

i had some really upset kids

this place is perfect. very comfortable bed and spotless room. bunk bed is fun for kids.

great staff and my kids love yo2d2

woke up too early because the wall is too thin i can hear the kids running around their room

the kids loved the bunk bed and the lights. location was great!

the bathroom sink is particularly small which for my 2 kids (20 and 16) they struggled to find space to put

kids not allowed on the roof even before 6pm

lobby and rooftop bar has tons of loud obnoxious college kids

wifi would not let me sign in

we tried to get room service at 11 pm at there was nothing available

they often send them the wrong booking information and we ended up in a room with a view of a gym facility and

with 3 children, as parents we like when there is a separate living room so we can go when the kids fall asleep

shout-out to claire, who works at the front desk and remembered when i had checked in with my kids a month ago

not usually a problem but with the kids a few extra channels would have been nice

great hotel for kids with pool and service on back lawn.

outdoor private green space with bar service, lounge furniture, and lawn games in the evening for kids and adults

our room has very large which was great with two teenage kids

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

it was pet friendly.

having to sign up for a membership in order to have access to wifi was absolute bullshit - really ruined my

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

beautifiul hotel great location . kids liked saltwater pool and hot tub.

was nice, my kids enjoyed it

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

a crowded loud nightclub at night with lots of young rude kids (underage

it isn't a good fit for families with small kids or more conservative people

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

room comfy with wifi, big tv and floor to ceiling windows

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

cool hotel, friendly staff, kids loved it.

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

our kids locked some items in

conceirge super helpful and friendly and every effort was made to help us and the kids

three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow

very well taken care of, staff are absolutely attentive and great with kids.

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

were fabulous, the kids were give vouchers for free dessert on check in and given a free lobster plush on check

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

also my kids enjoyed a lot the swimming pool

kids received a small welcome package on arrival

the onsite restaurant was not kid friendly, no kids menu available

pool for the kids, nice rooms, and a place to eat and even a small bar area

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

wifi is poor on 9th floor

the wifi in the gym wasn t working. a rowing machine would be great!

i loved everything! the only thing missing are spa services!

clean and friendly the staff were the restaurants and facilities especially the pool and gym were all great

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

location was great- within walking distant to many boston restaurants, grocery, playground for kids

if i would have been with my kids and it was earlier in the night i would have left but it was already after

missed to have a small fridge at the room, specially handy when you travel with small kids

the hotel is used for student housing, so at night you have kids in the hallways

great view of the planes which our kids very much enjoyed

attached to the airport was amazing for an early morning flight with kids - also close to south

we got there from the airport with tired kids and there was a long time to check in

it allows parents and kids both to get what they want

it was horribly noisy, blaring music, every tv set full on and shrieking kids made for a gruelling time

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

the rooms are large with kitchen essentials

beautiful location in a central, safe neighborhood, really helpful front desk, continental breakfast--just an

i didn't have the continental breakfast, but was glad it was available

kitchen was well stocked with k-cup coffee supplies

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

would love to be able to stay again next time possible with kids

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

service at the bar was very friendly and good

the bar was not open

the bar area was lively with great service and drinks

location, amenties, gym access, restaurants

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

that we couldn t stay longer, kids begged to stay

he was great with kids too

having a high quality restaurant onsite was a significant advantage, with young kids

sound proofing could be better heard a group of kids 5 rooms down.

excellent customer service, cleanliness, great pool and jaccuzzi,

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

a bit of long waiting time for the breakfast on weekends.

location. doormen. butler service. room. housekeeping. room service.

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

the kids loved the snacks in the room

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

the butter pasta for kids from ruka should have been better

option, room was not ready for us as a family when checkin in late in the evening with tired kids

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

had a pull out couch for our kids and housekeeping didn t touch it during our stay- was a little disappointing

bathroom a bit small. sofa bed not great for the kids.

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

kids 16 yo were not allowed to fitness room even with parents supervision

pool is for kids only

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay

adjacent room was very noisy and we didn t have are own kids next to us

clean room, pool, close to metro and prudential center and a fountain where kids had fun

kids lived the pool

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

the pool and hot tub were great and the kids loved them

staff was so friendly and great with my kids

also enjoyed the bar area

to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15

our room had a great view of the park and the pool / gym were great

our room had a great view of the park and the pool / gym were great

too many little kids in the pool.

kids had a great time in the pool

i went with my two kids, 7 and 4

location. kids enjoyed the pool which is open later than some pools

the kids were disappointed and partially i chose the booking because of the pool for the kids

booking could not be confirmed, kids were not included in the breakfast etc

i did not sign up to stay in a covid infested cesspool full of college kids

corner room with connecting doors to another room where there were loud kids, so you can hear everything

noisy college kids on frat convention were morons - but hotel room and staff were great

kids were running around, things are going slow, everything was a mess

the tower to lookout the rooms and the kids activity room

the front desk saw us walk in with two young kids and called our room to see if we needed a pack and play

great position, big and cozy room. highly recommended if traveling with kids.

activities for kids and adults

the kids loved that

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

the vending machine is way over priced, there s no laundry services, the gym (which is barely anything ) is

added extras like the guest kitchen and free gym helped justify the cost

fully equipped gym

i didn't care if the hotel had a gym or restaurant because i knew i'd get plenty of exercise walking everywhere

fun for kids

to many extra fees. charging for wifi room was extremely musty.

location is awesome and we had a really good breakfast sandwich

they also have a hotel dog for guests who miss their own pet

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

the kids really liked the pool at the end of the day

nice pool for the kids to cool off after a day of walking

my kids loved the pool

came for a concert with our kids

great location, walking distance to fenway. comfortable beds. kids loved pool.

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

the pool was not great and crowded with a bunch of kids making exercise impossible.

the kids got cold fast and could not really enjoy the pool

were requested for immediately going out of the building, it was really scary time with the kids, till the

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running