wifi could be better

exceptional customer service in hotel/ bar and dining

loads of parking, although i was walking the canal

good car parking, quiet location, friendly staff. room very comfortable.

10/10 breakfast

small point, but a pet peeve

plenty of parking space

frustration was that the restaurant is large but there was no bar area which was a shame as a drink before dinner

the wifi connection in the rooms was free and worked well

no wifi access

beautiful room, amazing breakfast (gluten free options!) and extremely helpful staff

everything - comfy bed, great shower, clean spacious room, lovely breakfast

location. clean room. early breakfasts. parking.

we were greeted with a bottle of fizz and rose petals in our room which was amazing

breakfast delicious and beautifully presented

cost of kids breakfast, should be less for children under a certain age

window can be opened but not locked in slight open, so wasn't able to keep them open with my kids asleep in the

disappointing especially for the kids

gym amazing

enjoyed our time in the gym and pool

up the sofa bed (which wasn't ideal as we got there late after a long car journey with very tired kids)

guests letting kids run up & down the corridor in the early hrs 1

full and kids also which isn t what you want in a spa

relaxed staff ud83eudef6ud83cudffc hotel always smells beautiful lovely rooms and spa amazing kids play area

we then had to bring this up for then heaters to turn up in the room to warm the room up for the kids as well

booming very loud couldn t turn the tv up as there was no point as the music was loud we had kids and they

no food available, described on website was and room service was, but nothing and 2 hungry kids later at night

quiet though so no concerns there but if it was a busy weekend walking through there with my kids might have

the kids enjoyed the huge television screen in the living room

room service was available which we ordered, it was really nice

wouldn t recommend staying on a bank holiday as lots of little kids running around all night (and i mean until

and rattly, blind was broken continental breakfast a little sparse, only cereal on offer aimed to kids

whole stay was amazing, the room was gorgeous, and the beds so comfy me the partner and the kids will definitely

kids liked the pool link

hydrotherapy bath in the suite was fantastic and the kids loved watching cartoons on th huge tv

only down fall was we were a little hesitant with the kids room being near the door, but it was fine as we

room was modern, good size with separate bedroom for the kids

closing mechanisms, i appreciate fire regs etc but we needed to make impromptu door wedges so the kids could

kids had there own room from mine

1 room with 2 single beds for the kids, a double room for me and my partner, both rooms have smart tv s

being aloud in the bar after a certain time even tho it s a hotel and kids should be accommodated

awful night sleep especially when your away with your partner and want to cuddle up with no kids trying to

the room size and huge bed (could have fitted the kids as well if we had brought them)

room little dark lot's of kids outside hotel in park at night could be very noisy

bed was as bouncy as a kids trampoline, the bed linen and pillows were very poor quality

not enough entertainment for kids

on arrival the staff where verry welcoming room cosy. kids loved the hotel as it had character

also one of our kids bed was not made or had any bedding in the room to make it

the location was good, walking distance to the beach and rides, kids loved it.

coming here its so peaceful with the kids ud83dude0c love that you can pay at the property and the staff go

staff so welcoming bar area really comfy an really reasonable priced drinks i honestly cudnt fault it a first

they went above and beyond to ensure my elderly grandparents had a comfortable stay with a very early check in

a lovely hotel, amazing staff, perfect location, gorgeous room, clean and nice bar and patio

the hotel bar area and restaurant was lovely

everything, breakfast was lovley, room beautiful, bed comfi.

if the hotel is scared about kids falling out of the windows, at least allow the upper ones to open and allow

the area was spot on close to alsorts great place to take kids

rooms were tiny and scruffy, it was noisey dogs barking kids running around screaming

tv didn t work in the kids room

of upgrading rooms , workers shouting the first morning we spent at 7am crying on like school kids wasent noisy

reception staff and restaurant staff lovely, the chef asked if we wanted our kids meal out with the starter

kids shouting at the dart board.

kids struggled in the toilets

would have been better if the kids were out by 9pm and not in the back tap room.

noises that scared her and caused her to slip breakfast quality poor and lack of communication on kids eating

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly

government give them per day and how much they had left from their daily allowance to feed their kids

very easy checking in when arriving late with kids

of the guests or residents were very loud and kids were allowed to run wild in corridors and stand on dinner

the woman screaming at 4ish in the morning my kids were petrified.

the pool made it for the kids

small rooms. fitness centre opening hours limited for kids

the swimming pool is too samll and suitable for kids only

breakfast fantastic and staff so friendly and great with the kids

inconvenience when you pay this much for a room and need to be on time for business meetings and kids activities

the pool had a loose floating spotlight in the pool, which they claimed to be safe even tho kids were swimming

get some kids running up and down the corridor on our second night which was a little annoying at

obviously some kids and their irresponsible parent left mess but it was still there next morning

surprised charged for kids breakfast two with two adults paying

maybe a kids menu aswell even though the staff did help on this situation aswell

your fone to, we really enjoy staying at the park, as it is local and we can go home to the kids if

unfortunately was woken up by the kids party that was stood outside making noise until 10.30pm.

and we took rechargable night lights for the kids

accommodated my wife and kids so well to make their stay so much better

loved the staff room and food the only problem was a late wedding /party on and with two kids i was right above

kids drinking in the pub next door

really good location. comfy beds and very clean room. easy early check in.

car parking on site

the non functional wifi and the lack of toiletries in the bathroom.

staff, large room with clean comfortable bed, tea & coffee available in the room, free wifi

kids beds were uncomfortable futon beds with mattresses being a thin foam

old world charm. kids from nz not stayed in a old hotel

the location, parking and breakfast was all superb

easy parking & dog friendly

accomodating a pet was a bonus

really say there is anything we didnt like but for people with kids be aware this venue is located next to a

friendly atmosphere, ample free parking, good quality menu, near to motorway.

wifi would not work

ample parking, a well stocked bar and restaurant

clean spacious room. bar area was clean & friendly. lunch was lovely. couldnt fault it

the spa had kids swimming lessons

small , cold , out dated and when it rained a leak from the window spa was full of kids having swimming lessons

manager who came after another half hour saying he was very busy and had taken the charge for the kids meal off

breakfast was run by school kids (cheap labour) with far too few staff considering how busy it was

pool very full as it is used by both club members and hotel guest and swimming lessons for kids

, tea coffee and everything else included sweets biccies and hot chocolate was great for the kids

dead flowers on all tables in dining/ bar area

staff beautiful room sea view comfortable bed, clean room with all the trimmings breakfast and bar meals of an

the only issue which is noticed was late night outside the kitchen staff being loud and swearing expected

room was too warm and there was a loud noise from kitchen extraction fan when we opened the window

the bed was very small more like for 2 kids rather than 2 adults

restaurant and bar lovely

wifi not good a little tired looking in places

tight on parking

excellent breakfast and location. love this hotel stayed many times.

214 door had no lock inside, so we always had to be alert so the kids don't the door and go outside

places we visited speke hall ( loose the kids in the maze) national trust property

wifi failed after a week and then could not reconnect

i returned 10 minutes before i was due to check-out yet i've recently received a parking fine in the post for

a penalty charge for parking in the hotel carpark despite giving our car reg number to reception

was awful, porridge, kids drink, an apple, jam, a knife and spoon

bed was extremely comfortable and the television was good too wifi great really

breakfast bag was great

a little breakfast bag in the morning was just perfect to get you going ud83dude0a will use this place again

but i did have to call re wifi and they were

delicious breakfast very good hosts comfy bed beautiful room

lovely breakfast

the room was ultra modern with various lighting arrays, a large tv and excellent wifi and broadband speed

comfortable bed, lovely decor. fantastic breakfast. can t recommend it highly enough.

wet room was great, breakfast even better!

the room was noisy as it overlooked the bar/restaurant/kids play area

there is also an outdoor play area for the kids

everything was tidy, plenty of spaces for parking, nice bathroom

iron, hairdryer, tea/coffee/biscuits, shower gel, abundance of towels, free wifi

food was good and parking was easy

complaint but there was live music playing in the pub the night we stayed so it made getting the kids to sleep

was stunning, room was clean and warm, live band outside was a nice surprise, happy kids with a small park and

:) zoe, tony and the bar staff made our stay most welcoming and the only downside was it wasn't longer visit

clean & modern, pet friendly, disabled access, quiet location

great location excellent room great staff ample parking good food to high standards

pub beside it was great for food and drink, lovely breakfast and there is a kids play centre 5 steps from the

good location for a stopover, good pub next door and a park for kids.

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

location for bamber bridge, playpark and soft play for kids next door, pub and sainsburys/aldi on doorstep also

kids play house literally outside of the door so family

my kids didn't want to leave

the bar has an outstanding range of beers, wines and spirits, set in a cosy atmosphere

also no phone in the room for room service

and could of done with more info in room eg menu and wifi code

wifi did not connect but again not the end of the world for me

breakfast options for kids was the best i have experienced in any hotel

felt comfortable sitting with older kids playing cards in the evening

the staff attention to kids

breakfast was nice some of the best hot chocolate the kids have had in a hotel and cooked breakfast

kids cot were so flat and uncomfortable, it was nothing like the various alternatives displayed on

thing that we were on the second floor so was tiring for me to go up and down the stairs with kids and medical

felt rushed with the kids

the hotel is clean, rooms comfortable and breakfast is plentiful and delicious

breakfast was delicious and again served by a lovely friendly lady

on departure allowed us to extend our parking beyond our allotted time

free breakfast , handy kids corner to keep little ones busy

it was all.good , especially kids play area..wee man loved it

married daughter and family with 3 small kids found the room very squashed

the drinks area a bit small and near where kids play not quiet

the staff where friendly and great with the kids

loud, massive empty spaces where tables would normally be, so we felt like we were at a pub with kids play area

views were great and also had outdoor park for the kids

great for visiting family in the area, play park for kids and free car parking

staff were great with both kids with me

kids loved it

have stayed quite a few times but this time we had teenage kids knocking on our door asking to come in, where

early check in arranged, good value for money.

the food in the pub/restaurant was good value, and again the bar staff were welcoming and friendly

ev charge points where an unexpected bonus. many large hotels have yet to catch up on this.

was lovely and tea coffee facilities were great too we also had drinks and dinner there and bar staff were really

for 3 nights in a suite as there were 3 adults and 2 kids

& spacious room, minibar drinks were liked by the kids

street parking right next door

ve been staying on the 1st floor and were witnessing a football game from the bar downstairs, so the soundproof

king size bed and a fireplace

the host was also kind to leave us a few treats, and my kids loved them (cookies, crips and cereals)

location for our stay with 3 small kids, right by town but quiet and parking close by

the host was also kind to leave us a few treats, and my kids loved them (cookies, crips and cereals)

the kitchen was really well set up and i appreciate the fresh milk in the fridge and basket of snacks

large apartment overlooking the gardens good quality bedding and towels kitchen area and crockery

we spent only one night the hotel and the kids wanted to saty longer

so basically we went away for a romantic night away from the kids and ended up in a supermarket for tea and

was a wedding on , kids running around , late at night doors slamming and shouting , only one coffee each in

is really poor so this is not a hotel for business travellers or those with kids who they need to keep

room was on the ground floor right next to the childrens play area, but even the kids that were there were well

me, my wife and my 2 kids couldn t move after eating which is great

sky tv sports not a area set aside for kids with some boardgames, books, jigsaws and colouring activities like

great experience amazing restaurant with the best breakfast ever according to my daughter the kids loved everything

very modern and spacious, staff were lovely and the kids loved the swimming pool

hot water pressure and exceptional cleanliness highly recommended accomodation for families with kids

the reason that i was going to go out to them was because this was not kids it was adults doing all of this

off, phoned hotel it rang for a good 5 mins then cut off as we were getting frustrated and had kids in the car

secondly on our 3rd day of breakfast, some of the food like sausage was out of stock, my kids are picky with

booking the room, we booked the room we our two kids

quite a lot. uncourteous staff that were unfriendly. no compliments for my kids. overated

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

the full english breakfast was excellent, made to order, and they made smaller versions for the kids

were booked into the annexe and it helped having the extra space for the kids to spend a few hours between two

very good breakfast (not hot chocolate for the kids, though)

on site parking and a great breakfast

the garden view and no wifi.

everything, clean rooms very comfy breakfast delicious

golf course, crazy golf, cinema, also swimming pool and gym

very comfortable wee bar with bi-fold doors which was lovely in the sunshine

a continental breakfast is provided with loads on offer, i still like my full english breakfast, but it did not