wifi could be better

exceptional customer service in hotel/ bar and dining

loads of parking, although i was walking the canal

good car parking, quiet location, friendly staff. room very comfortable.

10/10 breakfast

excellent facilities and breakfast. hosts were wonderful and accommodating at all time.

the continental breakfast was served in a lovely basket and my gluten free diet was well catered for

we were greeted with a bottle of fizz and rose petals in our room which was amazing

good parking facilities comfy lounge with easy to use coffee machine you could access at any time great

excellent stay! very clean, friendly staff and good breakfast - highly recommend.

we opted for room service which was served promptly and presented nicely on a white linen lined tray

low flow shower not told about wifi code and eventually found it on small card on mirror an hour before we

friendly welcome, comfortable bed, very clean, on site parking.

great accommodation and helpful staff. super that the hotel is pet friendly as well.

plenty of parking space

quiet though so no concerns there but if it was a busy weekend walking through there with my kids might have

no food available, described on website was and room service was, but nothing and 2 hungry kids later at night

booming very loud couldn t turn the tv up as there was no point as the music was loud we had kids and they

the kids enjoyed the huge television screen in the living room

there wasnt nothing i didnt like, the hotel & bar were both very warm & had lots of character

good wifi

breakfast was very good value for 6 extra

nice boutique style feature. great bar area and top notch breakfast

), lovely clean bathroom, amazingly good wifi, parking was across the street in the church car park but only a

sleep in a while very cosy and comfortable added bonus was the great complimentary continental breakfast also

on arrival the staff where verry welcoming room cosy. kids loved the hotel as it had character

the kids loved the family room as we found an extra room

not enough entertainment for kids

coming here its so peaceful with the kids ud83dude0c love that you can pay at the property and the staff go

the kids spending my money ud83eudd23

room little dark lot's of kids outside hotel in park at night could be very noisy

being aloud in the bar after a certain time even tho it s a hotel and kids should be accommodated

bed was as bouncy as a kids trampoline, the bed linen and pillows were very poor quality

awful night sleep especially when your away with your partner and want to cuddle up with no kids trying to

the room size and huge bed (could have fitted the kids as well if we had brought them)

hydrotherapy bath in the suite was fantastic and the kids loved watching cartoons on th huge tv

whole stay was amazing, the room was gorgeous, and the beds so comfy me the partner and the kids will definitely

kids liked the pool link

wouldn t recommend staying on a bank holiday as lots of little kids running around all night (and i mean until

and rattly, blind was broken continental breakfast a little sparse, only cereal on offer aimed to kids

would ask for same room if bringing the kids in the future

was like and smelt like an old peoples home hope my kids don t put me there when i get old

tv didn t work in the kids room

the area was spot on close to alsorts great place to take kids

of upgrading rooms , workers shouting the first morning we spent at 7am crying on like school kids wasent noisy

kids had there own room from mine

only down fall was we were a little hesitant with the kids room being near the door, but it was fine as we

the kids also loved having their own room and tele

room was modern, good size with separate bedroom for the kids

i would say the hotel is suitable for a mature couple, no kids who like eating out

cost of kids breakfast, should be less for children under a certain age

window can be opened but not locked in slight open, so wasn't able to keep them open with my kids asleep in the

disappointing especially for the kids

spa and gym was high quality. great value for money. lovely rooms. martin was very helpful.

we used spa treatment that was relax before we go back home

not good when you have kids with you

loved the staff room and food the only problem was a late wedding /party on and with two kids i was right above

unfortunately was woken up by the kids party that was stood outside making noise until 10.30pm.

your fone to, we really enjoy staying at the park, as it is local and we can go home to the kids if

and we took rechargable night lights for the kids

obviously some kids and their irresponsible parent left mess but it was still there next morning

get some kids running up and down the corridor on our second night which was a little annoying at

maybe a kids menu aswell even though the staff did help on this situation aswell

the pool had a loose floating spotlight in the pool, which they claimed to be safe even tho kids were swimming

surprised charged for kids breakfast two with two adults paying

noises that scared her and caused her to slip breakfast quality poor and lack of communication on kids eating

would have been better if the kids were out by 9pm and not in the back tap room.

kids running around all night loud music being played all night

reception staff and restaurant staff lovely, the chef asked if we wanted our kids meal out with the starter

kids struggled in the toilets

full and kids also which isn t what you want in a spa

up the sofa bed (which wasn't ideal as we got there late after a long car journey with very tired kids)

relaxed staff ud83eudef6ud83cudffc hotel always smells beautiful lovely rooms and spa amazing kids play area

pool is in use 5 a day if you dont mind lots of local school kids

we then had to bring this up for then heaters to turn up in the room to warm the room up for the kids as well

think there were mugrant s being housed there and the kids were giving to play in the car park, nit the place

very easy checking in when arriving late with kids

they sure did deliver, staff are very friendly, and the guests were helpful too esp with the 4 kids i would

kids bagsied the main bed so myself and partner were on the sofa bed, rather uncomfortable and my

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly

thing that we were on the second floor so was tiring for me to go up and down the stairs with kids and medical

felt rushed with the kids

room service with no charge for meals/drinks in the room

not enough disabled parking

there is room service for meals and breakfast should you want to eat in your room

staff were great with both kids with me

great for visiting family in the area, play park for kids and free car parking

loud, massive empty spaces where tables would normally be, so we felt like we were at a pub with kids play area

very close playground for kids, our daughter loved it

kids loved it

there is also an outdoor play area for the kids

the room was noisy as it overlooked the bar/restaurant/kids play area

plenty of parking

rooms don't match price paid but i would stay again because you are pet friendly, the food was amazing and

couldn't find a wifi password anywhere, i could have gone down to ask, but by that time i was already dressed

& spacious room, minibar drinks were liked by the kids

for 3 nights in a suite as there were 3 adults and 2 kids

the bar attached to the property downstairs was lovely to just pop down to have a drink

the bar downstairs is also fantastic with very friendly staff and customers

street parking right next door

places we visited speke hall ( loose the kids in the maze) national trust property

214 door had no lock inside, so we always had to be alert so the kids don't the door and go outside

free wifi great

wifi , no tv channels , drilling and fixing in corridor in evening , fire alarm trip for 45 mins

i returned 10 minutes before i was due to check-out yet i've recently received a parking fine in the post for

restricted times for kids in pool but not bar

it was full of kids bombing in the pool and a man on his smart phone, therefore spa area rules were not adhered

the kids and i were comfortable and enjoyed the three days were were there

the swimming pool is too samll and suitable for kids only

breakfast fantastic and staff so friendly and great with the kids

my kids didn't want to leave

parking was easy and plenty of room

good spacious car park, fast wifi

great parking facilities and great outdoor facilities too

beautiful room and lovely bed. lovely food. good parking. helpful staff

you can see the stadium from the front gates of the hotel 10 out 10 definitely will be back, even kids loved it

the sofa bed was a bit too small for two big kids.

location in attending liverpool match with young kids

and outside area, what a joke, we couldn t get in the dining area because of a party with kids running around

the match and he was extremely friendly to us and even posed for some photos with us and our kids

lovely big park behind for walks and kids play area

would definitely recommend the hotel and if i stay in liverpool again i will pick that hotel my kids loved

the complimentary breakfast was an added bonus and the kids loved it

kids absolutely loved it

we travelled with our 3 kids and being liverpool fans they loved looking at all the photos

only a 2-minute walk to the stadium and perfect if bringing kids

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

2nd time staying at the arc and ideal location if you are attending a match with young kids

about it was just perfect, the staff were amazing so friendly with us all especially my kids i would definitely

the wifi signal was very weak.

, tea coffee and everything else included sweets biccies and hot chocolate was great for the kids

dead flowers on all tables in dining/ bar area

made to feel so welcome, all staff so friendly, unbelievable food for breakfast, lunch and dinner, bedroom very

a bit of noise from the kitchen but nothing too bad

stay , great atmosphere in bar restaurant

the bed was very small more like for 2 kids rather than 2 adults

wifi not good a little tired looking in places

from reception to cleaning nothing is too much trouble, clean comfortable room and bed, great parking and close

we did get a car parking space but could do with being bigger

all facilities of high standard. food and room service excellent.

location for both stadiums, town centre 10mins away, near by kfc and mcdonalds for the kids

the pillows were kids-sized - very uncomfortable for a grown person to sleep on

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible

only sugary kids cereals, barely any fruit, old croissants

kids felt really comfortable staying there

was awful, porridge, kids drink, an apple, jam, a knife and spoon

bed was extremely comfortable and the television was good too wifi great really

the continental breakfast left for us was more than adequate and included in the price

breakfast bag was great

continental breakfast perfect location for a night out in lytham comfy bed easy contactless check in and

comfortable bed, lovely decor. fantastic breakfast. can t recommend it highly enough.

late night bar, we are used to staying in large hotels with late bar service, however due to location of the

wet room was great, breakfast even better!

also the breakfast was probably one of the best i've ever had in all my years of stopping at hotels,

very nice room, excellent breakfast.

kids drinking in the pub next door

great location and good parking the pub was very good for food.

really good location. comfy beds and very clean room. easy early check in.

hotel and staff couldn t have been more accommodating loads off parking and by a lovely big pub that sells

the hotel had both free parking and a pub right next door which did great food the next morning

central location, nice and quiet. lots to do for kids

tells me even though there s a camera point straight at the room door it could pick it up kids running up and

pub singer and local kids were very noisy

large room suitable for small pet

parking was available nearby which was great

even had a kids play area which our lads loved

free breakfast , handy kids corner to keep little ones busy

married daughter and family with 3 small kids found the room very squashed

no bath in our room as our young kids are afraid of the shower.

it was all.good , especially kids play area..wee man loved it

old world charm. kids from nz not stayed in a old hotel

kids beds were uncomfortable futon beds with mattresses being a thin foam

lots of parking

fantastic staff very helpful amazing breakfast we tried the bar menu

perfect location for a one night stop on our way up to scotland, easy to find, loads of parking

really say there is anything we didnt like but for people with kids be aware this venue is located next to a

clean throughout whilst the standard and variety of food on the menu in both the restaurant and bar was high

comfy bed, nice shower, restaurant and pub on site, great parking, strong wifi and phone signal

wifi would have helped for work purposes

wifi could have been better

complaint but there was live music playing in the pub the night we stayed so it made getting the kids to sleep

was stunning, room was clean and warm, live band outside was a nice surprise, happy kids with a small park and

room clean and bright pet friendly.

location very clean comfortable bed nice dining area good size shower room good secure parking

:) zoe, tony and the bar staff made our stay most welcoming and the only downside was it wasn't longer visit

rooms we reserved were not available and they tried to put our family of two parents and four kids into three

one good thing i guess was that they worked to get us a bed in a room for our kids when the rooms we reserved

not good choice for kids

great for family with kids as the bar is not policed well on who they let in

nice and helpful staff, bar on the ground floor

manager who came after another half hour saying he was very busy and had taken the charge for the kids meal off

breakfast was run by school kids (cheap labour) with far too few staff considering how busy it was

pool very full as it is used by both club members and hotel guest and swimming lessons for kids

small , cold , out dated and when it rained a leak from the window spa was full of kids having swimming lessons

the spa had kids swimming lessons

kids from party screaming and playing outside bedroom windows

going on in grounds so noise was awful people wandering up and dow landing all night woke the kids several

free spacious car park, and i could afford separate rooms for the kids for the price of just one room in a

good wifi

but was from the kitchen staff not reception