wifi, i should type phone number and mail adress anytime to have access to internet

hotel room was tidy and kept in very good condition . wifi was excellent .

room was clean, check in was easy, wifi was good

wifi didn't work at all, no soundproof (i could hear the people in the next room), to many threats

good wifi

no dim light for kids

getting two rooms was economical and fantastic on our wallet traveling with two kids

also no safety on windows on 6th floor extremely dangerous if you were traveling with kids

getting two rooms was economical and fantastic on our wallet traveling with two kids

close to train station. easy and early check in. everything was easy.

the beds were so comfy, my kids described them as 'cloud beds' and the access to free water was much appreciated

also one of my kids needed to return to the hotel, and we needed to contact him - and the hotel staff would

- silly amenities; 2 kids of mass produced products; they should diversify

so was simon at the bar / restaurant who s was very professional , friendly and nice

great location for catching an early train. a block from the station and breakfast was great!

the wifi didn't work

shame the wifi didnt work for me, other than that no complaints, it is what it is

wifi terrible. not acceptable at this price for business traveller spa bath not worth money.

could not connect my laptop to the wifi network

lift, wifi

there was bunk beds in the room which the kids loved

the staff was very nice / friendly with special attention to kids needs

stayed in august and traveled into the centre for the afternoon with our two young kids

the bar had no gin

with bar and restaurant

was a lack of communication between the reception staff and the cleaners/room service

excellent staff and a really good breakfast

good selection and variety of food and a pleasant breakfast room

late check out at 12 am and good buffet breakfast

the restaurant and bar was closed

very good behaviour with my pet

bar for alcoholic drinks, no tea/coffee making facilities in room and at times too much external

the staff, late check out

late check out available and accommodating

wifi

good common areas around the reception, equiped with games for kids

kids play area on the ground floor

the cleanliness & freshness of decor. kids loved the games in lobby.

the kids loved having the tech hubs by each bed so did we

the staff were so helpful. kids loved the bunk beds!

person at the reception and they had my credit card i said we had breakfast, 2 grwonups and 2 kids

for those who traveling with kids - next door is vapiano restaurant

the room was big, breakfast was good. staff was nice to our kids and there english was good.

room was nice albeit perhaps too crowded/small when opening the sofa bed for the kids

is a tram about a 10 minute walk from the hotel but it really is too far to walk especially with kids

2 kids so was handy to have car park under htl staff were helpfull even tho a fight was going on upon

were very helpful, breakfast was excellent - a huge choice of delicious food

breakfast was brilliant with plenty to eat

2 kids so was handy to have car park under htl staff were helpfull even tho a fight was going on upon

the bar and the possibility for a drink after walking around town when picking up the luggage

s located in an unpleasant part of town; a number of vagrants and street kids nearby, closed shops, graffiti

the staff were very welcoming and helpful, the breakfast good, we had a delicious bar snack one evening

beautifully renovated old building. fabulous features. excellent breakfast

comfy bed spacious room late check

no gym facilities, and the location was a bit

breakfast great, staff great, having a bar area great, location not bad

we didn t have breakfast

the staff, friendly and helpful, informative, nice lobby, wifi, ice buckets available.

good breakfast and friendly staff

no grab bar in shower

welcoming communal area with bar service and games for kids, space to work with laptop and a lovely buffet

really friendly staff, nice lobby, decent breakfast. bunk beds for kids!

there is a small gym at the ground floor that i did not use but looks quite serviceable (with shower)

great wifi and the bed was comfy.

moreover, there is the bar, where you can order delicious bordeaux wines

has been recently renovated, and i loved the sofa bank-bed solution for families with two small kids

hotel kids friendly with some games at the lobby for the kids to play and some sweets for them too

room is a little small when fitting 2 adults + 2 kids, but is perfectly doable for short stays

very half heartedly i attempted to walk to the city center with my wife and kids via victorie place and was

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

wifi required frequent re-logins if not used continuously

most seriously however, this hotel doe not have properly functioning wifi, and this makes it impossible for a

was practical having a kitchenette with fridge, boiling pot and stowe

also, there is a cute little kitchenette with basic equipment and dishes however it did not include dish soap

wifi connection was not good

kitchen includes all you need for a shorts stay

a/c in the june heatwaves week when i was there - no good signal for tv- slow wifi speed - spare kitchenware ,

had warned us several days before but had no phone or wifi to book somewhere else

the convenient mini-kitchen makes you feel at home

kitchen was amazing. clothes washer and dryer were nice too but a bit pricey combined.

secure parking, nice reception people and handy shops close by when you have kids and no time to look for food

good parking facilities

nice staff, little bar available at reception, mcdonald's drive in open till 4am, closed car park with cctv

breakfast had plenty of options

breakfast brilliant

helpful staff, allowed early check in and storage for bike

breakfast seemed a bit expensive for what was served.

was wonderful to have a lovely space, small but useful kitchen and a sitting area

beautiful hotel in every way. fantastic breakfast in room in morning, michelin star worthy.

breakfast was served in our room - table set with white table cloth and beautifully presented food

breakfast served on our terrace.

also a bedroom was prepared for 2 adults and 2 kids and only two towels and no refill was done on shampoo and

attractive building, clean, comfy, plenty of parking and very close to the motorway

clean /efficent / sucure parking/ good location for my needs / nice breakfast .

breakfast was great

friendly and helpful staff. due to covid the breakfast was in your room.

asked for connecting or rooms near each other as travelling with two kids

great breakfast buffet that the kids loved

of four with a room booked for three people only which would have been sufficient for us as the kids sleep

50 euros for breakfast it shold cater for everyone's needs - when asked the kitchen said one of the breads on

the breakfast was very good and i liked the bar area also

we particularly enjoyed the presents for the kids

mostly my kids enjoyed the arcades free of charge at the reception

was good with separate beds for the kids and a decent shower

stayed with 2 young kids, room was catered for this. outstanding service

hotel is good for the kids too, lots of games to

wifi disconnected too often.

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

it was a very comfortable walk to many restaurants, clubs and bars

room service was convenient for an evening where i had to work late, and it looked nice and tasted

very basic channels on the tv, which wasn t a huge deal i just would have been nice for the kids to have a

com they always forget to book breakfast for kids

breakfast! size of room, convenience of location

pet-friendly

were so helpful and considerate , as usual with ibis room was spotless breakfast excellent

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

also the laundry service is quite expensive: 4 to wash a pair of socks

easy access to wifi

the roof top bar and the staff were amazing.

bunk bed is slight ly dangerous to go on especially if you have young kids

no facilities in room, nothing for the kids, room too small

the rooms are very clean and the breakfast very good

the wifi was truly terrible! it kept dropping.

very good wifi

the wifi was free and good

pretty modern tv and good wifi

friendly staff, the wifi was good, clean towels daily

good location, friendly stuff, wifi is fast

there was no wifi

good parking

the room was very silent even though it was next to the parking spot

plenty of parking and reception staff helpful

secure parking, close to a few restaurants and good breakfast in the morning, would definitely use again

safe parking

immediate bars or restaurants within the area but ten mins on the tram got you to them

wifi wasn't working

the staff and breakfast were outstanding.

pet friendly and staff very helpful, english spoken to aide our french

restaurant and bar on-site

the wifi is also really good

great location, easy check-in, simple and clean room, bathroom and bedding, reliable wifi

in central bordeaux, nice old bordeaux building, clean, well equipped, good breakfast, competitive rates

breakfast was good including cereal

no lift. wifi poor on top floor but better on the first floor. basic breakfast

good location, easy self check in. parking right in front

parking spot, friendly and very helpful staff

clean room, easy contactless check in and free safe parking on the front of your room

room not very clean heavy smoking smell.

plenty of secur parking

kids loved the place

good location cool beds for the kids great staff good atmosphere in the cafe

fine for kids with parents if you kept the door open, but not for 2 couples sharing

my kids were sleeping on a sofa bed in bad shape

our rooms where very dusty with construction dust and one of our kids tripped and fell in the hallway with some

we were traveling by car so parking was important, very safe place perfect for rest and go

i recommend to ask for a higher floor room to avoid sleeping close to parking lot

parking cramped

friendly staff, parking and electric charging options. good value for money

parking next to the

it's ok for one night parking

there is enough parking space and this hotel is perfect if you are just passing through bordeaux

great value accommodation and friendly welcoming staff. close to the motorway and free parking.

free, secure parking was great

you know what to expect with this brand. secure parking always appreciated

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

soft drinks are for kids :) in room has no slippers

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

this was a perfect choice for our one night scape without kids

friendly staff (thank you chloe) relaxing spa delecious breakfast in bed confortable and clean

wifi was very weak in the rooms

the breakfast was fantastic, the spa incredible and the location right in the heart of town

rooms, amazing breakfast and the spa was amazing and it was their first day

usual i is budget and well managed: clean, helpfull and friendly staff and great breakfast.

very clean beds were comfortable air conditioning soundproofing free parking lot friendly staff

air conditioning basic but sufficient breakfast comfortable beds gated parking good value for

free parking

close to a few restaurants, away from main city. lots of parking.

they have a new bar and breakfast that is exceptional

the beautiful cocktail bar and space was a real bonus

room service is minimal

rooms are very clean and comfortable with tv and wifi throughout

wifi was very good. furniture was good. the location was nice.

ordered kids desert just plain vanilla ice cream and it arrived with crumble

wifi was weak

was disappointed that i could not use the swimming pool until 0930 (which i did not as it would have spoilt

on a sunday the hotel pool does not open until after 9am which is disappointing

the spa was exceptional

room service options good be wider

would hsve liked more weights and more variety of equipment in the gym

upgrade, good wifi and breakfast with excellent expresso coffee

the wifi was strong

warm and comfortable,with a gym

with huge queue from l entercote restaurant next door- would have been worse if traveling with kids/very big

staff closed bar very early

in a different building without a/c it could get hot in the height of summer - wifi was a little

wifi had to be relogged in everytime we went back to our room

breakfast at the bar really lovely the position is very central and safe

no wifi in room as advertised, needed for boarding passes etc

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux

wifi didn't work

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

and we got an early check in which was great

room, bed, bathroom, daily room service are really high quality

wifi a little weak, but good enough to get done what was needed

wifi was weak

- very central location - very good quality price ratio - comfortable room - wifi

the bar was appreciated and served very good croque monsieurs with the beer

laundry was dark and on one visit the lights did not come on which was a bit scary

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

no connecting rooms in the hotel but we got two rooms next to each other for our kids

unfortunately no connecting rooms in the hotel but we got two rooms next to each other for our kids

breakfast was really good

breakfast was great. lots of variety!

and room service finish surprisingly early for such a large hotel, and the reception experience -

breakfast with a variety of options

good wifi though so use vpn and bbc iplayer

wifi not always available

wifi good

, the location of the hotel is very convenient and the breakfast is very good and well presented

breakfast but expensive - for kids could have been lower cost good location great idea of wine for no housekeeping

breakfast but expensive - for kids could have been lower cost good location great idea of wine for no housekeeping

the room was lovely the ac was good the beds were very comfy and most of all, the wifi was really good

was perfect :) only thing i was missing is vegetable by breakfast

breakfast and room it was perfect

wifi connexion, and noise from other rooms

no laundry service at weekend in a 4* hotel!

we order room service

we loved the bar area and enjoyed talking to quentin, the friendly and fun barman

breakfast is delicious, the room very comfortable and the atmosphere is

breakfast would like more vegetable and some beans

small detail but i would prefer to pick a phone and press button for room service or front desk

you had to sign in up to wifi everytime you got back to hotel.

was excellent staff were very helpful beds were really comfortable fridge in room very handy breakfast choice

helpful staff, very clean and comfortable rooms, on site parking and excellent breakfast

the breakfast was plentiful, i wish there was an option of fresh berries and yoghurt and flakier

they obviously were out of the laundry, but full of dust, crumbs, hair

we have three kids that didn t travel with us and the peace for a city centre hotel was great

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

wifi, ran out of hot water in the shower, mini fridge had bad odour, room not like advertised (ie

weak wifi

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

wifi is good

also, wifi was rather

gym location

cellent breakfast but maybe change up the daily offerings for those on an extended

surprised by the additional 40 cost to use the spa - would expect to pay for treatments but not a sauna

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service

room service

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

the wifi didn't work.

the wifi was the fastest i have ever encountered

wifi, breakfast but specially the staff

the parking was convenient (20 euro a day), and the breakfast was delicious

and central location, the best croissants on the planet, decent continental breakfast, good wifi

fab breakfast

breakfast is very poor: boiled eggs, croissants, jam

good pricelevel for breakfast. really good service. nice and large hotel room.

of stale cold toast with different jams) while having to repeatedly get up and walk into the kitchen to get any

room, the secret room, was on the lower ground floor next to the laundry and staff room

we were given no info regarding food service or room service

breakfast was great we loved our room.

more could be made of the common lounge area by the lobby eg a bar or drinks service

the family apartments are great, perfect for travelling with kids (kitchen, microwaves, fridge

the family apartments are great, perfect for travelling with kids (kitchen, microwaves, fridge

a complete aparthotel. fridge, bed, parking, breakfast, all

clean hotel, the bathroom soap smelled very nice. big parking space.

everything, including being pet friendly. just perfect, amazing place!

gym

amazing team, breakfast was out of this world! great spa :-)

the spa facilities were really good if a little small but then again there is only 20 rooms at the

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

pool was lovely and rooms are very large, location is good

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

wifi not operational

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

located 5 mins from the lovely bar outside the church at saint seurin

no coffee/ tea in room, min bar fridge not working, shower head broken.

it would great to have a kids menu option but i have been told its coming soon

the staff are exceptional and were amazing with children, room set up also great with kids!

with my family with two small kids and felt very welcome

bed for kids was downstairs while parents could enjoy a drink on the private

nice clean hotel and room was great given we had 2 kids and a dog

the other room in which our kids stayed had a decent housekeeping

rooms / no connecting door between our room and adjacent kids room / no water source in separate toilet room

our room was large (2 adults and 2 kids)

to be improved: there is no gym, outdated decoration and you cannot open the window so the room was warm

the gym is a

working wifi

wifi wouldn't connect.

wifi worked only at the frontdesk. couldn't connect to it in the room at all

wifi was perfect.

wifi was not working well

breakfast is good, be sure to ask if you want something, staff happy to oblige

breakfast was very good, staff were very helpful, and they have a secure, bookable car park space 2

price was the biggest issue here with the facilities on offer no evening bar to have a night

there's no bar or restaurant

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

no bar in the evening.

lovely little bar and outside area

wifi did not work

bad such a classy hotel doesn't have any gym or pool

lovely courtyard and bar could not be used because no one staffed them

my kids loved it

my kids loved it

hot water in the morning, cheap plastic glasses in the bathroom, room service did not even replace the complimentary

for such a short stay it was ideal, but charging to use the gym and sauna is a bit much.

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

was very well welcomed swimming pool very relaxing quality breakfast valet service very efficient late check

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

it would have been nice if the bar had been a little more separate from the restaurant.

we then woke and ordered room service to the room, this took 45minutes and the coffees were ice cold by the

i didn't like the bar setup.

breakfast should be improved.

room service was great. and the spa facilities were a nice bonus.

all good breakfast on the roof

compliments must go to the chef that made our room service pizza and fries , the food was amazing ; the best

the 1st floor has an amazing atmosphere and has games/activities for kids

kids loved the decor and balcony

kids can run around on the traffic free square next to the hotel

no bar fridge

only bar food available whilst restaurants in the area were few and far between and quite pricey

loked forward to) ve got a voucher to soen on coffe end dessert - but we where traveling with 2 kids and needed

overall i wouldnt recommend it for families with kids

climbing wall was great fun for the kids

the hotel is modern and the facilities in room great. the gym and pool also good.

beds, room design and lighting just right, good facilities like coffee shop, a lively restaurant, gym with new

arrived at 8:20 pm, the bar was closed and no food available, despite bar food, pizza etc being advertised on

value for money, nice rooms, nice stuff, good location with parking if you need it for one night stopover towards

very helpfull staff and above all pet friendly. will be definitelly recomending and coming back.

there is plentiful free parking on site

secure parking was a bonus

parking, good value for money

off the motorway secure parking restauant on site , comfortable bed, good breakfast

a good overnight stay near to the motorway with friendly receptionist and safe parking.

wifi is terrible and there is nothing reasonable to eat at breakfast

safe parking for the car thanks to the gate entry

issue was it was adjoining, so we could hear everything, when they came in late we could hear the kids etc

kids beds had some hairs on it, bad cleaning

secure overnight parking

free wifi didn't work at all

wonderfull location, lots of parking, the rooms are quite, nice and tidy and friendly staff.

close to the highway with free parking in front of the hotel and a good wifi connection

the staff are friendly and breakfast had good coffee toast cereal and warm basket with bread and croissants

free parking within the hotel.

continental breakfast for 5

close to the highway with free parking in front of the hotel and a good wifi connection

wifi is not convenient to require login again everyday of my stay

close to transport to city, very modern and clean, even includes a chromecast and wifi.

free wifi was working good

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

spa and restaurant on site great coffee a lovely area to sit around the pool

sat by the pool and had a beverage

spa and restaurant on site great coffee a lovely area to sit around the pool

sitting by the pool was the perfect way to relax and unwind for a few days

breakfast was minimal but sufficient

good breakfast helpful staff great location we were able to leave the car for a few days

breakfast was not worth the 9 could do with a little more choice.

3 restaurants within 200m, friendly staff, breakfast until 10 (not included), late checkout, 24/7 check in

perfect location, parking and pet friendly. the staff are very welcome

breakfast was fabulous

the breakfast

car parking, wifi, clean room, good breakfast,

location v.good friendly staff good secure parking

adjoining rooms allowed us to take 3 pets

parking is outside the hotel and during my stay there was plenty of spaces free

good breakfast buffet, very friendly staff, and more amenities than we expected (the mini bar was complimentary

the options for room service were not

with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading

lovely staff lovely breakfast and the coffee amazing

there is a lake nearby with kayak hire and other activities for the kids

friendly staff - very clean - good breakfast - good wifi - very quiet - fun location outside city center, with

the hotel also has a gym and swimming pool

they sell laundry pods at reception

i wish the pool had been bigger, but this wasn t a big deal!

restaurant was really great and if you eat on the terrace it's right next to the kids play park so brilliant if

parking is good and private

staff were great my parking wasn't lol

- no clear cost shared on booking for the pet

nice hotel, easy parking, rooms were clean and well decorated