ev chargers were always available for us to use

pls update website stating pool is open with restrictions

the only inconvenience was that the bathroom had no bar soap

about the hotel for me is perfect-the staff, room,cleanliness, smell, good parking space and

pool was gross as was the hot tub kids were unsupervised and made a gaint watery mess that someone could have been

excellent size small kitchenette and very comfortable bed and laundry facility

loves having the kitchen in the unit

the hvac was very loud and no hot tub near the pool

breakfast has very limited selections. needs to be improved.

because of covid and the ontario lock-down at this time, we did not check out the pool or fitness room, but apparently they have that for non-covid times)

they have ev chargers for cars. easy access from the highway.

was convenient, comfortable, courteous, and the breakfast buffet was great

each reception desk staff had a different explanation for the lack of daily room service

pool was open. close parking for us as my husband has a disability.

location. hotel is clean and room service is good.

the indoor pool, the amazing breakfast and the friendly staff

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

the pool which is closed at 10 pm

room was very clean, beds were very comfortable. liked the swimming pool and the gym.

gym was amazing

the warm pool and gym are brilliant, hotel room very comfortable, the beds are very good size and

staff very friendly, also the lady at the bar who recommended nice food for dinner

kids screaming up and down the hallway late at night....

restaurant was great to have downstairs after a long flight with kids

great pool and gym

are free laundry services and for the location was good breakfast was very good with a good selection

breakfast , rooms, checkout later and clean.

the new hotel is very clean and well equipped with a gym and pool

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service was not the best and some regular jeans came back shrunk

the room was very nice and the gym was absolutely gorgeous

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect for our

the pool was too cold.

no bar no restaurant disgusting breakfast. no free water no cleaning room for 3nights

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

the room has a mini-kitchen with a stove, microwave, coffee machine and a full-size refrigerator

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

great laundry room!!

they didn’t had change for laundry

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

the saltwater pool was nice

excellent breakfast

good breakfast. convenient location for event next door.

would be nice if there was continental breakfast but not overly important

the snow removal left something to be desired. the pool wasn't open late enough for my liking.

water of the pool was cold so not appropriate for kids

the pool was fun for my kids

having the kitchenette always comes in handy while traveling with 2 kids

having the kitchenette always comes in handy while traveling with 2 kids

location is good and easy to get to, plenty of parking

room service hours are very limited

microwave and bar fridge

complimentary body wash

pool and hot tub under renovation,we were looking forward to hot tub after long day

kids loud and banging into our door until after 1130pm

the breakfast was ok

breakfast finishing at 9 am (should be at 10 am).

suite room was very nice, we love how there is a kitchen, sotting area and bed

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

plenty of amenities, clean, and friendly service. the breakfast was excellent.

the pool was cold and needs to be heated

be better if they extended the breakfast to 10 am during the weekdays

quiet. clean pool, clean place overall. looks like a new hotel.

could finally sit down in the breakfast area and have somewhat of a real continental breakfast for the forst time since the

i travelled with kids

gym was small with less facilities, there is no restaurant, just a breakfast and light snacks cafe

it is close to toronto pearson airport and has a pool/spa to relax in.

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so busy sometimes

they had so many kids there seems like i was back home

cleanliness front desk staffs elevator quietness bar pool gym

bed and pillow, super clean room and had everything you could ask for; fridge, microwave, good wifi, good tv, well-stocked room

wifi code needed to be changed daily an the speed was slow

staff i arrived a bit latter than planed at 9 50 went straight to the restaurant all the staff bar one had gone for the night your own signs said it closed at 10 pm not 9 50 i went hungry after

close to everything always has a shuttle no matter what time staff is fantastic

wifi didn't really work and the internet connection on the pcs didn't work and we needed to

kids loved the pool, and t just how nice everyone was, loved that they could buy stuff at the front counter

breakfast needed more variety

staff , cleanliness , pool and the 24/7 coffee.

there’s a pool, gym and water refill stations across the hotel

breakfast was okay. it is what we expect although adding more fruits would have been better.

the lounge bar was also

there is a bar on site and the breakfast was excellent

the breakfast is great in the morning, very clean and updated.

are clean, staff is great, hotel is clean, breakfast is great

well-equipped gym, solid breakfast.

gym fully equipped and pool water warm

laundry facilities were complimentary

the pool is very small.

gym fully equipped and pool water warm

location,room gym pool towels

the quality of the room and breakfast services was satisfactory

night shuttle service was a cab company. not clear as to what to do when at airport.

great pool and terrasse

airport shuttle service was unacceptable

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

we had an open view over the golf court

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming pool

had a very nice small gym to use with weights and cardio equipment, after calling to let them know i arrived the free

i was impressed with the readily available complimentary shuttle service, which was crucial for our touring

pool was small and air quality not great in the pool room

from front desk to kitchen and most specially kaleib

my kids really enjoyed the pool and my husband enjoyed the gym

customer service at the front desk as well as kitchen staff for breakfast & cleaning

suggestion, they need to have a stepping stool under bathroom sink for us short people and for kids too

the pool area was accessible by reservation and i was able to secure a reservation for each day of our

comfortable & very spacious room

everything was pretty much what we needed. maybe a laundry room.

small laundry area, just one dryer and one washing machine.

clean and great breakfast

surprising number of restaurants nearby or a short drive away; great parking with front and back areas with convenient access to the hotel lobby as well as airport

it is close to many things airport delicious restaurants free parking

loved the open concept room and the kitchen/shower

pool looked beautiful but was colder than lake superior

staff is really nice. comfortable wide room. good breakfast. it's worth staying with the price.

room service cleaning was excellent they come daily which i love

i was pleasantly surprised that there were laundry facilities as i stayed 10 days and the hotel was taking reservations to use the pool

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

kids liked the breakfast

it is close to jakes oyster bar and grill where i go every year for new years dinner.

second morning we ate breakfast, all items that should have been warm/hot were not

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

the pool was great too

great, breakfast was included, and there were fun activities (foosball, shuffleboard, air hockey, gym, and

the airport shuttle runs every hour on the hour.

it as a ev charging station for free

rooms were ok size, pool and gym were great, check in was easy.

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

there was just a mexican grill bar who suggested having their veggie wrap which can be made vegan but unsure if there would be any

they have been accommodating on late check out times on more than one occasion

specifically chose this location because i was with my kids and i needed a suite with a separate bedroom

the hotel is close to airport with shuttle. the front desk very courteous and helpful. clean

very early check in and very late check out

everything was spotless! kids enjoyed the pool.

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

shuttle was a big help and came very fast both ways the people in the front desk were such a great

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect

pool and gym

shuttle drivers were polite and courteous

the free pick up ride from airport, free shuttle services to airport, the room is clean, staff are very friendly, jolly, and helpful

beds are very comfortable. love the pool and fitness centre

convenient to the airport, very helpful staff, food was good, gym also good.

the noise of the train link and the party of kids next door at 1 am

great facility. but in this day and age. free wifi is a must.

the only thing was my husband had to sign up for a marriott account to get the wifi ud83dude09

everything was perfect, the only thing i didn’t like was the pool that had cold water.

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature and not a great distance from my room (or any room, really); pool hours

pool has to be open later. i’m a trucker and i come in late

i didn't like the fact that the hours for the pool and gym close early and open late!

the water of the pool was cold.

a good number of free ev chargers which is great

specially the small kitchen inside my room was so convenient, i also had 2 little ones, so it worked out very well

pool was a bit cooler then i would have liked

buffet breakfast,wifi,pool,gym,barbecue area

breakfast

good gym

i took advantage of the extra facilities in the lower level - gym and swimming pool

nice bar in the hotel and swim and fitness area

i would've loved to use it after swimming and using the gym

nice pool - kids liked it a lot

the breakfast was good

a pool available in the hotel next door to use at no charge

no room service of any kind

no pool and washroom door in the way should be sliding door

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

clean room/bathroom. delicious breakfast with freshly backed pastry.

easy check in, breakfast buffet served every morning included with your room, clean rooms, great pool and hot tub

laundry facilities were handy

the breakfast was good

the stay comes with breakfast and swimming pool

breakfast was great

great location close to the airport plus they offered a free airport shuttle which we used on our departure

is an attendant at breakfast plus a sook making fresh cook egg the way you wanted it lots of choices and clean and

breakfast was good. there's was lots of healthy choices. you could make hot chocolate.

pool

the check-in process was slow and the room service was expensive

wished the swimming pool had been open

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

are not helpful,i called room service to send me a toothbrush,no one sent me anything

there was no real breakfast options for little kids

stay only, arrived late, staff excellent

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

no room service..or door drop-off from hotel restaurant.

room service

we used the gym which had just

location and pool and gym

cident in the kitchen they said)

for late check out, left for breakfast and we were locked out of our room

rooms, comfortable beds, nice pool area, beautiful lobby, incredibly helpful and friendly staff

they also have an airport shuttle

nice restaurant. nice clean comfortable room. nice gym. good shuttle service.

to leave our cases with reception once checked out but still make use of the hotel spa, pool, gym and all other facilities and the staff were just so friendly and accommodating

hockey games on the tv s at the bar in the restaurant

the wifi :

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gym has enough equipment with two treadmill to complete any workout i needed to with dumbbells

the pool was so cold the kids wouldn’t go in and they swim in the ocean.

they let us to have a late check out

had to go to the hotel next door for a snack after we arrived at 8pm because the kitchen was closed

free dinner! and breakfast and shuttle! it was so nice!

lobby has bar and snacks and options

shuttle bus

room was comfortable and bar was great

restaurant bar was amazing

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm