so easy to get to after a late flight with kids and they get to wake up and have the breakfast.

facilities, laundry room, gym and breakfast was great.

always ample parking, good wifi connection, good quality free toiletries, and the vending machines are stalked with a

over picking up the hotel shuttle at the airport, but sorted by the bus coming back for us

by contrast, this best western is in a much safer neighbourhood; the parking lot is better illuminated, and the whole place is superior

felt like home with full kitchen

some kids running in the halls at 3 am.

my kids really enjoyed the pool and my husband enjoyed the gym

all staff , breakfast, check in, shuttle. very pleasant and friendly. hats off to them.

kitchen and bathroom sink did not have warm or hot water. the shower did.

and they sent the driver of the hotel and not anyone responsible for the laundry

facilities (the gym

a pool and exercise room help work off a two helping breakfast

late check out arranged no problem

the lady shuttle driver was very friendly and helpful would definitely recommend this hotel to our friends

also has laundry

there was not any dislike however the parking lot seemed pretty tight with all the snow etc

breakfast buffet had a variety of items, kids using the waffle maker

no parking fees, which makes a sharp advantage compared to 2 hotels in the vicinity that i have booked

love that they have gym and indoor pool

night shuttle service was a cab company. not clear as to what to do when at airport.

breakfast and clean rooms

the breakfast and thr dinner at restaurant. staff was friendly and a.azing.

the breakfast was fantastic

also any hyatt place that i ever stayed offered the free breakfast but not this one

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my door from

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed at 6

it was in an adjoining bar and grill

with transportation to the event; bed and pillows were comfortable; the workout room with a gym mat; acknowledgement and efforts to accommodate my multiple chemical sensitivities

bed and pillow, super clean room and had everything you could ask for; fridge, microwave, good wifi, good tv, well-stocked room

the location is great, only a few minutes with the hotel's free shuttle to the airport and from there just 25 minutes with the up express to downtown

very early check in and very late check out

kids were looking forward to swimming and it was a reason i picked this hotel

insufficient window shade to block light. thin walls. hear kids crying next door.

is a coin laundry facility and great free continental breakfast

loved that there was a pool / spa for customers to use, very much appreciated after a long day of travelling

no free airport shuttle at this time but understandable.

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect for relaxing after a long flight

it's close to a restaurant bar , arizona which was good

they have a restaurant and bar on site as well

sadly, no local restaurant for breakfast.

was able to get a late check out as didn t get in until 1:00am

shuttle driver was excellent

the breakfast, not much variety. i am used to full english breakfast

having a pool &hottub

enjoyed the pool and

there was no ac in the gym.

staff were excellent, room service was very good and came quickly

rooms, comfortable beds, nice pool area, beautiful lobby, incredibly helpful and friendly staff

had to leave before breakfast

how clean and quiet it was. pool was amazing nice and clean.

room was comfortable and bar was great

of hotel, staff are professional and welcoming, location was great, regular airport shuttle service, food was good, great value for money

lot of noisy kids

got a family room ( two adults and 2 kids) and breakfast was included

the check-in process was slow and the room service was expensive

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

hotel is newly renovated and close to airport. nice pool and spa.

the pool area is clean and pleasant

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

love the happy hour great breakfast we had a red eye from victoria, we liked having an early check in $50

great breakfast and free airport shuttle included in price

we liked everything: greeting at the reception, the room (spacious enough for 3 adults and 2 kids, clean, comfortable), breakfast

we chose this hotel to avoid driving into the the city, because its shuttle service promised to take us to an airport train that would get us to the city center in 20

the wifi is dependable

exercise facilities and pool, vg dining for dinner and breakfast

room, cleanliness,location, pool, gym, breakfast l like that

kids loved the pool and watching airplanes takeoff

nice bar in the hotel and swim and fitness area

good price,good room service,late check out for moderate price

close to airport complimentary shuttle excellent customer service

fast from the check in untill check out , the staff very friendly , the food was very good in the bar and restaurant, and the shuttle bus service to the airport

when you have kids, -breakfast had good options for kids french toast waffles and cereals -room service 10/10 -everything smells good -access to pool and gym 10/10 -a convenience store with

breakfast. airport shuttle. gym and pool.

on site bistro was great. kids eat free with your stay big pool

breakfast was good with a good selection to choose from. courtesy airport transfer.

if you can show the cost of breakfast on booking

didn t have breakfast there but did get a glass of juice and it looked ok

no free parking within the property and quite pricey daily rate without breakfast

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

breakfast was great

hotel could change our room after one horrible night ( 2 adults and 2 kids in a king size

was very nice, bar was ok, but celine at the front desk was a beacon of customer service

free was kinda late so we had to wait breakfast buffet is top notch

the shuttle bus had no location specifically for baggage. very strange.

) was glad of the pool and gym

gym was small but with the peloton bike and free weights had a good workout

luckily the hilton garden inn is close and they have a bar and restaurant (kitchen there closes at 9

they also pointed out the pool - as we were there overnight between flights, this was the perfect suggestion

a bit pricey or expensive than other hotels with fully furnished kitchen.

big and clean room, wifi fast.

location was very convenient, and the staff very clearly wanted to ensure a good stay

ease of check in location to airport was great and free shuttle kids loved the pool

room service was efficient and safe and the breakfast was really

it is a bit pricey, pool looks dirty, not much gym equipment

the room smelled clean - like fresh laundry

airport shuttle, comfortable room, breakfast, gym, kind and cooperative staff

wifi, restraunt serves great food, rooms are clean and modern, and it s an ideal location for

modern, inviting, and offered food and bar service.

the pool is far and poor

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good

the restaurant and bar are open until 1 am

it has nice facilities including a pool and fitness centre

we used the gym, restaurant and guest rooms, and were happy with all of these

the kids loved watching the planes from the window of our room

location is priceless, we were traveling with kids and a lot of luggage and it was perfect

shuttle was very behind schedule and we had to wait at the airport for quite awhile

great location close by the airport and the free shuttle service was very much appreciated

there also is a rather small swimming pool plus a hot jacuzzi, which worked well with the kids at the end of the day

if you looking for a wonderful place to stay this is it and if u got kids this is definately it

ideal for the night at the airport the shuttle bus worked well

when we walked in our kids

should have room service 24 hours

gym and restaurant were great. i have food allergies and the waitress was very helpful.

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

large pool & spa facilities that are 24/7

rooms great. opulent but tasteful lobby & corridor. in the heart of notl. great parking

more value for the money we spent on breakfast, but that's room service i guess.

the live jazz in the piano bar was a great plus

the room was comfortable and very clean with a spa bath

really old mills fault but if you want to go to the spa you better book an appointment really fast because they book fast and impossible to get in last

the indoor pool area was so hot that you didnt want to go into that room

they changes the sheets every day we had a problem with the remote controller and the room service guy was amazing , so

location, car parking, and wifi

room service

the pool was too cold.

and the breakfast experience was just wonderful

gym is small, heat pump in room very noisy, breakfast may be improved with more variety of food

the laundry option is another one

reception staff are very nice, we loved to be offer late check out for free

breakfast was excellent location is good near various restaurants and shopping areas, the whole

spending hours at the laundry mat to ensure items are safe to bring home

they didn’t had change for laundry

i like the fact that there is a kitchenette and laundry.

the room has a mini-kitchen with a stove, microwave, coffee machine and a full-size refrigerator

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

there is a gym and a swimming pool as well

we had a shuttle booked for 6 am, the staff opened the breakfast area a little earlier so those who were

him and the night shuttle chauffeur where both understanding and trying to help me recuperate it

the staff was taking custom orders for egg dishes - for elderly & kids, which was something new and surprising

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

one feature i especially appreciated was the availability of multiple ev charging stations

the room service

the casino was massive and the restaurants were top quality

we had a view of the track and room service and the hospitality from the staff was 5 star

proximity to the airport and the casino. airport shuttle.

be better if they extended the breakfast to 10 am during the weekdays

we couldn’t use the pool but it’s because of covid

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

the pool was a bit small.

pool is smaller than average but less frequently used than other hotels due to fewer children/teens

new facilities and good breakfast, spacious suite.

negative timing of breakfast 6-9 is too short of window if the change it to 6-11 am will be

the night, all outlet powers were down, except ones in bathroom and kitchen

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

suite room was very nice, we love how there is a kitchen, sotting area and bed

hotels very clean the pool was very clean. the front desk was very very professional.

gym fully equipped and pool water warm

the pool is very small.

location,room gym pool towels

gym fully equipped and pool water warm

e only cheese that was available every day) was out one day (they said it was out in the kitchen too), it was very bad breakfast in the hotel

have the breakfast but the hotel was great, customer service was awesome, location was in a area next to

indoor swimming pool, workout room

breakfast

staff was very friendly, the room and the facilities (pool, gym) were really clean and the brrakfast was really good

staff was polite , they had starbucks, the gym was awesome

cleanliness front desk staffs elevator quietness bar pool gym

hotel was very clean, facilities including the pool and gym were newer and in great condition

drinking was allowed around the pool area

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so busy sometimes

a good number of free ev chargers which is great

the gym and pool were great as

gym and pool a great asset

there should be a small space for keeping shoes as they were right in the kitchen area

the rooms were much larger than we expected, including a kitchenette and lounge area

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature and not a great distance from my room (or any room, really); pool hours

pool has to be open later. i’m a trucker and i come in late

nice big rooms, pool and gym area

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

i enjoyed the use of the ev charging during my stay.

rooms are very clean, tidy & the gym is spotless

room service were a little reluctant to visit even on alternate

wifi was flaky at best and not continuous, kept cutting putting me on my data plan

there was a gym and pool which was very clean

the pool which is closed at 10 pm

gym information lacking and felt it was not welcoming of hotel patrons

gym should be accessible longer

beds, pools, jacuzzi water slide for the kids,

location is near 401. kids had a great time

ev chargers in the parking lot were easily accessible and easy to use

breakfast was great. really good location for getting taxis quickly

breakfast was great

free car park, gym available, normal breakfast

118 was smelling like garbage, noisy throughout the night because of laundry beside

we did visit the kids centre and he enjoyed his visit

fortunately roses social has a coffee bar so this wasn t that big of a deal

the spa was not open yet. huge bummer!

the rooftop pool and the gym were the icing on the cake

great staycation with the kids. clean and lots of fun activities.