facility are very clean ie: room/pool exceed my expectations

will definitely come back with the kids

the best experience good gym friendly staffs

gym and pool are very big in size too

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

was clean, spacious, and had amenities that i like to use such as a pool and gym

the gym was excellent as well

the laundry option is another one

gym is small, heat pump in room very noisy, breakfast may be improved with more variety of food

the room was very nice and the gym was absolutely gorgeous

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect for our

my kids and i enjoyed our stay and will surely be returning again

location, car parking, and wifi

the indoor pool area was so hot that you didnt want to go into that room

on the hallway from other room’s cooking ,and the room wasn’t clean, the broken vending ,and laundry machines really stop my steps

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

kitchen supplies

room and the kitchen

location designated smoking area trash room laundry

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

negative timing of breakfast 6-9 is too short of window if the change it to 6-11 am will be

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

having the convenience of a kitchen and the layout of the room exceeded my expectations

breakfast was good and pool was good for the kids

long hours for the pool being open, clean and up to date decor

hotel staff cleanliness location breakfast 24 hour beverages

the pool was cold and needs to be heated

breakfast was the best .... thanks so much!

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so busy sometimes

are available at the poolside

very good gym and swimming pool, great breakfast

pool was under maintenance.

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool empty

swimming pool left the family member kids eyes red

gym could be bigger

was quiet even though there were lots of kids from out of town on a school trip and taekwondo competition

good location with access to the freeway and retail. restaurant and bar on premises.

first they said it must be your children, i told them we just entered and my kids are still

free breakfast and parking. bed was comfortable. staff was pleasant. gym was decent.

one of the highlights was the complimentary breakfast, which offered a good variety of fresh and tasty options to start the day

i liked the warm side of the reception staff and the breakfast. also the gym.

cleanliness and tidy and the gym and swimming pool availability

staff was very friendly, the room and the facilities (pool, gym) were really clean and the brrakfast was really good

the pool is very small.

the pool.

pool was nice temp

location,room gym pool towels

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

was able to get from pearson international to the inn and back from by shuttle service, there was a restaurant on site so i was able to have a nutritious meal, and the

wifi was good

i stayed there for 3 nights and nobody showed up for the room service even once.

tv had some watchable channels shower was nice staff were friendly and very helpful free wifi

was expecting some sort of room service

have no time to try pool and gym

second morning we ate breakfast, all items that should have been warm/hot were not

the staff was taking custom orders for egg dishes - for elderly & kids, which was something new and surprising

floor room, close to pool but window view of the parking lot and many passerby was kinda awkward unless all the blinds

great hot breakfast

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

pool was small and cold. not enough towels.

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature and not a great distance from my room (or any room, really); pool hours

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

a good number of free ev chargers which is great

and kitchen

specially the small kitchen inside my room was so convenient, i also had 2 little ones, so it worked out very well

nice indoor pool

gym and pool a great asset

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

also any hyatt place that i ever stayed offered the free breakfast but not this one

cold water pool breakfast

staff, amenities, location, breakfast buffet

airport shuttle service was unacceptable

the best continental breakfast i've ever had! very clean! pool was the perfect temperature!

excellent breakfast with friendly staff, the room was huge and relaxed, and housekeeping was excellent with

great location and early check in

the lady shuttle driver was very friendly and helpful would definitely recommend this hotel to our friends

friendly staff, laundry, and good breakfast. quite for being near airport.

breakfast and dinner. there was a shuttle to the airport!

breakfast was very good with lots of different choices

wished pool could be bigger or hot tub but really bigger pool full of kids fun and slides would be

-laundry facilities, complimentary breakfast, free airport shuttle, etc

the hotel has gym, laundry and swimming pool

loves having the kitchen in the unit

it was like a condo with a kitchen

laundry, gym and pool both helpful for longer stays

laundry, gym and pool both helpful for longer stays

pool open by hourly appointments was a great way to adapt to covid- it was like having a private

facilities, laundry room, gym and breakfast was great.

tv service or wifi for a day, but from what i take, there were technical difficulties from the provider

there was a laundry available for guests use with big maytag appliances

there was an ice machine and gym by the reception

room service finished at 9

had to leave for airport at 6 am before breakfast started so they

wifi speed

to the airport, spacious with complete kitchen facilities and all the amenities one could want it need after a long and tiring day of

facilities, big rooms with sofa and complete with kitchen appliances

free wifi and parking complimentary bfeakfast and barbecue/ tables

the pool and jacuzzi were also amazing, jacuzzi is hot all the time, just incredible

we needed a little bit of help since we had a lot of luggage an two small kids

great view from our room and loved the club lounge. gym was also great and staff friendly

the noise of the train link and the party of kids next door at 1 am

5-minute indoor walk to airport terminal amazing pool and fitness centre friendly staff

ev chargers were always available for us to use

liked the breakfast in the morning, and the staff was very nice

everything was good. breakfast was delicious. beds were clean and comfortable. room was clean.

kids enjoyed waffles and cereal

next time we'll bring our bathing suits and use the pool

free shuttle bus every 30 mins to airport terminal

restaurant is noisy, shuttle driver watched as my husband loaded our luggage and that of others not in our group into

full kitchen (minus an oven), large modern bathroom, lots of storage and open floor space

room was clean, and quiet considering it was so close to the airport plus we were able to use the kitchen in the room to prepare meals/ snacks for our toddler

size room, friendly staff, pool and restaraunt had lots of choice, including for the kids

gym is great, so is the pool. room is clean and as expected.

all staff were friendly and helpful, especially those in the bar and restaurant

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

when we walked in our kids

we used the gym which had just

staff amazing, clean room, gym and pool

i would've loved to use it after swimming and using the gym

the bar was well stocked and the restaurant had a very reasonably price menu

room was superb, access to swimming pool & gym greatly appreciated

nice bar with a friendly bartender in the lobby

great location, late check out time 12pm

just enough for our first night stay family after 30 hours flight the bus shuttle from airport is what we needed with six members and six

we were there for a layover and we were even offered a late check out for free

early check in was accommodated

on sight kitchen so couldn't order a late night meal

shuttle drivers were polite and courteous

pool, hot tub,dry and wet sauna

resistance on bikes)

not all gym equipment was working properly

coffee, breakfast, etc)

breakfast was excellent, room big and clean and very helpful staff.

proximity to the airport and the shuttle are a god send both the staff and facilities are

the location is great, only a few minutes with the hotel's free shuttle to the airport and from there just 25 minutes with the up express to downtown

very early check in and very late check out

kids loved the pancake machine

the room service was excellent and the food was delicious

very accommodating when we asked for early check in as i had family arriving on an early flight from new zealand for their first visit

breakfast was fantastic, the dinner was delicious, really appreciated the early accommodation to my

great location and free airport shuttle

ease of check in location to airport was great and free shuttle kids loved the pool

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

and spa were closed but listed on line as being available

free 24hr shuttle

the hot tub was unavailable and was looking forward to be in there during the time in the pool

convenient location, pleasant lounge and lovely pool area.

moment i left my table to get another plate for fruits during breakfast, the next person has taken my place where i was first seated

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

bar food and breakfast very nice with a good selection

-16) years of age

the staff was great and breakfast was delicious the swimming pool was fun

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a couple of minutes the driver was so nice and polite, when i got to the hotel he helped

restaurant and bar was amazing!

airport shuttle. great staff. i tried to stuff the mattress in my suitcase but it wouldnt fit.

swimming pool and gym were exceptional

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

the airport shuttle driver to the checkout guy, the staff were excellent, friendly and courteous,

no pool or gym

having a pool &hottub

was able to get a late check out as didn t get in until 1:00am

welcome from staff, easy access to laundry at hotel next door which was literally few steps from the front door, great morning

clean, comfy beds, and close to airport with a shuttle.

ecially at 4:45

location close to the airport and they offer a shuttle service to the airport which was really helpful for an early

most of the facilities like breakfast is not included, pool and gym were subject to reservations, room service is not

ghly recommended)

my kids were amazed by the airplanes they saw fly

breakfast had good selection but a short wait to be seated

clean wide room with a small kitchenette; coffee machine, small fridge and a microwave

room service

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

bed linens, shuttle to the airport lounge.

the pool and hot tub was a hit with both parents and kids

lobby has bar and snacks and options

no spa. gym is small and swimming pool is small.

the bar (menu and ambiance) were quite nice.

i enjoyed the use of the ev charging during my stay.

wifi and parking included

rooms, good gym and pool

the pool area and reception area

the gym and the food

didn t have breakfast there but did get a glass of juice and it looked ok

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

breakfast was not the best. few options available. parking is very expensive.

breakfast was good with a good selection to choose from. courtesy airport transfer.

if you can show the cost of breakfast on booking

the pool wasn't open

com should have it listed that the included breakfast is only for the adults in the room and any kids are charged 50% off the menu prices

the shuttle bus had no location specifically for baggage. very strange.

no breakfast.

cleanliness is very important especially where there are kids with you

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

one feature i especially appreciated was the availability of multiple ev charging stations

the pool, the steam room,the sauna all were awesome

we had a delicious breakfast there at the casino. it was very clean.

resort should have separate parking for people staying at the resort

the room was clean, and the room service was quick