it as a ev charging station for free

pool and work out facility. jamaican restaurants

gym is very dated

great it had a gym and swimming pool although didn’t get a chance to use it

the gym and pool may have been good but i did not have the opportunity to use them

i waited half an hour and then kids were impatient

restaurant was great to have downstairs after a long flight with kids

the warm pool and gym are brilliant, hotel room very comfortable, the beds are very good size and comfortable, the

pool was great but to much chlorine even after taking two showers, i could still smell the chlorine

the attached bar was a nice amenity and reasonably priced compared to other hotels i’ve stayed at

we liked the pool and specially the slide. the room was very clean and bright.

gym and pool are very big in size too

the pool is always a blast with the warm temperature

the pool temperature was great, the jacuzzi was hot and the water slide was a lot of fun

staff room location gym

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

pool was a little cold

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool empty

very good gym and swimming pool, great breakfast

pool and restaurant were closed due to covid19 but its fine.

loved having our own kitchen facilities. makes life so much easier.

took our breakfast back to the room

pool was closed.

full sized fridge and kitchen were nice

surprised to have a little kitchen and sitting area very spacious

cleanliness and tidy and the gym and swimming pool availability

only stayed for one night. did not use all the facilities etc. pool and gym.

the pool and gym facilities were clean, modern, and well-equipped, perfect for relaxing or keeping up with a

was excellent gym and swimming facilities are ok parking was available and safe surrounding was calm and

location was nice and breakfast was very good too.

breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

breakfast was fresh and a great selection was offered

new facilities and good breakfast, spacious suite.

suite room was very nice, we love how there is a kitchen, sotting area and bed

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

quiet. clean pool, clean place overall. looks like a new hotel.

could finally sit down in the breakfast area and have somewhat of a real continental breakfast for the forst time since the

didn't use the pool - not sure it would be a draw for us.

pool

pool was nice temp

gym fully equipped and pool water warm

gym fully equipped and pool water warm

hotels very clean the pool was very clean. the front desk was very very professional.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

bar closed at 11 pm

plus a pool for the children and a life fitness gym

breakfast was decent

well-equipped gym, solid breakfast.

beautiful clean lobby with a bar and ample seating areas

love the pool, work out facility, the bar area meal was fabulous

breakfast was good, not great for the price......starbuck's coffee was a nice touch.

that breakfast wasn’t included.

only thing that would have made it perfect was if breakfast would have been included

most things, on site bar, pool, gym closed due to lockdown

pool was small and cold. not enough towels.

i didn't like the fact that the hours for the pool and gym close early and open late!

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

nice big rooms, pool and gym area

pool was not open yet

a good number of free ev chargers which is great

breakfast was great and exceeded our expectations especially as we had 3 kids (omelette, breakfast

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the staff to charge my room for 4 cad and give me 4 coins, and refused constantly-

they had a stove in the kitchen

specially the small kitchen inside my room was so convenient, i also had 2 little ones, so it worked out very well

open the kitchen and you see unclean cubberts

likes the conscience of having a vending/ laundry area

i like the fact that there is a kitchenette and laundry.

spending hours at the laundry mat to ensure items are safe to bring home

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

were empty in multiple locations inside the hotel (for example in the floor outside the elevator, gym and

the new hotel is very clean and well equipped with a gym and pool

and the breakfast experience was just wonderful

great value and included a great breakfast

reception staff are very nice, we loved to be offer late check out for free

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect for our

the indoor pool area was so hot that you didnt want to go into that room

only thing i didn t like was that cleaning room service was not automatically included

were a lot of kids running down the hole so little bit noisy the tv controller was not working properly and the

loved it!!!!!!!!! room, pool, staff, and miles, the robot butler, were exceptional.

to complain, friendly staff, good breakfast, enough parking places for the car, big clean rooms with good beds

it was very quiet. room service was good. we didn't use any of the facilities.

a heads up on how hot the water comes out in the spa would be helpful

you had kids unattended screaming in the halls

excellent facilities, including laundry, kitchen, fitness center and swimming pool

for a family of 2 adults and 3 kids it had everything

the pool should have some sort of floatie or life jackets for kids to play with or use.

hotels offering breakfast are temporarily not serving breakfast

having the kitchenette always comes in handy while traveling with 2 kids

the fitness area, the heated pool, sauna

very clean, quiet, and extremely friendly staff. the free breakfast was excellent.

the price and location! early check in available. parking

could have been a little cleaner there were hairs in the tub and there were kids above us running up and down the halls all evening they were finally told it stopped for a bit

was close to the front of the hotel where the pool was and could hear people talking in halls and kids screaming later at night around 10pm

clean room/bathroom. delicious breakfast with freshly backed pastry.

laundry on site

easy check in, breakfast buffet served every morning included with your room, clean rooms, great pool and hot tub

the pool, hot tub and gym were very easily accessible and well maintained

the breakfast was good

because of covid and the ontario lock-down at this time, we did not check out the pool or fitness room, but apparently they have that for non-covid times)

great breakfast, and very clean

breakfast was amazing, delicious and fresh with a nice spread of varieties with easy access to get

pool is really small and the deep end is only 4'9' - great for family with children but not what i

due to covid, we had to book a time at the pool, which was easy to do

used the treadmill in the gym too

was amazing, kids had blast and it was truly awesome watching planes take off so close and all we had to do was

they informed me about the breakfast and the facilities as well

the shuttle bus driver stayed a bit longer and picked us up on arrival

second morning we ate breakfast, all items that should have been warm/hot were not

the shuttle was great, staff very friendly and helpful.

the shuttle was great to the airport. free parking.

no room service, lacking cleanliness. the tub in the bathroom didn't drain properly.

bar manager at the restaurant was very rude, not very welcoming at all

cleaning staff was aware of late check out and did not disturb. excellent and too rare

i understand you are a luxury place, and we enjoyed it, but if your going to call it a spa, have a sauna, a self serve spa experience

everything , wonderful , the pool, food, robes

disappointment was that the spa doesn't take appointments on mondays, and that's when we were there

the bean bar is mild expensive but great good bread, buns and drinks the in house restaurant very expensive

wonderful pool for relaxing

i enjoyed the use of the ev charging during my stay.

the coin-operated laundry was very much appreciated for my 5-night stay

the location was perfect since it was in the parking lot of the venue for my company christmas party

room service were a little reluctant to visit even on alternate

bought food from room service and apparently the prices went up but the menu in the room wasn t changed so i ended

loved having a full kitchen

you have a fully equipped kitchen

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

location, property style, value, cleanliness, kitchen and bathroom were all fabulous!

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

breakfast was so good for an adult and for a kids

they paid for the taxi to the hotel because there was no shuttle

lots of options for breakfast and it was delicious

the quality of the room and breakfast services was satisfactory

the breakfast and thr dinner at restaurant. staff was friendly and a.azing.

to airport also long term parking which is a big plus shuttle supplied by hotel which made it so

we were unable to dine in the restaurant and had to get room service

room service

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

gym is great, so is the pool. room is clean and as expected.

property was clean and the rooms where large and well finished the gym and pool where very good to

restaurant is noisy, shuttle driver watched as my husband loaded our luggage and that of others not in our group into

bar and restaurant prices are a bit steep for what you get

pool

full kitchen (minus an oven), large modern bathroom, lots of storage and open floor space

people were outside smoking by the parking lot and back door where we ended up parking and going in/out of

nowhere to walk to for a decent bar or restaurant

wifi signal could be stronger!

kids running in hall until 9pm

was very annoying there were kids running and slamming doors