very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

very good freshly prepared breakfast provided

the breakfast as other people have mentioned was definitely a highlight, so delicious and so many

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

pool gardens fact that it was very very dog friendly . house location

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

well situated to walk to guggenheim and old downtown, exceptional staff and room service

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

the wifi is a bit slow and unstable.

location, view, cleanliness, helpful staff and a great breakfast

location, the staff, the room, the breakfast and the general ambience of the hotel were all excellent

however, room service had a nice selection and the delivery was timely

super hotel with very good breakfast, gym, surroundings etc. nice staff

super hotel with very good breakfast, gym, surroundings etc. nice staff

garage parking was expensive but included ev charging

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

the bar and the terrace has a nice view on the nervion river

all aspects superb. an ev charge point an added bonus

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

were lovely and really accommodating - they allowed me a late check out no dramas because of an information issue regarding

the pool area was closed but look nice large space when open and i missed that when booking think it is

terrible wifi. continous disconnecting.

also, there was the bonus of an ev charger in the hotel car park

tite and perfect) and ate at olio, the restaurant

have been greater, only one type of each tea bag etc

excellent room cleaning and room service staff

this time we used the spa

great rooftop bar and food

the addition of the bar next door for a lovely breakfast was also fabulous

lovely staff who gave us an early check in and fab restaurant/bar

hotel bar is lovely, and used by locals too

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the bar is also great

easy to park with ev charging too

booked that morning, specifically requesting ev charging & a room for our pet dogs via booking

hotel in good location with parking garage equipped with ev charging station

room service food was not good by any means unfortunately but we loved the woman who delivered the

comfortable large bed and pillows, excellent wifi

nice hotel and breakfast was good, ev charging available to use

room service food was poor and cold

toshiba conference, meant that bar and bistro were off limits in the evenings

like 5star uk standard room service food was rubbish charged 20 euros for black coffee didn t order cold toast and

room, location, wifi

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

the free wifi was slow and streaming only worked when downloading a movie.

wifi was not reliable on the mobile phone, but on the laptop it was really good

the garage was well managed and room service timely and

is a scope of having more variety in the breakfast buffet

great to cool down in though and bar beside it was great which was open til 10pm

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

skybar & pool a fabulous place to sit after a day of touring about

breakfast bar had a huge choice of food

great vibe. roof terrace and bar were superb.

there are ev charging points for a little extra payment

the pool is not worth it. might as well take a run or go to the gym.

pool is very small, only good for a dip to cool down & not enough sun loungers, couldn t get a

the roof top pool was much smaller than it looks with a few sun loungers on the small terrace

location, the comfort of the room

instructions to find garage and ev charging were clear

dog friendly, and with ev charging in the garage.

the shower, and slow internet connection

en though pretty much

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

no kettle in the room, breakfast too expensive, little kids pay the full price

and breakfast were not included in the price and we had to purchase 2 rooms for 2 adults and 3 kids costing over 300 euro

also a very nice gin & tonic bar in the next

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

exceeded my expectations, the food, the gym the lobby, the location, the bedroom, honestly would highly recommend

i got the same excellent service from the restaurant staff and room service

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

room service was fast and excellent

often, there was no one serving at the bar, maybe dealing with room service but annoying when you're trying to get a drink

kids screaming in the hallway which the hotel can’t control but yes a bit noisy

lots of lovely fresh ingredients for a lovely filling breakfast

the staff were excellent as was the breakfast

good breakfast, nice staff, good location near the central bus station

great breakfast. very comfortable hotel, cool and quirky decor.

the breakfast was delicious at a reasonable price of 8€

surroundings staff simply brilliant breakfast choice incredible attention to detail staff anticipate your every requirement, car was at

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant menu available in room, spa area not fully functional

there was a charge for spa usage incorrectly applied to our room

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel