easy parking

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

we had room 404, kitchen was well equipped with kettle

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the heated pool, in cloudy days, was very appreciated by us all, specially the children

the pool and the whole territory were beautifully maintained

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

breakfast as far as fruits could have been a bit more varied, and there was no wine in the honesty

very good freshly prepared breakfast provided

the kitchen in the room

the accommodation is excellent and the breakfast was very good

nice garden and pool. close to bilbao. bathroom brand new and clean.

pool

pool not available, but present on photos

the pool was lovely as well

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

all aspects superb. an ev charge point an added bonus

the kids enjoyed the snooker table

gym not a part of the hotel but massive with excellent spa area

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the view into the city from the bar area is incredible esp at night

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

gym equipment was very old

no gym, no pool, tiny rooms, service is average.

room service is a huge plus

wifi in the room was not consistent, really poor

evening menu was limited in the restaurant but the lobby bar served good food.

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

location, view, cleanliness, helpful staff and a great breakfast

room service at night came within 20 minutes as i had been notified

gym was

garage parking was expensive but included ev charging

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

nice room, great restaurant and bar with wonderful balcony

also, there was the bonus of an ev charger in the hotel car park

room was gorgeous. breakfast was very tasty. cocktails were amazing.

staff very friendly location could not be better breakfast food and room wonderful

in addition charge 4 eur for each room service

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

the terrace bar on the seventh floor was a great place for an pre dinner drink and

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

great location. fabulous friendly staff. great bar & restaurant next door.

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

the addition of the bar next door for a lovely breakfast was also fabulous

booked that morning, specifically requesting ev charging & a room for our pet dogs via booking

hotel in good location with parking garage equipped with ev charging station

easy to park with ev charging too

there was no room service for food etc in the advertised time as the cook was sick

gym is included until 10pm

nice hotel and breakfast was good, ev charging available to use

friendly staff, also towards our kids

t plenty of excellent alternatives close by, so

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

early check in

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

wifi connection was strong and reliable

wifi was free and stable

great gym great staff beautiful hotel awesome location exceeded all expectations for sure.

a sumptuous and luxurious hotel experience with outstanding customer service and a delicious breakfast

the gym, the entrance, the spa

great gym and spa facilities and fantastic breakfast

lovely friendly staff and nice gym

gym is great as well, staff is friendly

great to cool down in though and bar beside it was great which was open til 10pm

there are ev charging points for a little extra payment

wifi was slow for us and the pillows could have been better

wifi was not the best

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

ay from the kids ), breakfast delicious, wonderful location

dog friendly, and with ev charging in the garage.

instructions to find garage and ev charging were clear

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

helpful staff, very good free wifi, good breakfast, spacy room

could order room service outside restaurant hour e