front of house staff exceptional- well done. dip in the roof top pool - all spotless

breakfast bar had a huge choice of food

the gym, the entrance, the spa

the pool, gym, and spa are amazing

no bar service after 9pm

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

great location. fabulous friendly staff. great bar & restaurant next door.

hotel bar is lovely, and used by locals too

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

lovely staff who gave us an early check in and fab restaurant/bar

easy to park with ev charging too

booked that morning, specifically requesting ev charging & a room for our pet dogs via booking

hotel in good location with parking garage equipped with ev charging station

excellent staff, efficient air conditioning and wifi

our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids

ere they provide towels, water, and even apples), staff was nice

clean, friendly staff, perfect location, gym 24 hours by your room key.

super hotel with very good breakfast, gym, surroundings etc. nice staff

location & breakfast

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have ever come across

all aspects superb. an ev charge point an added bonus

the wifi was also very poor

gym and spa are excellent

public areas were good and the bar prices were very reasonable

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

excellent pre booked underground car parking with the added bonus (for us) of two tesla ev charge points

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

the breakfast was expensive

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

the breakfast was fantastic.

no food available, not even room service after 2300

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

location and the roof top. staff were friendly and the bar was excellent

the various restaurants the location the room service

gym equipment was very old

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

garage parking was expensive but included ev charging

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

nice room, great restaurant and bar with wonderful balcony

lovely bar terrace where we sat later and had sundowners

spa was not easy to reach, warm red wine at the bar

great rooftop bar and food

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

excellent room cleaning and room service staff

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

there are ev charging points for a little extra payment

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very, very minor point

4* hotel with proper service, great comfort, good food, delicious healthy breakfast, great little gym, and not stunning but nice views

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

about the size of 2 double beds, when there’s kids in the pool it’s not at all relaxing

modern, large rooms, excellent facilities, good location near to bus station, late check out time, company

surprisingly there was also a gym (could not find that info)

clean great breakfast lovely staff

(my rooms is larger than my kids’

the included breakfast was good as was the salad we had in the bar one evening

dog friendly, and with ev charging in the garage.

instructions to find garage and ev charging were clear

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

- excellent breakfast - good wifi - gym was ok - free water in the

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

continental breakfast was good with lots of choice

good breakfast. too dark in room suggest white paint

good breakfast, nice staff, good location near the central bus station

the breakfast was delicious at a reasonable price of 8€

lots of lovely fresh ingredients for a lovely filling breakfast

nice hotel and breakfast was good, ev charging available to use

pool is rather small - no place to sit while the kids

great location with park and playground on the doorstep for kids

rooftop pool paired with the spa facilities were great

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

there was no room service menu in the room and no wifi instructions

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

the room service menu says kitchen open until 4 pm, but when trying to place an order at 3 pm they tell

very thoughtful stallf, allowed us to do an early check in and a laye checkout

also, there was the bonus of an ev charger in the hotel car park

nice garden and pool. close to bilbao. bathroom brand new and clean.

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

pool

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

pool gardens fact that it was very very dog friendly . house location

breakfast was delicious

very nice breakfast

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

pool was very nice

the kitchen has everything you might need

surroundings staff simply brilliant breakfast choice incredible attention to detail staff anticipate your every requirement, car was at

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant menu available in room, spa area not fully functional

there was a charge for spa usage incorrectly applied to our room

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had