the pool and the whole territory were beautifully maintained

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the heated pool, in cloudy days, was very appreciated by us all, specially the children

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

we had room 404, kitchen was well equipped with kettle

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

breakfast was perfect and very tasty, served on the table with sweet and savoury options

as others are reporting, the breakfast is a lovely touch

what a great hospitality. very nice breakfast. superb setting

driving to durango means severe parking issues and no alcoholic drink possible

the breakfast is very good and the couple who regent the lace are very friendly and always ready to

easy parking

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

very nice breakfast

kitchen equipped with all the basics, and all were usable

the kitchen has everything you might need

we enjoyed the pool - plenty of sun loungers

all aspects superb. an ev charge point an added bonus

gym and spa are excellent

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi only worked in the lobby, not the bedrooms

everything is close by with many kids play areas

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

pool not available, but present on photos

pool

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

lovely staff who gave us an early check in and fab restaurant/bar

hotel bar is lovely, and used by locals too

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the addition of the bar next door for a lovely breakfast was also fabulous

lobby bar was comfortable. service was excellent. breakfast was great.

staff, facilated an early check in and always available to answer questions

excellent breakfast and tipps from receptionist; close to main atrractions and metro

bar area lovely and service excellent

room service was below par the shower had mold on the sides and the drain was semi clogged and

the restaurant & bar staff also is very friendly & the chef is excellent

room service was prompt and absolutely delicious, and the location couldn t be better just a

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

very comfortable room, quick friendly service. restaurant & room service very good.

nice coffee lounge and bar and very good restaurant, reasonably priced

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

the gym, the entrance, the spa

lovely friendly staff and nice gym

great gym and spa facilities and fantastic breakfast

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

garage parking was expensive but included ev charging

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

bar could have stayed open longer

lovely bar terrace where we sat later and had sundowners

hotel in good location with parking garage equipped with ev charging station

booked that morning, specifically requesting ev charging & a room for our pet dogs via booking

easy to park with ev charging too

room service food was not good by any means unfortunately but we loved the woman who delivered the

there is a small bar and a comfortable terrace area for a late evening drink

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

loved that the hotel is across the street from the guggenheim! loved the room service!

ridiculously overpriced diabolical hotel no hotel bar open no room service empty mini bar no satellite tv extremely dated rooms paid so much extra for a terrace

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

room, spatious and comfortable location is perfect rooftop wonderfull great gym and