accommodating staff, a comfy bed that was wonderful to just lie on for hours at a time, excellent wifi, and a

there are various evening events in the bar area most nights eg music, bingo, quiz

the hotel has a lovely pub and restaurant, great outdoor space suitable for children, free parking on premises

parking was a bit disorganized but we worked it out

pet-friendly policy is great

good breakfast and evening meals in a well controlled environment

particular lorna in the family and pet friendly lounge bar was very child friendly she asked my 5 year old

food was lovely, breakfast, evening meal, especially the sea bass on crushed potatoes with garlic and prawns

i ate in the bar twice , rump of lamb and roast beef dinners were both excellent

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an

comfort, good parking ,friendly staff, nice quiet lounge, pleasant terraces and

car park was a bit of an issue as the result of selfish parking

it met all our requirements very friendly staff good location easy parking.

lovely breakfast and very very very helpful staff - i left my pillow and the lovely receptionist ran to

the wifi in our room was a bit flaky, but very good in the public areas.

pool table was great for the kids when the weather was bad

comfortable bar and great grassy area by the sea, gated to keep dogs and young kids in

excellent dinner and breakfast, superb selection of single malts on offer at the whisky bar

the property had parking and our room had an exceptional sea view

most accommodating for pets and extremely pet friendly

the hotel was excellent value for money, and room service was very efficient

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adjacent to glasgow airport, and the 24/hr check in and late check out (12pm) made this a very comfortable and

early check in. arrived at 8am. to room around 1pm

location, perfect for very early check in at airport

friendly staff, very clean and modern, good wifi and facilities. good breakfast

so we arrived and the air conditioning leaked all over the kids bed

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

walking distance to the airport which was helpful with two small kids

kids slept all night no problem too and breakfast was really

restuarant part of noisy bar area

the parking facilities are to the rear of the hotel which was a relief for us with the motorbikes, and

room service for breakfast, was amazing

arrival was organised well in advance very polite and helpful staff from front desk bar spa even room service

food was also terrific, and the bedroom was very nice indeed - great bathroom (amazing shower), wifi was good

lovely comfy room, room service was excellent as was breakfast

very nice hotel, room service was good aswell and food very hot on arrival

staff friendly food quality parking ample rooms and tv great

also ordered room service which was lovely

food for room service was particularly good, room was lovely and decor tasteful

took another 30min to arrange rooms it was 1am with kids so not to good

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

the spa wasn't open but i hope in the future it will be

the breakfast is really nice and the room was clean

we didn't have dinner as we were going to be late and there was no availability but we had breakfast which was

room. easy parking

on point and always attentive if you wanted to order more drinks , the room was outstanding , the breakfast was

close to everything but with the easy parking, fabulous breakfast and amazing rooms

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

good location for why was at glasgow, parking was great, easy checkin and checkout

staff good plus easy parking

of free parking and room was very good and comfortable bed

there was no problem with the wifi connection either

wifi could improve

the breakfast is excellent, nice rooms and kind staff. it's really helpful to have parking.

near station for train into glasgow central. free parking.0

extremely comfortable bed and room. loved the spa bath. staff very accommodating.

the food and service were amazing dinner was delicious and so was the buffet breakfast

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the

constant noise outside the room the room service ended too early

very accommodating for our pet beagle building in a superb location.

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

selected this castle hotel because the kids really wanted to stay in a castle

also we had trouble getting a wifi signal in our room

pool and gym

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

fantastic location pet freindly and very accomodating

it is so friendly aand the kids have so much fun, and nobody bothes them

get wifi in our room (well it was very intermittent)

was not easy to access free wifi

room was spacious. facilities was brilliant. gym and pool as part of our room price.

lady who manages breakfast is wonderful.

lovely pool with floats for kids to play with and nice steam room and sauna

wifi wasn t easily accessible

late check out is a real bonus too

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will

enjoyed a swim in the pool in the morning

clean and professional service. i was able to get early check in

nikos on reception was so lovely and christopher at the bar was great

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

small desk was handy and the wifi worked great in our room

strong wifi, modern bathrooms, everything very clean, car parking provides

and off street parking at the rear of the property out of site from the main road

there is good wifi and parking

friendly staff, free wifi and parking

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

the cooked breakfast was delicious and there were other options too

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

issues with the wifi on the morning of the check out

reception, bar & housekeeping staff all friendly and helpful 5*

my husband didn't like the bar bill!

the room service and location

reception desk staff, the breakfast room service staff, the cleaning staff, all were very friendly and

shower ran hot then cold. room next to laundry so smell in hall was not great.

lovely food and great selection on kids menu which is most unusual

wifi is a bit slower than i like but, hey i had a book to read so not the end of the world

we got an early check in and a late check out

we got an early check in and a late check out

room could have done with redecoration and wifi was patchy.

breakfast available at extra cost if not already in your

quality extremely poor, pet friendly so was kept awake by barking dogs

location is close to bars/shops/ leisure/casino

cinema next door and casino across the car park - we didn t go so couldn t recommend/comment on that

very clean & secure, comfy bed too & a late check out was great

bad anxiety feel so secure and safe and explained things when i asked the room was beautiful my kids felt like

hotel noisy with people coming and going about kids running up and done the corridors

wifi in room was a bit variable

to concert venue, good size bedroom, comfortable bed, pet friendly , liked the automatic lighting when i got up

the wifi was open network rather than password, which was not safe enough to use with my work laptop so

location was perfect for attending hyrdo with 2 kids

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for

the bar staff were lovely and accommodating when i asked to borrow a champagne glass

location and pet policy

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

wifi was perfect

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

i asked for laundry services and he didn't know the price or how the service works

some tv channels not connecting aerial issues or wifi

had a lovely pizza from room service i excellent breakfast

my husband is in a wheelchair and we were made aware that on booking we couldn t have a pet friendly room

there was not a single room service in entire week. and they don't provide soap.

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

the reality was a selection of processed food, bar a bowl of fruit

breakfast was amazing

facilities had a bar but you couldn t order a drink from it - you were required to buy an entire bottle of

wifi in the room was a bit unreliable (although there is alternative wifi upstairs which may have

great breakfast!!! local park close for kids.

the wifi was really fast, which when you don't watch a lot of tv is a bonus, the bed was so comfy too

wifi wasn t great

great staff, location, wifi, breakfast. will stay here again for sure!

girl helped us out with an early check in.

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

rowing machine broken in gym.

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

place, great bed, great bathroom, very nice food and room service

wifi was slow at times

i had to help the kids every time

the wifi worked without any problem, as did the shower

the free wifi was good as well, and very close to the ovo

only thing i would say is having the wifi code in all the rooms, that s about it really, there is nothing i

wifi bit slow, room and facilities slightly tired, 25 extra for a dog even though quite expensive

also next to a noisy laundry room

the ladies toilet in the bar was out of use, also said the free wifi was only in the public areas

suitable parking, no lounge area that is family friendly, on-site dinning not great for kids

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

great gym facilities

push to pay for wifi.

pool, gym and parking were great

no swimming pool open

love the late check out time too as can have a lye in after breakfast

guest came and asked us for the wifi password at 23:45 at night

breakfast was nicely cooked,

peaful lication with nice restaurants and tge botanic park for kids

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

the staff were really friendly and helpful. freshly cooked breakfast

they have a car park underground so i wasn t worried about my car, and the hotel had a 24/7 room service and

room service was quick

that wifi in room would be expensive extra which is really quite bad in this era.

lack of food late in the evening and room service was disappointing

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made

a net in the window as im sure the opposite house could see in when i pulled the curtain wifi code didn't work

wifi connects is superb, there are several hotspot, at least one on every floor

the wifi was very slow.

wifi could ve been stronger in my room

good wifi

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

free wifi only in public area

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we

wifi code wasn't given so had to go down to reception

wifi signal was weak.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

the wifi didn t work in my room

there's also a nice, clean common room, reliable wifi, and a coffee dispenser downstairs which was appreciated

huge room with a desk space to work at and jarringly fast wifi

loved the music theme and the music played in bar area

wifi and casting to tv was an added benefit

great early check in of 2pm and late check out of midday which really makes the difference

easy check in late check out late bar helpful staff

also a great informal type breakfast

the sleeping arrangement for kids was very uncomfortable.

the gym had everything needed for a good morning workout

criticism is that there was no hand wash and only one small bar of soap

some room service trays left at our door when we checked into the room

it had a great bar and restaurant and was open quiet late which suited

shower was great. bed comfy. good room service

for price this was superb as cracking breakfast thrown in also which was really nice

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot

the wifi was good

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

excellent breakfast. lovely rooms and very central

could hear the guests kids upstairs but you can't have everything in life !

good bar area

breakfast offered

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been

24hr gym available which was great

wifi and data in room was a little spotty but this is just nitpicking

all loved the full look of the hotel, the smart side of thinking were a massive hit with the kids

very nice hotel. well appointed. good bed and bathroom. excellent breakfast

cleaned and confortable, good breakfast

we really enjoyed the food when we ordered room service twice

had laundry room door open at 7

price was inflated due to the open golf being on at troon.

wifi terrible

the girl who served us in the bar and brought our room service up was so lovely and chatty

room service and the fact you don't have to walk past the reception desk when you're back from a 2

easy access to the room (no elevator, with kids and luggage can be annoying)

working wifi in our original room

although room service is advertised there is no apparent kitchen from whence said food could be prepared so

wifi only

tv was hard to use, wifi didn t work for half the stay

wifi worked ok. bedding was clean.

wifi free but tv kept cutting off

the staff allowed me early check in which i really appreciate.

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with

we had an executive room so early check in and late check out with access to the executive lounge

breakfast was beautiful and room service was great

the room a bit stuffy and had strong odor cause it was a pet-friendly hotel

pool table for kids

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage

the room service didn't work

breakfast was exceptional

lovely and clean, comfortable room and bed. lovely breakfast . good location

wifi was very good at the hotel

the cctv, and then they said they didnt check the cctv because they couldn't and that it was kids and they chased

there was also no information in the room for things like the ac, wifi

breakfast was absolutely gorgeous, the staff were incredibly helpful and the room was one of the

modern room, every facility i want including a gym, everywhere was spotless

theres a gym room

the bed is very comfortable and they have a good breakfast

liked everything, perhaps a weights rack in the gym with a few bigger weights than the small ones supplied

the kitchenette was a great addition

i also liked the late check out time

wi fi not working did not pick up the laundry like they said they would

location. 24hr service bar in lobby

late check out

the only negative is that the wifi did not function, neither in the room nor in the lobby.

great location in centre of town.comfortable warm room. free parking. welcoming friendly staff.

great rate, clean, easy parking. perfect for my business stay.

the room service and food was above eny thing i've paid for in the past will come again

the rooms are clean, comfortable & well equipped & there is free wifi

helpful, room clean, spacious and comfy, free parking excellent, wifi good, only 2 criticisms; gym still not

we wish the pool was open more often but we were happy with the service

only did breakfast on one day, room service, worked perfectly

swimming pool was being refurbished

we had breakfast which was delicious and food and drinks in the bar which were also very good

disappointed that hot food ordered from kitchen incurred an extra cost

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

would have been nice to have a room service option or a cafe on site other than the upscale champagne room

the bar closed at midnight

put in had a narrow door (as if a room had been made out of a store room or something) and the wifi just didn

free wifi worked well with super easy log in

late check out to 12 was a bonus

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

good wifi, good location, friendly staff

hotel itself was clean modern and breakfast

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

also had ev charging in the parking area which is great

location, plenty of parking, lovely staff, great breakfast choice

breakfast was lovely but i preferred it when they used to do breakfast cooked to order as it was a

the price of alcohol at the bar was a little expensive.

spare bed for kids could be more confortable.

was perfect for 2 adults and 2 kids for a one night stay

view over the river at the end of the hallway is a great feature, kids loved it

the moment we walked in at 1pm we were made to feel like the only guests that mattered from early check in to

water pressure was not good at all. wifi was weak in the room

the wifi didn't really work, there was no water provided with the room

con is that you could here people in the bar nearby in the middle of the night or people walking

great room service!!

the air conditioning was very loud and the wifi (wlan) was very very slow.

plenty of parking

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

on site bar and restaurant with shops a 5 min drive away

no room service

the fact that our 3 kids had a bed each

the gym is a bit small.

arrival male receptionist was rude re enquiry about early check in

no bar atmosphere at all! big empty space going to waste! a pity

oh also the wifi was very strong

early check in

good breakfast

excellent breakfast options

a contemporary modern hotel very clean good staff and a great breakfast

of pool/ spa facilities which didnt reflect in the price

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

noisy cleaners when i had paid for late check out

only one room key worked we paid for late check out and was woken by cleaner at 11am

need free wifi

have never been disappointed with easy hotels ud83dude0drooms ,staff, clean rooms ,good showers wifi , price

paid wifi

and the pool and gym -

also accommodated is to allow an early check in

the gym was very good also and felt really relaxed using it

i was charge for early check in double to what the person in front of me was charge.

but im was not offer wifi though i paid for it

we didn't use wifi so can't comment

clean and convenient and good staff and early check in

had plenty of space everthing clean and tidy and table available for you to have something to eat wifi fast

and i couldn't watch sky news on it - i just defaulted to my tablet and connected to the free wifi though, which

early check in