lack of on site parking

the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

the sea views, the otters, the seals, the breakfast, the beer...

warm welcome, great views, excellent facilities, superb breakfast.

we had a great evening mixing in the bar with the friendly staff, residents and locals

staff were incredibly helpful - provided taxi details, advice and secured an early check in as i had to drop my bags then go

parking on site

appointed room, reception, bar and restaurant staff very pleasant

lovely decor, relaxed bar and staff were all very attentive and helpful

strong wifi in the bedrooms and throughout the hotel

only thing which is nothing really, on our first morning for full scottish breakfast we had to wait a while before it was served to us and we were raring to get out walking

good breakfast and evening meals in a well controlled environment

breakfast was well arranged and tasty with a good variety.

the bar was cosy and the restaurant food was amazing

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an amazing

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

convenient for early check in at glasgow airport. quiet and comfortable.

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

the breakfast selection could be more creative

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

really liked the quirky story behind the douglas hotel and the early check in

not aware it was a set food meal either so ate of a kids menu due to dietary requirements

michael s bar was wonderful and the food was great

parking is free and there are always spaces

great restaurant and gym and very friendly staff. rooms and facilities also excellent.

staff were lovely, place was very clean and the spa n gym was amazing

restaurant and bar area was amazing

good service comfy bed excellent breakfast and bar meals lovely

evening/night staff that worked the front desk and the second bar were outstanding

only £10 for a late check out too

the room was above the bar

fast room service

the room, the dining area, breakfast, the terrace - it was like being on a mini holiday

down by very poor wifi

wifi open, not secure

excellent breakfast, good old scottish fare just what i wanted

ample parking, good location for us as working nearby

the bar also has a great range of drinks and the cocktails were lovely

very nice hotel, room service was good aswell and food very hot on arrival

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

this is an amazing room and also had room service for breakfast which was delicious

very good breakfast, despite lockdown. room service was excellent.

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

the bar and restaurant were very good as was the food at our evening meal

on-site parking was a plus as was the short walk to the

location. wifi. space. parking. restaurant.

we would have cancelled sooner but our kids were exhausted by the time we got to the room

friendly staff who helped get an early check in

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

it would be lovely to see more choice for vegetarians on the bar menu.

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

location was perfect .. breakfast was great and the hotel was beautiful

requested) and a lovely breakfast

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

room service was efficient and quick - nothing was too much trouble

amazing room service dinner

excellent bar and restaurant

restaurant, etc) due to how busy we were with wedding, but everything we did experience

room service was excellent

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

friendly staff, nice pool and gym. friendly staff kids menu.

our kids loved the swimming pool&star bucks also

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

pool and spa facilities great

food , pool , rooms

i requested an early check in and i was so happy that this was available

breakfast was great and the hotel location for the show we went to was perfect.

breakfast comfortable room with nice design touches good river views late check out at 12

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

the bar was expensive as it cost £15 for 2 gin and tonics

the staff were really nice. the room was a great size. the wifi was excellent.

the laundry room music and construction below was very loud and annoying

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

left at 08:00 the next day to get home for kids football match

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside the room

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

great staff range of beverages in the room and lovely breakfast in the morning

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

breakfast was amazing

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff in the bar especially thomas and his boss they made us laugh all night

location was perfect, rooms were clean and got early check in

lovely bar for pre drinks

good breakfast...and early check in...

not really suitable for young kids

location and early check in was appreciated

great breakfast!!! local park close for kids.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

close to the hydro, clean rooms, friendly staff, bar open till 2am.

had emailed in advance about early check in and was told to ask on day of arrival

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

early check in and also early into breakfast as well

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

kids menu was perfect for my son though at a decent price

gym was average

location is perfect and avoids any struggles getting tired kids home

gym was too small

kids running about the corridors at midnight.

great eating, casino, bowling,

cinema, bingo, casino and decent food options 1min away

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

great breakfast

peaful lication with nice restaurants and tge botanic park for kids

breakfast was good and friendly staff

breakfast 10/10

the staff were really friendly and helpful. freshly cooked breakfast

clean comfy bed nice room excellent breakfast and staff very helpful great location

great location in a small unspoilt village. free parking, lovely staff & fab breakfast.

the only fault is the gym...it was a little dated and in need of some tlc

the gym, swimming pool, and sauna make this place very attractive

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented

00 however we were made to feel welcome and chilled in the bar until we could access our room

a great night sleep & a great breakfast in the morning before heading home and picking up the kids from their grandparents

room was very comfortable and plenty of off road parking

nothing for kids to do

location, room, good shower, wifi, outdoor spaces, garden

the wifi in the rooms was hopeless - but 4g was available

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

my son loved his custom breakfast!

very clean and comfortable. nice breakfast suitable for during this time.

very nice breakfast

first class accommodation, friendly host, excellent breakfast

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

staff room bar location all fab fir our needs

the hotel was lovely and breakfast was amazing.

overall a very great overnight stay with the kids, thanks

nice and quiet lovely breakfast excellent

lovely modern room and very kind staff. the bar was cosy for us too.

was amazing bar was not to expensive the breakfast was to die for something for everyone

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

handy for town and good parking for £10. excellent pool for kids

wifi not available free

lovely gym and spa facilities

i checked in late

quick service, spotless clean and staff were amazing with the kids

staff special mention to darren at the bar and restaurant and with his team

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made us very welcome

as always, great service, nice room, good breakfast pool and gym both well maintained

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

had to cancel wanted extra for a early check in

receptionist and helped with early check in

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

the staff were okay but they briefly lost my laundry

a laundry room or a place to dry wet clothes would be nice.

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

no laundry facilities but this is a very minor point.

t still build work in progress while visiting, no gym, no air-con): great shower, nice furniture - huge comfy bed - nice view - breakfast is ok -

second to none. good value for money, though breakfast is expensive and cuts off too early.

getting woke up at 730 am by builders staring in the window at us kids were horrified

kitchen facilities were decent too

had our two kids with us, so they used the sofa bed, but the quality of it was terrible - very old mattress and

parking across the street (discounted) with ev chargers

late check out and how comfortable the bed was

excellent central location. great bar and beer.

the bed wasn t make the other day and the room service didn t close the door correctly, when they get us new towels - there was nobody in

breakfast has everything you need/ want and bar , lounge area very comfortable

the wifi could have been a bit quicker but i managed.

the wifi could be better. should be secured and free

nice hotel, good clean room, friendly staff, delicious breakfast.

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

got early check in. lovely staff late bar late food

in the morning was a charge for food and drink for room service

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

the bar was good and the hotel was very good

great location, staff were friendly and rooms very lovely. late check out was available.

why can t guests without kids open the windows

staff were friendly especially the bar maid with long dark hair

bar not manned

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

there being a card in the room to order breakfast as room service, it was not something the hotel currently offers, however breakfast in the dining room

early check in was facilitated

they have gym too which is hardly used

room, bed and breakfast was excellent

breakfast options were wide and filling

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

there is a gym but i didn’t use it

there was no laundry or general food available. but their were eateries near by.

24hr gym available which was great

and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor expensive breakfast had a lot of options at £15 per person good free wifi very quiet and

friendly service and early check in.

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

would have been great if the hotel have coin / self operated laundry as the next available self operated laundromat is a distance away

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

luckily, it wasn't too far from the hotel, but as i was travelling alone with little kids and luggage after a very long drive, it felt like an extra challenge

was perfect for family; comfortable beds (kids loved the bunks) and great shower

price for the breakfast

expected a larger gym area, but it was perfectly serviceable.

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

gripe the gym was very small and basic for such a prestigious hotel

convenient. security. close to bars, shops, bus and train. clean. late check out

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

no room service, very cramped shower cubicle, slow check in.

wifi was not working in the rooms, only in the reception

staff were friendly and they had my room ready for me as i had requested an early check in which i really appreciated

the room service was amazing, we went out to our concert and put that we wanted room service just

bar service was great

tv wouldn't connect to the wifi

early hours of the morning when staff are starting work within the hotel which for guests with a late check out isn t great

room very noisy due to trains !! did keep kids awake

late check out on sunday breakfast hours location clean

breakfast was

45 by a laundry van that took ages to unload etc

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

the staff were able to facilitate an early check in by 60 mins.

room service ran out of pizza

room service not delivered to my room first time, apparently delivered to the room next door

breakfast had plenty of choices for both cold and hot

room service excellent

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

i requested an early check in and this was

con is that you could here people in the bar nearby in the middle of the night or people walking

bar was well stocked and staff were always happy to help

the air conditioning was very loud and the wifi

very nice allowing early check in

more menu options for room service

location by the river, very clean and tidy, clean & modern gym, great bar, good selection at buffet breakfast, comfy bed, excellent pillows

perfect location, lovely river view, clean and comfortable, good breakfast ud83dude03

would have enjoyed a greater variety of room service.

room service available at 5am

only thing that let it down a little bit was the breakfast wasn’t great at all

the only thing i would suggest is a frying pan. useful for making breakfast.

the bed is very comfortable and they have a good breakfast

the apartment was well-equipped with lots of thoughtful touches: a fully stocked kitchen with a fridge, kettle, dishwasher, microwave, cooker, and coffee machine

the facilities was also great; it had a laundry bar and a gym next door

the blind was black out which helped keep the sun out in the morning concidering we had late check out

staff did not agree for late check out even for 11am without paying £12 extra

also got late check out for 10£ fee

only one room key worked we paid for late check out and was woken by cleaner at 11am

the late check out option (£10 extra) was easy to book and well worth

i know it can get very busy but reception and room service need to take calls more often as we had to go down to reception to ask everything on

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities excellent and breakfast

welcoming friendly staff. great location. big rooms. room service was lovely.

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities excellent and breakfast

it puts me off booking with hilton again i am also still waiting on a reply to my request for an early check in, the room was fine the experience was poor

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

we stayed over christmas and they were very attentive and excellent in accommodating the kids

and great breakfast

the sofa bed for kids kept sinking so kids got a bit scared

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well