the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

great view of lake, and the breakfast was fantastic

breakfast and staff service

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

giant swimmingpool perfect both for swimmers and for little kids

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security at entrance gate of the hotel

the spa has great services and their massages are truly repairing

i enjoyed the room and the pool and gardens.

amazing place, fountains, garden, pool, comfortable rooms

the pool area, the pristine hacienda, the surroundings.

property was beautiful! staff was friendly. pool was great. 10/10

we enjoyed walks around the grounds and were able to take time to use the pool several times

facilities are great, food is good (a little bit pricey) but the spa is excellent

gym and pool are good

beautiful swimming pool and jacuzzi

swimming pool, cleanless

awesome pool and jacuzzi

they offered us the spa to change as they did not have the room ready

the property is clean it was good wifi connection

pool is the best part

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

breakfast was very good and the food was delicious

liked the garden and the location and the breakfast

the way they have the fountain and pool

rooms are clean and cosy. the breakfast is really good.

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

good wifi throughout

there is parking inside the hotel and the breakfast is quite good

amazing breakfast and gardens

and huge breakfast

and there is this pool with saltwater that was only gor us during the time we were there

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

the swimming pools were ideal for the kids and they meet lots of other kids

the building and location and pool.

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

need mosquito spray for any meals etc by the pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

old building with gorgeous garden and pool

you re driving a vehicle) and the parking lot is insufficient for the number of rooms

and to top it all off, a fantastic breakfast was included

parking is limited

they gave us only two breakfast and we were three persons.

very green with a small pool and restaurant

pool was a bir run down, with little space to sit

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

parking area too small and you should leave your keys

staff, pool and bar

breakfast tasted salty both times

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

added bonus - made new friends by the pool

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

the garden and pool area were very nice.