the pool

the butterfly theme, the gym was small but good enough to do my morning workout

enjoyed the gym and the coffee machine in the room

very limited snack/coffee bar. tiny gym with limited equipment

gym

nice rooms, comfortable beds, gym, outside terrace to relax or get a drink, friendly staff, good location for sightseeing beverly

(my kids didn't tell me until we checked out)

pretty good but there’s no breakfast and the gym is sorta small and in the morning sounds of planes landing leak

here with my 2 kids (11 &13) and they loved it

water refill is available at the gym on 2nd floor and just available there; it would be nice if there's a water machine on every

the complex is u shaped with parking inside the u, not on the street

one thing i really like about this hotel is the parking

only 1 device per guest allowed on wifi.

the wifi is available, but not particularly strong, so we were unable to engage

very friendly service! all rooms are new and clean. free parking and only $6 uber to universal

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

wifi was extremely weak in the room, in fact not workable

room service

wifi in the room didnt really work resulting having to pay for data through my mobile company

boutique hotel, we always stay at the garland when visiting our kids who live in sherman oaks

there is a jacuzzi for the kids and a separate one for adults

was good for me and my kids 11,13 for one night

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we arrived expecting to check in early i was

he saw we had 5 adults and little kids so he gave us a room with an extra bed

when others came later, they were very loud upstairs and kept my kids awake

friendly staff, clean room, accommodated us nicely with early check in and late check out

was great,kids loved that we were at the top of the floor

paying so much i still had to pay for wifi which didn t really work very well as the connection was

very nice staff and lovely and quiet bar area on the 1st floor

my kids loved the pool and convenience of bar was amazing for me

location was great gym is very nice

the pool was amazing

they lied about the free breakfast as advertised on the website and inside the room

the pool was open till 10pm which gave us more time to enjoy it

we didn't eat breakfast.

false advertisement about continental breakfast, needs a little tlc in rooms

breakfast until 10a, across the street from a target/cvs, near freeway entrance/exit, lobby doors

exceptional breakfast

parking and breakfast are included which is rare in la

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

staff being flexible with early check in clean rooms.

really an issue, but it says it comes with breakfast but really it is really yummy pastries

breakfast and location were great

also, the facility has 24hrs free coffee and free pastries at breakfast

it is comfortable, clean and a great swimming pool. the staff is amazing and friendly

lovely rooms and pool was a bonus

room service breakfast - eggs benedict s were clear yelly like- i called down and they send up

found bed bugs on the gym towel

was a child dance convention or competition or something and the place was crawling with kids and moms

staff was exceptional and the shuttle guy was so nice

snack machines would ve been great. restaurant and room service are pretty expensive.

the spa was never open for walk-ins

stunning property with a rooftop restaurant and bar with bird's eye view of la

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

the customer service and they were very flexible with early check in

they charge $7 extra just to bring you room service

safe parking always clean secure property

there is limited parking available but during my 10days stay i never had to park on the street

parking lots are very good, the two women who are in charge of cleaning, very attentive in the

wifi was stable and good

parking very gated community

room service was very fast and food very tasty

room is so spacious it has a king size bed and a living room with a dining table and kitchen counter, which is very nice

the pool and location

only downside the nicest pool is not heated

we were given comp passes for drinks and get a free pedicure

one had been beaten up by her customer and had scratches all over her body, she told our kids nanny that she d been doing cocaine with him and another prostitute at the hotel

the gym was also well equipped and

pool...food...location and entire staff was very friendly and not pretentious.

service, allowed early check in, drinks coupons for my boyfriends birthday, awesome staff and

every thing from valet to reception to house keeping to breakfast absolutely exceptional

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

restaurants and pavillions super market if you want to get some supplies pool was small but our 3 kids loved it roof top was great - fantastic view and

the food was excellent and the views from the rooftop bar were amazing

my kids hated the smell

could not sit comfortably on couch kids preferred the

and shops each with a unique feel), beautiful rooms with sitting areas, an gorgeous rooftop pool and tennis court with the best views of la i have ever seen

after a long flight from australia we received an early check in and choice of suites including an upgrade for free

pool bar should be open during week days

nice little bar and restaurant

were school parties there which meant kids running around very loudly in reception

we received world class treatment from every employee we encountered from the valet to bar staff to front desk

small parking in the security area. low signal wifi.

wifi was horrible and 95% of the time you couldn't log on

no room service

tv didn't work in one of our rooms and kept going out due to poor wifi in the other two rooms

loved the amount of parking and how clean the facility was.

the room is huge and has a kitchen and balcony with killer view.

a little kitchen with a refrigerator was helpful to store drinks, microwave items etc

the view was amazing and the room was clean and big even a kitchen area

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

had a yuca bar in a corner room across our room

however the one on the bed cover was of the kind that would stay even after several times in the laundry

close to public transport, laundry mat and food supermarket.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

traveled as a family with our kids and we loved all of the guitar shops nearby

the shower has no privacy if you have your teen kids with you in the room

the only downside was the laundry machines that just accept coins

room service didn t answer the phone and wasn t easy to get service on the roof deck

good location for pride, rooftop bar was nice, friendly staff

you could easily stay for a week - access to the laundry was

- absurd tourist fee

tight parking, and they served continental breakfast late.

continental breakfast is included and consists of cereal, crackers and coffee - a few of the other guests were

they offer a small free breakfast in the morning and they don't bother you, if you need or would like something just ask

we were asked to pay an early check in fee after we had already checked in

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

breakfast wasn't for me but the kids liked it

the bed is not clean,good thing i brought blankets for kids and cover

unsafe for kids

my kids were content with breakfast choices

good hot water and excellent breakfast

you can reach some cool restaurants/bars/shopping areas by foot

of room and the gym were not to standard

the first time there was a serious laundry problem but the hotel management did the right thing and so i decided to overlook it and

breakfast and location was very good. it was quite central to friends and restaurants i went to.

gym is really small. but thats just a small remark

cute stylish boutique hotel with great pool and great bar services

poolside burgers, anyone

design, comfortable nice room, very nice pool and bar area, nice helpful staff, delicious breakfast

rooms were great, staff friendly and so helpful and the pool area was an oasis in

loved the fact there was a coffee bar in the lobby

friendly staff and helped me with early check in.

the pool only gets a few hours of sunshine on it during the day and was cold as ice

no outside seating except in the pool area that closed about 8pm.

the pool was open very late and they cleaned my room

the pool and room.

the swimming pool and closeness to everything good, the train, hollywood blvd

the bed was big and fits me and my two kids comfortably

lovely rooftop pool with fantastic views

when i later asked about some basic information

loved the mini bar which is rare for hotels today

the lobby had a very nice smell, and i loved that there is a bar in the lobby

the room is very comfortable and nice to be in. wifi is very good.