staff, superb rooms and brilliant rooftop pool bar

loved the hotel, the daily room service and the pool it was a great place to stay!

paid wifi was kind of a huge bummer

if you are with younger kids is not comfortable at all

and i had two tired kids who had been traveling all day

hotel charged a mandatory $21 fee for wifi and amentities

-fast delivery room service

position in beverly hills, nice sized room, comfortable bed, good wifi even in the bedroom and a pleasant check

does not offer in house dining facilities and does not have a restaurant or room service

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never

the rooftop pool is lovely although a little cramped

not enough staff around the pool

i hang up and waited about 30 min, then i called back again , they said they informed the room service, waited

they make you pay wifi from your 3rd device ( meaning 2 phones and you have to pay a wifi fee if you need to

before go to gym i drink coffee every morning, i called the receptionist to see if there was any coffee makers

wifi in rooms and it was very slow in the reception area

communal kitchen handy

no wifi in the room and no phone

common area kitchen with fridge, microwave and table

bring your own coffee to make in their kitchen.

staff was attentive and friendly. room service was quick and quality was great.

room service was extremely overpriced for what was offered food wise

i was on my honeymoon and they gave me a suit with gym

the staff was slow, waited 15 minutes to get a drink at the bar and at breakfast it took a while to get my bill

no mini bar whatsoever and in room dining menu not that exciting

pool needs a facelift

lobby bar & restaurant

the gym is completely bare and didn't even have dumbbells or space for a workout

pool area clean and tidy

laundry was drying in public space overnight

on site italian restaurant is very cool with fab food and a bar if you only want a cocktail at the

me about the property and the welcome cocktail (i could get a prosecco or a soft drink) at the bar in the adorable

location-beverly hills, difficult to park, tv worked intermittently, wifi did not work

great cable tv and wifi service with stable signals

bar staff were great

bed, great location and amazing that we got to use the pool at the sister hotel just round the corner

and a note to the hotel - you may want to take away a picture of the pool as this is not hotel's pool or put

and you had to get ice from the bar if it was open or the front desk

as well as the gym

likewise, gym facilities are located in the sister hotel

stunning lobby, pool and bar area

service was sorely lacking. food options minimal. no coffee in room. no room service.

waited 30 mins at check in, couldn t get bar tv to work for world cup, breakfast orders messed up

aside from the lobby and decent room service -not much

you can reach some cool restaurants/bars/shopping areas by foot

the rooms are in great condition, the bar at the pool level is very good.

public facilities such as gym, pool, lobby were great. room was disappointing and shabby.

a glass of milk (for adding to tea) could only be ordered through room service and cost $8 + tip

wifi limited to public areas pool and restaurant close on the early side

this is a big hotel they have done a good job of making it not feel big - the pool is great for lunch

pool was a bit small and it'd be nice to have some 'adult hours' without kids

pool was a bit small and it'd be nice to have some 'adult hours' without kids

pool was great for the kids and the espresso martinis made at the bar were superb

as well as the wifi, it wasn t available to us

pool, some of the staff were great, gym they gave me a late check out which i really appreciated as i was doing

had trouble connecting to wifi

my kids hated the smell

rooms are big and spacious there is a laundry in the property which makes it great for longer stays

the pool is a nice area to relax in late afternoons

it had a small kitchen with a microwave, 2 huge tvs and a fireplace

lighting, slow wifi

arrived early 5am from overseas the majority of people don’t care they save our things and allow us to a

the pool was not heated. bummer....

wifi was stupid slow, couldn't even use it

so nice to have the pool to come back to in the afternoon

the pool rest rooms were out of action as they are refurbishing the area, this was a great

accomodating staff: gave us a late check out of 4pm without extra charge - large rooms, often a family of 4 is

cheap toilet paper in the bathrooms. expensive room service. slow service at the pool.

good gym

more selections for kids at breafast

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

good restaurant and great rooftop bar and pool

great lobby bar especially on weekend

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (their milk bread and onion

fireplace in room was not functional

the rooftop pool and bar area is a little small, so getting a space is a bit of a premium, but the views are

the pool isn't very nice

pool bar should be open during week days

after a long flight from australia we received an early check in and choice of suites including an upgrade for

is listed as a pet friendly hotel, but actually charges a $200 pet fee upon arrival

be honest, the room service food wasn't that great nor was it worth the price that they charged to have room

space of our room class was very big, and the quality of the gym and the restaurant/food was amazing

and bar were great

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

very clean had cameras outside the building and parking was easy

the parking is not open

were told if there were no parking spaces we d have to park on the street after we checked in which is not

i ordered room service twice for breakfast and enjoyed the butter milk pancakes as well as the french toast

beautiful pool

pool was very nicely heated and warm even on windier days room service was delicious and great portion sizes

room were brand new with all the facilities dining area sitting room and of course the kitchen, we were so

excellent view. spa pools are awesome

clean and so comfortable to stay there with kids and is so quiet and have your own parking spot in front of your

parking in front of the room

tiny houses with parking in front, adds to the feel of more privacy

parking next to your door

i requested not to have room service yet they still came every day

the pool couldn't be used by kids at certain times - this info should have been made available at booking

room was amazing a suite with a separate lounge ,kitchen and a little office, great shower and space for toiletries

the pool couldn't be used by kids at certain times - this info should have been made available at booking

we ordered chicken soup room service one night - the soup was terrible.

kids can use pool until 1pm

the hotel s interior is simply stunning, and the rooftop pool is a real highlight

preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as

bar staff, pool staff, valet, bell staff and front desk staff

the hotel staff was delightful and helpful, the gym was great and the room was terrific and luxe

the customer service and they were very flexible with early check in

restaurant and bar are superb too

might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed for

the property offered spa services, a hot tub, sauna etc

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that

updated. clean. stylish. friendly staff. nice patio. good breakfast.

the complimentary breakfast was super tasty and felt a bit more special than your typical hotel breakfast

no on-site laundry that can be completed same-day

breakfast was much nicer than most included breakfasts

breakfast was only for two and not many choices. pet fee was a surprise.

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

wifi was cryptic and required a separate trip to front desk

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

the wifi was very hard to connect -they have 4 options and i had to try each over and over until one

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

we especially appreciated a smoking room with a balcony

lot of food options and parking available

stairs were unexpected with no elevator and the parking was pretty bad because of the chinese restaurant attached

luggage storage, dirty, smell of cigarettes in the room even in the non-smoking ones, holes in the

quick and easy, parking plentiful

the breakfast was exceptional

even though i never got the chance to eat it, i like that free breakfast is an option for visitors

did not have the breakfast as i was fasting pre-surgical procedure that morning.

clean room, very nice amenities, good breakfast, helpful staff

location and breakfast

the shower has no privacy if you have your teen kids with you in the room

close to public transport, laundry mat and food supermarket.

conditioning unit - only had off or hurricane mode (on/ auto which were effectively the same) wifi dropped

only only downfall was that there isn't a restaurant on site or room service

the shower has no privacy if you have your teen kids with you in the room

the restaurant downstairs was lovely for breakfast as was the bar for an early evening drink

it's been on our list since my kids began college at ucla

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

breakfast was phenomenal, we ordered room service, it was quick and mostly accurate. delicious

good gym

it is in the middle of everything yet when you re chilling by the pool area it feels like you re in a quiet

cute stylish boutique hotel with great pool and great bar services

wifi was a struggle

wifi didn t reach out room in the back area well, needs to be upgraded

lovely staff and pool - top location, good cocktails

excellent wifi

of motels, lots of trash outside, and many odd people hanging about, but the aircon worked and wifi superfast

good position good price wifi

no wifi and i left there with horrific bug bites. there was an unpleasant smell in the room too.

excellent wifi.

the pool was open very late and they cleaned my room

wifi was amazing. room was comfy.

the pool only gets a few hours of sunshine on it during the day and was cold as ice

wifi worked as it should, which was a relief in view of other amenities not being up to par or even

i like the pool

the sink of bathroom is bad no wifi free no breakfast

people that work there were super nice and helpful - didnt have to pay for extra wifi and also showed me

wifi is very weak, and didn't meet my requirements for work - this is something that could be

you have to paid for wifi.... internet should be for free

didn't like the fact that there's no free wifi for guests

delicious mini croissants included in continental breakfast

snacks, free laundry service, free ice cream and soda machines

staff the snacks, ice cream machine and soda machine were great the kids had the best time it was such a memorable

the breakfast choices could be better, more healthy options would be nice and better coffee.

the perks of laundry, ice-cream, drinks, breakfast and ice blocks made the kids and parents very happy

parking was tight

wifi signal not the best, but everything else was perfect.

it was awesome to have free parking and was definitely one of the features that made me want to get a room here

wifi problems, hope they fix it someday

good wifi

breakfast has shortened and really not long enough

room service is horrible, you have to ask for room services and trash is being left at the exit

tight parking, and they served continental breakfast late.

breakfast because of the covid-19 but online it says that breakfast is included in the total price

staff are petty

everything: clean room, great pool, very friendly workers, they have downstairs laundry, free parking, microwave

the pool is great with the recent heatwave

loved everything: clean room, great pool, very friendly workers, they have downstairs laundry, free parking,

wifi free, but kept kicking off the internet.

pool has lovely tepid water

sheets are clean, pillows are soft and netflix/wifi is okay

i had no instruction on accessing the pool. i m sure i could have reached out, just didn t.

the view was amazing and the room was clean and big even a kitchen area

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the

informative check in, truly pet friendly to our very large dog, wonderful well priced buffet breakfast,

he gave me an early check in and an upgrade to a room that had great views of the city and the hollywood sign

our special thanks to mary anne the guest manager, also victor, morel and sandra in the lobby bar for their

room has pet urine smell, we have asked to move us to another room and the request was granted the next

lag and time difference wanted a sound sleep for my holiday to begin,, didn't realise this was a pet-friendly

wifi worked very well

parking is very convenient

room was clean, free continental breakfast in the morning was a plus

clean rooms. pretty good breakfast.

to sign into wifi and couldnt remember password and they got annoyed when i called

the limited parking.

pretty good wifi, good cable tv, firm bed.

parking is limited but the area seemed safe enough to park on the street

parking is a little hard, but the room was clean and comfortable and had everything i needed (wifi, power

parking.

the wifi was very unstable-unuseable.

problems with wifi

location , great parking, lots on great eateries in walking distance

need some fixes paint wallpaper things like that but the room was clean and they allowed us in early we needed

not good wifi connection in the room