the wifi connection in my room was very weak, being close to the airport makes it noisy!

water refill is available at the gym on 2nd floor and just available there; it would be nice if there's a water

we are going to stay here everytime we visit our kids in this area

that the hand soap was in a pump bottle on the wall next to the sink and was hard for my younger kids to reach

gym was great and breakfast was excellent

false advertisement about continental breakfast, needs a little tlc in rooms

also, the complimentary breakfast was weak

that it had a pool for the kids , and it was super close to target !

pool

there was not a lot of handicap parking

was also handy having a fully equipped laundry room (with free detergent

lots of families were enjoying the pool and the evening kids movies

swim area, gym & laundry

the pool area is awesome we had dinner and a drink the kids swam they even had a movie on in the pool area

movie night at the pool was a hit with our kids

love that we all had our own parking space and it felt very comfortable

limited parking

the breakfast was basic. room service was good.

location (near 101), specious suites, late check out option was great, staff was wonderful

if we didn't walk, it would have been a 50 dollar parking fee for the same drop off location or $25 parking

wifi not great

the wifi was a little slow but it was free so who's to complain.

the wifi worked well and the room had good air conditioning

no issues, no problem with parking

great parking, quiet, clean, great host

easy parking and good wifi

he took us in his own car to universal studios, to save us the $70 parking fee , which was a 5 min car ride

one thing i really like about this hotel is the parking

non-smoking room, free wifi, free parking, room service, toiletries, air conditioning and iron; i really had

the complex is u shaped with parking inside the u, not on the street

great location, basic room, great bakery pastry continental breakfast

awesome baked goods freshly made at breakfast

limited parking, but both times i stayed i was able to get the last slot

great pool

bad and unreliable wifi

very fond of the location and parking is super limited so if you don't want to lose a parking spot be there

horrible dirty cockroach s bums in lobby no parking horrible staff

the parking kind of sucked but it was okay as well wasn't too bad

parking, they do have onsite, but it s first come first serve since it s limited space, so

parking is first come first served

no one at desk never got wifi code

small parking lot hard to park when full

beds are a little hard and parking lot is small but we still enjoyed our stay

free decent wifi and free parking, very good location for universal studios (few min drive) and close to a

the price was good for the room the parking was small but was able to manage

great location clean and comfortable paid little extra for early check in well worth it

parking lot

the location of the room, it is in the ground floor and very appropriate for seniors and kids

was told over the phone weeks and days in advanced early check in is available at no charge, the morning we

when others came later, they were very loud upstairs and kept my kids awake

cons: gym is mediocre food is okay, nothing amazing but not bad either

pet friendly

beautiful hotel, great amenities. stayed there because you allow pets!

wifi was spotty and hard to stay connected to.

wifi was surprisingly not included in the price and costs usd$10ish for 24hrs.

so close to airport, easy walk or shuttle.

close to airport and had shuttle

this was our second time staying here with kids and we enjoyed everything from the ambiance to the room service

the kitchen was super slow and breakfast was pretty bad no matter what

free shuttle to the airport anytime it's needed

hotel is upgraded and nice, they also accommodated an early check in which was really

the pool

there is a decent gym and great outdoor relaxing area

my daughter and i enjoyed the gym and spa

a small but adorable pool that i had all to myself in the evening

they have a heated pool open until

the pool is not heated, only has snacks for purchase and no laundry facilities

the website stated they had guest laundry when we went to find it looked like a breakroom and housekeeping said

the pool could use a little cleaning, other than that no complaints!

the end of the hallway seemed like it would be quieter, it was directly across from the hotel's laundry facilities

the pool looked nice, though we didn't use it

parking is a little tight for bigger cars

small parking in the security area. low signal wifi.

wifi service was very good

room service didn't get the memo of my late checkout and walked in on me naked.

they have a great continental breakfast too i would stay there again

breakfast wasn't for me but the kids liked it

love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi

has mini fridge, has bath/shower, clean comfortable blankets. staff was very nice. free wifi.

the parking was just perfect

parking

1 parking spot, no mobile/apple pay, no towels,

parking lot was not great and the location felt removed from burbank but safe

it offered free parking.

budget motel that was clean, friendly staff, safe location, wifi, tv and a bed

location parking.

arriving there were 2 men strolling the parking lot on bikes

manager was rude to us for going to our room from the parking lot at 10 pm when we werent even

free wifi was painfully slow and dropped out too often - but an upgrade will solve that problem; also

wifi

room was clean and spacious. had a kitchen and nice amenities.

fix the pool and have staff to be able to bring more towels

and can be slippery as you walk downhill - mobile phone qr keyroom meant you need mobile data/ wifi to use it

the pool wasn't on service and my daughter was sad about it.

the wifi wasn't the best but was manageable

wifi in room, when complained we got access to the neighboring hotel's wifi, but only worked if

doesn t work wifi my room at all

wifi is a bit unstable

the second thing was the wifi was not working properly

no wifi for most of the stay

we did not get a chance to dip in the hot tub or pool

love the gym and the pool

big room, great pool area, happy hour in bar and great food, was offered a late checkout without even asking

also, i liked that they had laundry facilities

the bar didn t open till 5 pm. noon would have been nice

having free laundry services was amazing

room was a bit noisey as were over the kitchen and reception.

our room was huge just like a one bedroom apartment with a kitchen, dining area, lounge, bathroom, bedroom

both rooms had a living room, dining table and kitchen

24-hour pool

weak wifi signal

there is no room service or offers to have one

tried charging an early check in when we weren’t early

i asked him where the laundry was, as the website said that it had one

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

wifi could be a bit faster to enable video calls.

hollywood boulevard - modern hotel - big room with nice view to the hollywood sign - beautiful spa area - friendly

spotless room service fast front desk awesome

our kids loved the heated pool and lots of restaurants nearby

wifi was very fast 5

the gentleman that delivered us room service on two occasions was a wonderful man very knowledgeable and gave

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

you might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

no longer offering breakfast . tv didn t work . sporadic , slow wifi .

lack of kitchen and expensive to print.

the bed was big and fits me and my two kids comfortably

was noisy & the noise came in under the door (we rolled a towel up to seal the door) the free wifi was slow

temperature in the shower was inconsistent and the wifi was not always strong but these were not deal breakers

conditioning unit - only had off or hurricane mode (on/ auto which were effectively the same) wifi dropped

per night with no breakfast or pool

the shower has no privacy if you have your teen kids with you in the room

traveled as a family with our kids and we loved all of the guitar shops nearby

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close

loved the fact there was a coffee bar in the lobby

it is in the middle of everything yet when you re chilling by the pool area it feels like you re in a quiet

rooms were great, staff friendly and so helpful and the pool area was an oasis in

dance/party music played in the pool area

1/2hrs as our rooms weren t ready until 5:15pm- not ok when arriving from a long flight with 6 kids

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session

bar staff, pool staff, valet, bell staff and front desk staff

they charge $7 extra just to bring you room service (delivery charge

the spa was amazing! i loved the pool!

the gym was small but good

gym

arriving and didn t get to experience the pool as apparently it closes at 6pm for swimming and kids even though

the pool couldn't be used by kids at certain times - this info should have been made available at booking

a full on pool party, now if it was just the adults, it would ve been a blast but we had the kids and the

unfortunately regarding room service we ordered breakfast to the room but the french toast was burnt

of motels, lots of trash outside, and many odd people hanging about, but the aircon worked and wifi superfast

no wifi and i left there with horrific bug bites. there was an unpleasant smell in the room too.

has ac, small fridge and i also was able to use the wifi there, i brought my laptop so that was great

friendly staff and helped me with early check in.

bag showerhead was broken no shower curtain lining weird debris everywhere like metal springs wifi was

no outside seating except in the pool area that closed about 8pm.

i like the pool

wifi was not working, our room had a broken door lock

that pool was open

it had a pool

you have to paid for wifi.... internet should be for free

the wifi connection was terrible from inside the room

people that work there were super nice and helpful - didnt have to pay for extra wifi and also showed me

wifi should be provided according to number of booked occupancy we were 4 and got only 2 passwords

the sink of bathroom is bad no wifi free no breakfast

lack of room service

the rooftop pool was really nice, and i love that the gym was open 24/7

the gym was also really nice with peloton machines

i am 6:00 am in the gym girl and corridors we dimly lit what i trekked to the gym, however i noticed immediate

room bar very well stocked

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

is listed as a pet friendly hotel, but actually charges a $200 pet fee upon arrival

you also get a pass to the equinox gym across the street for the duration of your stay

the room, the bathroom size, the swimming pool, and the service.

sent a number of items to laundry, they returned burned & ruined

wifi is excellent

the room is great: comfortable bed, hot shower, fast wifi, ac and tv

has free unlimited wifi

wifi didn t work properly during my stay

room is exceptionally clean , bed is comfortable, wifi is super fast and staff is very welcoming

accommodated providing one room, on short notice, for me traveling as a single mom with 4 kids

no room service

we arrived earlier than check in time and managed to get our rooms early

helpful & professional front desk, dining & speedy room service

were school parties there which meant kids running around very loudly in reception

one had been beaten up by her customer and had scratches all over her body, she told our kids nanny that she�

pool was closed for a private function which meant we travelled 11

complimentary breakfast at boxwood was perfect

the roof top bar closes early

was lovely the location was great the gym was well equipt the rooftop pool and bar were amazing the service at

love the pool and it s view, the breakfast is excellent, staff is friendly and very helpful

great lobby bar especially on weekend

understaff ! impossible to get a coffee in the lobby no room service empty minibar

staff at the pool was very kind as well

great spa and pool

location for the whisky a go go & rainbow bar & grill

the rooftop pool and bar were nice with a great vibe, and the food was delicious

great location, great staff, amazing pool. room was very comfortable

the rooms were really spacious, rooftop was a lovely area to chill, they had a tennis court, and gym

bed was not made up on arrival which was a little annoying after an overnight flight with young kids