gym was great and breakfast was excellent

my kids loved it

kids were at the tables, so good for the fam

they did not even have cereal for the kids

here with my 2 kids (11 &13) and they loved it

staff exceptionally accommodating with early checkin - called me to confirm early check in after online request

my daughter and i enjoyed the gym and spa

a small but adorable pool that i had all to myself in the evening

very limited snack/coffee bar. tiny gym with limited equipment

it wasn't a cardio only gym like most hotels

i thought it has a pool but the sauna was big and my little one was just as happy

my kids were starving

beds comfortable; room service food excellent

close to airport and had shuttle

the jacuzzi and pool were open u til 11pm

loved the location and rooms. the bar closed a little early.

i didn’t get breakfast and it was ok safe didn’t see anything crazy

i loved the pool. the staff was nice and pleasant.

the pool was refreshing

light breakfast was a pro and location is good

the morning breakfast could be updated to more than just pastries and coffee

super friendly staff, free shuttle to bur, fast room service, yummy french toast

wish the gym was open

parking situation, there is not enough parking and was not allowed to park where there was parking

private parking

tv didn't work in one of our rooms and kept going out due to poor wifi in the other two rooms

was also handy having a fully equipped laundry room

location, great amenities including laundry, great swimming pool area and the free shuttle to universal was a nice

we have not used the pool or gym because there was no time for it

kids loved the outdoor movie! room service food was excellent

couldnt get a hold of room service

the wifi was also non-functional inside the room

that did exact same thing, no complementary water and/or breakfast, couldn t connect to the wifi, and finally the water leaked out of the shower and flooded the floor

sufficient on site parking right outside of your room

also the parking was great and available

easy parking and good wifi

we asked for an early check in because of the rain and the manager welcomed us warmly

out water & snacks & utensils when out door dash failed to bring us some lol then gave us a late check out when we slept in a bit more than we hoped

the pool was such a nice touch and the close proximity of many restaurants and a convenience store,

a wonderfull time in la, we've loved everything since the super welcoming staff to the beautiful pool area and lovely room

sunny swimining pool

of parking, staff was really nice a friendly, pool is heated and very clean

great location, basic room, great bakery pastry continental breakfast

when others came later, they were very loud upstairs and kept my kids awake

friendly staff, clean room, accommodated us nicely with early check in and late check out

the location of the room, it is in the ground floor and very appropriate for seniors and kids

was good for me and my kids 11,13 for one night

that we had to pay for early check in.

room service was a bit pricey

the restaurant and bar were also very good

shuttle service to universal was awesome and the kids were so excited to go on a “bus

pool bar staff weren t the most helpful

enjoyed being able to see kids from my room

in addition to that their wifi works perfectly with no issues

nice manager, clean room, nice room service, very safe property. really good value for money.

the rooms have great room service

the parking structure small and no ice machine

no ice machine and parking lot very small and had to park a few feet away from site

exceptional breakfast

staff being flexible with early check in clean rooms.

friendly staff especially sam, the exceptional manager and merva in the breakfast area

i arrived from lax early and they allowed an early check in

facilities in gym and having a laundrette onsite. good breakfast

do wish the diner next door would not of closed but the hotel did have a good breakfast available in the

we have an oversized truck so the parking was great for our type of vehicle

the parking lot and the spacious bedroom.

unsafe for kids

fresh breakfast and you get fresh juice and free water until 2 am which adds great value

bathtub, on-site laundry

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending machines, and even a microwave in the laundry room but it was accessible

staff,parking,wood floors,clean room,laundry room and microwave 2 vending machines equipped with drinks and a variety selection of

and if they have laundry room i wasn't unable to figure out where it

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

big room with places to put all your stuff, large and very comfortable bed, nice small kitchen, good size bathroom, good lighting, large balcony with chairs, dark curtains

had a yuca bar in a corner room across our room

the room is huge and has a kitchen and balcony with killer view.

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

comfy bed and pool

the kids liked the breakfast offered

my kids walked around bair foot and their feet turned black from the carpets

bedding,plug for the bathtub better breakfast sunday people slamming doors, many kids around at breakfast could not get to any

also it is very clean and the pool is to die for

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which

the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole

oftop)

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

no included happy hour drink or snacks at the bar, and the restaurant was too expensive

they allowed early check in for a fee of $25

in 7 minutes before 3pm and the child behind the counter said he's going to have to charge me a early check in fee of $25

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

the morning continental breakfast was not very impressive but available and at least there was something to eat and drink

breakfast very poor

no food options no pool, pretty plain jane for the price

the shower has no privacy if you have your teen kids with you in the room

doesn’t have breakfast or even a pool

however the one on the bed cover was of the kind that would stay even after several times in the laundry

per night with no breakfast or pool

star gym) across the

room is so spacious it has a king size bed and a living room with a dining table and kitchen counter, which is very nice

ols, gym, bars, restaurant etc

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

the 1200 bar can get busy and noisy 'til late but, hey, it's a cool place.

the bed was big and fits me and my two kids comfortably

wonderful bar for snacks and breakfast in the morning

nice pool on the roof top - our kids enjoyed it very much

good gym

pool...food...location and entire staff was very friendly and not pretentious.

wifi was a joke, and in this day and age its not appreciated

design, comfortable nice room, very nice pool and bar area, nice helpful staff, delicious breakfast

it is in the middle of everything yet when you’re chilling by the pool area it feels like you’re in a quiet area

really lovely staff, a great pool, cute little bar with great cocktails

after a few busy days, it was so lovely to sit out on our balcony or have a drink by the pool to unwind

lovely staff and pool - top location, good cocktails

great little gym too

great location. amazing staff. great facilities. pool and gym were great.

do not miss the rooftop pool - stunning and great vibes, with a bar too

very little...i prefer bar soap over shower gels but now i'm being nit-picky. ;)

pool bar should be open during week days