not the biggest rooms and the pool while open, was tiny.

parking was limited, poor carpet, cleaning staff did not change towels or replace them

slow wifi connection

wifi needs work. no elevator

no lights in the parking lot.

furniture and breakfast

it's a very busy place and breakfast area was too small to adequately handle the crowd.

having a laundry and business facility staff were excellent

room for the breakfast was super full so there wasn't space for me to actually eat but thats not really

good location plus they have laundry machines

sort of bothers us that we have to pay for parking. wifi could be stronger

stained carpet

sub level floor for pet friendly guests was sub level

the wifi was weak and the bed was not the comfiest. only problems!

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

the bar was closed early and the breakfast didn't have eggs or bacon

parking is good

spa room was amazing, the spa tub was very comfy and everything was in working order nice and clean

breakfast included was lovely

the washer in laundry is not

walkway & swimming pool

forgot something your also provided with mini shower gel, shampoo, conditioner, lotion and a body bar and face

gym could have more facilities.

poor wifi.

i liked the lobby, back yard, bar and the restaurant. they were all pleasant.

wifi is very poor

sizable rooms, all amenities are functional including indoor pool and nicely equipped large gym

the kids and my mom were tired and needed to use the bathroom

coffee is not good, from both the bar and the room service

could have been better - ice machine was out of ice on our floor - my biggest problem was the gym closing so

parking included

parking is a bit small

the pool was heated and the staff were very nice

breakfast was fresh and clean every day, though it would be nice to have a bit more variety

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

ev charging spots is great to have

we needed a place the would have breakfast included as that s a huge expense and also free parking

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

the pool was closed the gym was closed

rooms are very clean and contemporary, there are ample parking, the staffs are very friendly and helpfiul

knocked at 8 am to ask if we require room service to clean up the room

lovely pool and gym

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far

parking is a little tight. no big deal though.

parking was included and there were a couple of bottles of water in the room, too

limited parking

wifi not working in room.

friendly, professional staff, reasonable size room, clean kitchenette.

gas fireplace in room we specifically booked with working fireplace did not work & front desk staff

clean. room service is great. they have everything basic we need.

restaurant for meals not available and no room service offered.

the gym only has treadmills and no dumbbells

water in some of the parking space s

the pool is pretty small, but the gym was pretty nice

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

swimming pool

the whirlpool in out room. balcony.

pool area, reasonable price and location

was just sad that the spa was closed, would have been great to use while the kids played in the pool

location is good pet friendly a swimming pool breakfast is ok

plenty of parking outside

loved the living space and kitchen facilities

there was a mix up with the time slot for the pool

for money, friendly staff, good breakfast, spacious rooms, nice facilities like swimming pool and office space

very friendly staff, nice area for sitting to watch tv or have a coffee/tea. good breakfast.

exercise room is in same room as laundry facilities

good breakfast. free laundry.

there s a small gym and a pool

asked room service for a bottle of water one evening and there were none

swimming pool

knew ahead of time that the pool was out of commission

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

no laundry area on site no

wifi information, from the room call the front desk never had answered, nobody knows wifi

clean modern hotel with lovely little spa facility

small pool

free parking is great and using an uber to and from the go is quick and simple

we enjoyed our dinner in the family friendly area and later on had a wonderful evening in the casino

the wifi logs you out frequently

not really for kids and overpriced stay as well as the menu $$$ not a big selection

wifi cuts often

the wifi was reliable

pet friendly

wifi

the room was beautiful nice gym

friendly and accommodating staff, amenities like the pool, breakfast was excellent

well equipped gym and pool available

the breakfast, the room service & ambiance

wifi was

wifi doesn t work very well, but this is something we expected, no big

the ability to laundry cheaply midway through our trip was an added bonus

oh, and laundry facilities

location and the laundry facility.

room service breakfast menu was very limited

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

room service breakfast menu was very limited

also i felt like i was washing my face in the kitchen instead of a bathroom

we had been to the bar previously and that made us decide to stay here

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

the wifi was a bit slow.

wifi was a bit slow

room didn t have a hanger in the room, the room didn t clean every day , no room service

close to great locations and complementary breakfast. fast wifi.

great with fridge and a little kitchen area in the room

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

a deal breaker, but the wifi could have been better in my opinion

the wifi does not work properly, which wasn't an inconvenient for us, but, might be for someone who has

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

wifi could be better, a little slow

the bed was crazy comfy and very moderne with their hug ceramic shower and sink flat screen tv ac wifii code i

no desk in my room - difficult to study. also wifi quality was poor.

wifi didn t work :(

the wifi doesn t connect to all devices i had

felt like a loft apartment

the bar and restaurant area were good. reception staff were helpful.

accommodating staff, comfortable beds, great bar and restaurant on site.

the bar area was nice and had a great cocktail menu

clean and beautiful and comfortable rooms, excellent tasty food very good room service, very fast wifi

gym & food

an early check in which was greatly appreciated after lugging our luggage around toronto all day

swimming pool was great and the gym

i wanted from room service was a pizza but for whatever reason they couldnt make one

breakfast in the bistro was very good as well

early check in

stayed there 2 times this summer with kids

bed , air conditioning , loved that i was able to get an early check in and late check out but the room choice

was it is not on the main street, because i didnt like the area much not the best place for kids to walk and

dollars for a coffee machine that's in your room, and telling you soft drinks are free with free wifi, when

very much enjoyed the pool and steam room

i liked everything in the room. was very comfortable and relaxing. the bar was just great.

the cost of room service was outrageous,,,, very poor value even for this rarified strata

attention to detail from decor to service. lighting speed room service.

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

great location, staff, laundry room for guests, they made usa feel like home

a gym without a sauna and steam room for the price would exceed the expectations.

angelina and her breakfast, réception and the staff in general

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

would have preferred buffet style breakfast

and bar upstairs were difficult and unfriendly

room service equally disappointing - really oversalted pastas

breakfast was delicious - plenty of selection, healthy, fresh ingredients

enjoyed rooftop bar and superb city view!

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

women only spa is lovely, went swimming in the evening in the pool

friendly staff, loved the large room and the bar design at the georges.

wifi in my room didn't really work very well so nor did the netflix

we had to find out way throu the spa

technology in room hotel is terrible. wifi constantly drops

seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests

convenient laundry in hotel, snack bar in foyer and iron and ironing board in room

you need to have room service. bottled water.

also, i love the convenience of having a gym in the hotel

wifi's speed is very slowly.

staff from the front desk the concierge to bar staff evening cleaning staff was so friendly when we past them

how the gym only opens at 6.am some people want to workout earlier!

just gave us a room with a kitchen, calling that an upgrade

everything, the location, food, staff, pool, spa and sauna. basically, everything... was great.

nicely stocked mini bar, nespresso coffee station, good room service with decent food

gym and pool were well used by our family

sauna , gym and spa looks very old and uncomfortable

would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and that

the food at the bar proof could have been improved upon.

breakfast was limited in options

thing i did not like about this place (but not a big issue for me personally) would be the wifi, it is a bit

husband and i) went to the bar and ordered 4 jamesons

an excellent overnight stay here to escape my kids/house and it provided everything i needed: a clean, quiet,

that is honestly my pet peeve

breakfast was also very good

seven year old daughter loved the kid sized couch and the little bar fridge

room service was excellent

like the gym and swimming pool in the highest floor and in the lobby the hotel provides hot tea to make

the hotel locatoin!!!! the food!!!! excellent hospitality!!!!! room service!!!!!

nothing .. it even has a pet floor! bring your animals!!

very pet friendly: i stayed here with my cat

appreciated the doggie gift bags and no additional pet fee

decent wifi

the fortunate fox restaurant was great for breakfast, and live the themed music at nighttime

amazing classic hotel, but with minimum amenities, e.g. no gym

i ordered late night room service and the food made me quite ill.

i did not realize that guests would have dogs in the hotel. i prefer a pet free location.

the gym is a huge selling point for me

we had a wonderful lunch in the hotel bar with great food and excellent service

fireplace was amazing

our room was very roomy and even had a fireplace which would of been nice if it

the lack of functioning wifi is not acceptable in today s time

it was a bit noisy when the bar let out

room was for two people, so two chairs would've been nice and i really wish there'd been a bar fridge and

not relaxing small tables not enough room for plates with table settings and kids

beautiful lobby, friendly staff, clean room. great room service as well!

this didn't happen which meant we had to give the king room to our sons, and we had the kids room with our

i like the room and the pool..everything..very organized

laundry is small for the number of rooms

location, has some facilities like a small gym and you can have breakfast and dinner there which where nice

for parking, price still too expensive even when considering location, wifi connection terrible(doesn't connect

the wifi was very spotty and couldn't complete some documents i had to finish

special mention to the excellent and fast wifi, the abundant electric plugs in the room, the desks: you can

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

pet friendly with dog park near by

wifi is weak ans intermittent

staff was excellent, they offer valet for a fee onsite restaurant and on site spa

great location, good price, spacious room, pet friendly, texting and the app made things easy

kitchen facilities were really handy when travelling with a toddler

i wish room service was offered all day

the staff were incredibly accommodating, room service was quick and delicious and the valet staff were amazing

suite so we had a kitchenette which was handy for laundry

enjoyed the bar very

allowednfor an early check in and even upgraded our room for free

my room was right outside of a sports bar and i could hear the music even through the soundproofing of the

wifi wasn't working during my stay so i couldn't do any work on my computer, and i had to use my

they also don t have room service for meals, but they do allow to order takeout from restaurant (i did not

the room was quite clean, the staff behaved wonderfully and the pool was very well maintained

we enjoyed the pool

were very comfortable, room facing away from the street was relatively quiet, wifi was fast, location was very

carpet in room comfy beds fridge in each room netflix on tv good wifi great breakfast spot right in lobby perfect

nous sommes contents et satisfait de ce petit hotel mais riche en histoire et tradition.

it would be nice to have towel bar on wall to hang towels. one hook on door not enough.

bar but no biggie

everything was clean and room service was just great

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service

the kids loved the tv embedded in the bathroom mirror

not professional at all you can call several time and wait lot of hours to have what you need on room service

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the

they signed us up to their rewards scheme for free so we had access to their free wifi

hotel is really huge and it was kind of hard to find some things, like the gym or the pool or which street will

our kids really enjoyed the well-equipped playroom

facilities & location- pool so valuable on hot days

the hotel is very pet friendly

we had kids traveling with us, or else it wouldn’t have been an issue

excellent location, helpful and courteous staff, and the bar and restaurant on site were top notch

kids and i had a great 3 day stay at the hilton on richmond street

lovely pool and good gym. central location

the gym had all the equipment one could ever need

location is great, but i knew that it would be because i ve spent some time at the bar for live music

unfortunately, wifi was spotty in my particular room (second floor)

wifi was slow

wifi was unreachable at times from my room, but was not an issue because there s wifi available

it was so good bring able to come down to the bar in the evening and soak up the fabulous live music

early check in was very well appreciated

accommodated an early check in, which i know is based on availability, but i think they worked a little harder

breakfast was exceptional

no laundry service on weekend

excellent experience for us, the breakfast was great, the motel was very clean and the staff was accommodating

mentioned at time of booking it was our wedding anniversary and they put rose petals on our bed along with

station and to the places at toronto - cn tower etc decorations and the piano player in the small bar - staff

they accommodated our room type request as well as late check out request and we're helpful and kind with my

food/kitchen staff also excellent

they let us have a very early check in with a view of the cn tower

our breakfast was delivered to us right at 7am as we wanted

kids are still talking about the beds

pool and spa area were open and airy , very inviting

facilities, personal there, bad and breakfast. our room was incredible

amazing staff, very accommodating to pet owners.

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

for example, i came in late one night (2:30am) and they had room service come to the room to pick up the food

location is incredible. so comfortable! room service was lovely. gorgeous amenities .

the designers should be commended due to the absolute comfort of the room, optional mini bar & snacks were an

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right

the first night i was there the tv couldn't connect to wifi

great pool for kids and enjoyable

we requested an early check in and late check out which were both given

due to covid-19 the restaurant was not open and room service was our option

room service was a little pricey though with their service charges.

great location, great view, accommodating to our pet, comfortable beds.

bed was super comfy, room service was great, pool and hot tub are great!

we recommend to anyone travelling with kids- the facilities were top tier

we overlooked ripleys and the cn tower and also could see the water through our huge glass wall ( kids loved

location is incredible. swimming pool and hot tub facilities are great.

good breakfast and wifi

pool and gym were good

gave us wrong info about pool, did not get to swim until late, 10:30 at night with 5 little kids

loud kids

could not enjoy the pool since it was full of kids and also the hot tub, screaming

nice rooms,pool and gym and location was decent

no disinfectant spray or wipes at the gym

staff were very welcoming, room was spotless, gym was upkept, breakfast was top notch

breakfast is the best

gym was excellent (24 hr)

about the stay was fine from the staff at the entrance to the staff at the bar to the staff at the reception to

having the pool, gym and golf green was nice to kill time for the family

was easy to access, free parking place, big and clean room, breakfast was not fantastic but reasonable for what

the gym and pool, best continental breakfast i have had at a hotel

size of the room and all the room had to offer,that i could make my kids supper they didn’t have to live off

the kids had a blast

wasn t working it wasn t connecting to server so i text them and she sent me a photo of the wifi password

baggage area, two communal rooms and washrooms apart from the bedroom which had a fully equipped kitchen

i stayed a whole months but left for a place with a kitchenette because i got tired of eating out or takeaways

we are a gym couple tho so that wasn't our issue

sofa bed was not very comfortable and it would be even greater if the apartment has basic kitchenette amenities

price, kitchen, washer and dryer, room was clean and beautiful, help was available right away, service was

fridge in the room was pretty noisy and the wifi had a bright blinking green light which was annoying

wifi was so slow.

central location * new & modern rooms * top restaurant * nice lobby bar & happy hour * friendly & helpful

z in the bar was super nice and fixed good drinks

hotel bar was closed at 10pm on a friday night :( rarely saw it open during our stay, actually.

in and asking if there was anything they could offer to make my stay more comfortable, and the wifi connection

thanks to musskan to grant us late check out till 1:00 pm

the hotel was probably less than 10% occupancy so the restaurant and bar were not open (nor was room service)

the amenities, and no room service. for a hotel like this, it should have room service.

there wasn't any dinning options other than room service.

lovely having room service

more variety on room service menu

the room, lounges, breakfast & every little detail was considered

the gym and breakfast area had no light and view

the gym and breakfast area had no light and view

gym is great and was always empty

private entrance without the busy-ness of a lobby bar or restaurant

good location lots of choice at breakfast pool and gym

i liked having the kitchenette in the suite and laundry services on the same floor

kitchen in our room was nice as it allowed us to save money by eating in for some meals and the kids enjoyed

is an excellent hotel with high cleanliness standards with all amenities like fully fledged kitchen and spacious

the room was very spacious and the facilities including guest laundry was so useful

pool room was a little too warm, but the pool temperature was acceptable.

large room. gym.

great location, big clean room, comfortable beds, nice swimming pool, friendly staff.

location was great too and when the restaurant and bar are finished, they will only enhance your stay

couldn't reach the reception/room service after midnight