the kitchen is awesome with separate equipment for each room and fridge space too

a small restaurant downstairs, the rooms are comfortable and everything is well organized in the kitchen

was fully functional and pretty big room with the kitchen access, good capsule coffee and a popular restaurant

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

the onsite restaurant says they begin room service at 11am, but when i called to order i was told it didn't

free parking

has a nordic spa and tropical pool area to enjoy

good sized room with functional kitchen.

boston pizza room service

wifi could be more fast and available for the room at the corner.

the staff was very nice and gave us a permit for their parking lot

even though it is a non-smoking hotel, the lobby smelled like a bar on a sunday

like the amenities as it has a swimming pool, laundry room and kids playroom

breakfast is a bit mediocre

free laundry detergent and dryer sheets and free washer and

is free laundry services, which is amazing for a family of 5

the pool, gym and room was clean and we'll maintained

self serve the kids enjoyed the pool but wish it was a little cleaner great breakfast free guest laundry with

breakfast

parking available right in front of room

i like the room, breakfast selection and indoor pool.

possibility to use the laundry room, although with additional cost

pool and breakfast

however if you intend to spend all your time in the old city be prepared to drive down and find parking or take

the auberge has a big kitchen and communal spaces which we didn't use

homely medieval feel (nothing like hotel boredom) with all modern amenities including full kitchen

there is also a shared area with kitchen, books, games and sitting area we loved our stay there very much

we're allowed to enter the sharing kitchen anytime and we also have a private kitchen in our room, which makes

staff, comfortable room with excellent kitchen, great breakfasts, 10 minutes walk to the old

parking was reasonably priced, and i liked the ev charger

the wifi didn t pt work and here was no fridge nor coffee

the wifi was weak at times.

bad wifi and steep steps / no elavator . average breakfast

wifi kept glitching out

great location. friendly staff. wifi worked well.

loved the property! location was perfect. also the perfect place to bring your pet!

when my kids asked to go swimming pool omg

this hotel has everything you may need - gym, pool, breakfast place, restaurant & bar

by the way, the wifi is wonderful

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

the pool and the sauna deserve an extra page on wonderful feedback

the restaurant has really good breakfast. the swimming pool was a bonus for the kids.

pool and gym also well kept

wifi did not work in room even though they attempted to fix it

wifi, tiny tv located far away from bed, toilet kept running, decorations and ammenities are

has all the amenities plus free wifi

bedrooms are big, staff give personal attention, clean, kitchen available, parking available, 10/10

the room was very clean, the beds were comfortable and the wifi worked well in the room

gas-fired fireplace

'business' like hotel chain, and new all facilities needed: fast wifi, comfortable room and beds

gym (small and outdated)

nothing except pool maybe a bit small.

nice room nice looking fireplace in lobby good location

kids were running and screaming in the corridor very late at night

no free wifi, unless staff just didn t give us the code

the fine dining restaurant on the top floor with 360 views and the access to the gym and pool made the stay

hotel is massive, and is on the corner of a main bar street and the plains of abraham so the location cannot be

the spa/pool area is beautiful, and private

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

good and having an entrance to the pool other than having to get into it especially when you have kids to

the swimming pool is open till 9pm and kept by the lifeguards

is perfect walking distance to old town, nearly hotel have lots of restaurants, coffee and bar options

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

good and having an entrance to the pool other than having to get into it especially when you have kids to

place is above a highly frequent bar / club

all of the high tech conveniences, fully stocked bar great bathroom great availability of room supplies great

a taller hook or towel bar would be nice

free parking, breakfast was ok

could not locate the gym. no convenient access to mac donald's by foot.

the breakfast!

would be appreciated, such as croissants, fruits, the water in the swimming pool was too cold for kids etc

parking was good, and there was a back entrance to avoid the boulevard traffic

yogurt for guests, salt water pool

very good central location st hubert s bar pet friendly valet parking

*they only allow one guest to use the gym per hour between 8am and 9pm, meaning only thirteen people in the

rooms are little small if you have small family with kids.

it was comfortable, had it's on spa jacuzzi which was great as well as a fireplace

the host was really helpful and the bed was very comfortable and it's kids friendly

once we were finally able to check in, my kids were so upset that they refused to leave the room for the rest

the kitchen appliances were beyond the standards of a hotel room

good for families with the kitchenette bright beside a grocery store and walking distance to a liquor

the space and the kitchen area.

far from down town. wifi was horrible.

accommodations were poor for the price. the wifi was terrible and the breakfast was appalling.

got the interior view of the pool and it was so fun

we ordered room service because we had a baby with us, my husband had to walk down to the restaurant because

gym equipment is old, and some of it broken

it's crazy not to have a bar open there. nit enough food and beverage options at all...

room service would have been nice but understandable during these times

hotel food menu needed a bit more normal food choices for kids

pool, gym and bar on site

super cool outdoor heated pool and a sauna

good location. comfortable beds. very clean. ample parking space.

good place to take a break from the highway, it has free parking and all other basic amenities.

the snow was piled in the parking place.

the wifi connection was great

had trouble with the parking lot

bar

only thing i found the pool and spa were a little cool

was comfortable; room service was prompt; all staff were friendly and helpful

great restaurant in hotel and a place to do laundry

staff were good but wifi not that good srry

the rooms and views were spectacular, the pool was amazing

they gym was great and the pool was better than i anticipated

it is free for kids

excellent location. quiet rooms. valet was good and handled ev charging well.

i wanted to get room service but the charges were a bit steep

the food at the restaurant was very good , buffet and bar was excellent ..

lots of kids game room pool area was great . good location

power bar in my bedroom wasn t working and there was no plug in the wall to plug my charger for my

i ordered room service

great hotel to go with the kids, with lots of things to do

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just

would not suggest it for kids is a traditional small boutique hotel but a perfect location

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a

big space and bed with sofa bed, huge bathroom and kitchen although we didn t cook anything

liked the coziness of the gas fireplace after a blustery day's walk.

no one offered me and my kids breakfast

there is a small gym and swimming pool

comfy beds, easy control of the air conditioning. very friendly staff. lots of parking.

francis waited on all tables and bar on his own

also, you can get a free parking lot in the hotel area

ac and wifi not working!!!

of my bed that didn't work at all, and the lights above the sink a few were burnt out, and the wifi i found to

no wifi

i was then given the code for the main entrance door at my hotel and the wifi code as well

the wifi is free but does not work. there is no staff, you have to call them a leave a message.

location is great, unlimited coffee, the staffs are accommodating and the lobby is cozy with a fireplace to keep

spacious rooms, friendly staff, pet friendly

pet-friendly and there were even pet bowls prepared in the room

the attic was large but cozy, exposed beams and stone walls- with a full kitchen

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

sinple breakfast

was very clean, everything looked new, we loved the kitchen

i appreciated the shared kitchen and sitting area which is available 24/7

i need to mention the breakfast- it is free and provided every day

we enjoyed the well-stocked kitchen, which was available all the time, not just for breakfast

the to-go breakfast (because of covid) was a generous size

hotel is on main street into old quebec, no breakfast included but several restaurants very close by

breakfast was served at the restaurant next door

and wifi

there is a cafe around the corner which is a good place for a light breakfast

location. adults only. quaint.

wifi was not effective maybe because we were on the 4th floor

wifi was next to non-existent. so unreliable and slow.

wifi was a little temperamental

wifi

heard screaming kids at all hours

location and parking was straightforward

the wifi might be a little weak at the far end corner of the building (our room)

tv there is no channel for kids

wifi needs to be improved. my cell phone was frequently out of service.

comfortable, clean, very good value of money, great hospitality, a lot or parking spots!

wifi signal was poor

wifi signal was not stable

wifi didnt reach the third floor

the kitchen was well-stocked

wifi was a bit iffy at times

-- the hotel is in a converted old building -- one of the rooms (not ours) had a very beautiful fireplace (not

wifi is terrible, sometimes doesn t work and when it does it s very slow

sorry it just the kids that ruined my stay

the wifi was not working at all - the heat in the room was not working properly and was very

that was shown and i think that you should ve at least tried to accommodate the room with a fireplace on the

gym facility is not great. an upgrade will be nice.

excellent wifi

a gym that we had to book a time for which restricts convenience

some feedback that the gym could use a few things-water, towels and something to clean the mats

beautiful relaxing room, gym, movies and popcorn for your room

had awesome breakfast every morning

breakfast was wonderful

the breakfast was yummy and the staff was so accommodating

breakfast was fine

mornings were a delight with a wonderful continental breakfast, and having free coffee and nespresso available

quirky hotel with fantastic cocktail bar and loads of little treats that we loved

should have been mini bar and snack availability in room.

they went out of their way to accommodate early check in and luggage

very welcomy for my pet ud83dudda4

we loved the kitchen in the room.

black decor, while i continued to appreciate the view (all directions) and, newly, the full kitchen

good location, nice staff. recently renovated hotel. good wifi.

room that kept us awake - we worked out it was coming from the bedside table where there was a wifi/charging

were on the first floor (above the bar) and there was occasionally sound from the bar (it wasn't really a big

wifi is almost useless and is available only for one user (while my wife's phone was connected, i

includes all what you need, good wifi, coffee machine, fridge, big tv, etc. quiet.

room was very nice despite the info about a bar being below and noisy - it was

full kitchen with a lot of utensils and cookwarenice bathroom, bedroom with big tv, comfortable bed, a/c

hope the heaters in the bedroom can be set by wifi so the hotel staff can heat up the rooms before guests'

email and it may not have been possible to call the number on the door for help until we were on wifi

wifi worked, but it was a little slow. nothing else not to like. our visit was quite remarkable.

wifi was a little intermittent.

guest with kids running in hallway late at night only in the last 2 nights of 5 night stay.

wifi worked very well

location, strong wifi signal

wifi was very hit or miss

sometimes had difficulty connecting to wifi

also in the picture it showed that there would be a fireplace in our room but there wasnt

need towel hooks in the bathroom, non slip mat for the shower, a shower bar for safety

the fireplace was lovely. the bathroom was large. parking convenient. staff very friendly

places and train or coach station good size room and quiet despite presence of a bristo bar nearby breakfast

wifi drops off each time you log off or change rooms which can be annoying.

the hotel was pet friendly (the staff greeted our dogs with dog treats when we got there)

hotel staff could have mentioned access to the pool in the sister hotel 10 mins down the road at check in

and we had booked this hotel because it was pet friendly, i sent an email making sure they knew we were travelling

family with mobility issues i noticed that they allow dogs on the premises, which is good for pet owners

got a late check out no

wifi, coffee, refrigerator

they accommodated an early check in request and gave us a room with a great

the wifi would randomly stop working.

and the we weren't able to connect to the wifi

get wifi service to access tv, and the air conditioning unit wouldn t cooperate the 2nd night

price for the facilities offered - very weak wifi

wifi was pretty slow for today's standards. still worked, just slow.

excellent location. nice size room and beautiful fireplace.

- wifi was too slow

the hotel offers a laundry service, which was very useful towards the end of a stay

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

the water was hot, the rooms were cleaned, the rooms were spacious, and there was in-site parking

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

pet friendly but $50!

good shower and wifi

great location, has a great bar and restaurant

the bar and restaurant are closed until spring.

room service or front desk staff at times (only there 10-6 daily) so getting things like a roll of

we were upgraded to a bigger suite and i got to do my laundry

the noise the heater/fireplace when it came on. everything else was perfect

there were laundry bags and discarded furniture in the hallway and construction materials on a landing just

were assigned room 20 which had the exhaust fan for the restaurant kitchen directly outside of our window

location and pet friendly

asked for the room with a tub and fireplace since it was our anniversary

the pool and patio were closed and there was debries and garbage in the back area

pool

wifi we had zero problems with

parking is super convenient

clean, free parking and coffee. close enough from downtown by car.

it didn't work wifi for first few hours. no elevators, only stairs.

had good and clear communication location is okay, close enough to everything good and fast wifi-no issues as

we liked everything . security comfort cleanliness tv wifi

the wifi was so very weak and cut off

the wifi was easily available

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

in suite coffee machine would be better than just tea in the mini kitchen

wifi bit slow at times.

that area is open, with plenty of room and an adjustable fireplace

they have a nice gas fireplace in the lobby where you can stand and

offer us early check in without ask for that, that was so kind even more when you travel with kids

advertised that it had guest laundry

they were renovating the lobby bar and it will be a nice addition when

in addition, the room seems not a sound proof as we can hear screaming kids and outside noise

wifi wasnt working in our room 5 minutes before hot water in the shower and then even very bad

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

did not put car in car park you weren t charged, no tea in the room, no fresh milk in room, no room service,

long wait for check in and restaurant/room service because they are short of staff.

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

charm and the beauty wood burning fireplace in the common area and the landscaped hot tub makes it a wonderful

the swimming pool is nice, and kids had a good time there

i love that they are pet-friendly and charge per stay and not per day

distance only, place to visit like old quebec,montmorency falls and worth it rooms value with pool and free

door rooms are fantastic - like having a two-bedroom appartment (great when you travel with kids and/or people

as to montmorency falls is 200 meters away, avoiding using your car and the stress of traffic and parking

beds, very clean and modern with a great breakfast and a pool just big enough for the kids to get the crazies

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam

outside the old quebec was still perfect as was near grocery store and a gas station and free parking

the gym had a pathetic amount of weights

the gym had a non working treadmill and no heavy weights or a proper bench

wifi system wasn't working the first night

good wifi connection

interior parking with changing plug 110v

weak wifi, that's about the only complain i can have

more parking would be helpful since we took the last spot when we arrived later in the evening.

my only comment would be on the breakfast

the only thing i could think off is that they don t have room service.

no hair net when entering the kitchen with long, untied hair

clean , upgraded. great shower and good breakfast

delicious breakfast

especially at breakfast time

they only provided breakfast for one person for the whole group.

the room had a fireplace and added an amazing ambiance. the bed was very comfortable.

there is underground parking for cars

room was very clean and comfortable, we also loved the pool, and the boston pizza attached to the hotel

location of the hotel and all the services in the hotel… the room was very clean and safe… my kids enjoyed

the pool is not huge but it was very clean and my kids had so much fun

pool is not big, but my kids spent some a good time there

very comfortable, the beds super comfortable, breakfast so good and a good gym

hotel was very clean and spacious, heated pool was great, kids enjoyed it

gym - equipement was good but didn t open til 8 and because also a club there was a competition

wifi not working in our room

perfect for kids

pool and gym facilities excellent and staff super friendly

concept was great and adapted for families, the pool/sauna area was fun, the free and accessible parking was