my son loved the pool. staff helpful and friendly.

service. breakfast staff leaned on bar and watched tv.

took a while for the wifi to connect. connectivity and speed could be better.

i found the bed too firm, pillows too soft (just personal preference). free wifi was spotty.

the free parking on the property is nice with plenty of spaces

plenty of parking space for free

there was a little kitchen, correct but we didn't use it

the room was huge with a complete kitchen and living room

there was no wifi available

the kids had a blast

pool area was cleans and relaxing

have stayed a few times at the casino

the people i was traveling with would of liked to have a center little bar in the casino to take a break from

wifi information, from the room call the front desk never had answered, nobody knows wifi

the parking was free, clean room and very nice staff

only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night

the pool is outside and we were able to lay in the sun for hours and swim

proximity to the go station; proximity to business and family. free breakfast.

breakfast location the pool the staff is very friendly

close to restaurants. outdoor pool was lovely. staff very friendly. beds very comfy.

no wifi,a must when travelling.intermittent tv.noisy people until 3am in parking lot/

friendly staff...fast check in check out. clean. location... pet friendly.

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

i like that it was pet friendly

comfy beds, and we're able to accommodate early check in.

room for the breakfast was super full so there wasn't space for me to actually eat but thats not really

our room was great and breakfast was so good

it's a very busy place and breakfast area was too small to adequately handle the crowd.

bed was very comfy and got breakfast was excellent

9am finish to breakfast was too early 9.30 would be good

bed was extremely comfortable, breakfast was good!

bed was comfy and good size. wifi and staff were great

that there was the option of having a separate room and still had 2 more beds as my kids are older and do not

friendly staff. convenient location and was happy to see that the gym was finally open.

run into this a lot at hotels, hockey tournament that weekend so kids everywhere, yelling and running up and

pool and hot tub have been out of service for over 2 years but i didn't see that when i booked or i

large potholes in parking areas

property was clean, had free parking, was very close to the go train and served a hot breakfast

sorry the pool wasn t working.

the pool was closed

gym for exercise

parking limited.

parking was a hassle especially because snow wasn t clear, but finding a spot was difficult

parking is impossible due to the sharing with an all night bar

breakfast was fantastic, lots of options

little kids we re running and screeching in the corridors from morning till night

and pool time could be better however these were limited due to the covid19 so the hotel was just

clean and modern facilities with a beautiful pool and gym as well outside patio area

pool could have been a bit warmer

brand new hotel. great gym and pool. room with comfortable bed. great value for the price

it s beauty the flowers the grounds the pool and the rooms and etc.

too many kids running up and down the hall all night and early morning making significant noise

we tried to buy high speed wifi but the portal never worked

excellent facilities, great location, great staff and great pool! i also loved the breakfast.

excellent facilities, great location, great staff and great pool! i also loved the breakfast.

no breakfast provided either, but honestly the room was good enough to make up for these omissions,

everything especially breakfast

not clean, smelly carpet in the corridors, poor breakfast, poor room service

was good also had a pool

good wifi

location, well kept, loved that this location had a gym and a pool

breakfast and able to get take out food in the evening

staff very efficient,the attached restaurant bar was great and reasonably priced for room

tub and fireplace

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

less washing machine and drier, need to wait for a long time to finish the laundry

was a separate area for beds, so after the kids were asleep, the adults could sit and talk

had to make appointments for pool time and when we got there the pool was absolutely filled with kids and their

gym/pool lots of walking to get to and then lots of stairs

the dinner we had ordered through room service was delicious. needed a comfortable space away.

breakfast was more than enough. the supervisor and the desk personnel were very courteous.

staff laundry room beside elevator

bed comfortable ....pool warm....food was good ...on going coffee....washroom was comfortable

parking lot, we had a big trailer with us

clean room. friendly staff. breakfast. pool. free wifi.

friendly staff, comfortable room with a full kitchen, would be perfect for a long term stay

from free parking to laundry fasciitis

friendly staff. nice pool. loved being on the first floor for the kids to swim.

size of suite. amenities, equipped mini kitchen, free breakfast, free pking.

spacious suite, great breakfast, nice pool, free parking, accessible to highways.

shower curtain reeked like an unwashed gym towel.

and pool facilities were perfect for our family

the gym could be upgraded. breakfast could do with a bit more variety

breakfast,free parking and spacious rooms free wifi and a lot of restaurants within the

also the breakfast in the morning was very delicious

there was no pool and they're breakfast was bogus

free breakfast was great

riviera spa whirlpool suite 310 had everything a princess could ever dream of

nothing for kids to consume

moved to a different room during the night with 2 kids and several luggages

pool area was very clean and well kept

time, we got a very spacious unit with a king bed and a sofa bed — perfect for staying with my kids

priceless sanitized whirlpool suite

the gym was spectacular

new and clean. great gym and nice pool.

extra comfy bed; very nice sized room; kitchen in room; very nice breakfast

the lighting in room lacked brightness. not enough lighting in kitchen and living area.

also having a full kitchen plus 2 bedrooms both with bathrooms made the stay so much easier

pools was very cleans, kids loved it

nice big room. hot breakfast included. prompt service. clean. free parking.

wifi was a little scetchy at times.

if i had had a longer stay at a reasonable price, i would have used the gym great location with lots of

plentiful of parking spaces

cleanliness, free parking, location

pool open late

had room service for breakfast and i'm sorry, it was awful

the gym had beautiful new equipment

room service

the indoor pool

my kids played for hours

rooms very clean and tidy and room service was amazing

had booked a pet-friendly room which includes the pet fee however once there we were informed they didn t have

the lobby is very nice with some areas for lounging, a full bar and restaurant

they are what made my stay amazing from the front desk staff, to the pool helper, maintenance crew and overnight

and shopping close by, the staff was amazing and helpful and friendly, the price was reasonable breakfast was

breakfast was great kids loved it

like the free parking, free breakfast and free wifi

pool was refreshing

pet friendly!

quiet, lovely breakfast

friendly, professional staff, reasonable size room, clean kitchenette.

the free on site parking was a huge plus and saved us a lot of money

small parking lot.

limited parking

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

told the front desk about this problem, they sent up to the room, one bar of soap and two sachets of shower

the wifi is a bit weak.

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

liked that there was a side door that led to the food court and subway station the gym was nice as well

wifi not very good.

wifi cuts often

loved the rooftop bar as well

arrived at the broadview very early after a long and difficult journey

also found a used q-tip when lifting the mattress ud83eudd22 room service: after the above incident i requested

there the same day i was informed by customer service that the hotel was fully booked and no early check in

i wish the bar stayed open longer

the pool was not warm. it was a hot day but the pool was so cold.

the breakfast, the room service & ambiance

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom,

well equipped gym and pool available

close to the eating precinct & park & has laundry facilities.

value for money, quiet, sufficient space, as listed on booking.com , free wifi !

with 2 private rooms, cleanliness, location in the downtown, underground parking, fast free wifi, friendly staff

wifi was

the ability to laundry cheaply midway through our trip was an added bonus

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

the room service n cleaning was nicely done will visit

good wifi

lovely little breakfast, high speed wifi, comfortable sized rooms for one or two people.

close to great locations and complementary breakfast. fast wifi.

the bed was crazy comfy and very moderne with their hug ceramic shower and sink flat screen tv ac wifii code i

only criticism is that the wifi was a bit unreliable/flaky

unfortunately, the wifi was not working on that particular night

option for guests to use laundry

no desk in my room - difficult to study. also wifi quality was poor.

the bathroom had a plastic shower curtain and looked like school gym facilities

room service breakfast menu was very limited

loved the bar and other communal areas

terrible breakfast and overpriced

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

old charm. style. very clean. laundry facilities available on request

we had to request washing up and drying cloths for the kitchen sink

very nice and stylish old building. small kitchen corner.

are some kitchen facilities, but there was neither a cloth nor paper roll and no dish-washing detergent

the staff is friendly but completely unobtrusive, the free wifi works great, and the rooms are simple and on

wifi was slow

i couldn't buy sparkling water at the hotel despite it having a restaurant, and there was no room service either

only downside was their dinner room service wasn t running the day i arrived after a long-haul flight so i

limited guest services: ( $7 room service charge,no bathrobe or electric converter, concierge)

felt like a loft apartment

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

has a lot of homeless people and very obvious drug users, bit dirty and intimidating also the bar is only open

much to complain about except that there should be a bar on the roof top terrace to avoid guests coming up and

rooftop gym

had a staycation at toor hotel, eager to experience it after a fantastic visit to muse bistro & bar back in

breakfast buffet menu needs to be changed per day

the gym was closed (i believe for renovations)

the price for breakfast was a little too much so we walked to tim horton

the breakfast

small gym

with my son, and i asked for a late checkout due to multiple medical appointments at sick kids

south tower is noisy and has poor wifi. north tower is better.

and room service staff good too

gym was closed :( , i wish it was open and we could respect the social distancing and clean

we stayed for 5 days with our kids and we would highly recommend

very high tub for seniors to climb into and had a grab bar great power outlets to charge devices free wifi

the staff was amazing and the casino was only steps away

the bar was only allowed to pour 1 shot drinks and you weren't allowed to have another drink until 30

and secluded, approx 10 min drive to downtown but super quiet property, you might attached to a casino but you

always nice to have the entertainment of a casino even though i wasn't able to visit the casino this trip

only thing we had a problem with was our room service

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

breakfast selections were great. the variety exceeded my expectations. the area was quite clean.

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

good location , very friendly staff especially the cleaning and kitchen staff

croissants and more yoghurt, but the variety did not increase, and we remained hungry :-( wifi in the room was

the room, the pool and staff was very helpful

also to have spa and gym only for women was a bit strange policy

women only spa is lovely, went swimming in the evening in the pool

also to have spa and gym only for women was a bit strange policy

great bar and ambiance

wonderful, fast room service (dinner and breakfast) the lock on the french doors in my room didn t lock nor

the wifi signal was erratic, and we were on the second floor. very odd

one of the best hotel gyms i've seen attention to detail

room service was good, breakfast also good

my only complaint is you're not imposing the 'adult only' unless the kids get rowdy

wifi is terrible. only 2 staff operating check in and check out meaning long lines..

room and bed was great. atmosphere in the lobby and bar was exciting and excellent location

a kids and adult pool option is great

gym .. there were treadmills that needed servicing

it also has laundry machine so, is a great option, totally recommend

loved the full kitchen.

wifi & 2 tvs, fridge & safe

great little kitchen, living room with a big tv

no complimentary breakfast

the spa is great

breakfast way delicious, especially the sour dough pancakes

it would be great if the gym had more equipment, with a greater range in weights.

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

design, atmoshere, breakfast, comfortable beds, fitness center, location

the extra fee i had to pay for such a small pet. having to spend such limited time in the pool.

the indoor pool is gorgeous, with an atrium like glass ceiling, my kids were there for hours

that the addition of breakfast was quite expensive

clean, spacious

has a wonderful swimming pool on their top floor inside, along with a well equipped gym

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

rooms were spacious and clean and the bed was very comfortable

great place, great location, pet friendly. i loved my staying.

front desk provided exceptionally kind service with early check in because i told them i had gotten off a red

the rooms were very clean, we got connecting rooms for our teenage kids

my kids were happy and are looking forward to our next visit.

pool and hot tub area really need some renovation

i liked the daily cleanup service in the room, the gym was nice and i liked that it was stocked with water

the pool is very small. no outside area

my kids were happy and are looking forward to our next visit.

early check in and breakfast

sauna is in gym on 6th floor but pool is on 8th. but that's ok

guest wifi too slow

was no basic room service or water bottles with paid service was available room was very

nice bar on ground floor with happy hour

full kitchen and laundry ensuite even with a junior one bedroom

no pet garbage outside even though hotel is pet friendly

no laundry detergent

room service is upon request and cost

the gym was good (but could use air con

large rooms with option to use the kitchenette and do laundry in the room if needed (although a laundry service

big thumbs up to the hotel for the gym, pool and sauna

very spacious room and free usage of the gym and small pool

the staff were incredibly accommodating, room service was quick and delicious and the valet staff were amazing

i told them about my pet allergy in advance and on check in i was told (without asking) that the room had been

full of character, close to train station. great bar and breakfast.

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in

we were able to have both an early check in and a late checkout, which really helped and us with our stay in

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra

the lobby has a little coffee bar with inexpensive coffee choices (rooms only have tea)

not relaxing small tables not enough room for plates with table settings and kids

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

early check in was available for my room, staff friendly room clean.

gym was modern and well equipped

the pool was fun and the facilities were clean

special mention to the excellent and fast wifi, the abundant electric plugs in the room, the desks: you can

he immediately declined our request for possibility of a little early check in however the next couple after

on the ground floor it has a room with some games like table tennis and there is a gym open

wifi is available

location, has some facilities like a small gym and you can have breakfast and dinner there which where nice

the pool was to cold

all aspects of the service was first class. the pool was enjoyable

the swimming pool and the location.

facts : i arrive with my two kids after

restaurant closed earlier than expected, but no worries, room service was fantastic.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

i liked the gym

good food options for breakfast/lunch/dinner

good gym

great location, amenities. fantastic breakfast.

fantastic outdoor pool.

e access to the top floor bar for

the kids play area was a great touch, we had fun before winding down for the night

the helping are so big and they should have just let her have a kids size

we made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys

i was hoping to have bacon & eggs for breakfast but the kitchen isn't open till 11am

room was for two people, so two chairs would've been nice and i really wish there'd been a bar fridge and

arrival we were given a larger room with a kitchenette attached, with kettle and keurig, and were promptly

our room was very roomy and even had a fireplace which would of been nice if it

there is a bar nearby

except room service which never answered the phone in the two days i was there

room service rates were expensive.

swim pool bar staff not friendly.

the kids and adults all loved the pool that was heated to 23 degrees was the best and so

the pool was amazing and had great view

for laundry pickup

great indoor pool and gym

there was a wifi issue during our stay, but really that's only an inconvenience.

clean room and common areas, mezzan restaurant had a great buffet and staff, pool, hot tub and kids club area

great location! wonderful harbour view! professional service! pet friendly! and great value!

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

room service was 5 star!and wonderful staff.

only negative is the gym is way too small. hope they can figure this out at some point.

disappointed that the pool was not available as i'd booked it for that facility.

ordered food outside the hotel coz hotel kitchen was closed

housekeeper propped up one of the kids' stuffed animal each time they cleaned so that was nice surprise for

the breakfast buffet was fabulous, very different from the usual mundane hotel offerings

no gym in the property or a swimming pool.

the gym was great for a quick and easy work out

front people did not know about the booking genious early check in/late checkout

great location, great value, friendly staff, fun bar and nice food

one tiny tiny little niggle was that the wifi wasn t fantastic upstairs in the room, occasionally dropping

disappointed that an hour 'late check out' request was not granted, however

unfortunately, wifi was spotty in my particular room (second floor)

wifi was slow

very clean and classy. beds were extremely comfortable and loved the mini bar and robes!

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

no room service after 11pm.

many excellent restaurants near by and the very cool library bar at the fairmont

we will be staying at 4/5 hotels when we're not traveling with the kids, from now

michael was extremely helpful when checking in going the extra mile to accommodate an early check in to a room

breakfast not impressive, same food every day and not many choices.

the gym wasn t bad

details, slippers and robes, a box of useful items that you need at hotels, the optional mini bar and a wonderful

restaurants around, easy access, beautifully decorated hotel, very accommodating for my autistic kids, nice

lobby was cold but then it was -29 below. too many kids in the pool jacuzzi

the soco kitchen within the

wifi is slow

the restaurant and bar open evenings

lobby was cold but then it was -29 below. too many kids in the pool jacuzzi