pool, hot tub, clean, bed comfortable

the staff is nice. room clean and comfortable. room service meal was excellent!

parking is located a bit far from the hotel

the parking was free, clean room and very nice staff

and never have i had an issue , she told me i couldn t come inside the room without showing my pet license as

the grab and go breakfast was great, especially the service that was provided!

bed was very comfy and got breakfast was excellent

hot breakfast was good. hotel was nice and clean.

having a laundry facility was a great idea

breakfast was good, well setup clean and refilled as needed

the snack room, the business center, the gym, were all well maintained and quite inviting to use

feel that there should be some sort of a menu in the room for your room service at the restaurant we didn't even

it was nice to have free wifi

could not enjoy the pool since it was full of kids and also the hot tub, screaming

location, price, cleanliness free parking and free wifi

breakfast was not to bad but the rooms are really clean the pool was great and parking was plentiful

the kids had a blast

close to highway, shopping, food staff: friendly and helpful space: lots of parking, suite accommodated our

50 for each) and your own laundry soap, but a really good facility

there was a little kitchen, correct but we didn't use it

lots of parking too

this was a huge let down to my kids

the pool is outside and we were able to lay in the sun for hours and swim

the room, the breakfast could have more variety

team was staying as well and the kids were running all over the hotel and adults were all drinking in the front

restaurants in same parking area

the wifi kept cutting in and out

although they did accommodate us with a little bit of an early check in time

i like that it was pet friendly

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

this place has indoor pool and spacious parking

this place has indoor pool and spacious parking

what they offer for breakfast

it could ve been cleaner, breakfast could ve been better

the pool was cold and clean

we were very pleased with their pet policies,we have 2 chihuahuas

first morning there was a lot of kids from a tournament and some foods were cleaned out

the room was huge and clean with a separate living room and kitchen

the suit was spacious, clean. we had free parking. having a fridge was important to me.

have used this hotel before as a convenient stop while driving that is super pet friendly

property was clean, had free parking, was very close to the go train and served a hot breakfast

the only thing was the aspect of the rugs which look pretty old and the parking roads and exterior which should

gym 3 machine one was broken and cleanness was

would be nice if the breakfast contained a couple of safe gluten-free items for celiac

all the furnishings were outdated and parking lot was full of potholes

wifi is good for work as well

was late at night and kids were exhausted and starving

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

wifi was bit slow.

staff very efficient,the attached restaurant bar was great and reasonably priced for room

the room was incredible. nice to have a full kitchen and separate bedroom too.

maintenance work meant not all facilities (coffee bar in main lobby) were available during my stay

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

the bar and lobby was very nice

the pool..

room was decent, wifi good, close to everything

3 they had a half decent bagged breakfast ready for us in the morning plus coffee in our room 4 clean 5 it was

parking lot , didn't have parking when i arrived

parking was a little tough, and although my partner and i always found a spot, others were not so

parking is confusing but not so bad in the end

parking included

washroom mouldy and curtains too. bed sheets had cigarette burns!! $75 pet fee is too much!

parking is a bit small

free parking and breakfast and pool and suites with a separate door and living room!

free parking & free wifi

access to any of their facilities, like gym or swimming pool

the pool very nice

ev charging spots is great to have

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

in the morning, walls were thin and i could hear everything from next door, staff charged me a pet fee for my

only thing missing was the pool and the gym was very small

was a restaurant that had a good variety and the prices were crazy reasonable and they offered room service

they offer room service too we got our meal was delivered directly to our room

no pool, confusion with the other monte carlo

clean. room service is great. they have everything basic we need.

time, we got a very spacious unit with a king bed and a sofa bed perfect for staying with my kids

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

the free wifi was sketchy,

beds were very comfortable and the bathroom was sublime. best gym i've ever seen in a hotel.

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

free parking is awesome to have in the city

location, free parking.

easy parking too

friendly, check in easy, room clean, bed comfortable, easy parking, free wifi, convenient location

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

friendly staff, fits to family of five, good breakfast.

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

gluten free options for breakfast

gym is too small.

pools was very cleans, kids loved it

sounded like laundry machines

they are improving service with a brunch and renovating the gym very overdue

also there was no room service after certain hours which was not convenient

i called for room service for, no one answered back

rooms very clean and tidy and room service was amazing

gym and pool area

the kids loved the swimming pool the outdoor and the indoor. and the staff were awesome.

the gym had beautiful new equipment

sub level floor for pet friendly guests was sub level

my kids played for hours

with covid, marriott s perks are closed, pool, bar, bistro but the cost of staying is the same

comfortable beds, friendly staff, bistro food was good. lots of parking

brand new hotel. great gym and pool. room with comfortable bed. great value for the price

kids hockey team staying same night kids running around all night very disturbing

staff told me the wifi was free and i got a 6$ bill for the night

everything very good except parking and location.

the pool looked beautiful

didn't like the fact that my room was behind the kitchen of the breakfast and people were sitting in the breakfast

swimming pool was not open .. 2 times in a row

breakfast and the swimming pool for my kids was great

good breakfast. free laundry.

big room with couch, table and kitchen.

pool was cold i have never gone to a cold indoor pool little upsetting but but the kids still

we visited the pool and the kids loved that

appropriate pet zone , business facility , good wifi

parking is a little tight. no big deal though.

limited parking

the free on site parking was a huge plus and saved us a lot of money

bedroom and kitchen

place, really awesome amenities having a kitchen and tv, etc

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

pool was closed for maintenance

wifi not very good.

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with

a visit back to my home town was very comfortable. i also enjoyed the pool. we shall come back.

poor wifi.

is no mini bar, no breakfast and no room service

arrived at the broadview very early after a long and difficult journey

when they were out of the dessert i wanted for room service, they brought up a different similar one for free

also, there was no room service and no in-room coffee available after day 1

the facilities were top-notch, including the pool which was well-maintained

the pool was not warm. it was a hot day but the pool was so cold.

nice bar - and desserts but very pricey drinks

the breakfast, the room service & ambiance

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom,

amazing staff! made it really easy and even arranged a late check out for us.

there is a pool table, laundry and pingpong on the second floor

the ability to laundry cheaply midway through our trip was an added bonus

oh, and laundry facilities

a two bedroom apartment with a kitchenette, laundry in the building and cool common spaces

the fact of not having wifi.

the room service n cleaning was nicely done will visit

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

the wifi was a bit slow.

room didn t have a hanger in the room, the room didn t clean every day , no room service

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

front staff and room service were so great

nothing perfect, but the roof top bar was closed on sundays

we had been to the bar previously and that made us decide to stay here

only criticism is that the wifi was a bit unreliable/flaky

lovely staff, nice to have onsite laundry, large spacious room.

the bed was crazy comfy and very moderne with their hug ceramic shower and sink flat screen tv ac wifii code i

no desk in my room - difficult to study. also wifi quality was poor.

disappointing that laundry facilities were out of order.

the wifi does not work properly, which wasn't an inconvenient for us, but, might be for someone who has

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

clean, good wifi , quiet at night

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

location and kitchenette (sort of). check in pleasant

i couldn't buy sparkling water at the hotel despite it having a restaurant, and there was no room service either

room service, aside from being able to have food from the restaurant sent up

room service come at early morning knock on the door wake us up

felt like a loft apartment

fee and taxes were high and the added 85$ for one night pet fee was excessive

i love to take a bath, but do not like to showeri also liked the computers next to the bar that i was allowed

i like their toiletries, fast wifi, free coffee, heated pool and the bed is too comfy

i wanted from room service was a pizza but for whatever reason they couldnt make one

also, the pool

it was probably sitting in the kitchen the whole time and they probably threw it in the microwave to heat it

rooftop gym

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of

a gym without a sauna and steam room for the price would exceed the expectations.

great location, staff, laundry room for guests, they made usa feel like home

great location, breakfast was awesome and the roof terrace an absolute sun trap.

the breakfast was really good in quality and i loved how laundry was free

gym could of had some more serious machines, ie bench press and squat racks lol

we didnt have breakfast

good location to sick kids

didn't see any facilities for kids

didn't like that there was no spa services availableat the time

the bed was especially comfy and i loved the inclusion of the mini bar items (non-alcoholic and munchies)

pool is small, no lounge area, no hut tub, tough to get to

i liked everything in the room. was very comfortable and relaxing. the bar was just great.

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

the kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was

bed was very comfy. good wifi connection. good location.

tv and air-conditioner and there were washrooms and showers down the hall and a communal kitchen

kitchen, and shower room

tv didn't work and wifi was hit and miss

clean, comfortable, helpful staff, good location downtown and good breakfast

only thing i would say is the wifi kept kicking my sister off throughout the week when we were in the room for

room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free

technology in room hotel is terrible. wifi constantly drops

you need to have room service. bottled water.

blue room ( ooh that s interesting said our host) you can go straight into the speakeasy bar with nick,

the room, the pool and staff was very helpful

no normal room service and breakfast was a continental breakfast which was well

wifi in my room didn't really work very well so nor did the netflix

also to have spa and gym only for women was a bit strange policy

breakfast was great

the spa is great

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

breakfast in restaurant joni was excellent

design, atmoshere, breakfast, comfortable beds, fitness center, location

the adults only pool facilities were great, parking was easy and reasonable

air conditioning was too loud and controls were confusing. wifi was flaky.

have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

food chunks on the taps in the kitchenette, dirty watermarks on the light switches, lots of stains on the

everything that i needed was available including late check out

2 kids and an adult in a double bed for the amount i paid is unacceptable

central area downtown. very nice and helpful staff. bar snacks were great.

the location was good for the kids to walk around.

we were given early check in and a little extra time to check out which was so helpful for me as a disabled

would have liked a place for breakfast, like a little cafe, but not a big deal.

it was a snowy night so we went to the bar for dinner and had a lovely meal

breakfast included would have been nice.

ordered room service and the service and quality of food was excellent

from the warm welcome to the luxurious accommodations and pet-friendly perks, every detail was perfect

appreciated early check in, room was fairly clean. staff were very considerate and responsive.

i wish the facility had a hot tub to enjoy instead of the pool.

the breakfast in the hotel was amazing- there was so much variety and everything was so fresh, we

my grand kids enjoyed the pool and we enjoyed the hot tub

they loved the rooftop pool (kids are 5 and 7)

they loved the rooftop pool (kids are 5 and 7)

the gym is a huge selling point for me

front desk, bar staff, housekeeping were all wonderful to interact with

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

the breakfast bar could be better with more options.

room service, spa and restaurant were amazing

no pet garbage outside even though hotel is pet friendly

was a party in the restaurant which seemed to tie up the entire staff, meaning i could not dial room service

no room service breakfast available; breakfast options quite limited but does the job

i didn't get a chance to experience the spa or the lounge, but i hear they are both

kitchen area was really useful

our whole stay was fantastic and i cant wait to come back with my kids

kids wished for a pool.

enjoyed the wine reception in the afternoon and coffee bar in the morning

needs a laundry facility/service of some kind. room service came too early for me (late riser).

sink in the king suite bar area

hotel stated they would upgrade me to a pet friendly executive suite for $50

great location, friendly stuff, gym, sauna and pool, water bottle refill stations

the pool was too small for exercising but very good for relaxing along with the spa next to it

very good location, very long restaurant, bar and pool/spa hours which is very helpful if you re out for long

there is no room service

i wish room service was offered all day

you get free wifi; i dont know why booking

in suite laundry was major bonus to wash and dry running gear before packing into suitcase

the only thing i can complain about was i wish we had dish soap and laundry detergent in the rooms but overall

never found out if there was a gym.

stayed at one of the luxury king suites with a small kitchen

wifi was a bit slo; room was a bit small

we enjoyed the breakfast, the pool, and the laundry service

check in was easy and they gave out cookies and a toy to my kids which was so thoughtful

and helpful staff, nice faciluties, gym, sauna, swimming pool, laundry, microwave oven, bar and restaurant,easy

breakfast and early check in

gym is good enough also

for parking, price still too expensive even when considering location, wifi connection terrible(doesn't connect

only drawback, my husband had difficulty with accessing wifi and front desk unable to address problem and it

no window in the rooms, gym was small with old ish equipments.

wifi did not allow myself or my colleagues to connect to our work network - having stayed in many

wifi was a little weak

we were able to have both an early check in and a late checkout, which really helped and us with our stay in

poor wifi

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in

the table and chairs in the kitchen need to be smaller scaled

the bar next door (the maddy) was also a delight, great breakfast and evening meals, staff were

had mini kitchen with fridge and table and chairs

our room was very roomy and even had a fireplace which would of been nice if it

so there is noone available close by if you need anything, no fridge in room, no coffee in room, wifi is on/off

they were fast, attentive and amazing with our two kids ages 6 and 3

great swimming pool. fitness center is ok, but with outstanding views

the kids loved the tv embedded in the bathroom mirror

not professional at all you can call several time and wait lot of hours to have what you need on room service

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was

the pool and gym are great. awesome view of cn tower from our room on 37th floor

we made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys

kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was

kids were gutted upon arrival as the pool was closed and there were also a lot of renovations which

and my kids love to stay in hilton as the service is great, with heated pool we really enjoy swimming and

room service was excellent

the location was amazing. great pool.

the rooms but i think they could be more prepared for received the new guest and do well the bed laundry and

kids loved the pool it was very clean and modern rooms

they took over the pool and then went into the hot tub but the kids moved back and forth from the hot tub to

a late check out room service was prompt and excellent quality

limited breakfast options.

is very pricey so we did not get to enjoy that part of the hotel but the staff treated our kids to pasties which

nothing everything was great from room service to the beds....

excellent experience for us, the breakfast was great, the motel was very clean and the staff was accommodating

gym and the room

the cost of the buffet breakfast was excessive and, as a result, we ate somewhere else.

a little expensive for just the room - wifi and breakfast not included

there is no room service on sundays, there is no free wifi in rooms

doors to hotel and bar is bit confusing.

great location, great value, friendly staff, fun bar and nice food

the staff are friendly and helpful, comfortable bed, free wifi, great location!

breakfast was very good, in the bar right next store. very good value.

it was so good bring able to come down to the bar in the evening and soak up the fabulous live music

wifi was difficult to connect to on an android device

room next to us had 6 little kids that spent hours running and screaming and playing with the door handles, and

well kept with great signage, exceptional staff right from the valet to room service and pool staff

friendly staff and pet friendly hotel that does not charge extra fees for pets

you walk out and you have a kitchen and dining area

for example, i came in late one night (2:30am) and they had room service come to the room to pick up the food

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right

so if you are travelling with a partner, it would be fine, but with kids it is awkward

many excellent restaurants near by and the very cool library bar at the fairmont

rly check in, late check out)

michael was extremely helpful when checking in going the extra mile to accommodate an early check in to a room

room service was a little pricey

small gym facility for such a large and grand hotel.

had to pay for wifi, other than that every thing else was great.

view was beautiful and they accommodated my kids by upgrading us to a bigger room for them to play in

the first night i was there the tv couldn't connect to wifi