pool, hot tub, clean, bed comfortable

the staff is nice. room clean and comfortable. room service meal was excellent!

parking is located a bit far from the hotel

the parking was free, clean room and very nice staff

and never have i had an issue , she told me i couldn t come inside the room without showing my pet license as

the grab and go breakfast was great, especially the service that was provided!

bed was very comfy and got breakfast was excellent

hot breakfast was good. hotel was nice and clean.

having a laundry facility was a great idea

breakfast was good, well setup clean and refilled as needed

the snack room, the business center, the gym, were all well maintained and quite inviting to use

feel that there should be some sort of a menu in the room for your room service at the restaurant we didn't even

it was nice to have free wifi

could not enjoy the pool since it was full of kids and also the hot tub, screaming

location, price, cleanliness free parking and free wifi

breakfast was not to bad but the rooms are really clean the pool was great and parking was plentiful

the kids had a blast

close to highway, shopping, food staff: friendly and helpful space: lots of parking, suite accommodated our

50 for each) and your own laundry soap, but a really good facility

there was a little kitchen, correct but we didn't use it

lots of parking too

this was a huge let down to my kids

the pool is outside and we were able to lay in the sun for hours and swim

the room, the breakfast could have more variety

team was staying as well and the kids were running all over the hotel and adults were all drinking in the front

restaurants in same parking area

the wifi kept cutting in and out

although they did accommodate us with a little bit of an early check in time

i like that it was pet friendly

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

this place has indoor pool and spacious parking

this place has indoor pool and spacious parking

what they offer for breakfast

it could ve been cleaner, breakfast could ve been better

the pool was cold and clean

we were very pleased with their pet policies,we have 2 chihuahuas

first morning there was a lot of kids from a tournament and some foods were cleaned out

the room was huge and clean with a separate living room and kitchen

the suit was spacious, clean. we had free parking. having a fridge was important to me.

have used this hotel before as a convenient stop while driving that is super pet friendly

property was clean, had free parking, was very close to the go train and served a hot breakfast

the only thing was the aspect of the rugs which look pretty old and the parking roads and exterior which should

gym 3 machine one was broken and cleanness was

would be nice if the breakfast contained a couple of safe gluten-free items for celiac

all the furnishings were outdated and parking lot was full of potholes

wifi is good for work as well

was late at night and kids were exhausted and starving

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

wifi was bit slow.

staff very efficient,the attached restaurant bar was great and reasonably priced for room

the room was incredible. nice to have a full kitchen and separate bedroom too.

maintenance work meant not all facilities (coffee bar in main lobby) were available during my stay

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

the bar and lobby was very nice

the pool..

room was decent, wifi good, close to everything

3 they had a half decent bagged breakfast ready for us in the morning plus coffee in our room 4 clean 5 it was

parking lot , didn't have parking when i arrived

parking was a little tough, and although my partner and i always found a spot, others were not so

parking is confusing but not so bad in the end

parking included

washroom mouldy and curtains too. bed sheets had cigarette burns!! $75 pet fee is too much!

parking is a bit small

free parking and breakfast and pool and suites with a separate door and living room!

free parking & free wifi

access to any of their facilities, like gym or swimming pool

the pool very nice

ev charging spots is great to have

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

in the morning, walls were thin and i could hear everything from next door, staff charged me a pet fee for my

only thing missing was the pool and the gym was very small

was a restaurant that had a good variety and the prices were crazy reasonable and they offered room service

they offer room service too we got our meal was delivered directly to our room

no pool, confusion with the other monte carlo

clean. room service is great. they have everything basic we need.

time, we got a very spacious unit with a king bed and a sofa bed perfect for staying with my kids

hotel renovations is lovely, the easy access off the highway is appreciated, lots out parking which is well lit

the free wifi was sketchy,

beds were very comfortable and the bathroom was sublime. best gym i've ever seen in a hotel.

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

free parking is awesome to have in the city

location, free parking.

easy parking too

friendly, check in easy, room clean, bed comfortable, easy parking, free wifi, convenient location

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

friendly staff, fits to family of five, good breakfast.

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

gluten free options for breakfast

gym is too small.

pools was very cleans, kids loved it

sounded like laundry machines

they are improving service with a brunch and renovating the gym very overdue

also there was no room service after certain hours which was not convenient

i called for room service for, no one answered back

rooms very clean and tidy and room service was amazing

gym and pool area

the kids loved the swimming pool the outdoor and the indoor. and the staff were awesome.

the gym had beautiful new equipment

sub level floor for pet friendly guests was sub level

my kids played for hours

with covid, marriott s perks are closed, pool, bar, bistro but the cost of staying is the same

comfortable beds, friendly staff, bistro food was good. lots of parking

brand new hotel. great gym and pool. room with comfortable bed. great value for the price

kids hockey team staying same night kids running around all night very disturbing

staff told me the wifi was free and i got a 6$ bill for the night

everything very good except parking and location.

the pool looked beautiful

didn't like the fact that my room was behind the kitchen of the breakfast and people were sitting in the breakfast

swimming pool was not open .. 2 times in a row

breakfast and the swimming pool for my kids was great

good breakfast. free laundry.

big room with couch, table and kitchen.

pool was cold i have never gone to a cold indoor pool little upsetting but but the kids still

we visited the pool and the kids loved that

appropriate pet zone , business facility , good wifi

parking is a little tight. no big deal though.

limited parking

the free on site parking was a huge plus and saved us a lot of money

bedroom and kitchen

place, really awesome amenities having a kitchen and tv, etc

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

pool was closed for maintenance

wifi not very good.

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with

a visit back to my home town was very comfortable. i also enjoyed the pool. we shall come back.

poor wifi.

is no mini bar, no breakfast and no room service

arrived at the broadview very early after a long and difficult journey

when they were out of the dessert i wanted for room service, they brought up a different similar one for free

also, there was no room service and no in-room coffee available after day 1

the facilities were top-notch, including the pool which was well-maintained

the pool was not warm. it was a hot day but the pool was so cold.

nice bar - and desserts but very pricey drinks

the breakfast, the room service & ambiance

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom,

amazing staff! made it really easy and even arranged a late check out for us.

there is a pool table, laundry and pingpong on the second floor

the ability to laundry cheaply midway through our trip was an added bonus

oh, and laundry facilities

a two bedroom apartment with a kitchenette, laundry in the building and cool common spaces

the fact of not having wifi.

the room service n cleaning was nicely done will visit

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

the wifi was a bit slow.

room didn t have a hanger in the room, the room didn t clean every day , no room service

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

front staff and room service were so great

nothing perfect, but the roof top bar was closed on sundays

we had been to the bar previously and that made us decide to stay here

only criticism is that the wifi was a bit unreliable/flaky

lovely staff, nice to have onsite laundry, large spacious room.

the bed was crazy comfy and very moderne with their hug ceramic shower and sink flat screen tv ac wifii code i

no desk in my room - difficult to study. also wifi quality was poor.

disappointing that laundry facilities were out of order.

the wifi does not work properly, which wasn't an inconvenient for us, but, might be for someone who has

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

clean, good wifi , quiet at night

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

location and kitchenette (sort of). check in pleasant

i couldn't buy sparkling water at the hotel despite it having a restaurant, and there was no room service either

room service, aside from being able to have food from the restaurant sent up

room service come at early morning knock on the door wake us up

felt like a loft apartment

fee and taxes were high and the added 85$ for one night pet fee was excessive

i love to take a bath, but do not like to showeri also liked the computers next to the bar that i was allowed

i like their toiletries, fast wifi, free coffee, heated pool and the bed is too comfy

i wanted from room service was a pizza but for whatever reason they couldnt make one

also, the pool

it was probably sitting in the kitchen the whole time and they probably threw it in the microwave to heat it

rooftop gym

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of

a gym without a sauna and steam room for the price would exceed the expectations.

great location, staff, laundry room for guests, they made usa feel like home

great location, breakfast was awesome and the roof terrace an absolute sun trap.

the breakfast was really good in quality and i loved how laundry was free

gym could of had some more serious machines, ie bench press and squat racks lol

we didnt have breakfast

good location to sick kids

didn't see any facilities for kids

didn't like that there was no spa services availableat the time

the bed was especially comfy and i loved the inclusion of the mini bar items (non-alcoholic and munchies)

pool is small, no lounge area, no hut tub, tough to get to

i liked everything in the room. was very comfortable and relaxing. the bar was just great.

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

the room was very comfortable and room service was always there to clean and replace things

technology in room hotel is terrible. wifi constantly drops

also, i love the convenience of having a gym in the hotel

the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

also to have spa and gym only for women was a bit strange policy

the room, the pool and staff was very helpful

the spa is a lovely addition to the stay even without getting a treatment

women only spa is lovely, went swimming in the evening in the pool

honour bar a nice touch

it would be great if the gym had more equipment, with a greater range in weights.

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

the staff were very friendly and helpful and gym was very good by hotel standards

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

and bar upstairs were difficult and unfriendly

location, staff, cleanliness, cost, early check in

being charged for late check out that we did not utilize.

the santa, candy bar, hot chocolate , drinks, kids playroom (upstairs we found pre checking out the adult pool

it had a great pool with a slide and a playroom for little kids

the wifi is not the greatest and the elevators can be very slow in peak times.

thing i did not like about this place (but not a big issue for me personally) would be the wifi, it is a bit

room service was done by booking and the bookings filled up quickly.

from eaton centre, nice resturant around the corner in the same building , not to far from sick kids either

friendly, helpful staff, gorgeous room, love that it is pet friendly!

you sir for free upgrade to room suite and great wifi network

room, pool, staff, great lobby

the location is terrific and the room was beautiful. the pool is an added bonus.

had a great breakfast. our grandchildren loved the room and the pool. they said it was 'fancy'

front desk, bar, management, room service and restaurant staff were friendly and

the pool on the roof was clean and overlooked the cn tower in downtown toronto which made swimming

i liked the daily cleanup service in the room, the gym was nice and i liked that it was stocked with water

they loved the rooftop pool (kids are 5 and 7)

had to walk through the gym to get to the pool, which was a little awkward, but not a big deal

the pool was also good and the kids went there a lot

my kids were happy and are looking forward to our next visit.

location, style and decor, early check in and 1200 check out

gym facilities were also better than many hotels

the gym is a huge selling point for me

took my wife for a day get away from the kids for the day and they even delivered a little desert on the house

they also sent cookies and sweets for our kids in the room

have loved a bar or restaurant / room service to the room, it was listed as an amenity but was not available

no pool or continental breakfast

no pool no food options

large room with small kitchen, decent gym and good breakfast. good value for money

unique set up complete with kitchen, laundry, gym

- the gym was small but had plenty of equipment and the 3x i went there was no more than 1 other person

very pet friendly: i stayed here with my cat

location was perfect for proximity to our kids apartment

enjoyed the wine reception in the afternoon and coffee bar in the morning

very good wifi

location, cleanliness, facilities, rooms, gym, swimming pool & jacuzzi

they also allow pets

pool was closed for maintenance.

wifi very limited. pool and jacuzzi stairs were sharp so needed warning sign.

not offer room service for food, some rude employees in the reception, cleaning in the bathroom

room was comfortable with a real kitchen and a laundry in the room; that was really great; good coffee; ceramic

big man) assured us that we are eligible for early check in but when we came back, another staff said there were

location for all ammenities in central toronto, lovely big rooms and comfortable bed, plus good wifi

the room also had very helpful amenities such as kitchen sink, stove top, fridge microwave and a dish washer

check in and check out clean and fast - lots of amenities in room and quiet with free wifi

no room service this time because the restaurant was shut.

not relaxing small tables not enough room for plates with table settings and kids

enjoyed the gym & dinner at hemisphere restaurant

really surprised that breakfast was not included

room service was excellent

wifi was not very good

also, i think basic information about the location of the refrigerator, laundry, etc should be placed in the

location, has some facilities like a small gym and you can have breakfast and dinner there which where nice

they allowed for a late check out

gym

were very comfortable, room facing away from the street was relatively quiet, wifi was fast, location was very

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra

it would be nice to have towel bar on wall to hang towels. one hook on door not enough.

wifi works fine. fast check-in. centrally located in downtown toronto. close to central station.

bar but no biggie

room was really beautiful, victorian style - opulant, fireplace, extra large bed,

wifi connection should be improved too

had mini kitchen with fridge and table and chairs

the table and chairs in the kitchen need to be smaller scaled

room was comfortable and the fireplace was a nice touch

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service

the swimming pool and the location.

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

everything was clean and room service was just great

great location, friendly staff, fantastic room service (fast and food was delicious)

we asked for a microwave, and we used the room service from the restaurant downstairs once - both times our

room service menu was out of date ( not really a big deal at all)

loved the club lounge, the kids really enjoyed that experience

i called to ask where i could do laundry

accommodated my 2 queen bed request kids loved the indoor/outdoor pool

the warm pool with the cn tower view.

the location and the room service

from valet to front desk to housekeeping and especially at frenchy bar et brasserie

big size and clean room. amazing swimming pool. the gym was good.

the kitchen is excellent and the wine list well appointed

mentioned at time of booking it was our wedding anniversary and they put rose petals on our bed along with

my favorite place to stay - comfortable and convenient! great pool and sauna, too!

the gym was really modern people were very kind everything was beautiful

just that the room service didn t pass by often.

hotel doesn't include a breakfast in its fee but there is a tim hortons across the street, and the hotel does

housekeeper propped up one of the kids' stuffed animal each time they cleaned so that was nice surprise for

room service is super fast and good priced

i couldn't see any milk/cream either though i am sure room service would have provided it

a little expensive for just the room - wifi and breakfast not included

one tiny tiny little niggle was that the wifi wasn t fantastic upstairs in the room, occasionally dropping

the rooms aren t 5* hotel rooms but they are clean, comfortable and equipped with good wifi and television

staff was super accommodating and were able to allow us an early check in

great location, great value, friendly staff, fun bar and nice food

location is great, but i knew that it would be because i ve spent some time at the bar for live music

gym was excellent breakfast buffet and service was amazing

i also used the hotel s laundry service

i enjoyed the gym, the pool and hot tub

pool area was wild-lots of kids running on slippery floors and adults pushing/pulling their kids into the water

pool area was wild-lots of kids running on slippery floors and adults pushing/pulling their kids into the water

the staff was friendly and very accommodating during my stay

no room service after 11pm.

the bar staff was also very friendly and very efficient and knowledgeable about the area

so if you are travelling with a partner, it would be fine, but with kids it is awkward

wifi connection non-existent

very clean above expectations from all levels of service room was very comfortable well laid out room service

we had requested a wheelchair and it was ready when we checked in and also they didn't charge for early check

in and they still forgot my points and locked me out of the hotel when my membership card gave me late check

delicious breakfast buffet

nice pool

the first night i was there the tv couldn't connect to wifi