but we were definitely surprised by the incredible breakfast

the breakfast is overall good, some items were not replenished as required

breakfast pricey

breakfast is really nice with a variety of foods.

internet worked well, but the wifi is not secure (it seems to have no encryption)

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again,

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

breakfast was nice, and they took consideration for the clients to be accomodated well at their

clean and good breakfast. parking space.

it was nice to have a drink at the bar in the lobby too

were no tea or coffee making facilities in the room and there was no room service the day we were there

needless to say, i went to a local bar the following night for some tapas and a few beers

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a

very comfortable room service very good

missing wifi password reminder

gym closed and not f&b at all.

wifi was flakey but im nitpicking

the shower did not keep the temperature constant and it was always too hot as room service insisted on turning

not free parking and wifi

bedrooms, views from the rooms, countless welcome details and last but no least, an amazing breakfast make this

was traveling around spain/portugal with my 2 kids (14 & 19)

location very good closer to shopping centre, everyday they keep the rooms clean the hotel have gym, swimming

wifi was not working in the rooms.

the pool is small, but large enough to cool off in

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that

1. poor wifi 2. restaurant.

no bar / no resto very basic breakfast

the parking was free and easy

due to covid not so many people in the hotel. because of that bar was not open.

great hotel in a good neighborhood, easy parking.

the property was quite out the way the rooftop terrace was unreachable wifi was poor

luckily i had my laptop wired on wifi

gym could be improved and an indoor pool

didn't get a chance to use the pool or gym, but hopefully next time

the gym is very

my only complaint, an erratic wifi connection, seems to have been fixed recently.

free parking and car charge points near the cafeteria

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a

restaurant and bar were closed. poor wifi.

the reception was very good. the room was always clean. breakfast was excellent.

wifi connection unstable and not always working

the wifi didn't work very good.

wifi signal strength was ok inside of the room. but overall facility was good.

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

room service for ice

great gym and restaurant

friendly staff, lovely pool, and fantastic spacious room.

rooftop bar and swimming pool also perfect benefit

the swimming pool, sun deck, rooftop bar, and restaurant are all really really nice

gym equipment broken and old, tv doesn't work in the gym

comfy bed friendly staff good wifi local shops

spa is small

the spa area

nice, modern, clean hotel with bar in lobby. underground parking.

lack of vegetables at breakfast, noisy kids in room next door

pool , the bar , the restaurant, the room , the gym and the breakfast was exelent

but worked quite well) - well isolated - train and busstation close by (1-2 to airport) - 24hr gym - good

a shuttle n bus is also available between the airport and the hotel

wifi was extremely bad

nice pool

wifi is good

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

no coffee or tea available until bar opened in the

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

no gym, no spa, no fitness room

room size was good for me and the room very clean, receptionist and room service was very good

wifi was bad

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

no restaurant or bar available

easy access, free parking and friendly staff

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free)

underground parking or front facing parking if you prefer

gym is really poor for those who work out everyday like me

rooms, breakfast, pool

if i remember well, it seems that they charge for the towels to use in the pool.

in the room to get some privacy but still be close to the kids, even included a small

the gym could be improved

not enough hot water. wifi doesnt work

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

room was clean, ac was cold, bed was comfortable, wifi was fast, tv was big and good channels, bathroom was

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

very comfortable bed, great wifi coverage, cleanliness;

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

reception staff were excellent. bar and restaurant staff less so

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

wifi reception in my room 210 was very poor and erratic

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

service, cleanliness, bar and restaurant

breakfast, nice, comfortable room with wifi

very good place to stay. good breakfast, helpful staff. no complains

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

spacious clean room, comfy bed and some privacy from the kids, good breakfast

plus provides a decent breakfast in the morning

we arrived early to the airport and front desk sent the shuttle

the washroom was clean and even a gym is available

the wifi didn t work at all and the tv didn t have conection to internet

lack of international tv channels. wifi needs reconnection overnight

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

wifi

large room&bathroom. friendly, english speaking staff. close to metro. fast wifi

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

that doesn't have wifi in the rooms

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

the wifi was

spacious room and good enough wifi

free wifi

very clean and modern. great washroom. they allowed an early check in.

we tried t order some room service for the kids and we were told it was not available.

no menu for kids

this together with a better than average hotel gym means your between-flights stay can be really positive

rooms, very accommodating, nice size pool, good gym and super friendly staff

large beautiful room. great informal restaurant with high level menu and service. free wifi.

pool area was absolutely lovely

all round was ok and got early check in which was important for our trip

close to airport. comfortable bed, good bathroom, wifi and restaurant

the breakfast was excellent

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

well designed rooms; friendly, organized staff; good breakfast; great location for airport overnight layover;

location clean very good breakfast

convenient to the airport, free shuttle, excellent breakfast

a gym like tryp hotel at lisbon s airport

no indoor pool facilities but all other things great

location, comfortable room with balcony and cooperative & friendly staff plus airport shuttle, nothing better

everything was clean and ready . super wifi !

takes at least 2 metro lines to get to the city center and wifi was dropping, other than that it was quite

sometime i couldn't connect with wifi. w room which i stayed was little bit small for 2 person.

room was good. clean bed and towels. free wifi.

a very warm duvet and a radiator, good wifi

broken to do any thing you need to use their wifi we forgot to do check out and had to go all the way back to

good wifi

the wifi worked properly

the free wifi was good

cold and warm water provided in lobby as well as free wifi

30 and you only had a bar menu (was still plenty on )was a little disappointing

small gym

it was convenient to have a bar and restaurant on site since nothing else close by

wifi was not great

is the pet friendly rooms are serviced by the most amazing staff

wifi very slow. dinner was rather poor.

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

everything went well staff was helpfull for my kids

everything was super. excellent wifi connection.

was an overnight stop so convenient to the train station but had excellent facilities including a gym and a

advertise with gym. there is a threat-mill and a few dumbbells. not a proper gym. disappointed

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

room furnisher is old. windows are not safe if you have kids travelling with you.

breakfast good, location too

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices

great location for transiting through madrid. bonus having bar on site and outside sitting space

the pool area didn't seem very welcoming to kids, it is only small and not very wide so didn't feel comfortable

the variety of food for the 24 hour room service wasn t much at all

the staff was friendly and the breakfast was great

the kids loved the hotel due to the music theme

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

location, clear directions on how to get in and log into wifi, high speed wifi, comfortable

poor wifi connection. the bathroom had no place to hang the towels and clothes.

lots of privacy, big beds and good wifi

enter in this hotel you need to have your phone charged and with wifi so you can open the doors to get in also

location, beside the bus stop almost and 2 mins to metro. great wifi and clean.

nice, clean hotel, good breakfast, fine wifi and very close to metro

room service was a disaster (took nearly an hour and 3 phone calls to deliver fried eggs and chips)

the bar was never busy as the prices were very expensive for this location.

the restaurant and the bar are perfect at night time

bar in the back of the place

spa facilities very basic and should be open all of the time for free. breakfast over-priced.

was clean, comfortable and the wifi was very good and reliable

very annoying when you have little yelling kids in the opposite room (i have to say

wifi is not the best for working.

spa facilities were out of order during our stay which we were very disappointed about due to it

also the nice gardens areas and kids zone

it is surprisingly bad that there is no room service

nice room, excellent breakfast, very polite and professional staff!

there's a great little playplace for kids and lots of green space for them to run around

bathroom toilet doors dont work good,cant full close. swimming pool dont work.

views, the room and little patio area, the comfortable bed, the decor, the gardens, swimming pool and food

you get there - aal cachucho has a beautiful garden with plenty of parking

friendly hosts and secure parking

facilities are also great, heated swimming pool

nice friendly place, pool was good, room was cool, nice food and all at wedding.

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

wifi was useless, no plug in the sink, no english t

good wifi connection, nice staff, good location

wifi didnt connect in my room.

not so clean and wifi did not work in the room. i had the 315.

shittle driver didnt help much with baggage even i was carrying a pet and i didnt have hamds

comfortable beds, overlooking the pool

to a coffee bar and not having to pay for water would have been nice in between meals and throughout the day

booked to stay here as we had our dog with us and they are a pet friendly hotel

proximity to airport and shuttle service

, restaurants very expensive , only pool open in spa area

pool water a little on the cold side.

very helpful staff, early check in was facilitated and any request helped with

nice bar for drinks and food

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

is too hard ac blowing on the bed directly quality food for room service is disappointing shower pressure could

gym- excellent, breakfast- excellent, room comfort and cleanliness- excellent

clean and modern hotel, excellent breakfast, really well equipped gym, helpful staff, shuttle bus for airport

was excellent; if you are traveling with kids, there is a park next to the hotel

perfect for travelling with kids

staff brilliant with children and have a young kids club very nice, spacious room amazing bathroom and show

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

gym

incredible room, amazing breakfast, fab staff

super comfortable and clean. amazing breakfast. nice and big bathroom.

i loved the free shuttle service! i also liked that the bar services were available later!

- big room and comfortable room - very clean - good wifi - friendly staff

the staff were very nice to my kids. the airport shuttle is extremely convenient.

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

the pool was under maintenance for a while

the bed was so comfortable huge bathroom amazing gym the breakfast choice

they also have an unbelievable gym so make sure you check it out

the perfect room, the excellent breakfast, with several options

access to the swimming pool and jacuzzi should always be complenatary

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

roos are small and it has no gym

wifi unstable. needed to log in continuously

i enjoyed a couple of nice restaurant meals and sitting at the small bar area with a beer watching football on

good wifi

liked everything, the gym could have been a little bigger and had more weights.

there s no room service 24

excellent breakfast!!!! and a big plus is the gym

the environment that i could work in at the restaurant and the gym was amazing. it was great!

location, comfortable, great breakfast and friendly staff

in june they were celebrating the hotel s 10th anniversary and we could not use the garden bar or the pool

there is a gym and some services such as a spa available

not good when you have little kids

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

wifi is very limited only to one device

was no microwave in the room to heat up food, nor was there a place to dry the laundry

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

perfect for working remotely; big desk, great light and powerful wifi connection

also pool is available

wifi was not 100% reliable

such as kitchen and laundry

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option

front desk has given me false information about the services available he hidden that they have laundry services

wifi was strong, it is close to a metro station and the bed is comfortable once you get over the

the shower area (tub) is unsafe, it has no grab bar in case you are falling down inside the tub.

hotel restaurant and bar closed when we arrived at 8:30pm although website said it was open until 1am

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

wifi is poor in my room

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

clean , nice and spacious room , a beautiful bar and an amazing buffet breakfast

it was indicated that the frigo bar was for free until the check out

rooftop bar has stunning views

check-in, no help with baggage, sockets in awkward places, room service unhelpful, personal items removed from

not to much to do with kids nearby

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was useless - even the paid one.

did love when i saw that you guys are pet friendly, and your personal are very polite and profesional with those

though it s pet-friendly, they charged me an extra 20 for my cat with no check provided whatsoever

free wifi in the rooms would be appreciated

wifi in the room is payperviuw i think that the hotel must to try to offer a wifi free for the

wifi worked well and you could also get service in the room as well

not a pleasant experience trying to check my wifi connection knowing as well that checking out on time depended

surprisingly the speed of the wifi was super

hot drinks in room, although you could hire a kettle, they were not available with room service

bernabeu stadium by walking for 3-4 minutes only + the metro is in front of the stadium the room service the

no pool

my only other comment is that the room service menu is very limited

bar is open until 3 p

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

wifi was inconsistent, mattresses were just ok.

location, friendly staff and a great little bar doing snacks (picture) and breakfasts

clean, comfortable, shuttles to and from the airport, good wifi connection

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

i got room service and the food was amazing

size & comfort, good room service

shuttle bus service from the airport was a disaster- unorganized- couldn t get on shuttle because