were no tea or coffee making facilities in the room and there was no room service the day we were there

needless to say, i went to a local bar the following night for some tapas and a few beers

bar did not open until 20

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

seems to have no encryption)

but we were definitely surprised by the incredible breakfast

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

breakfast is excellent

expensive, poor a/c, non exsistance free wifi!

very good breakfast!location too!

reception and bar service as they use the same personnel

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

everything...and the breakfast was fully enjoyable. nothing but great service

problems with wifi on the last day

breakfast adequate though

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

clean, cozy, nice personal, tasty breakfast

wifi reception in my room 210 was very poor and erratic

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

all room in the

the gym is very much non existent

very small gym.

facilities are basic - small gym, no pool, tv channels basic and no english channels

room service etc

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

a lady named victoria who delivered our room service was fabulous, very polite and friendly

nicely designed hotel, cute rooms vintage style (mini bar a smeg) and with lots of comfort, computer games for the children, good quality breakfast, free

has a pool and gym

everything comfortable- good bed, good shower, 24/7 reception and late bar (~11pm)

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

the pool and the gym was excellent, friendly personnel, everything was clean and clear

i couldn’t have a late check out

gym awful. shower needed maintenance. no laundry service on weekends

the gym

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

gym is small, however it still meets your basic needs

very nice and varied breakfast

all staff unbelievable helpful and friendly, breakfast

breakfast was delicious

i arrived they found a room available for early check in

the reception was very good. the room was always clean. breakfast was excellent.

are moving parking is too expensive what is in the picture is big jacuzzi not a swimming pool and not good as it

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate, which is not the case here

room service menu

i really enjoyed the gym and spa facilities.

no pool, no spa, no gym, because under construction

the mini bar is usually not supplemented

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe hotel when i go again i

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

the pool is amazing too and in general the stay at the hotel was really pleasant

imming pool and gym) rooms size was perfect and staff was super friendly, definitely recommended

no towels for the pool or sun loungers.

nice hotel, near the metro that is easy to use not too far from the airport too, lovely breakfast & great staff

good wifi

the staff took attention, well cleaned, comfortable beds, delicious breakfast. pool cold but ok

was very clean, close to the airport and the breakfast was included

the room service was also great and the room was really

we booked the quadruple room which had bunk beds for the kids

the mini bar also had a few drinks for free

shuttle to airport. room service

rooms a bit tired. shame no bar / restaurant.

connecting door between the rooms, so if you have small kids it is a problem

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

no restaurant or bar at the hotel but many bars, cafes etc

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

location from airport after long flight to catch a good night rest, late check out was nice

the laundry mat was near by

no laundry facilities

laundry service provided and the breakfast options were not that great

staff was really helpful and friendly and the shuttle on time and a nice driver

the poolside bar was great for drinks and food

rooms, nice residential neighborhood, great tapa bar nearby

the wifi worked well for streaming movies for the kids and doing work

all this and only short shuttle bus to airport

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not stop by the door, so

came very early because of a change in my scheduled flights at these times of coronavirus

the second bed is a sofa type bed more for kids

very friendly staff, big and clean room, really comfortable bed, great brekfast, early check in

there is a bar area next to the restaurant

to the airport, punctuality with shuttlebus, breakfast, stuff so helpful, love to stay

nice breakfast and lunch with attentive staff

did have no pool.

comfy room with room service

no pool, unclear when and where shuttle could pick you up when going from airport to hotel.

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

there is a bar there and a burger king at the train station, but not much else

has gym etc but didn't use

pool bar could do with updating but that's being a bit picky..

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

the pool was great!

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good snacks and small meals large room with very wide double bed

gym, food, bar. the room was clean.

maybe a bigger gym distance

om service, fitness, etc.).

the wifi was a bit slow in our room and sometimes would disconnect.

we were offered early check in even before we could ask

breakfast was amazing!

find the numbers for reception or room service so had to go down and ask

the room was huge and spacious, with a beautiful view of the pool and with the famous bluetooth speakers in the bathroom i was able to enjoy a few tunes

room service i ordered late one evening was really bad i can only assume it was because they were

clean and modern, great vibe specially with kids

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

gym closed

it was a little difficult to access the gym.

late check out

gym access has to be granted separately in order for the room card to open the door

gym needs to be reserved in advance in order to use

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

bar in the back of the place

rooms are clean and very spacious with a good sized work desk looking over the garden and solid wifi

bed, pool, playground for kids, airport shuttle and the staff is amazing

airport shuttle, proximity to airport, pool and playground for kids

you can sit at the table beside the swimming pool and also admire the garden view

nice stuff nice garden good for kids nice pool

the gym and pool looked great but we didn t have time to use them

i should have ordered coffee from room service the night before

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

the saltwater pool and breakfast buffet were both absolutely amazing

pool, gym, restaurant

hotel offers free shuttle service to the airport

a good size, the beds are big and comfy, the windows open, everything works, there is even a mini bar in the room and snacks and drinks for free

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

pool was closed during winter months

the comfort of the room and the facilities especially for kids were superb

the room size, clean and tidy, charging points are everywhere and, fast wifi service and

great pool and wonderful and very helpful staff

the hotel is comfortable and well-equipped, with facilities like a swimming pool and gym

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

they also have an unbelievable gym so make sure you check it out

wonderful spa facilities, very comfy beds and one of the best breakfast's i've ever had!

the spa was great

rooms were so modern, clean and spacious ,mini bar stocked daily and the vip level was definitely worth paying the extra

the breakfast was also very good

i had a wifi connection

there is a gym and some services such as a spa available

airport shuttle bus was very good and efficient, the room was clean, comfortable bed, big shopping center

the gym is small and the stationary bikes were broken.

location with free shuttle from the airport

roos are small and it has no gym

good value north of madrid center...easy access to airport and good wifi.

the room was just right, good wifi, very clean, friendly

was perfect in every aspect, very clean, comfortable queen anne bed, nice size screen tv, mini bar, nice size en suite bathroom with all the facilities, nice large walk in shower with button

wifi unstable. needed to log in continuously

free late check out

quiet rooms, great breakfast

lovely breakfast and friendly staff

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

room and beds were more than big enough to fit my 2 kids and 2 adults

room service, pcr tests available, etc

the pool was very pleasant and it was a great experience to explore the communal areas

the pool is not too deep, for an average sized person, except a depth to the half of the body

pool available

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool facilities coud have been cleaner / better.

the free wifi was excellent

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

i arrived early having just checked out of another hotel i had been in the week prior, but they were able to

there was a great working location in the lobby with very good wifi

on site food, just lack of options for kids i felt.

gym was great

when you do the check out and still have to wait 2 hours in the lobby you don t have wifi

not possible to get a coffee until 11 when the bar opens

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

big rooms. laundry service was excellent.

from the room you get a glimpse of the golf course

rooftop bar has stunning views

she was helpful and very good with kids

not to much to do with kids nearby

bar in the hotel closed quite early, it would of been better if they kept it open to at least

ly orange juice for drinks, only tomatoes for veggies, no pancakes for kids, no fruit