wifi should be available in rooms not just specific communal areas such as lounge/ reception areas

good but it s a shame kids not free

the beds all looked like kids divan beds from the 80s and didnt feel particularly structurally sound

yelf whose family were already established as wine merchants in what s now the black sheep bar adjacent

sadly we were above a bar which was noisy until the early hours

wifi was non existent.

welcoming, comfortable bed and nice breakfast too

bar lovely and staff really friendly and helpful

breakfast was superb

wifi was not totally reliable

the kitchen & dining room included

general location good, private side entrance to come and go as you wish. nice bar downstairs

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

the bar is wonderful, with lots of friendly locals

i spent a lot of time in the veteran bar downstairs too and all of the staff and regulars were incredibly friendly

so close to town with parking

it was very well decorated and the kitchen was stocked not only with equipments, but also ingredients for breakfast

newly decorated, first floor, one bedroom flat with open plan kitchen and large bathroom

the kitchen was a wonderful addition and i was well able to cater for myself

the parking space was very useful as it made for a more relaxed holiday

location, price, staff, off-road parking.

good hotel, but very limited parking. not everyone gets parking space.

fact there was a fridge in the room, free wifi and a homely feel

they have parking available.very nice location.

parking space

only downside would be the breakfast

plenty of car parking very good leisure facilities and restaurant good food

it was super close to the ferry port and there's lots of parking

i didn't like the kids bed. it was uncomfortable for my daughter.

and spa, lakeside setting, great for kids, large bright brasserie, clean and modern bedrooms, and mostly helpful staff

although not absolutely essential would have liked access to wifi.

all of the bar staff are extremely well trained with a great attitude

parking was first come, first served, by the side of the building

only possible drawback was that the wifi was slightly weak

breakfast a little early for us late risers!

our room was directly above the bar so wad noisy at night until the pub closed.

wifi could have been better.

location, mostly good food, ample parking

ample parking and location was easy to find

off street parking , nicely situated

the outside bar was buzzing on sunday afternoon with a dj and sunshine

outdoor garden , bar was amazing, it was like being abroad

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

only used the room and the bar but the hotel was everything we expected

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

the cocktail bar was good

bar is overpriced

breakfast bar was on the small side

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't used to

it is only a short distance from the family centre and beach for kids

with a 15month old we decided to have room service and the food was excellent

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

early check in

the restaurant and bar was closed

slightly early check in as we arrived early

very polite and friendly reception girl gave me late check out .

the drinks in the bar were a little overpriced

the bar drinks were a bit pricey

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

staff delightful, bar chic and stylist, excellent

lovely staff and breakfast

great location, friendly and helpful staff. good breakfast range.

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

great location, excellent breakfast.

had eggs benedict for breakfast was okay but was lacking something in tastes

i was disappointed by my room service order

coffee making facilities, great wifi

the room service from the florence pub was outstanding service

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

the full english breakfast was excellent, served with juice and freshly brewed coffee

brilliant. comfortable. great breakfast. great staff

great breakfast, and all really brilliant value for money

the breakfast was delicious and the staff were lovely and attentive

great bar area downstairs - fantastic waiting area for the other half

the early check in and late check out times were perfect for us

hotel was quiet and breakfast was served in the dining room

the bar and snacks and lively garden patio were on added bonus on our warm fall stay

the continental breakfast was a great add on to the stay on the morning and was very refined , ian again was a

supurb breakfast

needed a late check out and they were extremely helpful

clean laundry left outside room

wifi, comfortable beds, fan was provided, perfect location for shopping

i paid extra fir early check in

more reception staff.asking 1 staff to cover bar and reception not good when 6 waiting

the entrance foyer does seem to fill up with weird people who seem to be using the free wifi, but not staying there

evrybody was friendly and helpful, breakfast were lovely

yes there was shower gel and shampoo, but when asked at bar for hand soap, i was told that they didn't supply it

jackie the bar lady and ivan were brilliant

the breakfast was very good and lunch meal was also great

so close to harbour close quite little bar nice breakfast does what it says on the tin

there was no bitter in the bar just pale ale and

excellent breakfast. ideal location near station buses dockyard and shopping.

breakfast was fabulous

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

good standard of accommodation, clean and fresh laundry

nothing.. the staff when contacted about early check in was rude and unhelpful

the room was great, the location was fantastic, there was even a laundry on the next block

the manager help accommodate for early check in and to store my bags for the day before i caught my train

also we were grateful to be allowed an early check in which was appreciated

love the lounge room, the bar and the room we were staying in!

for the top room with spa bath and was amazing, the bed was huge but hard but defo loads of space and a great experience

small bar for drinks which was great

there is a bar at the hotel

car parking but that was partly addressed with a discount

the swimming pool and radiant sauna first i have been in were excellent

breakfast was good and they cooked veggies sausages just for me

i didn't use the swimming pool but it looked lovely

breakfast was made extra special as the staff helped with my request for gluten free items, the

great location - helpful staff - great breakfast

breakfast is 12

staff were great and very helpful and the bar and restaurant looked nice

location for ferry and good sleep and bit to eat and breakfast

evrn had ev charge points

room tidy, spacious room and lots of storage spaces, excellent shower

think installing a bar in the bathtub would be helpful suggestion

the breakfast was exceptional and very hot with a lot of choice

allowed early check in

flyover is near otherwise very central. wifi was rather positional.

the wifi signal was really bad, and the tv was not working properly.

good wifi

i was in room 33 and couldt access wifi as i think i was too high up!

no wifi

the room service was also good

staff at the wheat sheaf are hardworking and very friendly, good breakfast.

staff were very friendly and helpful, bar staff efficient

on arrival for services such as wifi and breakfast times, building access outside of opening hours

rude and unhelpful health and safety issues at property not recommended to stay with family or kids

wifi vg, which was the reason i selected this hotel, as i needed to take part in an on-line meeting

clean, friendly helpful staff- stayed before breakfast excellent

the night i stayed had many party s of kids staying so was rather busy for the staff but they did a good job

brilliant wifi, great value, clean rooms.

kids loved throwing themselves off the bunk bed.

there was no wifi connection on the tv so no access to youtube or netflix which was not good for kids

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

the rooms were above the pub i didn’t have to go through the bar to get in

the anchor bar staff were exceptionally helpful and really lovely

10 per day on esplanade

location, staff friendliness, room and breakfast were all excellent.

the wifi did not work and only one breakfast was left for two guests

), the breakfast was bad and the wifi didn't work in my room

staff were friendly, the room was nice

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

the ev charging facility was very handy also

the breakfast was outstanding, the room was nice and comfortable

great breakfast very good value and we will not certainly be back thank

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

would have liked there to be more parking, as i had to carry my sleeping and daughter and luggage from the next street

and they didn t pick up the phone quickly when you called room service from your room

attentive bar manager

bar was extremely reasonable

parking space wasn't big enough but that isn't an issue plenty of parking near by which is free

to shower the kids and have a shower your self afterwards, was a mission everyday

the pool and location are great!

oh,,, the bar was well stocked too

e nachos were delicious and very generous at a small

whole place was just lovely, pool was great ,very very clean ,the staff very friendly and polite and very professional food was

bar, honesty bar and shop, great breakfast- linda is great

lots of car parking space

parking on site which was perfect

ample parking

in house bar a bonus

there isn t much parking.

parking on site

the staff were nice and parking was easy

very perfect reception, easy simple instructions, plenty of parking and great customer service

parking limited first come first served. however we managed ok

super views , stunning garden , great staff fantastic breakfast

private parking with a walk down the slope to the beach being very close

breakfast was suitable and delicious

th sea views) and a bonus having a bar on site

very friendly and helpful, room was very clean , with view out to sea, breakfast was lovely everyday

landlady was a little rude towards their young member of bar staff when she was only advising customers of places to go for the evening

lots of parking and best of all a bar

it was what one would expect staying in a pub on occasions you could hear the people in the bar downstairs but its a nice place very friendly the food

good food from the bar menu with generous breakfast, the home made marmalade recommended

easy parking too

the food was lovely, as was the breakfast (was sad there wasn't any hash browns though (+) breakfast was nice, although a little cold the first morning but we went earlier the second morning (-)mentioned above the breakfast was a bit cooler on the morning we went later but could have been a one off (+)brilliant breakfast staff very helpful (+)and gym and free sky movies ,but room was so lovely queen size bed and staff was really helpful ,breakfast cooked nice and (+) good choice of food for breakfast (-)breakfast would have been a bit better with more choices but was still good. (+) we booked room only so had breakfast at starbucks which was good (+)didn t have breakfast (+) we had a meal in the evening, and breakfast each day (+) the breakfast was good and fresh and staff friendly

booked two rooms, well equipped but quite small, the pool time restrictions with kids is not ideal but understandable as the gym is a public membership facility and not just for

was obviously a night where a kids sports club had checked in, and kids could be heard running up and down

we stayed for one night and enjoyed a good diner and a swim in the pool area for 5 pounds

the price of the room service

accommodated late check out request

m) was easy to organise

missing ev chargers!

sampled lunch in the restaurant and had room service in the evening and all the food was really good, with prompt and friendly service

pool was a big bonus as the day we stayed, it rained all day long and this kept the kids happy

ease of parking, warm welcome, cosy bar area

? the bar very noisy!

very comfortable room, friendly staff and great breakfast

i am sorry our stay was so short, this is a wonderful hotel and the bar in the evening was comfortable and very friendly

it was such a lovely break at a very reasonable price and lovely surroundings with plenty of parking on site

breakfast very good value

as i had asked for an early check in

low quality hot breakfast

room ,food ,the helpless of staff good not good the control of kids at breakfast time

breakfast choice was excellent room big and modern location was so close to main road bed really

not appealing, not helpful for a wheelchair user but not impossible, pool was cold due to

gym is excellent

they could have more sort of fruits for breakfast, but there was nothing i didn't like.

the gym and faciloities - fantastic

loved the pool, that was fantastic

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

everything you could need in a room also a very nice bar and restaurant

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

nice rooms, restaurant and bar area

wifi non existent in the room, had to go to the lounge to get wifi, which was very disappointing

the bar and restaurant are great and staff were attentive and helpful

internet wifi was superb the best i have experienced in a hotel

dislike really but it would be more convenient if guests could pay against their room bill at the bar rather than having to return upstairs to fetch a credit card

we couldn t make wifi work in the room but this may have been our fault

the staff the spa the price

great bar and spa

paying for gym.

staff in the bar of an evening didn t look like they wanted to be there at all and didn t even smile once

parking is free and always enough spaces

evening bar staff were friendly, bed was comfy

the noise from the bar below

the room was above the bar and being friday night it was quite noisy again our fault for not checking

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend