wifi not so good

parking nice food bed and bathroom

staff, parking, clean comfortable room with loads of extras - good food in fact we ve already booked for

location, mostly good food, ample parking

good food in the bar and very good food in the stern room

the owner, george, did breakfast so great to meet him

the bar and restaurant was closed during my stay but ye old village inn is less than 10 minutes away

guests we would have liked a garenteed parking space but there is a carpark just opposite if needed

parking available outside the property

staff breakfast location on site parking george

the tv didn't work as it didn't have wifi

could not connect to wifi

road parking

location, price, staff, off-road parking.

parking space

the breakfast was lovely great choice and variety

breakfast choice was really good

everything. hotel was very clean. staff were really friendly. breakfast was amazing.

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

bar lovely and staff really friendly and helpful

easy check in,friendly helpful staff in the bar downstairs, great location, perfect for me for a few days

location, comfortable room, lovely shower, nice big self-catering kitchen and lounge area, everything you could need straight off the hovercraft

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

showed me the kitchen and lounge so it was as well i remembered it was there

free parking on the road was relatively easy to find during our stay

the kitchen was stocked with milk coffee eggs breakfast stuff which is really

great apartment - everything we needed, clean and good location with off road parking

so close to town with parking

there was even some items for breakfast in the kitchen and a little vino to sweeten the deal

wifi didn't work till later on the day but got sorted out

bar food is excellent the scampi is the best i ve had, very fresh and well

wifi should be available in rooms not just specific communal areas such as lounge/ reception areas

yelf whose family were already established as wine merchants in what s now the black sheep bar adjacent

bar staff also superb

but most of all, the staff is very friendly

would have liked there to be more parking, as i had to carry my sleeping and daughter and luggage from the next street

parking was minimal, only a few spaces at the hotel, then had to park on roads surrounding hotel

, a cafe for light snacks opening out onto terraced gardens and ample car parking, a large bar & entertainment area for live music

get any ordered food at dinner table then told have to go to the bar for drinks two floors up ,no room service no clean sheets of towels all week absolute

friendly staff perfect location kids loved pool

the out door pool and hot tub was a bonus

very helpful : the two ladies at check in, the housekeeping staff, the lady who served us at the bar and the gentleman who made us dinner

wifi was a bit hit and miss and barry was looking to sort this out but sadly after our stay

has been renovated in such an art deco/cool way that it still feels stately but modern, the bar is a great place to chill whilst the pool inviting and fun

the bar snacks and high tea were also excellent

love the little bar inside, abs the gardens were beautiful

super views , stunning garden , great staff fantastic breakfast

on to the see, quite sumptuous and varied breakfast, cozy entrance and breakfast terrace with a bar

bar facilities were also welcoming and quick

parking on site which was perfect

bar, honesty bar and shop, great breakfast- linda is great

in house bar a bonus

nice bar area and verander to enjoy your

hotel offered an all round service in beautiful grounds including a swimming pool at the rear

i loved that the staff remembered us from last time and my kids, lovely to chat too

theyre kids

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

probably not great for young kids who can’t sleep but fine

was friendly children was happy, is a good place for family with kids

breakfast bar was on the small side

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

bar is overpriced

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

the cocktail bar was good

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

the bar drinks were a bit pricey

lovely room , good bar and restaurant nearby,

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

i was disappointed by my room service order

a room service person and this option wasn't available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

the room service from the florence pub was outstanding service

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

only no bar in same builing.

early check in

with a 15month old we decided to have room service and the food was excellent

slightly early check in as we arrived early

cannot fault anything,though perhaps bar prices could be reviewed

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

breakfast was very nice and so the vibe of the dining area

great location, excellent breakfast.

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

great location, friendly and helpful staff. good breakfast range.

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

to really pick holes, the wifi signal kept dropping out while i was trying to watch live football

very friendly staff. excellent freshly prepared breakfast. free parking.

the breakfast was possibly the best we have had at any hotel so much choice

welcome, parking and room met every expectation, very clean, great wifi, very comfortable bed

amazing place and staff! truly recommending stays there, room g with spa bath tube , bizarre.

as for the swimming pools, if you could arrange that if its kids time no adults are allowed except for the kids and their parents and when kids time is over

the spa pool was very much enjoyed by the children

the view ,spa and services

shower in pool area needs fixing.

larger lounge area would have been more comfortable for a drink at the bar as we had to sit at dining room chairs

outdoor garden , bar was amazing, it was like being abroad

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

wife went n slept in the spare kids bed

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

the full english breakfast was excellent, served with juice and freshly brewed coffee

great location, great staff, super breakfast

no hot option for breakfast continental only but still lovely

on my return they even facilitated an extremely early check in and ensured it was the quietest room in the hotel as i was post a night shift

breakfast was simple and tasty

the manager help accommodate for early check in and to store my bags for the day before i caught my train

nothing.. the staff when contacted about early check in was rude and unhelpful

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

good standard of accommodation, clean and fresh laundry

needed a late check out and they were extremely helpful

hotel was quiet and breakfast was served in the dining room

the private small bar at the front of the property offers a very wide selection of drinks in comfortable surroundings

the bar and cleaning staff were lovely

bar snacks offered without prompt, the guys running the bar were first class and caring about all

lovely owners and wonderful bar area

ev charger in the car park didn’t work

very nice breakfast, central location and car park with ev chargers (even if one wasn't working)

location for ferry and good sleep and bit to eat and breakfast

advertised ev charger but no one knew how to work it.

all good room breakfast bar

reception, breakfast hospitality politeness employees

50 for each as much as you like xxx plus kids eat free

so older kids did t sleep very

so many people turned up for breakfast, not good

love the fact that at any time the kids where hungry there was always food and drink ready

location is perfect, staff excellent and the breakfast had a nice variety

good breakfast selection. cleanliness of room. friendly staff. location.

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

the location staff were very welcoming and friendly breakfast was good

l asked twice they moved me straight away, unfortunately the room l was moved to was next to the bar so l was kept awake but bless them they moved me again to a better room away from the bar noise

it had a lovely cosy bar with great dinning

breakfast was excellent as they was a wide choice of things to eat and drink

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

breakfast was fabulous

good breakfast included

lady hamilton is a small privately run bar come bed and breakfast the facilities were exceptionally clean, rooms were basic, beds were

raucous bar on premises—-a lot of fun

ud83dude02ud83dude02 we had the full english breakfast with all the trimmings

the breakfast was very good and lunch meal was also great

yes there was shower gel and shampoo, but when asked at bar for hand soap, i was told that they didn't supply it

no wifi and tv has access for netflix and prime but won't even allow you to use my own hotspot.

that the spa pool was not working.

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

free parking right outside and easy walk to gunwharf and attractions

early check in very good breakfast

parking first class

service at reception, bar and restaurant

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

breakfast, friendliness, and location, easy parking. comfortable bed

had a lovely cooked breakfast

no wifi

view was of a brick wall -there was no shower, only a bath, a shower is definitely more handy -wifi wasn't very

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

the wifi signal was really bad, and the tv was not working properly.

wifi fine

the breakfast was exceptional and very hot with a lot of choice

think installing a bar in the bathtub would be helpful suggestion

wifi didn t reach the third floor that our room was on

pecially the eggs); lovely wee family run business, we loved the design of the room

ads of hot water) good breakfast

room, in a great english bar with very friendly and helpful staff

wifi was not working for 2 days which wasn't such a big deal for us, but someone could rely on that

staff at the wheat sheaf are hardworking and very friendly, good breakfast.

traveled from the mainland uk as a single parent with my two kids

some shampoo would've been nice and maybe a simple welcome handbook in the rooms with wifi code, some local points of interest etc, but this is all very minor

the bar was great ,food was great recommend ham eggs and chips

great parking

parking was plentiful

landlady was a little rude towards their young member of bar staff when she was only advising customers of places to go for the evening

the inn is a pub, it is clean and parking is not a problem

of food they were getting was ridiculous, they had absolutely no control over there children, kids we're throwing food all over the floor, they were disrespectful to the staff and came for

good location, cleanliness of room, breakfast, great staff

free wifi&buffet breakfast

kids didn't like the breakfast. bacon rind was soft.

amazing breakfast. spacious rooms, comfortable beds.

kids not allowed in jacuzzi

confirmed, however at the property was told the message was generic and that id be charged for a late checkout

the additional cost for use of the pool.

absolutely beautiful and they have my favourite gym /pool it would be perfect to take my family.

had a wonderful stay, the room service was prompt, food was tasty and the staffs were polite and helpful

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

the rooms were above the pub i didn’t have to go through the bar to get in

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

you can starve restaurants are plenty all over around the location , and a bar at same premises

breakfast very good as was bar food

location, staff friendliness, room and breakfast were all excellent.

breakfast the next day was delicious, they accommodated our specific requests without any issue,

), the breakfast was bad and the wifi didn't work in my room

wifi in room plastic cups in room instant coffee only no free parking

we did find crumbs from our kids breakfast in there the following day

good room service breakfast

lifts - spin door kids

smart looking room, easy parking, close to amenities, quiet, plenty of lifts, gym, enormous windows with lovely view

the staff were really helpful in every area from reception to breakfast and the bar area in the evening

friendly owners, delicious breakfast

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

cooked breakfast on the spot was of good quality and taste

great breakfast. very comfy and big bed. lovely garden.

great breakfast very good value and we will not certainly be back thank

the parking is very good as is the location of the hotel

very perfect reception, easy simple instructions, plenty of parking and great customer service

enough car parking spaces in front of hotel

there is parking and a veranda overlooking the beach where you can eat or have drinks

parking limited first come first served. however we managed ok

no signal or wifi in 2nd nights room, but not too much of a problem.

we couldn t make wifi work in the room but this may have been our fault

spacious dining and bar area

decor... staff... bar ...log burner... room.. everything you expect and then a little more

internet wifi was superb the best i have experienced in a hotel

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

and varied breakfast

fantastic leisure facilities - for once a hotel with great gym, very hot steam room, hot sauna, lovely bubbly jacuzzi and nice pool

spa didn't provide

great spa and lovely staff

good spa with two saunas and the bubble bath

bonus to have ample parking as well

very friendly staff. excellent breakfast. dinner meals were wonderful.

staff , all of them from bar staff to owners to the cleaners were so helpful and nice

very clean and tidy excellent value for the money breakfast excellent

was very good with parking available to the rear