the price, the pools, restaurants, saunas(etc), rppm sizes were all of great quality and cleanliness

the new woman working at the bar was great at her job

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

kids were prank calling and checking it

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

the fact that it was a smoking hotel

it was a terrible experience with family and kids

rooms are pretty rough. a/c needed recharged, tv didnt work, wifi password not given.

lots of outside activity. people hanging out in hallway and parking lot.

laundry room and vending machines on premises but there s hours of operation

wifi worked well, the bed was comfortable and the air conditioning worked

laundry not working and i really needed it

gym needs to be updated before it can be used

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

i did want to use the pool but i understand with covid that wasn't an option

wifi worked well

room was clean, bed was very comfortable, staff was nice, pool was open

loud kids running down the hall screaming

clean, modern and decent breakfast.

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it

connecting to the wifi sometimes is hard.

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to

i still had to figure out how i can get there with a shuttle, which was like a 15 minutes wait and then another

we did use the little sandwich bar in the evening because we had our service dog with us and were not sure if

many things you should pay to use it. for instance, gym,call, and breakfast.

friendly staff, decent breakfast, room was pretty much sound proof and very clean.

i love the staff so friendly and just helpful and breakfast is a plus

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

ac in gym was not operational

cleanliness, and comfortable bed, location, breakfast was good, complementary items

didn t have time to spend longer and use the pool

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

the pool and the room was very cold

very friendly staff and kids loved the pool.

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

nearness to airport, friendly/helpful night guest clerk, comfortable bed, free parking.

the breakfast

also, laundry on the floor

i was traveling with 2 sleepy kids

there was to be breakfast included but there was none when i went to get some.

it was very hard to find there was not good signs getting into the parking lot.

breakfast offerings were nice, parking was free and available, room was nice and as expected

good tv, hot water works, free breakfast

i like the free parking , great wifi, access to pool during the stay.

the ac an free wifi

the guests are allowed to bring their pets and there is pet waste in the walkways and urine smells overpowering

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even had military

didn't realize when we booked this hotel that there wasn't free wifi included

big motel, big parking.