the pool was quite cold, due to the weather.

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

place was so quiet we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity pool and view from the hot tub was to die for

best of service, very friendly and service oriented staff, clean, perfect breakfast ;-)

- the gym is old and super smelly (they store their bird foods in there) - we found fungus bread in the

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was very attentive and responsive

parking is very convenient, there are parking spaces directly outside and also in the underground

swimming pool, sauna available for guests

pool & breakfast

really liked the rooms because i was able to access my kids

the location was perfect and roof top swimming pool was just perfect thankyou so much to the staff at pestana fisherman

the very excellent included breakfast. the best i have seen in a hotel.

we were pre-summer season so no kids around, pretty much couples or duos, very calm

managed to get us an early check in which was much appreciated

breakfast is perfect

we loved the hotel. the location, the view, the pool, the personel.

breakfast was good and eating outside was a lovely way to start the day

hotel bar had great space but lacked something

the bar could have been open a little longer

staff were wonderful both at the reception and in the bar and restaurants

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa can be improved

food a little repetitive. room a bit dated and the water in the pool very cold.

spent 5 wonderful days in the hotel with 2 kids

hotel spa is quite simple, but ok.

the gym was also pretty sufficient and had an adequate amount of equipment

fantastic breakfast buffet with individual gluten free pastry and bread basket

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground area

the pool was clean and there was ample sun beds

the spa was a lovely place to relax after a day walking in the mountains

it was an absolutely lovely breakfast served by commited personel.

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room

the gym is antiquated

e masseuse is well skilled and super friendly)

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like the welcome drink idea

wifi connection was not great

r a small extra

the bar and restaurant we tried were excellent and the food was way above par

the cooked breakfast could have been hotter.

chose the regency cliff solely because it is adults only - like most adults we are not travelling with kids; and do not enjoy being disturbed by

d we had four children but

great breakfast, views and location

a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before

the coffee in the poolside bar is the best

spa area (with sauna) included in the price

is definitely not cheap, considering that they have a spa and a gym included it’s a good value and kids can stay for free

breakfast was great

the hotel gym could be upgraded a bit. besides that everything was great.

the swimming pool and the patio are excellent too

good food. very nice spa facilities. great place.

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

gym was a bit small and breakfast could have had more vegetarian options

maybe one little thing: a wall clock in the swimming pool would have been appreciated

the gym is well equipped

the swimming pool and the bar were cheap and

nice gym and pool. good location. good personel

the room and swimming pool were exceptional. a good variety was provided at breakfast.

excelent breakfast, very friendly staff.

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools

there was live music every night just under our balcony which made it hard for the kids to sleep

it is a ashamed the spa was so booked

pool, breakfast, dinner, spa, tennis court- superb

the children loved the pools and the kids club

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

nice pool and bar staff friendly

the wifi did not work in the rooms although it was very good in the reception

would give 9-10 probalby but there was some problem with wifi

good wifi

the facilities were fab, including the gym and spa rooms

decent size gym with all the essentials, sauna and steam room

there is a small gym area and changing rooms

a romantic retreat or simply to be in a serene atmosphere, particularly because there are only adults and - nothing against having children, of course - normally those are calmer

loved the hotel, everything was perfect; the room, breakfast buffet, staff, service, pool, gym, location, everything

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

wonderful breakfast

the breakfast is very rich so everyone can find something delicious for their taste

i used the pool and gym and both were excellent

the new facilities with indoor pool, gym, sauna and steam bath

facility right by the ocean and a large swimming pool by the ocean

pool area was great with plenty of sunbeds and direct access to the sea

small things but we prefer a bar connected to the main hotel

the food was superb

hotel with ocean view and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection

would be nice to have some heated pool after the summer and maybe some splash pool for the kids.

we were leaving at 4am and they provided a light breakfast for us

a very good breakfast buffet is offered in a restaurant that faces the ocean

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor pools look inviting but too cold for this time of year

ocean view, contemporary style, breakfast and dinner buffet

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

friendliness of staff cleanliness breakfast

the breakfast buffet in the rose garden was exceptional especially the fresh fruit (including local

indoor outdoor pool plenty of sunbathing area's with pools at every level

room had two huge beds, bath, shower, mini bar and safe

pool, breakfast

the small kitchen would have been more utilized during cooler weather

lovely gardens and pool area

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

the gym equipment is very old and indoor swimming pool not very pleasant

d worth the higher price tag)

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

infinity pool with loungers and bar never busy

the food at the pool was below par

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt lifts, convenient parking and direct lift to our floor

the bar by the swimming pool was very pleasant except when it rained

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday breakfast celebration for my wife, every detail was handled with

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

bar and restaurant prices are high reception staff could be more welcoming and

excellent very ful breakfast

the hotel has a lot to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as an indoor and

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

asonable prices and extensive menu) on our room balcony and the restaurant was

mostly as a central location to plan day trips, which worked out well with a rental car and free parking

room service menu for those of us that like to explore through the day then kick back and relax on

the pools are not heated and it is not very child friendly with kids not allowed in certain pools, e

the breakfast is excellent and there was a huge choice - you could have something different every day

this place was extaordinary thr staff were so attentive fatima the room service on floor 11 went above and

breakfast was very busy & there isn t a gym, but we still had an amazing stay!

gym was small and could have been open for longer hours and there are two separate lifts to get

) -the view

wifi very slow. wait for elevator: too long!

big plus for the gym, the outdoor pool and the spa - we were spending our last days on the island here, so after so

the hotel was centrally located so was away from the very busy touristy area of funchal (the casino and lido end) which was much more to our tastes and it allowed us to walk into town every

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

generous but it would be nice to have more options for dinner (more than the cafe) and more for breakfast i

flexible lunch and breakfast concept gives you maximum flexibility for late afternoon or early morning hikes

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

we popped out for a short walk to a waterfall 20 mins away before breakfast

pools, spa facilities, and a casino/club attached to the hotel if you want night entertainment

kettle or coffee making facilities in room had to use room service at 8 + items free parking only for 5 cars you had to pay 15 per

pool bar only had 2 staff, so when it was busy, there were long waits for food and drink

staying at the pestana casino park was the icing on the cake

e only place

very central early check in possible friendly staff

there's a school nearby, so be prepared for the kids to be noisy from 8 a

the lady showed us parking spots and where to do our laundry, super nice

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

staff at the pool bar just did not want to serve any of us up there

preferred an indoor gym and more of a private bathroom in the room.

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

at the end of the very very long corridor, the outside training equipment, the red swimming pool, the list is endless

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

wifi, loud cleaning, lack of personal space

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

for example, the hostel does not offer laundry service anymore

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

think the pool bar should offer poolside service instead of walking to same

the spa & indoor pool were very good too

spa reception was not manned, so a bit confused about towels etc

amazing large indoor warm pool great food and bar area lovely

the food was exceptional with fizzy wine at breakfast and an excellent a la carte dinner menu