the pool was quite cold, due to the weather.

surroundings, rooms, facilities, breakfast, pool

4 parking spaces in the parking area, if you go for dinner late you might lose it and need to park in

as in many places in madeira, you need a car to reach the place and parking is limited

place was so quiet we practically had it to ourselves, they brought breakfast up, the bath in the room, infinity

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

spacious, rooftop pool, location.

the kitchen was out of order, not a single cutlery

stable wifi

the bathroom was spacious and the room had a little kitchen

parking lot is good since most hotels don't have one but super hard to get out of as it's a one way

the room service was impeccable

the hotel has a small gym, an indoor swimming pool and sauna, and a terrace on the top for sunbathing

they should buy some new equipment for the gym as well

big rooms, very very nice staff in the kitchen, nice place (ponta do sol), free parking in

breakfast was another highlight with a very warm welcome from tania who was always is a great mood

very good breakfast.

staff was super helpful and lovely, and the parking amenities were great

large swimming pool, sauna included in price, pool bar with snacks, very nice hotel restaurant with seatings

pool & breakfast

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

tasty breakfast with fresh fruit, freshly baked bread, pastries and more

the staff are very nice the breakfast is lovely the rooftop is

managed to get us an early check in which was much appreciated

the hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

quality of breakfast cofee

breakfast is fantastic

the pool is really nice and the sitting area next to it the photo i added is from the restaurant

the restaurant is very good, the swimming pool and sauna are great plus

breakfast was good and eating outside was a lovely way to start the day

the kids club activities didn't really happen

suite and gym

niice view, comfortable beds,lot of activities for kids.

the single beds made up for kids, avoid at all costs, kids could feel the springs of the bed,had to get extra

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

calm hotel, not many kids were there, good place to relax

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was

small bar dispatched spirits and cocktails

breakfast was great and staff were wonderful

with her and both evening gentleman lovely and friendly bruna n other girls doing yoga n aqua gym classes such

the location of the hotel is perfect, with every room (and the pool) having a nice ocean view

nice views from the restaurant and the pool

awesome view from the balcony and the pool (smaller than on the pictures)

wifi really bad and unfortunately no fridge in the room

traditional bar drinks were excellent

the heated indoor pool and the gym are a bonus

the ocean view from the lovely garden with the pool was incredible and relaxing

room was large and comfortable with good kitchen facilities

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

lack of facilities for kids

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

- they say they have kids club, but when we arrived found out it was only in summer

pool wasn't heated, so was a little cold at this time of year

at dinner you basically forced to pay 4 for a tiny bottle off water which was a let down,the gym has very

reduce prices for drinks at the hotel bar as they are way too expensive in compare with barsrestaurants next

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa could ve been better. water overflow from indoor pool made floor slippery at times

the breakfast, saunas and indoor pool

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor with a

amazing location; facilities: breakfast buffet awesome; wonderful staff; great pool and loungers

loved the large pool and sea views, helpful staff and great breakfast

loved the fresh papaya served at breakfast

a euro to change pool towel seems petty and 12 euros for use of the safe is excessive for a 3 night stay

the breakfast is fresh and has a wide variety of options

wifi connection was not great

the pool was quite nice and we were told that the new glass visors are a new addition and it makes all

mini bar pricey

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout

the gym was poorly equipped

staff, location, bed, breakfast, view, pool

wonderful pool and great views

minor issue was no spa staff on site for treatments, but could ring to arrange

really enjoyed the selection of food for breakfast and dinner

spa could be a little bit cleaner (especially floors).

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

the spa, gym and pool areas are top class

maybe one little thing: a wall clock in the swimming pool would have been appreciated

there is a bar and even few restaurants inside the hotel

beautiful hotel, great breakfast and friendly staff

breakfasts good

nice rooms, pool absolutely lovely and spa aria

very generous with branded alcohol at bar, help yourself to bubbly at breakfast and in cafe area with help

trust me, kids won’t go hungry here

(reception, bar next to the

i saw at least 20 kids fall(happily without any injuries) but a boy got his feet injured and bleed quite a lot

also, the drinks in the bar were really great

the location and view are great. room service is surprisingly affordable.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

car parking and everything staff are so helpful and friendly

i made hot chocolate for my kids from the machine, and the cup was literally full of ants

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location

sea view, large self catering room split into bedroom and lounge kitchen area, 2 balconies

the bar was not open much, the gym & spa were not open

free parking, nice breakfast and dinner

the snacks at the bar next to the pool were surprisingly good

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

beautiful gardens, great gym, excellent spa with great therapists

had a junior suit and found the kitchenette a bit of a challenge

we didn t went for any treatment at the spa but i m sure is lovely as well

parking was 7 euro per night and should be booked beforehand

quick wifi - i easily took work calls

we could not find the spot in spa even though we booked it before.

property was reasonable spacious

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

the wifi did not work in the rooms although it was very good in the reception

pool and bar area lovely, great staff

wifi wasn't adequate for remote working and also not secure.

wifi unusable on second floor

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the

our room was fully equipped, we loved to have a kitchen where we could cook something and sit on our terrace

the wifi in the room did not work well.

gym and indoor pool perfect

of facilities from swimming pool to private balconies the staff was very friendly

gym

private parking on the site

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they

there were no pool towels available as they hadn t come back from the laundry

didn't try the pool cause we had just one day to stay in town and not be hiking somewhere and the lady from

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

staff was just fine, great facilities swimming pool and jacuzzi excellent

comfortable room, all the facilities we wanted, great gym and indoor pool

next to the laundry room (think washing machines which are on day and night) and b

but the breakfast was horrible and 2 many rules for an adults-only hotel

the facilities were fab, including the gym and spa rooms

amazing breakfast

house keeping did not clean the room during our stay. room service meals were pathetic

facilities and gym all up to scratch, couldn t ask for anymore

and i didn't like sharing the outside breakfast area with dirty pigeons eating off plates

plenty choice with breakfast and room service was good

the room backs onto the stairwell that is used for the kitchen - and it is not soundproofed - so all the noise

pool restaurant were also good

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast

the hotel also was kind enough to provide free parking based on availability, but there were plenty of (paid)

there is only one outlet in the kitchen, which makes preparing breakfast very slow

the suites were comfortable and private, and the pool was our favorite

the pool area was great, with a nice pool and loungers

the wifi was weak and we could not watch a whole netflix movie because it would not load

parking was easy, just outside the building

the guys at the bar make the best cocktails - we always had a few here before going for a stroll in the

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

wifi seriously needs an upgrade (2) central air conditioning was very loud during the evenings and

they have a bar that has a 30% discount happy hour from 7 - 8pm so it's perfect for pre dinner drinks

the food they served was good, even though we got the same breakfast twice

a large party so had the entire place to ourselves - the staff leave after setting out dinner and breakfast -

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

furthermore, they have full english breakfast and they are really good

rooms and both times i had to accept that there are no power outlets near the bed and the wifi is really poor

in addition the hotel was too crowded and kids were playing everywhere

pool, excellent breakfast, great position, spaceous bedroom, beautifull view from the

couldn't get any wifi signal in the room (on 3 phones and a tablet), despite having good signal in the lobby

there is a reasonably priced bar with a daily happy hour - great cocktails

poor wifi

breakfast was great as there was so much choice

breakfast time was very busy and at times crowded. managed very well by the staff though.

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

breakfast was incredibly delicious and the atmosphere in the breakfast restaurant was all calm and

completed check by offering to go to the back office to collect a welcome drink for us and the kids, we (politely

cuisine, very friendly and attentive staff and service, immaculte cleanliness in all area, super pool with great

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

breakfast, spa and location

the view from the suite, infinity pool and dining areas is absolutely incredible (and worth the higher price

served+ pick up table breakfast

breakfast was excellent

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

seaview, amazing infinity pool and excellent and affable service

there was also table tennis, which our kids really enjoyed

one gripe was that the kids club was not open

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

of the bar staff were abrupt and not helpful

with a balcony, the view from the hotel is amazing, the cosy spa, the delirious food, we had 3 x breakfast and

the gym was nice

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

stunning studio bedroom with small kitchen and separate space we used for keeping our things/eating/getting

very quiet because it‘s adults only with no kids

tight parking

adults only hotel, very clean and spa facilities were excellent

parking is a nightmare in the evening as the car park is always full, so we had to park creatively

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

we never did find the mini golf facility

- the games room (pool table, table tennis and table football) closes at 6pm so nothing for the kids (10 and 1

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

one day none of our dirty towels, garbage or laundry wasn't picked up and the staff was indifferent when i

staff were very accommodating. spa and rooftop pool were amazing as well.

the breakfast is superb, the pool is amazing, the pool bar staff are fantastic.

the gym can have more accessories and maybe a little bigger

lovely pool and gardens and leisure facilities

the staff in the breakfast room and upstairs in the bar are amazing

my room had a kitchen, and a nice balcony

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way,

bad wifi. many times disconnected

inside they also have laundry machine and strings to dry your closes

wifi is super fast

beautiful location, really nice breakfast, very friendly staff

especially pool, breakfast, location

the wifi is very reliable, which was important to me as i had to work a bit here and there

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

wifi worked fine

the wifi also wasn't great

was amazing, breakfast really good and bar snacks excellent

however, one room did not have a small refrigerator nor was the hotel wifi able to reach it

wifi

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

very clean quiet while in the very centre comfortable bed fast enough wifi (60 mbps)

localisation laundry service good deal

wifi wasn't working when i got there, so had to use an external mini router that they provided me,

our room was very clean; the beds were comfortable and the wifi worked perfectly

not far from centre, not too much up, clean, comfortable with everything in kitchen you need

lack of parking spot (you have to find in the area of the hostel what can be challenging, especially if you

parking in some parts of the day is quite hard to find, but not much the hostel can do considering

parking on the next street

hostel was super clean, bathroom and kitchen cleaned every day

location, room, pool

great common areas, big bar and separate restaurant

good location, clean room, free breakfast and very friendly staffs! would love to come back.

the general vibe in the restaurant part and bar was

not a lot. coffee at breakfast a bit better?

wifi was ok - just about ok but definitely not great.

pay for a revamp and give me late check out when i arrive at 2am from a long flight

restaurant at lunch, no room service, when we called reception they asked to reach the 7th floor to take water

liked everything: the location, the room, the staff's attitude, the cleanliness, the breakfast

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time

the food was exceptional with fizzy wine at breakfast and an excellent a la carte dinner menu

my room had a small kitchen which was an added bonus

great facilities, 2 pools, gym, roof terrace, etc

a couple of minor quibbles: gym was basic, but it s a hotel gym not a commercial gym

we had a small kitchen, which is good if you want to cook yourself

the gym was very basic

breakfast was great, staff lovely and helpful

nevertheless, there was no wifi reception in my room

the wifi was good

also the spa and the gym were not available during our visit