the pool area was great, with a nice pool and loungers

parking was easy, just outside the building

are also possible; very tasteful interior design; very quiet location; beautiful view of the sea; parking spot

each room is equipped with a kitchenette (plus all the things you need to cook), a beautiful bathroom with a

the little kitchen area was very well equipped with a coffee machine with free capsules

the big problem for us was the noise from the on-site generator and the policy on smoking

there is a free parking lot with an ample of spaces

the room is spacious, with a wonderful view of the pool, the sea and the sunset

the parking entrance was on a steep hill and blind corner but we managed it alright.

the breakfast was great and delicious with everything one could want

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

we popped out for a short walk to a waterfall 20 mins away before breakfast

the food they served was good, even though we got the same breakfast twice

we called up front to reserve a parking spot and drove directly to the cottage

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

in the morning we had a delicious breakfast and in the evening you can sit on the terrace and taste the madeira

struggling for parking

nice swimming pool

the pool area needs renovation

wifi in the room was a big downside for me

had a fantastic time staying here, great breakfast buffet, location was amazing, the gym wasn't that good but

only suggestion is to have a bar on the roof top terrace or even a honesty bar.

the hotel has a small gym, an indoor swimming pool and sauna, and a terrace on the top for sunbathing

is good for travelling with kids

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

spacious, rooftop pool, location.

nice room, perfect breakfast, close to the beach, sun terase with swimming pool

terrace with a swimming pool directed towards the ocean, also view from the window, very good breakfast

run down, room was very basic - had to ask for towels & only pool towels were available due to “laundry

having breakfast each morning on the terrace was a real bonus, and the staff even organised a breakfast

the pool was quite cold, due to the weather.

the spa and the sunset after madeira hikes its exactly what you wished for

parking was easy

the kitchen is well stocked with appliances and the gym is modern and very clean

breakfast and service was outstanding

swimming pool, sauna available for guests

kittens; delicious and all you need breakfast; lovely terrace to use for breakfast; poolside bar if fancy a

really liked the rooms because i was able to access my kids

and pool have a schedule from 8:00 - 20:00 and with us being out most of the day exploring and hiking,

staff were so lovely, and there were some cute details like a welcome drink and a gorgeous buffet breakfast

hotel was set in the middle of the bustling village but was an oasis of calm and the rooftop pool was a fantastic

the breakfast was good, the wifi connection is great

pool table is a great touch

nice swimming pool, great location

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee

breakfast was good and eating outside was a lovely way to start the day

the bar could have been open a little longer

restaurant staff provide very good service and rooftop pool is perfect for a hot day

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain

the pool bar was above my expectations though

the juices at breakfast were appalling and were a serious let down given the otherwise high standard of

cement pool stools

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

the gym didn t have equipment (i mean how would you do weights with only one weight

long way from the centre, promote no putting towels on sun beds but then doesnt enforce it, gym tiny, not even

lovely view from our room and grounds and pool we're very pretty

property close to sea, good bar and sauna

from breakfast to dinner, every meal was a delightful culinary experience

calm hotel, not many kids were there, good place to relax

good swimming pool

spa we did not use as much not warm in there but okay breakfast was nice , but not a banger good gym at the

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground

the ocean view from the lovely garden with the pool was incredible and relaxing

to high prices in the bar and lunch menu.

breakfast was tasty, varied, and made with fresh products

the gym is antiquated

kids menu at the a la carte restaurants was pretty poor and unimaginative (pizza and burger)

the shape is not for real swimming but only for kids to play while usually a heated pool for kids shall be 33

it was so cold, the kids couldn't use it at all

the only think could be changed - indoor pool opening hours - for us 9 a

the three swimming pools were fabulous and the rooftop bar was a particularly appealing place to relax in the

we're already planning to come back next time to check out the swimming pool and spa

breakfast was awesome a lot of choices and service was always very nice

both the rooftop terrace and the ground level terrace are great for relaxing and suntanning; the pools are not

cute touches every day with a snack left in the room together with room service

tried to use steam room & spa facilities but were fully booked

of course it is mostly because there are not many kids and public is quite mid aged, so it is pretty quiet

everything lovely pool and bar areas with great views

it didn t seem that any of the gym equipment worked (running machine etc)

our bed was huge and comfortable; the breakfast was brilliant - lots of choice, and a great outside dining area

staff, location, bed, breakfast, view, pool

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout

stunning sea views. adults only

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

the staff was very friendly and service-oriented, especially in the pool bar and the reception

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and

the pool was awesome. location waa great

the coffee in the poolside bar is the best

we had room service one evening as we have two young children and the dining room had a dress code which

maybe one little thing: a wall clock in the swimming pool would have been appreciated

the swimming pool and the patio are excellent too

washing dishes apparently is not part of room service (cause people stay at hotels to wash dishes) we were

lovely indoor pool and spa

location, really friendly and helpful staff, great breakfast with a lot of options, music every night in the

we had a room (117) with direct pool access and almost next door to the gym and spa

gym was old and incomplete, and the spa had some broken/unavailable facilities

main gym was closed and we were not informed before hand

staff, food, drink, pool, cleanliness of the hotel

i saw at least 20 kids fall(happily without any injuries) but a boy got his feet injured and bleed quite a lot

nice bar and pool areas

super professional staff clean and tidy room was amazing breakfast good if a little crowded gym was good and

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the location and view are great. room service is surprisingly affordable.

perfect it was really good the breakfast and the pools and all the services

on our last day we requested a late check out, which we were given foc because our room was not needed :-)

the location, the room, the pool, the breakfast, the staff. loved it !!!

sliding doors to terraces = dangerous for the kids)

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location

no spa in hotel

room service was brilliant (victor)

not great breakfast if you are vegan, i would prefer kitchen to fix something myself as we only had fruit, cereal

room service is available as an option and is delivered well, but the selections are limited and

trim the small vegetation just in front of the pool chairs around the main pool, in order to allow us to see

the hotel has great pools, buffet breakfast and also spa facilities

the parking lot is really small. the bathroom doesn t have shampoo nor conditioners.

a cardboard box, the water coming off the shower when you have a shower and very dangerous for kids, my young

the hot and cold food option for breakfast

is georgeous, wifi is good, spa, tennis, indoor pool and gym facilities are nice

clean, beautiful, good breakfast! there is a gym, but didn t try. also 3 pools :)

really friendly especially helena at the pool side bar were coming back to see her

would give 9-10 probalby but there was some problem with wifi

pool was big and the bar makes most delicious cocktails

pool and the pool bar are nice

the room service was everyday which was very nice

good wifi service

i recommend taking the parking if you have a car it makes your life easier

indoor pool could have a refurbishment

the kitchen area in the room was well equipped - we managed to cook fresh tuna from the market

used the gym and it was

i also liked that the room had a kitchenette with a working fridge, teapot and stove, as well as plates, pots

indoor swimming pool needs updating perhaps separate area for the kids

the hotel has free parking inside and it's 15 minutes away from the center by bus

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool (we

small kitchen inside room, which allows to make your own food and hot drinks, if you want

the breakfast is very rich so everyone can find something delicious for their taste

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

breakfast buffet had a lot of choices

staff were very nice and accommodated us with an early breakfast so we could do pr1 for sunrise

there were free pilates and other gym classes available too, which was great

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

rooms are spotless and the pool was lovely with plenty of sun loungers available

only you could heat the pool just a little bit

room service but i didn't need it two chairs with a table on the balcony i didn't use ac because i

room service/cleaning was subpar (e

the breakfast was very good, plenty of options and we did not get tired of it

spa is non-existent massage requires 48 hour notice and there is no info on their website to

free parking was full, luckily there is cheap parking nearby

parking place not available. only public nearby but quite chip.

would have to try very hard to find something negative, but one point is, the parking is a bit on the expensive

facilities - gym, spa, fitness classes, squash, etc and exceptional staff - friendly &

not something essential on holiday but if you need to do some work and need the wifi for more than just emails

we could also use the gym, you have to book for same and they check your temperature before using it

as for a 5* was expecting a more modern style and definitely for us a couple with no kids, a walk-in shower

wifi seriously needs an upgrade (2) central air conditioning was very loud during the evenings and

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice

furthermore, they have full english breakfast and they are really good

parking is free

bad wifi on top floors.

selection for the vegetables and fruits for breakfast could be wider.

breakfast had huge variety

gym is very old, two running machines, both didn't work

the very large pool was on the colder side and did not seem to be heated but the pool area was beautiful and

pool, breakfast

was no pool bar in the other pool area

a very big mention for telma costa at the il gallo d oro restaurant as she had raised the bar of offering an

delicious breakfast and dinners in the various restaurants

our son (18mo) enjoyed the kids playrooms

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

completed check by offering to go to the back office to collect a welcome drink for us and the kids, we (politely

the infinity pool has always lots of free sunbeds & is so beautiful

great infinity pool

infinity pool with loungers and bar never busy

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

served+ pick up table breakfast

there was also table tennis, which our kids really enjoyed

good breakfast and the dinner. the garden is also beautiful and well maintained.

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

one gripe was that the kids club was not open

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

wifi not working well

the gym was nice

the breakfast was really rich and fresh

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

there is weekly free yoga class and a well-equipped small gym

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

i didn't use the gym or eat in the restaurant so can't comment on these

our room was fantastic! the pool was amazing, the location and facilities!

very quiet because it‘s adults only with no kids

from reception to dining to pool and room service, staff were amazingly welcoming and helpful

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight

rooms are very old: furniture, walls, floor, everything was in scratches; brown spots on the carpet, damaged

the spa also offers amazing massages - tried and tested

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

good gym and relaxing jacuzzi

the kids club was amazing and our suite had great views from our balcony

i went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

i am addicted to madeira, and a key ingredient of this addiction is pestana casino park

bad wifi. many times disconnected

very central early check in possible friendly staff

we had a little kitchen as well, cleaning service every day

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way,

not have a choice of room as we needed a safe and quite room so not option with a balcony or kitchen as noise

to everything, hotel itself was cool- well designed, loved the leisure area, pool and outside gym

the terrace with all it's offerings such as gym, sauna and bar is amazing

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

spa and sauna only work part time

but the hot tub was as cold as the outdoor swimming pool, in january

the wifi also wasn't great

you can have coffee or food there and swim in the pool if you want

breakfast was top rate. better than expected

pool and bar area very open

no parking. can't get drinking water after kitchen and bar are closed.

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

decent wifi connection

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

the room - spacious, quiet, spotlessly clean, with great wifi

parking on the next street

not far from centre, not too much up, clean, comfortable with everything in kitchen you need

clean bathroom, rooms are big enough for two people,with international channels and good wifi

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

the whole place was very clean and there was everything we needed: fully equipped kitchen, towels and even a

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with

location, fantastic breakfast and friendly staff, nadia on reception was very helpful.

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

location, room, pool

m not too sure if there was room service

restaurant at lunch, no room service, when we called reception they asked to reach the 7th floor to take water

wifi in my room wasn't the best i get a little concious eating alone, i would loved to have been

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to

room service arrived quickly and the housekeeping were also good