the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

breakfast room ambiente

parking is very convenient, there are parking spaces directly outside and also in the underground

parking is comfortable, on site hotel (not covered) at the entrance

pool & breakfast

breakfast was excellent, including catering for my husband's gluten free needs

we were pre-summer season so no kids around, pretty much couples or duos, very calm

the hotel is kept very clean and the staff are very friendly, the roof top pool is fantastic and i would

not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb

fantastic selection for breakfast

excellent food, lunch was very good and breakfast was excellent

i also thought the rooms were very comfortable and clean and enjoyed the pool

spa facilities limited. nice pool on roof tho.

breakfast was good and eating outside was a lovely way to start the day

beautiful location, amazing view, perfect food and pool/sauna area.

cleanliness - it felt covid safe, food, self-service beer and wine and fizz for breakfast was

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the gym didn t have equipment (i mean how would you do weights with only one weight

staff variety of food available snackbar spa and indoor pool

niice view, comfortable beds,lot of activities for kids.

no entertainment for kids ( kids club, movie nights,

great air conditioning in the bedroom which was definitely needed when not in the pool they had fun activities

calm hotel, not many kids were there, good place to relax

breakfast was good

from breakfast to dinner, every meal was a delightful culinary experience

was very close to the beach which was great fun, the breakfast buffet was splendid and the kids really loved it

surface around the pool

spent 5 wonderful days in the hotel with 2 kids

the ocean view from the lovely garden with the pool was incredible and relaxing

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

spa treatments all over 110

happy hour at the bar great value for money. very friendly staff. lovely pool area.

excellent restaurants marvellous pool and spa and very comfortable rooms

except the wifi in our room was just about average

bit outdated, beds - super uncomfortable, the gym almost non existant, pools not heated, but seems clean

indoor pool and sauna were great

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor with a

decorated, amazing buffett breakfast, fantastic facilities

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

we asked them to be replaced but even the new ones xxl size were like for kids so we couldn't use them at all

breakfast bar was well above expectations

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like

the wifi didn't allow streaming youtube videos in our room but was ok for the rest

as it is an 'adults only' hotel, there is no noise from difficult-to-manage kids (and we had four children but

gym was outdated.

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

the pool was quite nice and we were told that the new glass visors are a new addition and it makes all

we also loved the pool and sunbathing area

special request wasn't possible but it wasn't a big deal and the gym itself is mostly a cardio/core room with

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live

the gym was clean and well equipped

wifi is good. room is big, spacious and well equipped.

the swimming pool and the patio are excellent too

the facilities, including the three outdoor pools of which one was an infinity pool, wonderful kids pool and

only small complaint was often no staff at pool bar and no snacks served after 3pm.

pool bar served good reasonably priced food

the bar downstairs offers a diverse selection of drinks and delicious food, along with live

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

wifi poor compared to other resorts nearby needs upgrading!!!

you could ask to get a keycard at the reception to enter the parking (for free)

food was good,the room spotless,pool area clean and well organised.overall good management.

the cooked breakfast was the worst, parts of this being either over cooked or not hot

food (24 hours), drinks, kind staff - especially barkeepers, very good spa, evening program, free parking in

the room and swimming pool were exceptional. a good variety was provided at breakfast.

location is great, the hotel is very nice, the breakfast was excellent and the staff very kind

to the vidamar up the road (we had moved from there because we needed 3 days with decent wifi)

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

the wifi quality was very poor with frequent disconnections and very poor speed.

clean and well maintained outdoor swimming pool, breakfast fresh and delicious

the wifi didn't always work

shower was very good and wifi also good

entertainment or bar daily

liked the size of the room and the kitchen facilities

the hot and cold food option for breakfast

breakfast : staff really unpleasant, not friendly and not helpful

from the top floor, very nice and professional reception, sauna, indoor pool, tennis court and gym - everything

the wifi was ok, but sometimes a little slow.

and clean, tasty food, maybe too tasty ud83dude00 sporting activities like gym, tennis court, in- and outdide

excellent breakfast, dinner also

was great: the room was spacious with a view to the pool and ocean, breakfast included a glass of the sparkling

not told wifi code not even sure if was free or not, didn t go back to reception to ask

beautiful gardens, great gym, excellent spa with great therapists

the resort has multiple facilities and we really enjoyed playing mini golf

would give 9-10 probalby but there was some problem with wifi

was good , the breakfast, the stuff, the facilities was nice, they have a free parking which is not so big, but

good restaurant for breakfast see views

room service can be better rather than charging 3 euros to bring a bottle of water

and breakfast selection was really nice with cooked breakfast and all breakfast staples

inviting pools, a relaxing wellness area, a fun tennis court, and a compact but well-equipped gym for a

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

gym and indoor pool perfect

the bathroom was cleaned daily and the kitchen very well equipped like any residential kitchen

gym - there's no gym as is in the picture

i used the pool and gym and both were excellent

very nice spa and the rooms even tho being a little oldish, felt super cozy.

there were free pilates and other gym classes available too, which was great

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

really good breakfast with plenty of options

there are 2 outdoor and one indoor pool, jacuzzi-hot tub, gym and the sauna for free, location is not bad, 30

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

maria from the room service was very kind and she made a good job

nice pool, room, breakfast, dinner, staff, sea view etc... near centre!

room service/cleaning was subpar (e

the swimming-pool is also a must of this hotel

day, the room service came in while i was in the toilet (luckily the door was locked inside)

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

everything including location, staff, facilities, pool area, cleanliness, breakfast.

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast

spa is a joke for a

the facilities were excellent, the rooms were spacious, comfortable, and very clean, and the breakfast was

the hotel also was kind enough to provide free parking based on availability, but there were plenty of (paid)

facility right by the ocean and a large swimming pool by the ocean

the guys at the bar make the best cocktails - we always had a few here before going for a stroll in the

it was splendid experience ,we needed more guided adult and kids entertainment in the hotel

vegetarian food excellent. spa was wonderful.

the wifi was awful, just didn't work

beautiful views and grounds. amazing infinity pool.

very warm breakfast room

pool, excellent breakfast, great position, spaceous bedroom, beautifull view from the

view to the ocean was great breakfast had wide variety and all was delicious parking is highly

a lovely room, with a balcony overlooking the garden and pool area

the gym needs a small upgrade on weight dumbbells

there is a reasonably priced bar with a daily happy hour - great cocktails

walk from town centre ,had live music for some of the morning breakfasts and in evening at the pool giving lovely

room was clean & tidy, with small kitchen and comfortable beds

poor wifi

large and yummy breakfast buffet and very friendly

in the gym they were missing some basic equipment, like there'd be only 2 exercise mats for the whole

pools very cold even indoor pool

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely

spa to share with naked people. shower wasn t working in the spa.

breakfast average, gym

everything! especially the pool!

infinity pool with loungers and bar never busy

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

superb breakfast. fabulous suite and the view was heavenly

great infinity pool

are very dated , spa area of poor quality and not at the level of a 4 stars

bar and restaurant prices are high reception staff could be more welcoming and

poor cleaning and room service: we had room service lunch one day, and they forgot to

superb facilities, location and breakfast.

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner

i did not have time to visit the spa, games room or gym

we ordered some room service and the food was delicious and not expensive

depressing and not well manteined, outside pool is just ok and little with no shallow end for the kids

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

an unusual feature of the bar is a define your own happy hour policy

the staff the view the size of the room fast wifi connection

breakfasts, additionally, great idea when you can decide when room service need to replace your towels, and when

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

you also have to pay extra to use the indoor pool and gym, which we didn t know before coming, so be aware

wifi very slow. wait for elevator: too long!

5-star hotel that must be modernized and above all to provide better room service (we pay 5 euros for ordering

didnt like the crazy golf or the tennis area

breakfast was excellent, including the service of personalized souffles

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

there's no good gym

always changing (due to different ships anchored in the harbour) the scenic view at night to the casino and the

wifi not working per times

excelent room service, very wide choice for breakfast, good location

staff, free wifi, room, bed, walking around the facility, etc were all good to excellent

staff were very accommodating. spa and rooftop pool were amazing as well.

good kitchen in my apartment. informative front desk. location, central in town.

covers/pillows if required, really clean, decent shower, nice towels, plenty of sockets and good wifi

very convenient if you want to cook your own meals, with a well-equipped kitchen available

there's a school nearby, so be prepared for the kids to be noisy from 8 a

big room clean great room wifi good value overall

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

the location is perfect! breakfast is fabulous! all rooms, have sea view!

fa ntastic breakfast

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

the imitation grass carpets, the real grass on the rooftops, the gym, the sauna, the swimming pool, the bar,

however, one room did not have a small refrigerator nor was the hotel wifi able to reach it

wifi

the roof bar is nice

pool and bar area very open

also very clean and the wifi was very good

surroundings, rooms, facilities, breakfast, pool

the place was also very clean, well stocked with soap and shampoo, the room service was great as well, no

surroundings, rooms, facilities, breakfast, pool

the continental breakfast could be also taken outside and included scrambled, fried or boiled eggs as well as

as in many places in madeira, you need a car to reach the place and parking is limited

wifi wasn't working when i got there, so had to use an external mini router that they provided me,

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

good wifi

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

our room was very clean; the beds were comfortable and the wifi worked perfectly

lack of parking spot (you have to find in the area of the hostel what can be challenging, especially if you

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

hostel was super clean, bathroom and kitchen cleaned every day

the shared bathroom and kitchen are really good and the space outside is really nice for having a drink at the

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

good location, clean room, free breakfast and very friendly staffs! would love to come back.

thanks to this hotel we spent a wonderful last day in funchal breakfast was delicious

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

location, fantastic breakfast and friendly staff, nadia on reception was very helpful.

the rooftop pool and bar have fantastic views

wifi in my room wasn't the best i get a little concious eating alone, i would loved to have been

i ordered a room service meal and drinks, went to bed and awoke to an email telling me i was good to go

wifi was spotty

wifi was weak in our room. only got good wifi in lobby.

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are

kitchen facilities. microwave needed

we had a small kitchen, which is good if you want to cook yourself

of the hotel is the best, staff is extremly nice and the room service was great

on the seafront, easy access to the shops, restaurants, bars and promenade

due to covid, the gym was closed.

gym equipment was in very poor condition and with machines broken

wifi in the room had very weak signal and disconnected a lot.

the gym was very basic

had no wifi reception in the room (like most other guests we spoke to) and had to sit in the lobby to get

the room was nice, pool too, breakfast enormous. good value for money!

spacious, rooftop pool, location.

wifi connection was quite slow

additional fee for preparing the breakfast when early check-out was requested

breakfast can be more healthy

location, great selection & quality at breakfast

parking was easy unlike other places on madeira

waterfront in beautiful ponta do sol, rooms were spacious and comfortable, all with ocean view, breakfast buffet

not enough parking space provided

the seaside, restaurants, etc good breakfast with a lot of choice staff is nice there is a small gym