the room was nice, pool too, breakfast enormous. good value for money!

terrace with a swimming pool directed towards the ocean, also view from the window, very good breakfast

wifi but you got it on the front for free and in reception but who needs facebook on holiday

wifi connection was quite slow

much, really, maybe the croissants weren't up to par with the rest of the super breakfast

with a beautiful view and a really warm pool

they just love kids

the bar fridge in our room was not cold, and being built inside the cupboard it produced much heat, to

nice indoor pool area

for those who like slightly more warmer temperatures there was a swimming pool in the hotel and sauna

parking spaces are limited, sometimes you have to park along a steep street

having breakfast each morning on the terrace was a real bonus, and the staff even organised a breakfast

location with direct sea view above ribeira brava parking directly at the hotel very warm welcome very friendly

the kitchen is well stocked with appliances and the gym is modern and very clean

remote for us, no restaurant, cafe or bar close by only a workman's bar

there was not natural juice at breakfast, what i missed from a hotel like this.

the breakfast was great and delicious with everything one could want

wifi really bad and unfortunately no fridge in the room

the engenho velho solely because it is adults only - like most adults we are not travelling with kids; and do

excellent breakfast, friendly staff and very good restaurant on site

the place has a big swimming pool that was always clean and super refreshing

lovely pool area as well

amazing views and each room is comfortable and so thoughtful in every detail, from the bed to the kitchenette

comfortable bed, well equipped kitchen

the kitchen (which is part of the room) has a single ring (induction) and a microwave - enough to

the breakfast was unbelievable good, so many different food and looks good

breakfast room ambiente

pool bar could open a little later into the evening,,,showers a little dated..

the property is beautiful and the breakfast was very good

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

it was very hard to understand timing and parking in advance

we popped out for a short walk to a waterfall 20 mins away before breakfast

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

we called up front to reserve a parking spot and drove directly to the cottage

we were pre-summer season so no kids around, pretty much couples or duos, very calm

nice swimming pool, great location

the very excellent included breakfast. the best i have seen in a hotel.

breakfast was excellent, including catering for my husband's gluten free needs

pool table is a great touch

spa facilities limited. nice pool on roof tho.

the staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay

we loved the hotel. the location, the view, the pool, the personel.

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

excellent food, lunch was very good and breakfast was excellent

breakfast was decent, though the variety was limited

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service

although there weren't many children staying, it was great for small kids - playground, playhouse, bouncy castle

friendly staff and really great pool facitilities

don t eat egg, the restaurant catered to our requirements and with notice we had vegan cake, breakfast and

one little thing i personally did not like was music playing in the restaurant during breakfast

summer entertainment program is nice for kids and adults

during daytime breakfast and dinner is available

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in

everything was excellent, mainly the breakfast.

breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

breakfast was delicious and staff very very friendly

spent 5 wonderful days in the hotel with 2 kids

i wish at least one pool could be heated (at least for kids)

breakfast was great

wifi worked

to the seaside walking path the family room we live in is big enough for our two adults and two kids although

the pool was clean and there was ample sun beds

the only think could be changed - indoor pool opening hours - for us 9 a

the three swimming pools were fabulous and the rooftop bar was a particularly appealing place to relax in the

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

the breakfast buffet was excellent with many options every morning and the rooms were well

comfortable room and great pool options including the quiet rooftop.

evething elese. location is brilliant, room views, great wifi, beautiful new rooms.

breakfast buffet was superior with big varieties

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

laundry service was awful

it didn t seem that any of the gym equipment worked (running machine etc)

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals

breakfast, fantastic see view from the terras and our room

as it is an 'adults only' hotel, there is no noise from difficult-to-manage kids (and we had four children but

view from the balcony and the breakfast terrace were breathtaking

minor issue was no spa staff on site for treatments, but could ring to arrange

wifi is essential, even in the second room there were about 3-4 hours when the internet was down in

wifi not secure

spa could be a little bit cleaner (especially floors).

the room had very bad access to wifi too

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live

gym was a bit small and breakfast could have had more vegetarian options

nice outdoor swimming pool with good food

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to

were open and we were melting inside the room until early hours of the morning when we called room service

the cooked breakfast was the worst, parts of this being either over cooked or not hot

gym was old and incomplete, and the spa had some broken/unavailable facilities

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar,

ample free parking in a secure area in the basement

no kids making noise

the breakfast was tasty with a lot to choose from

excellent room service, very good breakfast selection

perfect it was really good the breakfast and the pools and all the services

spacious room overlooking the ocean free parking and internet situated on best part of

prices at bar were very reasonable

sliding doors to terraces = dangerous for the kids)

location pool modern studio friendly & accommodating

wifi was a bit slow sometimes

wifi available only arround reception and pool area.

bar was not open at night

breakfast is amazing lots of different choices and beautiful seating, the kindest staff

quieter with seemingly older clients as no kids toys in pool

the room service menu had a very little

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of

the hotel has great pools, buffet breakfast and also spa facilities

clean rooms. nice pool and nice pool bar.

main problem was a system of free wifi which required registering an email address, the problem was you never

wifi wasn't adequate for remote working and also not secure.

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

good wifi

wifi works good, tv have a lot of programs

breakfast was absolutely fantastic and facilitated our intolerances (gluten and diary)

crowded breakfast around 7:30-8:30. parking is good but steep uphill drive

terrace, outdoor pool / indoor pool, window view, close to the ocean, daily room cleaning, helpful staff

pool bar food and breakfast was very nice

inviting pools, a relaxing wellness area, a fun tennis court, and a compact but well-equipped gym for a

rooms were a great temperature, all kitchen facilities that you would require

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa and pool

decent location, cheap, clean, good wifi, friendly staff

events in the hotel teras every evening, little pool and jacuzzi included

the parking: very tight parking especially the underground garage.

kitchen was small but had everything needed for a few days

pool area is good too but could do with a bar around the

indoor pool, spa and gym where also really nice and brand new

hotel, big pool, kind staff, delicious breakfakt and also rooftop hot tub with exceptional view

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

beautiful adults only hotel so very quite , nice staff, good breakfast

pool gets close at 6 and the gym

loved the adults only factor (no kids), the poolside bar service was great, relaxing pool vibes

there is a small gym area and changing rooms

the wifi did not work in my first room but then they changed my room and it worked perfectly well;

room, clean laundry and towels

adults only is clear which leads to a quiet and sedate atmosphere

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

the arrival present from the kids club (colors, sponges, etc) were a very nice touch

the facilities were excellent, the rooms were spacious, comfortable, and very clean, and the breakfast was

the bar and the restaurant at the vila do have a great atmosphere

the bathroom sink was clogged, and the wifi was almost non-existent on the 4th floor

we had a full apartment for our own, with kitchen, bath, living room and balcony

indoor pool and sauna very good and even used outdoor pool

the spa did not provide any treatments

coffee during the breakfast.

kitchens need electric kettle and single use coffee machines

facilities - gym, spa, fitness classes, squash, etc and exceptional staff - friendly &

not something essential on holiday but if you need to do some work and need the wifi for more than just emails

we could also use the gym, you have to book for same and they check your temperature before using it

as for a 5* was expecting a more modern style and definitely for us a couple with no kids, a walk-in shower

wifi seriously needs an upgrade (2) central air conditioning was very loud during the evenings and

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice

furthermore, they have full english breakfast and they are really good

parking is free

bad wifi on top floors.

selection for the vegetables and fruits for breakfast could be wider.

breakfast had huge variety

gym is very old, two running machines, both didn't work

the very large pool was on the colder side and did not seem to be heated but the pool area was beautiful and

pool, breakfast

was no pool bar in the other pool area

a very big mention for telma costa at the il gallo d oro restaurant as she had raised the bar of offering an

delicious breakfast and dinners in the various restaurants

our son (18mo) enjoyed the kids playrooms

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

completed check by offering to go to the back office to collect a welcome drink for us and the kids, we (politely

the infinity pool has always lots of free sunbeds & is so beautiful

great infinity pool

infinity pool with loungers and bar never busy

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

served+ pick up table breakfast

there was also table tennis, which our kids really enjoyed

good breakfast and the dinner. the garden is also beautiful and well maintained.

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

one gripe was that the kids club was not open

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

wifi not working well

the gym was nice

the breakfast was really rich and fresh

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

there is weekly free yoga class and a well-equipped small gym

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

i didn't use the gym or eat in the restaurant so can't comment on these

our room was fantastic! the pool was amazing, the location and facilities!

very quiet because it‘s adults only with no kids

from reception to dining to pool and room service, staff were amazingly welcoming and helpful

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight

rooms are very old: furniture, walls, floor, everything was in scratches; brown spots on the carpet, damaged

the spa also offers amazing massages - tried and tested

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

good gym and relaxing jacuzzi

the kids club was amazing and our suite had great views from our balcony

i went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

i am addicted to madeira, and a key ingredient of this addiction is pestana casino park

bad wifi. many times disconnected

very central early check in possible friendly staff

we had a little kitchen as well, cleaning service every day

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way,

not have a choice of room as we needed a safe and quite room so not option with a balcony or kitchen as noise

to everything, hotel itself was cool- well designed, loved the leisure area, pool and outside gym

the terrace with all it's offerings such as gym, sauna and bar is amazing

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

spa and sauna only work part time

but the hot tub was as cold as the outdoor swimming pool, in january

the wifi also wasn't great

you can have coffee or food there and swim in the pool if you want

breakfast was top rate. better than expected

pool and bar area very open

no parking. can't get drinking water after kitchen and bar are closed.

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

decent wifi connection

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

the room - spacious, quiet, spotlessly clean, with great wifi

parking on the next street

not far from centre, not too much up, clean, comfortable with everything in kitchen you need

clean bathroom, rooms are big enough for two people,with international channels and good wifi

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

the whole place was very clean and there was everything we needed: fully equipped kitchen, towels and even a

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with

location, fantastic breakfast and friendly staff, nadia on reception was very helpful.

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

location, room, pool

m not too sure if there was room service

restaurant at lunch, no room service, when we called reception they asked to reach the 7th floor to take water

wifi in my room wasn't the best i get a little concious eating alone, i would loved to have been

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to

room service arrived quickly and the housekeeping were also good

of the hotel is the best, staff is extremly nice and the room service was great

the wifi as above very poor

they let us bring some food from outside because kitchen was closed and we could not leave the hotel until we

good gym and inside pool

the room was spacious, comfortable, air conditioned and had free wifi and the gourmet dinner was

sadly spa was closed for covid

excellent, excellent value for money, great swimming pool, easy access to cable car

we had a sea view room with a gorgeous view over the pretty garden and the swimming pool area as well as the

coffee from machine at breakfast was the only bad thing about the whole hotel

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge