amazing views from the balcony and indoor pool

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

wifi was really poor.

parking was easy, secure and free of charge

great room, very clean and great staff. very good breakfast.

we had a little kitchen which was great for what we needed, the mini fridge was a huge perk and a small balcony

the gym was well equipped

free parking was a great addition and the parking lot was spacious

pool and spa are very well equipped too and the staff is kind and helpful

decor, facilities, restaurant, pools and spa

i am addicted to madeira, and a key ingredient of this addiction is pestana casino park

was great, only the breakfast buffet was very standard and did not live up to the hotel's other great offerings

excelent room service, very wide choice for breakfast, good location

the roof top pool was a dream as well as the spa inside

the sauna, and the pool were a bit cold in the turkish spa area.

breakfast was excellent, including the service of personalized souffles

the pools both indoor and outdoor were excellent

also gym had only one elliptical machine and one tread mill which was not sufficient for the large size

for 3 nights, excellent views, pool is a bit chilly but not too bad

the breakfast was lovely, a great set up and choice

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice

the gym needs a small upgrade on weight dumbbells

staff - particularly in bar - everything was good value - food and drink

free parking breakfast was very good, staff was super friendly

are only 20 parking places available, in case you arrive home late, you may have trouble finding a place

the bar by the swimming pool was very pleasant except when it rained

one gripe was that the kids club was not open

poor cleaning and room service: we had room service lunch one day, and they forgot to

the breakfast buffet was very good and had lots of choice

entertainment for small kids

- staff - the view - location - wifi connection - confort - trendy hotel

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

beautiful location, really nice breakfast, very friendly staff

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

should be more things for kids to do, who are ronaldo fans.

the only issue i had was the wifi

we ve got 2 store apartment with a small kitchen and great view

in the room is a lot of space with 4 beds (at least in ours), a small kitchen with refrigerator and a

wifi worked great

the lady showed us parking spots and where to do our laundry, super nice

pool and bar area very open

friendly staff, great roof bar view, especially in the night

of local kids hogging the roof top terrace noisy drinking and smoking

wifi a bit iffy in room, good strength but failed to connect most of the time

was amazing, breakfast really good and bar snacks excellent

pool, breakfast

wifi was good

good pools, but a very dated gym

breakfast was buffet style and very good

room was clean & tidy, with small kitchen and comfortable beds

indoor pool, spa and gym where also really nice and brand new

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

breakfast buffet had a lot of choices

is enough entertainment around to not spend much time in your room anyway, between the swimming pool, the jacuzzi

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

served+ pick up table breakfast

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

superb breakfast. fabulous suite and the view was heavenly

the infinity pool has always lots of free sunbeds & is so beautiful

for us as a young family was interesting to see that there were no kids, only adults and old people

delicious breakfast and dinners in the various restaurants

wifi very week and some staff sometimes could improve attitude

to find any faults but the gym could be bigger and better equipped and the hot tub should be hot

wifi signal needs to be stronger.

the indoor swimming pool was small, smelly, filthy and crowded (full of entire families with kids)

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good

parking problem and parking price.

pool area is good too but could do with a bar around the

indoor swimming pool needs updating perhaps separate area for the kids

great location. spa massage was really good.

taking half an hour to order a drink in the bar area

used the gym and it was

was the school holidays and the indoor pool was over run with kids (& breastfeeding mums in the jacuzzi

all was good, only issue is not a lot off parking spaces

the wifi was working well

our room was very clean; the beds were comfortable and the wifi worked perfectly

localisation laundry service good deal

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

wifi wasn't working when i got there, so had to use an external mini router that they provided me,

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

we got daily room service

the choice of pools and the spa resort definitely a plus

lovely hotel and perfect for families with young kids

beautiful views and grounds. amazing infinity pool.

the sauna was really small and uncomfortable and the spa area was lackluster

pool bar food and breakfast was very nice

just stepping up a hill and parking with no more place to stay.

friendly staff, ample parking, good location for bus routes and restaurants

the internal pool was closed but we didn't miss it as there was also an external one open from 8am to 8pm

and i didn't like sharing the outside breakfast area with dirty pigeons eating off plates

loved the adults only factor (no kids), the poolside bar service was great, relaxing pool vibes

had pool and gym facilities

a romantic retreat or simply to be in a serene atmosphere, particularly because there are only adults and -

the hotel has a rooftop bar with great views and live music

would give 9-10 probalby but there was some problem with wifi

pool was big and the bar makes most delicious cocktails

room service can be better rather than charging 3 euros to bring a bottle of water

free parking and wifi

the breakfast and dinner was great and varied

pool temperature

the bar was not open much, the gym & spa were not open

the restaurant and bar team are commendable for their politeness and engaging personalities

location and the staff is professional and friendly, kids love them.

golf cart still waiting for repairs

the property allows one to remain on premises and use the pool, restaurants, sea access, etc

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

they remodelled the spa area and could simply have put in a small change room too

affordable and available parking nearby

free limited parking on site, just buzz the gate

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

breakfast, dinner, spa, tennis court- superb

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal

the gym needs more weights and more equipment and the inside pool needs better heating.

but some parents refused to abide by the sign and let their kids scream, yell, play, dive in, etc

not a lot. coffee at breakfast a bit better?

delicious breakfast buffet

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with

the front desk lady was not very warm and friendly even with the kids.

superb wifi, one of the best i ve used in a hotel

breakfast is good, lot's of food and diversity

does not work as other customers just help themselves in the laundry storage room which was open

the outdoor pool area and bar was a great place to relax

the hotel also had a free parking (though in high season it could lack free spaces)

sea view from the room - gym very well equipped - breakfast incredibly rich and various - personnel at the

room service arrived quickly and the housekeeping were also good

rooftop bar and pool. i like that they arranged airport pickup also.

top pool was not heated - so only brave kids went in, for a couple of minutes - some adults tried but came

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious

plenty sockets throughout the room brilliant high pressured shower wifi connected automatically when we re

- no parking on the property of the hostel (but you can find a spot outside and walk from

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

the staff was really friendly and helpful. parking was accessible. property was clean

expect a private parking place (and you will rarely get one on madeira)

no parking, but it is possible to park on a street nearby.

special shout to margarida (maggie) from the kids club, our daughter loved every second

food (24 hours), drinks, kind staff - especially barkeepers, very good spa, evening program, free parking in

it started with the parking place - we were told to use the indoor parking (and found after trying with our

trust me, kids won t go hungry here

bar staff, waiting staff, domestic staff and all front of house staff are superb

pool / sunbathing area very clean, bar is fairly priced with great cocktails

the rooftop pool, and the bar was awsome

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

wifi not available in rooms in 2017 for hotel with 4 stars is quite poor.

the breakfast was sensational with loads of offer

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site throughout

we had room service one evening as we have two young children and the dining room had a dress code which

plenty to do and keep kids entertained

get the chance to get ordinary coffee or real espresso, not just the nes-coffee machine, at the breakfast

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are

on the seafront, easy access to the shops, restaurants, bars and promenade

wifi was great location was fantastic for old town bars and restaurants

great ambiance, excellent service and breakfast, lovely pool area

we were upgraded to a suite which was v spacious and had a small kitchen area

pool and bar areas very nice with nightly entertainment

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

is new, facilities are clean, good views, room service was kind with nice additional touches (snacks etc each

laundry service at super speed!

all staff is very helpful, pleasant and kids friendly

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

wifi was absolutely terrible in most parts of the hotel

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

breakfast was lovely every morning on the terrace and staff were very kind

little bar just down the hill was handy

decorated, amazing buffett breakfast, fantastic facilities

the breakfast buffet was excellent with many options every morning and the rooms were well

comfortable room and great pool options including the quiet rooftop.

aircon and fan,rooms cleaned on daily basis, comfortable double bed with huge duvet, tasty breakfast of many

breakfast was awesome a lot of choices and service was always very nice

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

comfy beds spacious rooms beautiful view delicious breakfast buffet

the cooked breakfast could have been hotter.

young chap at the pool/spa was very unfriendly

the espresso during the breakfast was not impressive, somewhere below the average to my taste

travelled with two teenage kids and we were very happy

there was a lot of space

on any photos on the website, just a small slide and swings and playhouse but enough to keep the kids occupied

lovely breakfast excellent staff and facilities- great stay all over

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were

the breakfast was massive, and the facilitis great

large common area around the pool, where you can sit, lay, relax, all day bar from which you can order drinks

location, staff, breakfast, spa comfy beds and black out curtains

and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good

spent 5 wonderful days in the hotel with 2 kids

staff variety of food available snackbar spa and indoor pool

breakfast was decent, though the variety was limited

room had seaview and was on lower floor but easy to get to pool etc

amazing and helpful, there were plenty of things to do at the hotel such as mini golf, tennis, gym, jacuzzi, 4

pool was amazing, kids loved it

breakfast was great

from breakfast to dinner, every meal was a delightful culinary experience

the pool area was spotless.

during daytime breakfast and dinner is available

not heated, very outdated property, no room service or access to food outside of meal times

the breakfast was good, the wifi connection is great

rooftop pool and breakfast

we were pre-summer season so no kids around, pretty much couples or duos, very calm

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and

fantastic selection for breakfast

hotel bar had great space but lacked something

the bar could have been open a little longer

very good location, comfortable and great breakfast with super bay views.

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain

always enough parking spots, close to funchal but also all other ways to the other parts of the island

wifi coverage in the pool area, pool bar was closed until afternoon, bad coffee for the

parking is very convenient, there are parking spaces directly outside and also in the underground

and pool have a schedule from 8:00 - 20:00 and with us being out most of the day exploring and hiking,

nothing really, a shame the vintage bar on the 5th floor seemed to be closed when we were there.

everything adults only nice pool perfect gym with classes

breakfast has a lot of variety and it is delicious

beds, good wifi, lots of outlets

breakfast was also very good

shabby interior, no wifi connection in the rooms.

the bar had live music on every night and there were also many more activities ran by the hotel which

prices good staff - especially at night he pool bar and especially ana (she is an asset to your

good gym and swimming pool with

indoor pool and gym included, several restaurants and bars, great environment, amazing value for money

free sauna, free yoga classes (make sure to book early), gym, pool

wifi was not working

views, spa and garden facilities, breakfast, staff

the pool was cold! then again, we did go in january :)

location with direct sea view above ribeira brava parking directly at the hotel very warm welcome very friendly

view, very welcoming host, clean, good breakfast, very nice cat that kept us company, amazing garden