very clean, very friendly, awesome location, great access to the sea, great pool.

but there is a bar and restaurant where you can enjoy a drink or meal

beds, good wifi, lots of outlets

very irritating wifi. login requred 100 times!

parking was an issue

nice cocktails, even for our kids

nice cocktails, even for our kids (virgin ones for them :-) nice sea view from balcony and during breakfast at the terrace

wonderful view from the hotel, the lounge bar and the fish restaurant

breakfast was varied

great room service

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

think the pool bar should offer poolside service instead of walking to same

great ambiance, excellent service and breakfast, lovely pool area

fitness activities, wine tastings, etc

the spa & indoor pool were very good too

wifi, loud cleaning, lack of personal space

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

for example, the hostel does not offer laundry service anymore

ich is a shame considering most people come to madeira for hiking) and i

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for

the lady showed us parking spots and where to do our laundry, super nice

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

very central early check in possible friendly staff

there's a school nearby, so be prepared for the kids to be noisy from 8 a

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

only downside was the room service

right outside the room, there is an outdoor gym on grass, overlooking funchal

staff, rooftop swimming pool, wifi

great location, great breakfast, great rooms

d there was quiet a few of us) the pool area

gym is ok, swimming pool great, saunas (not warm enough but very pleasant) (*) indoor pool and spa is nice, although for me the water was a bit cold (+) roof top pool with spectacular views (+)lovely pool and gardens and leisure facilities (+)staff were very accommodating. spa and rooftop pool were amazing as well. (+) the roof top pool was a dream as well as the spa inside (+)good location, nice room,big balcony, clean was visiting in january so only used the indoor pool and jacuzzi which was again very nice, outdoors pools look also great and great view from the (+)clean room fridge in the room with refreshment drinks at no extra cost rooftop pool excellent selection at (+) the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel was very charming (+)breakfast, indoor pool , comfortable bed

50 plus tip for one with room service

staff were very accommodating. spa and rooftop pool were amazing as well.

staying at the pestana casino park was the icing on the cake

no car park for guests. we had to pay extra money for parking car by the casino.

free parking was a great addition and the parking lot was spacious

we used the spa facilities and had a massage all of which was very good

we also ordered room service and the food was amazing and well-priced

finally this was adults only hence no child noice

parking was also easy and lots of spaces

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned bedroom which was very spacious

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

i also enjoyed the gym - which was never crowded

the wifi was free and the connection was good in the various parts of the hotel

the spa also offers amazing massages - tried and tested

the included breakfast was absolutely perfect

much :-) id suggest a bench or chair/table at the mini golf place thats it - the rest is

there will be so many activities: pool party was so much fun

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

are very dated , spa area of poor quality and not at the level of a 4 stars

the indoor swimming pool was great as too cold for the outdoor pool in winter

bar and restaurant prices are high reception staff could be more welcoming and

the grounds apwere beautiful, the pool and facilities clean and staff super friendly

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

breakfast time was very busy and at times crowded. managed very well by the staff though.

kitchenette is poorly equipped

great facilities, amazing breakfast, fantastic garden

the infinity pool has always lots of free sunbeds & is so beautiful

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

the infinity pool is amazing

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

the pool area was spotless and the salt water pool excellent for a swim

the breakfast buffet in the rose garden was exceptional especially the fresh fruit (including local

excellent service, great views, amazing rooms, spa and pools are great.

was superb, the staff were exceptional, breakfast filled you up until evening, the sea swimming was glorious, and as for the views ,

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

sea view one of the best, same balconey, swimming pool area impressive just on the sea, last

no indoor pool was a big thing for me

we were leaving at 4am and they provided a light breakfast for us

with excellent facilities: room, restaurants, spa and gym

the pool wasn’t heated, but that is a nice-to-have!

there is also gym, indoor pool and sauna

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

really good breakfast with plenty of options

spacious room with ocean view, king size bed with a topper

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

excellent hotel rooms modern breakfast great choice staff lovely

and i didn't like sharing the outside breakfast area with dirty pigeons eating off plates

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

super buffet breakfast, perfect

location right on the seafront, with good swimming pool

t all in a row) which was great, shade around

the bar and the restaurant at the vila do have a great atmosphere

the breakfast was very good, plenty of options and we did not get tired of it

maybe the bar should open downstairs for sun downers. waste of a space in the evening

room, breakfast and swimming pool were great

room, breakfast and swimming pool were great

confort * indoors swimming pool * excellent breakfast * nice tearoom * parking * silence * avo micas restaurant is great and

the restaurant at the golf club was

nice hotel not far to the city. private parking.

wifi wasn't adequate for remote working and also not secure.

good wifi

clean and comfortable spacious room with very good housekeeping every day great views from room location all staff very

beautiful view, excellent breakfast and very pleasant staff.

they accommodated my early check in. very much appreciated.

children) and there is one large pool

lovely pool bar serving great food during the lunchtime period

sparkling wine which was a great start of the day :) hotel has several pools (indoor/outdoor), gym (-)the gym needs more weights and more equipment and the inside pool needs better heating. (+) gym and pools are working, you can visit sauna upon reservation (+)great facilities- multiple restaurants, bars and pools (indoor and outdoor), spa and gym (+) beautiful swimming pools, well-equipped gym (+) beautiful gardens, great gym, excellent spa with great therapists (+)gardens, bread, breakfast, restaurants, pool, gym, entertainment. (+) happy hour at hotel is an extremely cool feature, greatly appreciated :) gym is very big with a panoramic view (+) the view from the swimming pool is beautiful, the gym was nice, the breakfast was very good (+) spa was lovely and gym well equipped

from the number of pools, to the facilities that you can use

there was also table tennis, mini golf and boules

bed, breakfast, gym, staff very profesional

favourite was taberna madeira, a fantastic local restaurant in the old town with a great cocktail bar opposite

the location and view are great. room service is surprisingly affordable.

the reception, waiting and bar staff were all very friendly and helpful - shout to to dino

the staff was very helpful in taking care of our luggage and giving us access to the gym facility to

great gym and swimming pools

special request wasn't possible but it wasn't a big deal and the gym itself is mostly a cardio/core room with a one in all

the spa, gym and pool areas are top class

pool area bit small

great breakfast plenty of choice

the included buffet breakfast offered a great choice and also included portuguese custard tarts, pancakes, omelettes to

pool bar served good reasonably priced food

location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time and dinner, it was our 2nd stay at pestana promenade and we are looking forward to

lunch at the snackbar near the pool was good

really enjoyed the selection of food for breakfast and dinner

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

was very neat, the buffet, the restaurant, the pool, everything was great excellent

strong chlorine smell in the pool room

i thought the gym was a little small but not everyone goes on a vacation to workout.

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be

loved it being adults only. lovely ambiance and nice friendly staff

location, free transfer to funchal city center, really close to beaches and pool complex

the pool was quite nice and we were told that the new glass visors are a new addition and it makes all

the view from the pool terrace is lovely also

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

spa treatments all over €110

the pool was clean and there was ample sun beds

we really enjoyed the breakfast and dinner buffet which were varying sufficiently from day to day to keep every meal

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room

the pool is way too cold. i’ve never been able to get in it!

so kids can be loud but all handled well and i don't mind

and we could put the kids to bed, and relax in the lounge

gym, pool area

the breakfast was massive, and the facilitis great

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground area (outside and inside)

staff variety of food available snackbar spa and indoor pool

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

bar area was the only downside for us

staff at the pool bar where really not very friendly, especially the 'sandwich lady' made the food ordering quite

food a little repetitive. room a bit dated and the water in the pool very cold.