i missed the breakfast by an half hour. maybe extend the hours of breakfast?

there was a hockey tournament in the area, so during the evening, the kids from the team were running up and down the halls

run into this a lot at hotels, hockey tournament that weekend so kids everywhere, yelling and running up and down the halls until late into the night

kids running in hallways

and great with our kids

the location is good but we were late for breakfast.

no swimming pool, the radiator leaked making the rug wet and smelly

the breakfast was ok for my husband

breakfast was adequate.

is no pool

no change machine for the laundry machines

staff were very friendly. free early check in if a clean room is available.

us park our trailer the whole time and didn't charge or bug and didn't charge

liked that it was cat friendly. laundry room was ok. staff was alright.

early check in.

the kids were running up and dow the halls and stairs screaming

love the outdoor salt pool!

proximity to the go station; proximity to business and family. free breakfast.

the gym was well equipped

comfortable bed, great breakfast menu

was a bit put off when i found a previous guests’ personal bar of soap still in the shower

had four rooms in total my room had a dirty shower and mini bar fridge the room my mom stayed in had garbage still on the floor when they went in the room and

love their little snack bar also is great

lots of hockey families, kids playing in the hallways...

was a bunch of kids and they were always in the pool as they were always rough housing and unsupervised so we did

bar area nice- expensive as everywhere

didn't like the fact that my room was behind the kitchen of the breakfast and people were sitting in the breakfast area until 11:30 pm making lots

breakfast was less than expected

pool area wasn’t stocked with towels and we had to request them twice

breakfast was adequate, good coffee. kureg and n the room.

could not enjoy the pool since it was full of kids and also the hot tub, screaming

gave us wrong info about pool, did not get to swim until late, 10:30 at night with 5 little kids

the room service for food came quickly, but was not very good

the free parking was very appreciated

nice rooms,pool and gym and location was decent

great value for the money like you can go down to the casino very pleased and will visit

pool was small

have stayed a few times at the casino

easy check in/out. parking.

signage for entering the hotel, was confusing as it looked like all entrances were only for the casino

it was clean, close to oshawa, had a pool and got to enjoy it all to myself.

everything, good breakfast, bed was comfy

the free breakfast and small dinners on tuesday and thursday is fantastic

staff laundry room beside elevator

the breakfast was wonderful

decor was festive for christmas, and breakfast was good

pool was closed while we were there

plus the breakfast was

we enjoyed the pool and a quiet restful sleep

very friendly and helpful staff. good quality basic breakfast.

parking lot sucks with piles of snow

the complimentary wifi was reliable and fast and i really enjoyed my stay,i will be back again

location in a pleasant area with free on-site parking

hot breakfast such as egg or some cheese slices with some tomatoes green peppers

change the breakfast

i like the early check in upon request

late check out extended free parking

the wifi did not work, making it impossible to complete some work

the gym was also very nice

was very uncomfortable showing proof of vaccination and id every single times i wanted to use the gym

wish the bar opened earlier

nice hotel with good accommodations for late check out and early check in

modern loved the location, easy to jump on the train and go anywhere loved the fact i could order room service or go downstairs when it was raining to have supper

poor wifi.

and we were grateful for an unexpectedly early check in so we could dress in the room for an afternoon event

that they need to add soda/ iced tea prices to their room service menus.

i also really liked the rooftop bar and the breakfast dining area

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great and plenty of little eating places near by and a very good supermarket

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

there is a pool table, laundry and pingpong on the second floor

great facilities such as laundry

the fitness centre was super convenient too

the route from the pool back to the room was a bit confusing.

there is no room service on the phone options, and not at the online site

ps - there were also a sparkling water in the gym

the pool was not warm. it was a hot day but the pool was so cold.

very nice pool, though a jacuzzi would have been nice too

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long, black hair on them

the bar on the 6th floor is amazing

didn’t get to have the breakfast we paid for because we couldn’t find where to go

we had been to the bar previously and that made us decide to stay here

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary nespresso - on-site currency

first morning breakfast we went to wasn't good

was clean, safe, comfortable, great location, kitchen facilities and beautiful historical home

loved the fact we had a kitchenette, even tho we didn't need it this particular stay

downtown location, kitchen supplies like plates and cutlery were unexpected, good coffee in the room

are some kitchen facilities, but there was neither a cloth nor paper roll and no dish-washing detergent

of small inconveniences - very little space in the kitchen to place anything, no power outlets close to kitchen table, a bit cold (but understandable

7 room service charge,no bathrobe or electric converter, concierge)

the bar area was nice and had a great cocktail menu

wonderful spot! artsy creative and great bar and restaurant close to everything!

i wish they offered breakfast or room service.

wifi spotty and needs better sound proofing

wifi kept asking to log back in, but not such an issue, as the internet speeds have been excellent

i think my favorite part was the breakfast - did not expect such an abundance and variety of food

love the breakfast buffet offered during my stay at holiday inn express

we were allowed early check in

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

was pushy and rude regarding our late check-out as we slept in, we requested a late check out time which they approved and were very

small gym

coin laundry with a conveniently located gift shop in the lobby that has all essentials

laundry room which was useful for us

well-equipped to cover basic amenities including laundry

the breakfast was really good in quality and i loved how laundry was free

the hotel was very comfortable . i was happy to use the business center and laundry as well.

hotel staff even accommodated our request for early check in and late check out

the self service laundry was free, it took forever to dry our clothes

washing machine and dryer service during guests stay

minor thing, but no room service - would have been nice to have the option to have food sent up from the reataurant

room had kitchenette and washing machine which was perfect with kids location was perfect ,we didnt need the car at all all was max 5-30 mins

breakfast was limited in options

beautiful room, great bathroom, well-equipped gym.

breakfast menu was limited and service was slow

they allowed free early check in

these things happen but we weren’t offered anything to improve our experience such as a late check out so she could enjoy the pool for a bit longer in the morning, a movie, anything at

slept like a dream, and the kitchen/restaurant staff went above & beyond for us

gym .. there were treadmills that needed servicing

march break activities for the kids

the steam baths are appreciated and the small pool is welcome

i liked everything in the room. was very comfortable and relaxing. the bar was just great.

bath should have bars to help older people to get out of the deep bath

the hotel itself and the room was amazing, and the spa offered incredible massages

central location, luxurious decor, nice boutique gym.

about what the different accommodations the hotel could provide

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

the restaurant and bar were fantastic, and the room service breakfast was delicious, generous, and reasonably priced

room service was fast and followed by a phone call after delivery to check on satisfaction

nice bar on ground floor with happy hour

pool is very little

great location, friendly stuff, gym, sauna and pool, water bottle refill stations

room service showed up with a lint roller

nice breakfast and very good coffee :) a special mention to sherif for his great kindness and for giving

kitchen equipment was available when needed

the gym was good (but could use air con

the gym/fitness room is a bit small

small gym but had everything you need including a peloton bike which was great

a kitchen with the room.

breakfast in restaurant joni was excellent

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast was delicious - plenty of selection, healthy, fresh ingredients

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

very spacious room and free usage of the gym and small pool

e to covid) still 'and gym was closed.

restaurant and bar had a good selection and were reasonably priced

big man) assured us that we are eligible for early check in but when we came back, another staff said there were no rooms available yet

we loved the shower and the kitchen as well

we had drinks & snacks in the bar - the service was great and really quick, the snack options were fab and tasted great too

breakfast was delicious, and the bed was super comfy

my kids were happy and are looking forward to our next visit.

ds are 5 and 7)

they loved the rooftop pool (kids are 5 and 7)

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

i liked the bar area in the room with sink so we could make drinks comfortably

the kids loved the tv embedded in the bathroom mirror

nice indoor pool and restaurants

they were fast, attentive and amazing with our two kids ages 6 and 3

location was excellent & excellent, helpful staff. and breakfast was also varied & excellent.

nicely stocked mini bar, nespresso coffee station, good room service with decent food

very good gym

we especially enjoyed having eden serve our breakfast on most of the days of our trip; she was delightful

my kids loved the little beverage kiosk outside the elevators with hot chocolate and cucumber infused

was only $40, location was great, an uber to the scotia bank arena was only $10, they have a pool, rooms were clean and updated, the staff was incredible and friendly and the price was beyond

location was great, comfy bed.did not order food, security was good.great laundry facilities.

room service was excellent

the air conditioner worked marvellously, and although the pool closed at 10, the sauna and gym

the upgrade was an excellent suite. kitchen was very good. room very quiet staff very pleasant.

ordered a cosmo in the bar area and it was awful

they gave us a bonus $50 credit, so we had lovely room service breakfast delivered exactly on time

fantastic outdoor pool.

i particularly liked the view, the swimming pool, gym and the buffet breakfast.

amazing from the room to the pool area and location was great in the middle of everything!

we specifically appreciated the activities for kids

was excellent in the room and the pool area, squash court and tennis area was good

best, but everything else waas fine too, however i never went to the restaurant, bar, pool or gym so have no first hand experience there

they had animals in the pool area for the kids to play with which really made the trip for them

facilities, personal there, bad and breakfast. our room was incredible

great service, beautiful room, fun pool - we'll come again

were super safe about covid, allowed us a super late check out to space out guests and give us more time, brought up robes, glasses, and toiletries

wifi free only if you ask for it - just make it free to everyone

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

room service was 5 star!and wonderful staff.

the outdoor pool and the gym facilities

kids and i had a great 3 day stay at the hilton on richmond street

lovely pool and good gym. central location

pool, bed, location, gym

and my kids love to stay in hilton as the service is great, with heated pool we really enjoy swimming and

breakfast was limited and, while on booking

needs a laundry facility/service of some kind. room service came too early for me

breakfast

enjoyed the wine reception in the afternoon and coffee bar in the morning

location was perfect for proximity to our kids apartment

the designers should be commended due to the absolute comfort of the room, optional mini bar & snacks were an incredible thought

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right into the room, was a

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

close to umion station has a bar and food available later nicely appointed rooms quiet lovely

breakfast was very good, in the bar right next store. very good value.

doors to hotel and bar is bit confusing.

com found the rex hotel, i was thinking we would not have good night sleep as jazz n blue bar but it was opposite we slept not a sound

location and hotel/bar lucky to have some incredible staff

helpful & friendly staff and brilliant jazz bar at night for those wishing to join the vibe

lots of families with kids there

nice pool

the laundry/dry-cleaning service is impeccable and fast

in and they still forgot my points and locked me out of the hotel when my membership card gave me late check out at

enjoyed the pool everything was clean

modern, clean, beautiful, comfortable, a nice gym and pool

welcome, early check in and a slightly extended check out which was greatly appreciated

location is incredible. swimming pool and hot tub facilities are great.

poorly controlled kids in pool . bad parenting.

the gym and pool can only be used after making reservation and usually they are full.

gym did not have a seat to do sitting exercises

is an excellent hotel with high cleanliness standards with all amenities like fully fledged kitchen and spacious room best suited for extended stay

staff were very friendly and accommodating with early check in and additional towels and bedding

the breakfast was great, as was the pool and the laundry facilities

was excited to see that there was a kitchen with a full fridge

we used the pool and gym and they were more than adequate

) staff very accommodating when we arrived late in the evening to let the children swim in the pool a bit longer, which was much

the room and hotel are beautiful, the pool is excellent

staff v friendly and helpful bar food looked good ( i ate out with my

the gym could be updated a little but it was still completely usable.