my kids had so much fun playing in the pool! the hotel is beautiful!

the kids running around until 11pm

t connect work laptop to wifi and they system would not let me hotspot off my phone when connected to

lovely spacious renovated rooms. staff was super friendly. parking is available for free!

i wish breakfast hours on the weekend were longer

view was canadian tire parking lot would have been nice to have a microwave other than that perfect for our

good breakfast at sunset grill across the parking lot

parking is great

i like that it was pet friendly

booked over a month ago and specifically asked for a ground floor room (travelling with a pet), also asked for

down for breakfast at 8:40, no hot food was left, was told they were making more, i waited then asked again

came 4 adults and 2 kids and bed was very small and can't be for 2 adults

there is a fridge and microwave and mini-kitchen that is also great

wish there were an atm machine and/or something that breaks up bills into coins, since the laundry facilities

cramped breakfast buffet area

and pool is closed which sucks

continental breakfast

pool & spa not working & the grab bar is in the wrong place for getting out of the tub

the breakfast was ok for my husband

parking was generous

parking lot , didn't have parking when i arrived

breakfast was fantastic, lots of options

staff meals wifi

breakfast was good

parking across the road, but lucky the parking was free on the weekend so i didn't mind it

wifi didn t work

parking was free which was an added bonus for toronto area

pool is small when you go with a big group of kids

paying to get better wifi is unacceptable nowadays

popular spot for sports teams so be prepared for lots of kids.

kids running like crazy down the hallways throughout the evening till about 11:30pm

i found the bed too firm, pillows too soft (just personal preference). free wifi was spotty.

the pool was nice, the beds were comfy and there wasn't much noise from the halls

the wifi wouldn t work, the hot tub was so hot no one could get in, and i wasn t allowed to have a

no wifi; when i mentioned it to the staff they put me through to the isp help line who called me

pool hours were great ud83dudc4d

kids hockey team staying same night kids running around all night very disturbing

they helped me get breakfast together for the kids and made us feel very comfortable despite the crazy

lots of hockey families, kids playing in the hallways...

was a bunch of kids and they were always in the pool as they were always rough housing and unsupervised so we

the gym was open 24/7 & the pool looked clean

breakfast and the swimming pool for my kids was great

pool floor cut all the kids feet when we told a maintenance guy he said they probably stayed in too

pool floor cut all the kids feet when we told a maintenance guy he said they probably stayed in too

breakfast was adequate, good coffee. kureg and n the room.

quality of coffee and coffee makers in rooms did not align with the quality of spa toiletries in the bathroom

was no hotel bar we could go to with our baby, as they were all within the casino

very clean and new. the swimming pool and gym were fantastic.

parking a little far

and never have i had an issue , she told me i couldn t come inside the room without showing my pet license as

our room was great and breakfast was so good

good location plus they have laundry machines

having a laundry and business facility staff were excellent

spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

having a laundry facility was a great idea

laundry room was not cleaned in ages.

there was a self serve laundry room on the second floor that we made good use of

could not find a parking spot in the hotel lot

they had lots of options for breakfast, pool area was clean we loved it only thing pool was 4 feet 6inch in

very comfortable. nice feeling. blow dryer. lots of parking. dairy queen nextdoor

pool was closed but that was due to covid 19 so i totally understand and respect their decision.

the breakfast was delicious

(highly recommend jp's donair across the parking lot in the hotel plaza)

we enjoyed the pool and a quiet restful sleep

the room was large and bed comfortable. breakfast exceeded our expectations.

what they offer for breakfast

the parking was easy with several doors to get in or out

location in a pleasant area with free on-site parking

pool under construction

the pool wasn't open for example

lots of handicap parking. the bed was very comfortable.

high tub for seniors to climb into and had a grab bar great power outlets to charge devices free wifi security

clean was important for us as it is listed as per friendly and we wanted to ensure a pet clean and smoke free

gym was a little tight, free coffee in the morning

lots of parking available

mistakenly double-booked myself for one night and petitioned for a refund

the facility's are cloused like gym, pool, restaurant and tennis field

pet friendly, awesome staff, comfy bed and smart tv so we could put my daughters shows on, the pool

wifi was not stable even though it had a strong signal

forgot something your also provided with mini shower gel, shampoo, conditioner, lotion and a body bar and face

my kids played for hours

wi-fi doesn't work at all in the gym, which is unfortunate if you want to listen to music from the internet

helpful staff kitchen was okay

paying for parking and added expense for animals when its pet friendly

they opened the outdoor pool early for the kids to go swimming

the cleanliness of the room and the kitchenette. how close the hotel was to places to eat.

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

wifi was not very strong no signal in room

wifi not working in room.

parking on street and is safe

room service and staff were all excellent

on the floor that business people were housed also pet owner was housed and the barking dog left in the room

wish the bar opened earlier

knew ahead of time that the pool was out of commission

we went to use the gym, and then were disappointed that not only was the pool closed, the men's changeroom was

also found a used q-tip when lifting the mattress ud83eudd22 room service: after the above incident i requested

no kitchenette in the room, no usb plug-ins (only standard prong

arrived at the broadview very early after a long and difficult journey

pet friendly

poor wifi.

the route from the pool back to the room was a bit confusing.

the breakfast, the room service & ambiance

i wish the bar stayed open longer

staff was very nice and the rooms, fitness area and pool were very nice

signage in hallway was confusing. wifi was slow

wifi has a filter and some web pages are not opened

oh, and laundry facilities

wifi is good

with 2 private rooms, cleanliness, location in the downtown, underground parking, fast free wifi, friendly staff

the ability to laundry cheaply midway through our trip was an added bonus

the wifi was a bit slow.

the wifi was so slow.

lovely little breakfast, high speed wifi, comfortable sized rooms for one or two people.

the room service n cleaning was nicely done will visit

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

wifi could be better, a little slow

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

lovely staff, nice to have onsite laundry, large spacious room.

disappointing that laundry facilities were out of order.

had to change rooms during our visit, the first room on the ground floor had patchy wifi and tv continually

location and modern style staff were friendly great gym

love the room and the bar and coffee shop

terrible breakfast and overpriced

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

really liked the breakfast drink options, wish there omelette options but it was overall very

loved the fact we had a kitchenette, even tho we didn't need it this particular stay

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

we had to request washing up and drying cloths for the kitchen sink

very nice and stylish old building. small kitchen corner.

clean, good wifi , quiet at night

she helped me get a phone charger and tried very hard to load the wifi to no avail

wifi spotty and needs better sound proofing

the open kitchen in the middle of the room is a nice touch, but i did feel for the staff during dinner

wifi was slow

wonderful spot! artsy creative and great bar and restaurant close to everything!

nothing actually bad but the gym could have some more equipment

had a staycation at toor hotel, eager to experience it after a fantastic visit to muse bistro & bar back in

angelina and her breakfast, réception and the staff in general

the front desk staff was very friendly and accommodating, and the gym was functional

has a lot of homeless people and very obvious drug users, bit dirty and intimidating also the bar is only open

i love to take a bath, but do not like to showeri also liked the computers next to the bar that i was allowed

we had an early check in and late check out which was greatly appreciated.

couldn t order room service without prebooking in advance

are very friendly and accomodating of our request to extend the parking,early check in at 2pm and late check

i loved the swimming pool and the exercise room as well which were also spotless

pretty good gym

no wifi in room due to fault, elevators a little slow.

i would stay and will be stay here more as i have a grand baby at sick kids

early check in

there was also no laundry bags for the wet tools in the men's locker

wifi is very slow

wifi was not working bed spread, sheet, and comforter were so dirty looking

there is cooking stuff in the kitchen, and you can also take a short walk to the nearby restaurant

having to share bathroom/kitchen/showers was different

kitchen, and shower room

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free

staff, downtown location for business, gym ( except treadmill needs maintenance or

had a robot that could delivery chips to the room - which the kids still talk about a month

as well as having a coffee machine in the room there was also tea and coffee in the foyer and breakfast was

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety

also to have spa and gym only for women was a bit strange policy

we had to find out way throu the spa

croissants and more yoghurt, but the variety did not increase, and we remained hungry :-( wifi in the room was

a uniquely decorated, spacious room with a comfy king sized bed and an oversized chair and ottoman to relax

the restaurant was great too, and i really liked the 24-hour room service option

wifi is too weak. on and off too often

beautiful decor and large rooms restaurant bar on site boutique hotel

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

staff from the front desk the concierge to bar staff evening cleaning staff was so friendly when we past them

air conditioning was too loud and controls were confusing. wifi was flaky.

room and bed was great. atmosphere in the lobby and bar was exciting and excellent location

laundry room machines don t work dryer and washer

everything that i needed was available including late check out

breakfast was included in our booking and there were fantastic choices

$50 late check out

i enjoyed the bar downstairs being open until 11 p

none of the benefits of the hotel were open, pool, restaurant, bar, gym, etc....

finally, a renovated room; however, no kitchenette or laundry.

a hotel bar which is always full

and bar upstairs were difficult and unfriendly

there wasn t availability in the spa unfortunately

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

the bar is very nice with super amazing staff

were renovations and we had to take the stairs from the 4th floor to get up to the pool, but my kids thought of

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

from the warm welcome to the luxurious accommodations and pet-friendly perks, every detail was perfect

not something the kids could really play in if there were other guests using it

pretty well gym

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

front desk provided exceptionally kind service with early check in because i told them i had gotten off a red

front desk, bar staff, housekeeping were all wonderful to interact with

our kids were thrilled

the extra option of watcihng netflix in the rooms was wonderful as we were travelling with the kids and it kept

kids loved the indoor pool and the saturday-sunday buffet

had to walk through the gym to get to the pool, which was a little awkward, but not a big deal

staying at the marriot eaton center i consider myself a loyal customer meals are expensive and breakfast is

my grand kids enjoyed the pool and we enjoyed the hot tub

not offer room service for food, some rude employees in the reception, cleaning in the bathroom

cafe the staff was excellent opened up the kitchen so 8 of us could have brunch on sunday

gym looked nice - next time

only improvement they could make is having room service available

nice breakfast and very good coffee :) a special mention to sherif for his great kindness and for giving

clean and tidy, comfortable bed, good wifi, decent

ok gym available

free wifi

no pool or continental breakfast

ey also have happy hour from 4-6 with lovely staff), breakfast service from aroma, an open gym (with a pelaton

kitchenette

2 things only , i room service (due to covid) still 'and gym was closed.

liked that they were pet friendly it is in a very safe area very cute little hotel the room size was

kitchenette in room was a great addition

there is no swimming pool and sauna.

also enjoyed the adjoining breakfast bar the over easy next door

wifi works fine. fast check-in. centrally located in downtown toronto. close to central station.

good wifi connection

full of character, close to train station. great bar and breakfast.

we were able to have both an early check in and a late checkout, which really helped and us with our stay in

free wifi is great, it was just a little slow and sporadic for us

no room service this time because the restaurant was shut.

upgraded us to an exceptionally pleasant suite with full kitchen and two tv s so we were able to cook and eat

cute bar with very nice barman

we were not able to get a cot for our kids due to the awkward size of the room

there are vending machines with food and drinks and laundry service

gym is good enough also

wifi is great

the gym was an added bonus and the breakfast was fabulous ud83dudc4c reasonable price, not luxurious

24 hrs laundry and dryer + gym

the pool was to cold

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service

chose it for the leisure facilities - gym and pool and jacuzzi

i liked the bar area in the room with sink so we could make drinks comfortably

great swimming pool. fitness center is ok, but with outstanding views

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king

good value for sunday breakfast or brunch in hotel restaurant good movies on demand in room

bar was not great

great location, amenities. fantastic breakfast.

wifi not the best

i called to ask where i could do laundry

they were able to honor our request of an adjoining room, which our kids loved

the wifi at the hotel was an issue, the connection was on and off throughout the stay

the helping are so big and they should have just let her have a kids size

is a kids' gaming room, but this turned out to be rather simple

with the volume from the analog tv in combination with the bell receiver, wifi password/not working

the bar next door (the maddy) was also a delight, great breakfast and evening meals, staff were

we had a nice little kitchenette but no fridge :( boo

lousy wifi access. bad tv

arrival we were given a larger room with a kitchenette attached, with kettle and keurig, and were promptly

were woken out of sleep by a fire alarm that kids had pulled on the 23 rd floor and had to have fire dep

kids and i had a great 3 day stay at the hilton on richmond street

comfortable hotel with nice indoor/outdoor pool and the best breakfast buffet i ve had at a hilton

pool and room

the staff are so friendly, the pool and gym were also pretty nice if you chose to workout

pool and spa area were open and airy , very inviting

like dental kits, laundry bags, extra slippers (only 1 pair)

had to dispute a laundry charge of $84

the wifi was excellent and there are some nice places to eat and drink, the pool and fitness facilities

gym was excellent breakfast buffet and service was amazing

the hotel staff were very nice and gave us early check in, which was amazing!

wasn t simply a lobby bar or somewhere you could go to just sit and have a drink without reservations in

breakfast at reign exceptional

no laundry facilities.

is very pricey so we did not get to enjoy that part of the hotel but the staff treated our kids to pasties which

were disappointed that the pub was closed on sunday and that there was not any room service on sunday as well

style and really friendly staff - very accommodating with early check in and late check out

room service was poor (order of cold milk was

the gym was great for a quick and easy work out

no room service.

friendly and helpful staff, great location, reliable wifi

breakfast was very good, in the bar right next store. very good value.

hotel with the plus of the bar where you can go in the evening to listen to good music in live and have a drink

doors to hotel and bar is bit confusing.

had a lot of issues with the wifi, it seems because it is a hotspot and several people were using it but at

room service was delicious

close to umion station has a bar and food available later nicely appointed rooms quiet lovely

the designers should be commended due to the absolute comfort of the room, optional mini bar & snacks were an

very clean and classy. beds were extremely comfortable and loved the mini bar and robes!

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

the gym

wifi

thing is, they advertise adult only time in the pool but every time we went it was filled with kids

the kids loved the pool, the breakfast buffet was nice

doesn't have laundry mashines

the wifi was spotty. only complaint.

close to a lot of things downtown, kids loved the pool

great bar food and cocktails and really friendly staff

gym was closed

room service, guest services, valet, front desk were all amazing

the first night i was there the tv couldn't connect to wifi

everything was great (location, staff, breakfast, wifi, room size, beds and pillows)

as well, someone was playing very loud music at midnight which wasn t nice considering we have kids

clean, good location, great breakfast, very comfortable rooms and beds, nice showers, great gym

is just a suggestion, but it would be nice to have bar soap available, as it can be difficult to shower with

gym was good

gym was right above us and we were awakened early by dropping weights overhead

a bit noisy across the street from the bar at night but not too bad.

there wasn't any dinning options other than room service.

the attached bar was our favorite

design details and aesthetics, late check out option, downtown location

breakfast area could be improved, and the service, while friendly, was not always at the

breakfast was absolutely delicious

gym is a bit small

the included breakfast was amazing and being able to have it in the room was a great touch

breakfast was delightful

room service showed up only once, around 8:00 am, and room was not cleaned

access to the restaurant with the dog, even if pets are allowed in the hotel (bar was closed)

we were allowed a early check in

z in the bar was super nice and fixed good drinks

it's not easy to access the wifi. the website doesn't appear at first try

an early check in was possible at no extra charge

well in the city and will be returning with the kids love the hotel and staff especially the bar tender randolph

my kids and i slept great

breakfast was great; the room was perfect for my granddaughter, pet, and me

the pool was too cold, and the hot tub was luke warm. the breakfast area was much too crowded

bed and gym

good location , great space , excellent kitchen

baggage area, two communal rooms and washrooms apart from the bedroom which had a fully equipped kitchen

get turn-down service, need to get extra towels from the lobby cupboard and no amenities like gym

i stayed a whole months but left for a place with a kitchenette because i got tired of eating out or takeaways