double, slow wifi, limited breakfast offerings, but good cooked dishes, dinner was satisfactory but a 40minute

full english breakfast kept me going for most of the day . kids enjoyed the pancakes

parking was easy, getting on and off the bus was easy, walking into the little town for dinner was

having the parking is a good plus

the breakfast was just astonishing

the bar didn't have a pool table

lack of parking

the staff were extremely friendly and we loved the bar area

friendliness of the staff, the room and facilities were excellent, onsite parking, our evening meals and breakfast

we left early so couldn't rate breakfast

the bar had a lovely atmosphere and the cocktails were lovely

lovely modern bar area

our room window also overlooked the kids section of the beer garden so there were screaming children and music

breakfast was pitiful - croissants, kids cereal boxes and fruit

hotel / bar and restaurant finished to a very high standard, food was fantastic, highly recommend the

building with ample parking

great location - close to the city but far enough away with car parking etc

the early check in option, the staff were helpful. rooms a good size and the location

lovely hotel with character, great location, plenty of parking and exceptional public

good parking for the car

wifi, use of gym, walks in the area

comfortable and clean room plenty of parking spaces without extra charge good variety of breakfast foods friendly

good location with plenty of parking, nice bar food with very nice talkative staff

dirty laundry piled up in the hall way

wifi not provided

wifi could be improved.

the hotel is attached to the canny man s pub and breakfast there was included in our stay - a wonderfully

wifi kept dropping

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

good location very luxurious room great shower included toiletries and even a can of irn bru the breakfast was

would need pool and steam room is good too i was also very surprised about how good and quick the wifi is

only downfall is no kids menu in the restaurant at this time.

were very considerate, we had to request for a late check out and they were very considerate and helpful as well

the wifi is terrible

on saturday night the bar and restaurant staff seemed a bit over stretched.

wifi was temperamental

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to

early check in was possible

the reception staff were very helpful in arranging an early check in for us

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room

free wifi which was reliable

off street parking

the staff were lovely and so helpful, breakfast was great, there was free parking and the room was lovely,

wifi

very reasonable and the wifi was good so he could get work done

parking on a near by street

room was beautiful and very clean, breakfast was served on demand and had many options, including cooked breakfast

the possibility of early check in was very appreciated

parking was free and an extra bonus

the wifi could be improved.

room service is great too

the guest wifi in the rooms is really not great and was cutting out constantly.

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for

there was no safe to store valuables in the room no laundry bag either

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

we chose this hotel because of the ev charging and took a big gamble that it would be available and not blocked

the wifi was not working.

quiet room, amazing soap, good location with an ample choice of cafes and restaurants nearby, ev

it all, but my only slight niggle was that the wifi occasionally struggled, but this was a patchy problem, not

really appreciate pet friendliness of the hotel as we were travelling with our wonderful dog

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices,

faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

lovely soup and sandwiches from room service

most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks

a and gym and swimming pool location was great right next to zoo and just bus away into city center

wasn t told can t use it for room service

to take allergies more seriously and educate all especially kitchen staff/servers etc about it

great room service and supply of cot, little one slept like a baby :-)

bar closing in the morning it should just stay open 24hrs for room service but apart from that i haven t got

the parking is not good, however that is not to the detriment of the hotel

parking would be on the street, we found one when we went round for the second time

included cereals, juice, toasted bread, croissants, fruits, yogurt, scrambled eggs and hot drinks parking was

towel tail which was behind the single bed so would have been helpful to have it noted with wifi code etc where

wifi barely worked for us

the hotel also has a nice bar and hot snacks were available till late

breakfast was great, especially the waffle station which my kids loved

the breakfast and fast free wifi

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

gym is also really good but ventilation could be better

the staff were extremely friendly and helpful and to top it off, we arrived from an early flight and were

all cereals largely based for kids or student age

good location not too far from the centre. pets were acceptable

s in a great location to haymarket station a fun chilled vibe with lots of games for kids to play downstairs

all cereals largely based for kids or student age

travelled with my two kids

room was a great size for a family, being so close to reception and the laundry room meant that it was extremely

breakfast was really nice and was welcoming for the kids. the pool room was an added bonus

the room service was excellent

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in

maintained, excellent breakfast and fantastic experience overall

location and for the price we paid, i think they could have free wifi and breakfast included.

oh, and free parking

mini bar or room service menu - not traffic to go to the bar to collect drinks but would have been a delicious

location is right outside the busiest parts of the city, and parking was included

had a fantastic stay for two night however, our first night there were kids running up and down the stairs,

free parking aswell which is always a bonus

i also ordered room service (burger and fries) which was great

the room was lovely, lots of facilities, room service even though we were two doors up was fast

room service was not up to the standard

the food was good all round for room service and breakfast

biscuits in the hospitality tray room service not available which was quite a bummer as i couldn t leave the

excellent beds and nice rooms with great facilities such as apple tv and fast free wifi

breakfast was excellent, good selection at the buffet

staff were accommodating was able to get early check in and late check out no problem

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent

poor wifi

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening

the bar staff were attentive and helped with drink selections

wever no option available for an early check in or late check out )

welcome, parking, accessibility, room, bed and shower room, breakfast...first class.

rooms are really spacious and very well maintained, breakfast was also much richer than comparable hotels in

kids running the hall until 2:30 a

the rooms were spacious and there was free wifi

the bar staff was fantastic

spa pool was great the meals are

nothing against kids using the pool but it may be better if you have adult only sessions at certain times of

worth the money. comfortable, clean lovely helpful staff. ev chargers available. food fabulous

didnt use the gym but it looked good quality equipment

was a fun, modern property with very comfortable beds and excellent wifi

the 3 bed is above the doppelbed and it is advised to not to be used by kids under 6 years

upgraded without charging to triple room and also gave us early check in at 11am

given early check in free of charge, which was very useful

in the reception area, there is plenty of seating, also a little bar and coffee station for 24x7 coffee

the bed, duvet & pillows are fabulous-one or the other is usually a pet peeve in hotels, but not here, sooooo

parking spaces behind hotel also limited, although we did get a parking space

location fabulous beautiful room parking brilliant

hotel in a great location, with parking

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

the wifi was intermittent and slow

no room service and the restaurant closed too early

room service as late back from the theatre on night

free wifi didn't work.

staff were brilliant. charged my phone without fuss and bar service very friendly.

good location, nice staff, cozy rooms, very clean with good wifi and at a very reasonable price

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

early check in.

excellent free wifi and use of mobile phone (

restaurant where i took my breakfast once (more than enough)

hotel, good price, great welcoming, staff was very friendly and kind, breakfast was various, large and with high

bathroom could be cleaner. the tv didn t pick up any kids channels

were incredibly friendly and helpful, the room was very spacious and we were lucky to get very early check in,

they kept toys for kids as well because they know we are travelling with a

room service being advertised and even the room s telephone having a room service call button,

we has requested and being offered an hour late check out as my husband was not well

room was opposite a laundry or service base

kids bed uncomfortable

really clean room, the personal at the bar it was great to

the comfort of the room .....the only disappointment was the hotel didn't do room service......

gym is an added bonus central location with plenty of restaurants to choose from

love their breakfast & all day coffee & choco drink for kids

staff welcoming , room was fantastic , clean, large , lovely view from our balcony, great little kitchen area

we had a family room with seating area and kitchen

breakfast was a bit busy and we didn't use the little kitchen

light in bathroom cabinet didn't work wifi password not evident in room and plug in heater didn't work the stay

no wifi-signal in room (i was in top floor). very soft mattress - may seen better days?

unfortunately, the wifi doesn't work properly.

wifi

we took wifi password. but the internet weren't working

staff in the bar and resturant where lovely

bar felt like a pet hostel

with a good range of food and drinks comfortable room convenient rural location with plenty of parking

wifi didn't work

bus stop right outside the door which goes into edinburgh, saves driving and parking

prob need abit more choice on the kids menu in the bar area and restaurant .

jacuzzi nt working, ev charger issues

the gym, the breakfast, the big clean room, the later checkout time. the staff were friendly.

early check in when we arrived at 10am late check out 12pm

was spacious and clean - i had room service which was excellent, and all of the staff were friendly and helpful

lovely the gym and pool access, lovely bar with live music

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

- loved the pool it was open 7am until 10pm and no restricted times for kids

clean room, pool, breakfast

travel cot provided and breakfast and dinners in the restaurant had great kids options

everything almost.. particularly the proximity to eicc and reliable wifi unlike many hotels

it also has a bar downstairs which seemed nice

friendly staff, water at the reception, clean beds, fast wifi.

wifi was excellent

also, we were not able to connect through chromecast, as the instructions and wifi were not compatible with

we had a very positive dining experience with no evidence of overcrowding or pressure on the kitchen

is not available 24x7 - arrived at 11:30am and had to wait until midday for kitchen to open

brilliant room service with the restaurant going above and beyond to help with food intolerances

i arrived at 9:30pm on a friday after a long day of travelling to be told there was no room service which was

no desk and chair to work from. no room service

beautiful old building. bar in the hotel. new bathroom suits throughout.

the water pressure was good, the wifi was good

size of room, cleanliness, comfortable beds, free wifi. quite area. close to the train station.

have been nice if the reception area was used rather than having to go in and out of the bar for check in/out

was a bit cold, even radiator didn't really help, wifi wasn't reachable at my room.

good gym for a bit of fitness work before a night out great view of the castle

i was happy there was a gym on site, and the room i was in was pretty cool

everything was brilliant. especially liked the sky bar and the staff were lovely.

everything is spotless, the gym facility is great and the bar is of a good standard

early check in option was nice as we had a long journey, but we did pay 16 for the service.

bed, well furnished and decorated, very clean rooom and room service excellent

i got room service on one night and that was great too

we also had breakfast in bed and the breakfast was absolutely delicious

unfortunately we cann t comment on the bar facilities due to covid restrictions

the wifi disconnected around 11:45pm, and didn't reconnect for an hour or so which was strange.

from very friendly doorman to reception and bar , very pleasant , helpful and professional

3 mb wifi as 'standard' and 7 mb 'fast' at an extra

fault our stay with kids as a pre christmas treat

first class breakfast

in a club room the lounge was amazing and the spa was one of the best we have been to loved the pool and

area was public property and he could do nothing about it we stated that there were young kids clearly up

fast wifi, great location

friendly staff, lovely breakfast and room service was good

maybe wouldn t recommend for kids/families but 100% would recommend for couples

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

the bar was nice as well

place was spotless cleaned everyday & kitchen was very spacious enough cookers no need to wait

has taken the family room for 3 adults, i feel it would have been tight for four

i liked that they have a big tv in the bar area, lots of sport canals

karaoke in hostels bar was good fun and staff and guests were all friendly and helpful

excellent location, helpful staff, good wifi, limited on sight parking. nice attached bar.

staff was extremely courteous and accomadating, allowing an early check in after an overnight transatlantic

room service all

room service was very poor when we ordered food

no room service

the free wifi was excellent with easy connectivity

bar was practically inside hotel

wifi connection was stable and working properly

hotel is tired and i didn t like all the laundry (clean or dirty - it was unclear) was stacked like potatoes

breakfast and location excellent

the wifi in my room on the third floor was very fast and reliable (70mb/s)

as only breakfast is provided at present and there are a lot of students and visitors using the wifi

was rough, shower was mouldy, breakfast on both days was stone cold, staff (kids) had terrible personal hygiene

small but clean and tidy, clean bathroom - tiny but comfortable, nice towels and shower products, wifi, electric

lovely room. clean, new, nice decor. big bed. decent free wifi.

perfect for 2 adults and 2 kids

bed was very comfortable, and the room was clean and tidy at all times from the room service, friendly and polite

prefer to have some plastic plates and cups in the family room to account for smaller kids

we had a kitchen which was ideal for our group stay

i had an early flight as well and they accommodated my early check in

location very clean , staff excellent, very friendly bar tender anna and very helpful waiter , reception staff

its pet friendly. we travelled with our dog. ideal for light traveller.

wasn t the best and lumpy pillows and the room was right next to where the laundry yaws picked up early in

they accommodated with a slightly early check in and a twin room as requested

bar facilities was good and reception staff was really helpful and friendly

great miss : no swimming pool or spa to have a massage but there is a good gym

the room service and breakfast service could use some improvement

no swimming pool in case you need one but a decent gym on the 3rd floor

noisy fan outside the bedroom window (air con or kitchen duct) all night long

the gym facility was convenient and well-supplied with everything i needed

we stayed with our 2 kids (5 and 7) but this would be ideal for couples or a group of friends

the water bottles and tea bags were complimentary and restocked with the room service

we have two very young kids and it was great for them too

again we had a few issues as we couldn't get the fireplace going and with the help of staff, couldn't locate

their bar and restaurants were amazing as well

no room service, seemed a lot of money when we could've got all this by paying a lot less

piped music to set the mood and the breakfast hamper was totally amazing

expensive but so worth it for the experience and gorgeous breakfast

we had breakfast served to our room every morning (according to our choice) and also booked a fancy dinner

hotel isn't licensed to provide hot food room service unfortunately

we were given a map of bars/restaurants to try out and there was a lively bar downstairs with large courtyard

lack of wifi or internet connection in the room

bar area could probably get quite noisy but couldn't

with comfortable beds, kettle with a lot of coffee, sugar etc ii also has big flat tv and good wifi

30pm second night woken by outside kitchen to bin service movements etc visible from room window

tv signal was patchy so couldn't really watch it and wifi signal in room was weak.

although we were a couple travelling together with no kids etc

my only complaint is that the wifi signal in room 26 (b level) was very weak and would often drop out

wifi rubbish

30pm - she was attending reception , the bar and creating sandwiches for the room service

i also attempted to order room service asking for the late night menu which started

however things like room service just didn't exist whilst we were there

room service took over and hour and half but food was nice but could have had better selection

good wifi

thing i could suggest as someone who doesn t eat eggs is maybe a couple of other breakfast options but they