the location was excellent the bar served really great meals and it was a great stay.

the reception staff were very helpful in arranging an early check in for us

very clean spacious room excellent value late check out

sofa bed for our kids to share wasn’t the best solution

late check out

there was street parking right in front of the inn, and our motorcycle was perfectly safe there for the three days

have liked an early breakfast as wanted to be away sharp but not an issue for us

the noise coming from the bar downstairs

free continental breakfast

clean, friendly staff. good breakfast. free off road parking .

everything clean and wow factor in bistro , garden extension, bar

staff in bar and restaurant very friendly and extremely helpful

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

we ate in the restaurant after a couple of beers in the public bar area and everything was convivial

good bar and restaurant downstairs

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

there is a nice trust bar on the ground floor

special shout out to tulgeran (i hope i got the spelling right) who mans the bar area , and achilles

the cool and calm kyle was wonderfully engaging in looking after us guests in the beautiful bar area in the evening

initial presentation of the building; the entrance; the bar lounge; the room - and the most helpful staff

the price for the location and parking was excellent

we had arrived in a mini bus and parking was not an issue - thank goodness

parking. able to bring our dog

staff were great nothing was a trouble and the breakfast was excellent

the only other little thing was that things such as teabags were not refilled by room service so we did have to go and ask for them at reception a couple of times

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

the early check in option, the staff were helpful. rooms a good size and the location

lovely bar and welcoming lounge

did ask the day before check out for late check out told there was a note added to our room and we could pay when we came back from our

the bar and restaurant staff were all friendly, greeting customers with a smile too

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

the bar below the hotel is one of the most interesting i have been to and the welcome was

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines - no written instructions and the staff only knows the location, again a u of e

staff, breakfast and laundry

location. able to use gym and laundry facilities

early check in possible upon availability and luggage storage on site

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for numerous guests waiting to book in

excellent food

beautiful hotel. plenty of onsite parking.

had the option of eating in the restaurant or the bar area however felt the restaurant lacked the cosyness and atmosphere that the bar had so we

having the parking is a good plus

excellent breakfast. good choice and reasonably priced

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

wifi signal was really substandard for such an establishment, this is a priority for business needs

wifi on top floor. worked great downstairs.

decor of room, bar and generally the hotel is excellent

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

immaculate i loved it , kids loved it amazing breakfast before i did the edinburgh marathon

excellent breakfast, very friendly

we had to pay to have coffee made at the bar during breakfast.

were alerted to renovations taking place at the hotel which included changes to the lobby, gym and laundry

gym was too small and had no towels and the water machine did not work

we recently celebrated our wedding anniversary during our stay and the hotel generously added our breakfast free of charge

could've had more notice about having to book the breakfast and parking really but staff are nice enough about all

we used the spa which only has a pool and sauna room a steam room would be a great addition but either was

great breakfast and extremely comfy bed. the room was lovely. gym facilities were also great

wifi for the whole hotel was down for two days with no sign of being fixed when we checked out

the bar was cozy and nice place to end the day

lovely room and the bar and breakfast were also very good

favorite 2nd floor bar a wonderful pre- and post-dinner space

wifi was good too

not all the items on the room service menu was available during our stay.

eaning) could be improved

the wifi was not working.

very warm shower not powerful would have preferred a daily room service, although i understand covid restrictions

restaurant only opens for breakfast and dinner, and laundry is quite expensive

30ish when the laundry/delivery was at the hotel

the bar has a fab selection and breakfast has everything you could want

to the wonderful selection at breakfast my kids tried new things, which is a big achievement

really hardly room to move and our kids are young

the rate is with breakfast

the bar had no lemonade

the hotel and bar deliver wonderfully

easy to contact reception who came to my room with room service very quickly

the cocktail bar in the hotel is intimate and very well designed with a wide variety of cocktails on offer - the

like that was her name) she really spoke down to you and i was charged and extra 30 for late check out though i did struggle with my broken foot and crutches

great, very attentive and welcoming from the moment we checked in to them attending to us for room service and also at the bar also

we arrived early off our flight from dublin and as room was ready we were checked in with no early check in

from reception to bar and restaurant staff to cleaning staff … a lovely

breakfast was really good and value for money (just 13

location was brilliant. great bar and facilities.

breakfast was varied with a lot of options from vegetables, fruit, bread and cereal, to cooked

small note that laundry machines take around 30 mins each and dryer isn't always the best so allow a little time if

perfect location. kind staff. massive space. the gym was useful.

kitchen facilities, large bathroom. laundry machines available.

delicious breakfast with a very nice selection of both hot and cold foods

amenities worked out well for an extended trip having a kitchenette and laundry on the ground floor

the common kitchen is very good

very nice with its own little kitchenette

staff were friendly. the room and kitchen had al i needed - i stayed for a month.

the kitchen in the suite was also very clean and

laundry service bery high and no parking

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

we were given a map of bars/restaurants to try out and there was a lively bar downstairs with large courtyard/big screen

mind you,the hotel is situated within a bar so it may be a bit noisy at times

it's next to a bar so at first i thought it may be loud but you couldn't hear a thing

downstairs at the three sisters bar was nice, lots of different things to choose from

the hot breakfast buffet had us fuelled up for our adventures each day

laundry service

breakfast was very satisfying

only thing was no toilets in bar area

no laundry facilities, had to walk down to the adagio

there are so many bars, restaurants, cafes and shops right on your doorstep

great staff, bar and restaurant were fabulous too

staff were lovely, great bar and restaurant downstairs

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

loved checking in at the bar for our hotel stay

the hotel can offer

else was fabulous about the hotel - the interiors, the gym, the room, the bed and pillows were ultra comfortable and the staff were all helpful and

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service for breakfast 10/10 and all staff where very helpful polite and friendly 10/10

we had breakfast room service on our final day and we loved it

service charge at the bar felt a bit high, especially since we often had to prompt for drinks.

i used the gym every morning before my day started

not possible for early check in 2)there were construction activities outside not belong to the property

lovely and on the second floor,breakfast choice very good and the upgrade to the bar and restaurant was amazing,we stayed last october it wasnt done then

flight was cancelled, so we arrived early to check in

very friendly clean and in a good location. good bar and food

wifi/vpn: work

there is a nice bar inside the hotel as well

hotel bar had a fab atmosphere and drink was reasonably priced

were firm but very comfortable, staff friendly and professional, breakfast good, room spacious and clean

to sit in reception it felt a little cramped but there was seating area, there wasn t really a bar area to sit and enjoy a drink or outside seating that would be a huge improvement on a very

really good free wifi

were incredibly friendly and helpful, the room was very spacious and we were lucky to get very early check in, offered by the staff

building room size welcoming staff staff did their very best to ensure an early check in

i asked for early check in twice before we left

bar was practically inside hotel

was greeted with laundry bags, stored in the hallway leading to my room

perfect location, delicious breakfast

staff in the hotel and the bar and provided us with a wonderful experience

laundry bags in the hallway were a little untidy

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

hotel in general, the complimentary whiskies were a great touch, and we had cocktails in their bar too which was fab

read that there was a gym, sauna and swimming pool at the hotel, but there wasn't any of these

laundry service was excellent

mini bar contained different soft drinks and chocolate

everything was super. loved the good quality coffee tea breakfast that was provided

good breakfast

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

also worth mentioning is the excellent breakfast and the kind waiting staff

breakfast was delicious and cooked to order

out how to do it ourselves after telling her we had tried that (5) the outrageous charge for the laundry

the penthouse bar and breakfast room is lovely and the staff were very friendly and welcoming

mini bar little let down

some of our group had golf bags and the staff offered for us to leave them in storage during our stay which was

right outside of the edinburgh waverly station hotel staff were very nice to give us early check in for when we arrived early at the hotel

expensive but so worth it for the experience and gorgeous breakfast

breakfast and dinner were excellent

the biggest issue we had was that the hotel lacks room service, though they accommodated us late one night with a delicious soup

cording to our choice) and also booked a fancy dinner

breakfast was amazing delivered to you room

everything! great breakfast every morning, good location & nice room.

amazing room, decorations, amenities. warm welcome. great breakfast.

didn't deject from our delicious breakfast

staff were all friendly and helpful, breakfast was served and a beautiful dining room and was excellent

really close to the center, delicious breakfast and wonderful staff

great choice of hot and cold food at breakfast times

to renovations, the bar was not open

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny uncomfortable sofa

the breakfast was superb

i liked how there was a gym but it was very small and poky, no windows

location, literally within a 5 minute walk of the castle; breakfast was amazing and rooms were nice and clean

the room and breakfast were to a high standard and the rate was good value for money

the room was very long and thin and there wasn't enough storage space for 2 adults and 2 kids

gym was a good size

the room was very long and thin and there wasn't enough storage space for 2 adults and 2 kids

the wifi wasn't very stable in my room, and i didn't find comfort sleeping with the pillow provided

pool was shut for maintenance but was given a complimentary room upgrade so no complaints at all

en more so with kids with additional needs

imming pool was closed for maintenance)

pool was quiet and kids loved it

in a great location to haymarket station a fun chilled vibe with lots of games for kids to play downstairs

and friendly staff, specially thanks to ana at the front desk who allowed me an early check in after a long fly

breakfast good, didn’t use gym, went for a run

staff didn’t have great customer service skills and there was very little staff around/on the bar or at breakfast time

all cereals largely based for kids or student age

were very friendly even got checking in early which was great , no laundry cleaning everyday due to covid 19 but we only had to ask and everything was

bigger room service menu

perfect and really cool good staff, god breakfast

excellent breakfast buffet. room very comfortable.

came back tired one day and ordered room service, everything was delicious

no bar or restaurant

didn t have the breakfast here but we still really enjoyed our stay

did not know about free wifi.

there was a restaurant, bar and gym

there was a restaurant, bar and gym

the bar area was comfy and inviting the breakfast area was well maintained and clean the food was

had to make up the sofa bed very late when we arrived with young kids

loved the gym and the breakfast

very friendly staff, nice bar & breakfast

breakfast was great, hotel very clean and modern, staff were very friendly and helpful, all in all

especially the bar staff who gave us much advice & suggestions on what to do & sights to see

in the morning was not impressed to have to step over laundry outside the room door

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

needs a better selection of food in the dinning room. bar menu was better with more selections.

i had to walk over and around the dirty laundry that was thrown on the landing by the room staff

some laundry was lost

the wifi was spotty at best

found out that room service was not available due to a function when we wanted to order so we had to make last

location. early check in that day. view from bar area.

the room service was on-point and the food was better than standard with a lot of options

good gym facilities

spa looks great

the gym is fabulous and the rooms were very comfortable

gym facilities should be provided as part of the hotel’s facilities and not as an additional

everything. room was amazing and the roof top bar was fantastic, great views.

room service was fantastic with delicious food

breakfast & room service

early check in, smart room, lovely bar and breakfast room

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

the room service is excellent even if the menu is a little limited

friendly staff, comfy beds, early check in, very close to tram stop.

we booked breakfast with you and although it was 14 each, it was well worth it and was fantastic

order, we got complimentary cappuccinos as well as a polite apology for the misunderstanding; room service was available with everything on the restaurant's menu

we used room service for our meal and were very happy with this

bother using the fitness facilities