wifi was inconsistent, but this is the same as last time. otherwise ok.

my wife broke her ankle on holiday and having the bar so close for a few pints after spending the day in hospital

handy bus out front to take you to downtown, lots of parking and an easy drive to the airport

tremendous staff and plentiful parking

room was very spacious even with the extra bed down for the kids

lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

everything clean and wow factor in bistro , garden extension, bar

staff in bar and restaurant very friendly and extremely helpful

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

good bar and restaurant downstairs

good location, parking, very kind host, good value for money

cups in rooms for tea/coffee tv didn t have signal wifi needed password even though it said on information

adequate continental breakfast parking not very easy

good private parking

free wifi which was reliable

they were great with the kids

hotel, nice facilities, great breakfast, swimming pool etc, highly recommend, and good

great fast wifi connection and easy to reach from brunstane train station

the leisure facilities ie pool, gym and sauna were out of this world thank you for making our short holiday to

the hotel was well kept and very clean all round with a nice bar and pool

breakfast was made to order

we did not have dinner but a couple of drinks in the small bar where again staff were very professional and

staff, nice little bar, parking, clean and comfortable room

the food both at breakfast and evenings for dinner were delicious

the staff were extremely friendly and we loved the bar area

nicely located property with ample free parking close by and very close to a bus stop with excellent service to

wifi too weak

laundry service available if required

parking on a near by street

parking available nearby

the wifi is also terrible, which i don't normally care about, but i had to take a scheduled work video

no problem parking and didn t need the car all weekend

wifi barely worked for us

towel tail which was behind the single bed so would have been helpful to have it noted with wifi code etc where

need more parking instructions received them after check out

mini bar or room service menu - not traffic to go to the bar to collect drinks but would have been a delicious

there is a nice trust bar on the ground floor

the cool and calm kyle was wonderfully engaging in looking after us guests in the beautiful bar area in the

able to hear people walk and talk in front of our door, as our room was next to (probably) the kitchen - it

oh, and free parking

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

location - cleanliness in the room, in the hotel and on the hotel grounds - pet friendly (we traveled with a

really appreciated the early check in to our rooms being made available as per our request

wifi is good

would ve preferred if bar / room service was open more hours.

in the rooms yet the qr code link didn't give all the information i needed like the bar menu and room service

parking is free and they have parking spaces, lovely little garden next to the overflow parking

breakfast and location. bar staff were extremely friendly and receptionist

lovely hotel with character, great location, plenty of parking and exceptional public

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

location. able to use gym and laundry facilities

breakfast seemed poor for the price one pays for this hotel, with kids cereals instead of some quality ones

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues

- the street outside (including uni kids at 3am) and the extraction fan that went off at random times on its

early check in possible upon availability and luggage storage on site

bar menu could be better wasn't a lot of choice. didn't seem to be a kids menu

pool and spa area very pleasant

spa, gym and pool were all very clean and easy to use

had a very nice 2 night stay with hubby and two kids

loved the spa and swimming pool

the shared kitchen was clean and a real highlight for me so i could enjoy a cup of tea before heading out for

wifi availability

kitchen available which can be used

stay was so good a compact neat and tidy room particularly the kitchen with microwave,fridge wish i could stay

for two nights, all was new, clean, easy to used, nice common areas, washing machines, large kitchen and rooftop

wifi was a bit patchy and slow but mostly worked

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

there was a breakfast option that would have been an added however plenty of pastry shops around

it doesn't include breakfast.

the bar below the hotel is one of the most interesting i have been to and the welcome was

good wifi

free wifi, plenty of electrical outlets, great shared kitchen facilities per unit

clean and facilities to cook food. wifi was really good. walking distance to the city centre.

bed, clear tv, kitchen amenities, close to transit, friendly staff, safe location, laundry on site, huge bathroom

modern facilities with full use of well equipped kitchen if required

although alcohol is sold it would be nice to have a proper bar with more choice

we appreciated having access to the small kitchen, the shower had great water pressure, and pillows so plush

shame not a proper bar area in the hotel

breakfast was outstanding

we were given a room for disabled. no early check in and late check out.

i felt room cold at night but kids were fine so maybe just me

kids wanted pancakes, but none in sight

location and very good breakfast

great breakfast buffet with plenty of choice and super coffee

the bar could be better stocked

only issue with the kitchenette was no toaster but i know that you provide breakfast and this would defer people

location, friendly helpful staff, interiors really nicely designed, suitable for families and kids, nice clean

the apartment was very comfortable, with a separate room for my kids to sleep in

kitchen facilities, large bathroom. laundry machines available.

the bed was rock hard. kids were fine with the sofa bed, but the actual bed was not soft.

beautiful buildings, wonderful staff and room service facilities.

area was public property and he could do nothing about it we stated that there were young kids clearly up

the wifi in our room was unfortunately not good.

were lovely and staff very friendly and professional, loved the little cigar room and the bar was very cozy with

loved the courtyard. bistro and bar were comfortable and food and drinks excellent.

late check out was applied at short notice

netflix and wifi included

beyond tiny and the double bed was shorter than my husband and certainly didn t fit two adults comfortably

cabin room was small ok for 2 average size adults

the cocktail bar in the hotel is intimate and very well designed with a wide variety of cocktails on offer -

was upstairs, bathroom with walk in shower downstairs, two seater couch in living room area, kitchen had a

microwave, fridge, dishwasher and 2 hob top in the kitchen

full kitchen in each suite would make it suitable for a longer stay

the station is just up the road and room was tidy and clean, breakfast was amazing

the rooms were well equipped with kitchen facilities, wireless phone chargers , bluetooth speaker and record

and even though the property listed a laundry room in their post, they do not have one on site

good location , clean rooms , comfy bed , good breakfast

location, wifi

welcoming with friendly staff, delicious breakfast, comfy beds, nice and clean and the location was excellent

laundry service is an external service

i did mention this to the lady on reception and she offered us room service - which we took up and it was great

the bar and restaurant were excellent and the staff were all friendly, helpful and efficient

room service is great too

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

i paid extra for some flower petals on the bed for my partners birthday and they added a happy birthday brownie

good central location but still quiet very friendly staff and decent breakfast (with ice cream!)

staff, fast wifi, bed was the comfiest i've ever slept in, and the room was bright, spacious and airy

reception toilets were hard to find and blocked by laundry trollies

wifi is good fast

wifi weak

probably the best value hotel in edinburgh with free wifi and breakfast included in the price

the high ceilings, the fireplace, the beds were so comfy we loved it

wifi was a bit hit and miss sometimes depending on whereabouts you was in the building could do

no room service ie cleaning of the room day to day

it s was like a kids packed lunch

great staff, bar and restaurant were fabulous too

great room. good bar . nice staff

loved checking in at the bar for our hotel stay

the wifi, not great for video calls, sucks if you have video related work commitments

staff were lovely, great bar and restaurant downstairs

of laundry in the hallway - our first view of the hotel from the lift

they said yes but once there, the kitchen (which is in the pub next to the hotel) refused to do it due to

found the wifi to be a bit spotty in our room, but not terrible compared to other places we stayed

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

awesome staff. good breakfast. perfect location. good wifi.

great location, friendly and helpful staff. free wifi that works is a great bonus.

room service for water and change of cups in the room was not responded well.

requested early check in which was available for us.

the room service dinner absolutely exceeded expectations, we were blown away at the quality and flavour

staff, atmosphere, location, cleanliness, food and drink, comfortable rooms, gym

didn't deject from our delicious breakfast

everything! great breakfast every morning, good location & nice room.

patchy wifi in basement

amazing room, decorations, amenities. warm welcome. great breakfast.

wifi was poor throughout the property

bar and restaurant also highly recommended

the bar was very expensive - over 32 for a cocktail and two non alcoholic drinks.

the bar area is great too and has a dj on a fri-sat

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing

the first floor bar (complete with dj) provided a chilled ambience on arrival

great room, use of the ev charger a bonus.

the food at the bistro was very good and the bar was well stocked

do get charged for parking which is a bit annoying especially when your also getting charged the pet fee,,,,,,

our needs perfectly, travelling with a pet & couldn t be better catered for

good wifi and very large double bed

a specific bar for hotel guests, there were events on which meant we couldn t use certain bars

good gym

the hotel can offer (heard multiple conversations in front of customers with people not knowing laundry services

were consistently cold, apparently due to distance between kitchen & restaurant

restaurant and room service

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

an issue with wifi in our first room, but was moved to another (bigger) room and no other issues

shame the pool and spa is no longer available

laundry service was excellent

price of room service

they do provide laundry service to a company in town, but you pay for each article

the staff were excellent, especially the breakfast team who were very professional, welcoming, and hard-working

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

a perfect stay, however the gym is very small and the multi gym equippment was, unfortunately, out of order

kettle and cups in the room but no nescafe, teabags or sugar. wifi unstable

there was no free wifi and even when i tried to pay for the bt wifi, it would not work.

location is great. hotel is very clean and good wifi staff friendly

nothing much to comment here but it would be nice if a laundry bag was provided.

wifi, bed linen, towels. lot's of stains on the carpet in the hallways, but clean room.

staff was extremely courteous and accomadating, allowing an early check in after an overnight transatlantic

wifi was free and fast enough for my purpose, very large screen tv, clean, well furnished room,

no room service

ordered room service

gave us more hangers and towels on request - welcome map, wine and orientation appreciated and an early check

room service

great breakfast at the pub

perfect location, delicious breakfast

the bar staff there were awesome too

for what you get, bed was not comfortable and if you wanted room service, it was pub food

room service great

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

the food was excellent from restaurant to room service

a pet friendly hotel but could not eat in the hotel in the evenings as bar was too busy

pool was a must as the kids lived relaxing in it

fast during the morning so did not have breakfast, however i did go for a yummy cocktail and soup

right outside of the edinburgh waverly station hotel staff were very nice to give us early check in for when we

wifi was very poor, but we don't go on holiday to surf the net

good whisky selection and a really good scottish breakfast

the breakfast buffet is delicious

clear instructions on heating, shower and kitchen

there was a crib in the room which we didn t ask for and we had also mentioned the age of our kids

i asked for an early check in as i was meeting friends to go on a walking tour and didn’t want to be carrying

kids loved them and we had no issues with them whatsoever

very spacious and quirky tea and coffee supplied we were facilitated with early check in as we had a really

comfortable room, great wifi, close to the royal mile and castle

lovely breakfast and bar available

nicely equipped room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late

wifi in the room is not that good, you have to reconnect every few minutes, and the internet is

property itself has so much character, great customer service, bar is open late, breakfast is good, location is

location. early check in

the swimming pool was quiet and perfect for an afternoon with the kids

the water in the pool was cold.. we were expecting warm spa water

perfect location, clean rooms and the spa was amazing

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

bathroom could be cleaner. the tv didn t pick up any kids channels

super clean, friendly staff, great breakfast, quiet location, nice old building, safe

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

really good free wifi

my kids room in the 2nd floor was very nice

we had breakfast served to our room every morning (according to our choice) and also booked a fancy dinner

piped music to set the mood and the breakfast hamper was totally amazing

the tub with a towel before use); the room was cold and temperature couldn t be changed; the wifi information

delicious room service breakfast

the biggest issue we had was that the hotel lacks room service, though they accommodated us late one night with

layout, bathroom, kitchen, den, bedding, cleanliness, location, decor, this property has it all

the noise from the restaurant/kitchen upstairs until 1am

basement room with own kitchen facilities (no cooker but good microwave), washing machine, dishwasher & fridge

we did not book breakfast but there was muesli, bread,jam and butter in the kitchen as well as coffee,tea and

were very friendly, room was spacious, clean & well equipped, lovely to have a small kitchen area, really liked

laundry across the hallway

if you are travelling with your pet be careful

on site, secure wifi, lovely views over city to arthur s seat, quiet, excellent shower, comfortable bed and

the kitchen is nice with dish washer

room was directly above the hotel bar and we found it to get a bit noisy until late in the evening

the bar was nice and cosy with an outstanding view of the castle, same with the restaurant

hotel clean staff helpful and friendly,breakfast first class location fab ,highly recommend

a wonderful daily breakfast included with the stay

location is fantastic, the staircase was a favourite, the view from the bar is great

i had to cancel my stay since my wife and kids fell sick

wifi - access to bedroom not adapted and very complicated with suitcase - no maintenance on bedroom

this included giving us late check out

difficult to get them to connect and stay connected throughout the stay, this may be due to poor wifi connection

was very expensive, breakfast wasn t included in the price and the wifi didn t work for most of our time

issues at all, only thing would be if the bar would have stayed open slightly longer, but it wasn t an issue

wifi instructions need to be clearer between pain and free options.

we used room service for our meal and were very happy with this

we even could request a later room service for a lie in

we had requested early check in, which they said they couldn't accommodate due to the system outage, which is

room service meal very enjoyable as was dining room

pleasant room service of a drink

very pleasant and friendly reception bar and restaurant staff.

the connection of the wifi is not very well.

ordered a dinner, room service and enjoyed to breakfast buffet

breakfast was excellent but poor wifi in bedroom

the room, room service and the room including the entire property was spectacular.

the king room exceeded our expectations and we were very happy in it with our two little kids, comfortable,

gym facilities were very basic, the advertised roof top bar was closed and the breakfast buffet was

convenient location, great for kids. room was very spacious.

gym was not as well equipped as it could be no access to spa and sauna

the customer service and the food service and the room service were impeccable

the away spa was also great, i had the detox facial and it was the best treatment i've ever had

room service food options were very limited, a biscuit with the tea or coffee would have been nice

everything was perfect just wish there was more variety on room service food

enjoyed our visit, nice clean rooms and great breakfast so much to choose from, very central for all of the main

staff very helpful both at the checking in desk, bar and on the house keeping staff

and very early in the morning we could hear the kids speaking all the time

the kids loved the fact that there is a children channel on tv

breakfast was excellent and plenty of choices

breakfast excellent. good choice. helpful staff.

communication between staff, had payed extra money for late check out, house keeping knocking on door saying

toiletries, breakfast selections and didn t charge me for early check in

encountered a lot of problems whilst trying to order room service

my kids had to share double bed,needs two single

i was just there for one night and so it was handy to have access to a kitchen so that i could use the fridge

room, comfortable bed, nice shower, strong wifi connection, and pretty good air circulation in the room with

wifi is very slow and the doors tend to slam when they shut automatically.

wifi worked well

**thoughtful freebies** - unlimited coffee, milk & shower gel **well-equipped shared kitchen** with cozy

need more selections for breakfast

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

- gym was the bare minimum

comfortable beds, super helpful staff, and a very knowledgeable and engaging bar manager

breakfast room is very comfortable and the breakfast was very good - great variety of options too